[FARE GONE] Wickedly Low Biz Class Fare from YYZ to LCA (Cyprus) on AZ (Alitalia)
Apr 6, 2006, 3:27 pm
#2041
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Originally Posted by humanoid94
It may well be true that "fares are not guaranteed until ticketed", but that is not what a lot of airlines say on their websites. Here is the line from NW's booking page, "Fares and availability are not guaranteed until purchase.". I think it is clear that purchases ocurred (I have a 600 dollar charge on my credit card)
http://www.flyertalk.com/forum/showthread.php?t=363676
I do not know for a fact, however, whether all airlines, including AZ in this case, have updated their own contracts of carriage to mirror NW's.
Apr 6, 2006, 3:29 pm
#2042
Join Date: Sep 2005
Location: Flying out of CHI-MSP-CWA
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Originally Posted by miguel0881
I find it hard to believe that the final word is going to come down from AZ in Milan, or even NY, at 10 PM. I think AZ has already made up its mind, and the Orbitz legal team has requested until 10 PM to finish researching the case law, and prepare the memo. Then Orbitz will decide what it can really do, and what position it should take with AZ. All pure speculation, of course, but what else do we have?!
I think AZ has already made up its mind, and the Orbitz spinmeisters have requested until 10 PM to finish deciding how to spin this so they don't look bad, and prepare the cancellation e-mail everyone will get blaming someone else.
Edit: I really, really hope this isn't the case, but if we're speculating...
Apr 6, 2006, 3:30 pm
#2043
Join Date: Aug 2004
Location: Round Lake, IL
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If they do honor these tickets then you really have to feel bad for the AZ frequent fliers that might have wanted to book a J class ticket to the states using miles. I bet that availability just got shot.
Apr 6, 2006, 3:32 pm
#2045
Join Date: Aug 2004
Location: Round Lake, IL
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Quick question - has anyone been cancelled yet that was ticketed for flights that did not include a domestic (US/CAN) segment? I have YYZ-MXP-FCO-LCA-MXP-YYZ. I know a lot have been cancelled with the connection but I havent heard any that did not.
Apr 6, 2006, 3:32 pm
#2046
Join Date: Jan 2005
Posts: 8,884
Originally Posted by tcook052
It really doesn't matter what is said on an airline website, it matters what legall terms are used in the carriers Contract of Carriage. Indeed NW for one has a specific policy about misfiled fares in their contract of carriage:
http://www.flyertalk.com/forum/showthread.php?t=363676
I do not know for a fact, however, whether all airlines, including AZ in this case, have updated their own contracts of carriage to mirror NW's.
http://www.flyertalk.com/forum/showthread.php?t=363676
I do not know for a fact, however, whether all airlines, including AZ in this case, have updated their own contracts of carriage to mirror NW's.
Apr 6, 2006, 3:33 pm
#2048
Join Date: Jun 2004
Location: CA/UT
Programs: Delta Gold, Starwood GM
Posts: 710
Originally Posted by humanoid94
Orbitz has seriously got to send an email out to their reservation agents on this one and try to coordinate responses/policy. This whole situation is making them look terrible.
Apr 6, 2006, 3:33 pm
#2049
Join Date: Sep 2005
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Originally Posted by tcook052
It really doesn't matter what is said on an airline website, it matters what legall terms are used in the carriers Contract of Carriage. Indeed NW for one has a specific policy about misfiled fares in their contract of carriage:
http://www.flyertalk.com/forum/showthread.php?t=363676
I do not know for a fact, however, whether all airlines, including AZ in this case, have updated their own contracts of carriage to mirror NW's.
http://www.flyertalk.com/forum/showthread.php?t=363676
I do not know for a fact, however, whether all airlines, including AZ in this case, have updated their own contracts of carriage to mirror NW's.
Apr 6, 2006, 3:34 pm
#2050
Join Date: Jan 2005
Posts: 8,884
Originally Posted by gldwebs
If they do honor these tickets then you really have to feel bad for the AZ frequent fliers that might have wanted to book a J class ticket to the states using miles. I bet that availability just got shot.
I don't feel too bad. I have difficulty getting award inventory on AZ when using my NW miles from time to time. Ebb and flow.
Apr 6, 2006, 3:35 pm
#2051
Join Date: Sep 2004
Posts: 640
Originally Posted by IrishRed
Or we could word it this way:
I think AZ has already made up its mind, and the Orbitz spinmeisters have requested until 10 PM to finish deciding how to spin this so they don't look bad, and prepare the cancellation e-mail everyone will get blaming someone else.
Edit: I really, really hope this isn't the case, but if we're speculating...
I think AZ has already made up its mind, and the Orbitz spinmeisters have requested until 10 PM to finish deciding how to spin this so they don't look bad, and prepare the cancellation e-mail everyone will get blaming someone else.
Edit: I really, really hope this isn't the case, but if we're speculating...
Apr 6, 2006, 3:35 pm
#2052
Join Date: May 2003
Location: NY
Programs: AS Gold/SPG Gold/Hertz PC
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They are actually having a meeting in their conference room, with this FT thread on the overhead projector and refreshed every 60 seconds 
Originally Posted by MACH81
AZ Headquarters are in Rome and not Milan,close to FCO.I'm sure that Orbitz,travelocity and chaptickets are over the phone with AZ as of now.No one is sleeping at AZ,I'm sure,even though the losses will not be as many as previously posted.Many of those seats would have gone unsold anyway.
Apr 6, 2006, 3:36 pm
#2054
Join Date: May 2001
Location: Ft Lauderdale
Posts: 2,596
Originally Posted by PHLDividends
I have read AZ's Conditions of Carriage and I see nothing about misfiled fares. Someone please feel free to correct me if I am wrong. I think either AZ or Orbitz is on the hook for any reservations that had a valid reservation code.
Apr 6, 2006, 3:37 pm
#2055
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Originally Posted by bigbrownboy
Yeah, my CheapTickets UPS 2-day tracking says there is a 'return to sender'. I hope I have the same luck as you with my driver tomorrow (for whatever it might be worth to have the paper, in hand)!
