[FARE GONE] Wickedly Low Biz Class Fare from YYZ to LCA (Cyprus) on AZ (Alitalia)
Apr 6, 2006, 3:44 pm
#2071
Join Date: Apr 2005
Location: Marylebone
Programs: BA/BD Gold, UA Silver
Posts: 1,873
Lets just cool our heels for a few days and see if AZ does the right thing. Let us hope that Orbitz, Travelocity, etc are fighting hard for us. They really didn't do anything wrong. It was AZ's fault and many of us have paper tickets! Not to mention those whose tickets were cancelled AFTER 24 hours since booking...
Apr 6, 2006, 3:44 pm
#2073
Join Date: Dec 2002
Location: Long Island, NY
Programs: United 1K, AA Plat Exec, DL Plat, Marriott Titanium Lifetime Elite, Hilton Gold, Hyatt Globalist
Posts: 1,872
Am I the only one that just got this from CT?
Dear JOELFREAK,
Your CheapTickets flight reservation could not be confirmed by Alitalia and has been cancelled. Your credit card will not be charged for this reservation.
To book an alternate flight, please return to http://www.cheaptickets.com
Thank you,
CheapTickets Customer Support
just click. you're there. (SM)
http://www.cheaptickets.com
Dear JOELFREAK,
Your CheapTickets flight reservation could not be confirmed by Alitalia and has been cancelled. Your credit card will not be charged for this reservation.
To book an alternate flight, please return to http://www.cheaptickets.com
Thank you,
CheapTickets Customer Support
just click. you're there. (SM)
http://www.cheaptickets.com
Apr 6, 2006, 3:46 pm
#2075
Join Date: Aug 2004
Location: Round Lake, IL
Programs: UA GS, Marriott Titanium
Posts: 1,064
Originally Posted by Mateo4321
Anyone in Chicago right now?
I work down the street from Orbitz HQ and would like to tell them a thing or two
I work down the street from Orbitz HQ and would like to tell them a thing or two
Apr 6, 2006, 3:46 pm
#2076
Join Date: Nov 2005
Posts: 1
stop complaining
First let me just say thank you to so many of you for your help, explanations, and experiences in other forums. I frequently read your posts and really enjoy this community.
Now, this is ONLY for the people complaining:
There is no question that this fare was a mistake. Don't try to make this out any other way. The VERY FIRST POST in this thread suggested as much and all the ensuing confusion is the result of a mistake. No legal mumbo jumbo will make that go away. Many many many of you took advantage of a blatant mistake and then EXPECT these companies to still send you to Europe even when you KNEW this not right.
The airline industry is in enough trouble already and furthermore these websites (travelocity, orbitz, etc...) have been very helpful over the past few years.
Be happy if everything works out, but DO NOT complain if your ticket gets cancelled.
Also, that BS about how this is the time and moment the companies need to prove themselves and honor their mistakes is just garbage as well as how you'll be a new lifetime customer blah blah blah...do you think they'll read your post and then honor the ticket because you say that? The truth is that you are probably partially loyal to a website but that if an excellent deal shows up on orbitz but not your favorite travelocity, you'll go to orbitz. They should treat you well, agreed, but they need to protect themselves as well so you can keep on using their services. I don't feel sorry for anyone in this game.
Now, this is ONLY for the people complaining:
There is no question that this fare was a mistake. Don't try to make this out any other way. The VERY FIRST POST in this thread suggested as much and all the ensuing confusion is the result of a mistake. No legal mumbo jumbo will make that go away. Many many many of you took advantage of a blatant mistake and then EXPECT these companies to still send you to Europe even when you KNEW this not right.
The airline industry is in enough trouble already and furthermore these websites (travelocity, orbitz, etc...) have been very helpful over the past few years.
Be happy if everything works out, but DO NOT complain if your ticket gets cancelled.
Also, that BS about how this is the time and moment the companies need to prove themselves and honor their mistakes is just garbage as well as how you'll be a new lifetime customer blah blah blah...do you think they'll read your post and then honor the ticket because you say that? The truth is that you are probably partially loyal to a website but that if an excellent deal shows up on orbitz but not your favorite travelocity, you'll go to orbitz. They should treat you well, agreed, but they need to protect themselves as well so you can keep on using their services. I don't feel sorry for anyone in this game.
Apr 6, 2006, 3:47 pm
#2077
Join Date: Apr 2005
Location: Home airports:SRQ,TPA,RSW
Programs: AA 0.4MM, BA G, LH SEN,TK S, HH Dia, Sixt Plat, Hertz Gold, Marriott Silver
Posts: 2,689
Originally Posted by joelfreak
Am I the only one that just got this from CT?
Dear JOELFREAK,
Your CheapTickets flight reservation could not be confirmed by Alitalia and has been cancelled. Your credit card will not be charged for this reservation.
To book an alternate flight, please return to http://www.cheaptickets.com
Thank you,
CheapTickets Customer Support
just click. you're there. (SM)
http://www.cheaptickets.com
Dear JOELFREAK,
Your CheapTickets flight reservation could not be confirmed by Alitalia and has been cancelled. Your credit card will not be charged for this reservation.
To book an alternate flight, please return to http://www.cheaptickets.com
Thank you,
CheapTickets Customer Support
just click. you're there. (SM)
http://www.cheaptickets.com
Apr 6, 2006, 3:47 pm
#2079
Suspended
Join Date: Jun 2005
Programs: Continental Gold Elite, United Premier Executive
Posts: 6,766
Originally Posted by SchmutzigMSP
Thanks for the update, HeathrowGuy. While in general I disagree with calling in at this point, it seems that your calls do more good than harm...which is more than I can say for most people that have been calling in all day.
Apr 6, 2006, 3:48 pm
#2080
Join Date: Sep 2005
Programs: US Chairman's, Marriott Platinum Premier, Hilton Gold, SPG Gold, Hertz 5*, Etc.
Posts: 403
Originally Posted by FlyerHigher
First let me just say thank you to so many of you for your help, explanations, and experiences in other forums. I frequently read your posts and really enjoy this community.
Now, this is ONLY for the people complaining:
There is no question that this fare was a mistake. Don't try to make this out any other way. The VERY FIRST POST in this thread suggested as much and all the ensuing confusion is the result of a mistake. No legal mumbo jumbo will make that go away. Many many many of you took advantage of a blatant mistake and then EXPECT these companies to still send you to Europe even when you KNEW this not right.
The airline industry is in enough trouble already and furthermore these websites (travelocity, orbitz, etc...) have been very helpful over the past few years.
Be happy if everything works out, but DO NOT complain if your ticket gets cancelled.
Also, that BS about how this is the time and moment the companies need to prove themselves and honor their mistakes is just garbage as well as how you'll be a new lifetime customer blah blah blah...do you think they'll read your post and then honor the ticket because you say that? The truth is that you are probably partially loyal to a website but that if an excellent deal shows up on orbitz but not your favorite travelocity, you'll go to orbitz. They should treat you well, agreed, but they need to protect themselves as well so you can keep on using their services. I don't feel sorry for anyone in this game.
Now, this is ONLY for the people complaining:
There is no question that this fare was a mistake. Don't try to make this out any other way. The VERY FIRST POST in this thread suggested as much and all the ensuing confusion is the result of a mistake. No legal mumbo jumbo will make that go away. Many many many of you took advantage of a blatant mistake and then EXPECT these companies to still send you to Europe even when you KNEW this not right.
The airline industry is in enough trouble already and furthermore these websites (travelocity, orbitz, etc...) have been very helpful over the past few years.
Be happy if everything works out, but DO NOT complain if your ticket gets cancelled.
Also, that BS about how this is the time and moment the companies need to prove themselves and honor their mistakes is just garbage as well as how you'll be a new lifetime customer blah blah blah...do you think they'll read your post and then honor the ticket because you say that? The truth is that you are probably partially loyal to a website but that if an excellent deal shows up on orbitz but not your favorite travelocity, you'll go to orbitz. They should treat you well, agreed, but they need to protect themselves as well so you can keep on using their services. I don't feel sorry for anyone in this game.
Yet another reason for a minimum post requirement...
Apr 6, 2006, 3:48 pm
#2083
Join Date: Oct 2001
Location: San Francisco
Programs: DL DM, 1MM AA PLT 2MM, Marriott Lifetime Titanium, and...Smiles Diamante
Posts: 2,783
Welcome to Flyertalk.
Originally Posted by FlyerHigher
First let me just say thank you to so many of you for your help, explanations, and experiences in other forums. I frequently read your posts and really enjoy this community.
Now, this is ONLY for the people complaining:
There is no question that this fare was a mistake. Don't try to make this out any other way. The VERY FIRST POST in this thread suggested as much and all the ensuing confusion is the result of a mistake. No legal mumbo jumbo will make that go away. Many many many of you took advantage of a blatant mistake and then EXPECT these companies to still send you to Europe even when you KNEW this not right.
The airline industry is in enough trouble already and furthermore these websites (travelocity, orbitz, etc...) have been very helpful over the past few years.
Be happy if everything works out, but DO NOT complain if your ticket gets cancelled.
Also, that BS about how this is the time and moment the companies need to prove themselves and honor their mistakes is just garbage as well as how you'll be a new lifetime customer blah blah blah...do you think they'll read your post and then honor the ticket because you say that? The truth is that you are probably partially loyal to a website but that if an excellent deal shows up on orbitz but not your favorite travelocity, you'll go to orbitz. They should treat you well, agreed, but they need to protect themselves as well so you can keep on using their services. I don't feel sorry for anyone in this game.
Now, this is ONLY for the people complaining:
There is no question that this fare was a mistake. Don't try to make this out any other way. The VERY FIRST POST in this thread suggested as much and all the ensuing confusion is the result of a mistake. No legal mumbo jumbo will make that go away. Many many many of you took advantage of a blatant mistake and then EXPECT these companies to still send you to Europe even when you KNEW this not right.
The airline industry is in enough trouble already and furthermore these websites (travelocity, orbitz, etc...) have been very helpful over the past few years.
Be happy if everything works out, but DO NOT complain if your ticket gets cancelled.
Also, that BS about how this is the time and moment the companies need to prove themselves and honor their mistakes is just garbage as well as how you'll be a new lifetime customer blah blah blah...do you think they'll read your post and then honor the ticket because you say that? The truth is that you are probably partially loyal to a website but that if an excellent deal shows up on orbitz but not your favorite travelocity, you'll go to orbitz. They should treat you well, agreed, but they need to protect themselves as well so you can keep on using their services. I don't feel sorry for anyone in this game.
Apr 6, 2006, 3:49 pm
#2085
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Originally Posted by HeathrowGuy
AZ has US-based phone reps? Who knew - I always seem to get connected to the Res Desk in Palermo.
However, the AZ Sales Support Deparment (which is probably in the US) is now saying Scr*** You ...