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[PREM FARE GONE] Mad-scl biz $280 return

[PREM FARE GONE] Mad-scl biz $280 return

Old Aug 4, 22, 1:28 pm
  #1351  
 
Join Date: Jan 2018
Posts: 55
Update: Iberia just issued a new ticket, class: MYLONNB6. Anyone familiar with that code?
patvd is offline  
Old Aug 4, 22, 2:01 pm
  #1352  
 
Join Date: Jun 2004
Location: Spain
Posts: 403
Originally Posted by patvd View Post
Update: Iberia just issued a new ticket, class: MYLONNB6. Anyone familiar with that code?
This is an economy fare as the first letter indicates the class of service.
M is economy.
chejus is offline  
Old Aug 4, 22, 2:18 pm
  #1353  
 
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,468
Originally Posted by patvd View Post
Update: Iberia just issued a new ticket, class: MYLONNB6. Anyone familiar with that code?
So they have issued you with a refund and a new ticket?

I cannot find that code on EF. Maybe someone with GDS access can. The route is for MAD-SCL or something else?
pmarrsouth is offline  
Old Aug 4, 22, 2:26 pm
  #1354  
 
Join Date: Jan 2018
Posts: 55
Originally Posted by pmarrsouth View Post
So they have issued you with a refund and a new ticket?

I cannot find that code on EF. Maybe someone with GDS access can. The route is for MAD-SCL or something else?
Refund, Y ticket and voucher... the new booking can’t be viewed on Iberia though, so expecting some changes to come...
The routing is MAD-SCL-MAD.
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Last edited by patvd; Aug 4, 22 at 3:46 pm
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Old Aug 5, 22, 4:03 am
  #1355  
 
Join Date: Aug 2019
Location: BER
Programs: BAEC, M&M
Posts: 562
Originally Posted by patvd View Post
Refund, Y ticket and voucher... the new booking cant be viewed on Iberia though, so expecting some changes to come...
The routing is MAD-SCL-MAD.
Very nasty behavior from IB. Waiting almost two months to contact passengers and downgrade them on a 1K ticket, when they sell plenty of fares around that price anyway. Not to mention the measly 25% voucher that expires in a couple of months. Wonder what consumer protection agencies have to say about that.
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Deckter is offline  
Old Aug 5, 22, 5:12 am
  #1356  
 
Join Date: Jun 2022
Location: Madrid
Posts: 46
There are good chances of winning this in Spain too and plenty of time to file a complaint but it will never be as cheap or fast as it was to file with a Recurso de Proteccin in Chile.
ComandantePuchinetta is offline  
Old Aug 5, 22, 5:25 am
  #1357  
 
Join Date: Jul 2014
Location: WAW ✈ LHR
Programs: BA GGL/CCR, HH Diamond, IHG Spire Ambassador
Posts: 2,327
Originally Posted by ComandantePuchinetta View Post
There are good chances of winning this in Spain too and plenty of time to file a complaint but it will never be as cheap or fast as it was to file with a Recurso de Proteccin in Chile.
Did you get your tickets reinstated in J?
megaloman is offline  
Old Aug 5, 22, 5:26 am
  #1358  
 
Join Date: Jun 2018
Posts: 647
Originally Posted by ComandantePuchinetta View Post
There are good chances of winning this in Spain too and plenty of time to file a complaint but it will never be as cheap or fast as it was to file with a Recurso de Proteccin in Chile.

I havent been able to file because I have received ZERO further communication from LastMinute.com/Iberia/Latam, since the initial booking confirmation was received.

this is, despite the fact that my outbound travel has now completely disappeared from the reservation - only the inbound direct SCL-MAD is now showing.

So, surely I could file a Recuerso at some point ??
Tofino87 is offline  
Old Aug 5, 22, 6:06 am
  #1359  
 
Join Date: Jun 2022
Location: Madrid
Posts: 46
I accepted the downgrade offered via Recurso and as a matter of fact got my voucher also paid via wire transfer this week. 320 euros per ticket back. Thumbs up to LATAM.

A lot of folks are sharing pictures of flights being taken in J via Recurso. Some last night
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Old Aug 5, 22, 6:08 am
  #1360  
 
Join Date: Jun 2022
Location: Madrid
Posts: 46
Recurso in Chile was only available for no more than 30 after the cancellation. Not sure what applies in your case you should check with one of the lawyers or find new routes to file a case either in Chile or Spain.
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Old Aug 5, 22, 6:13 am
  #1361  
 
Join Date: Jun 2018
Posts: 647
Originally Posted by ComandantePuchinetta View Post
Recurso in Chile was only available for no more than 30 after the cancellation. Not sure what applies in your case you should check with one of the lawyers or find new routes to file a case either in Chile or Spain.
thanks for the reply Comandante. Thats exactly what I mean - there has been no cancellation. Except that if I had not checked my booking personally I would not have known that the outbound legs have disappeared.
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Old Aug 5, 22, 2:28 pm
  #1362  
 
Join Date: Aug 2015
Location: LAX
Programs: AS MVPG 75K, AC SE
Posts: 264
Originally Posted by patvd View Post
Update: Iberia just issued a new ticket, class: MYLONNB6. Anyone familiar with that code?
This is an Iberia private fare. Maybe it's only intended to be viewable by Iberia, not sure about that. A bit over 800 euros. Not refundable, has change fees (though they may have notes to waive or something).
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Quail is offline  
Old Aug 6, 22, 3:03 am
  #1363  
 
Join Date: Mar 2012
Location: BRU / SCQ / LUX
Programs: Iberia, BAEC GOLD/ Priority Club : ROYAL Amb / Miles and More: SEN
Posts: 876
Got a first and dfinitive call and remboursement it economy change +25%

After 40 minutes call and insisting I did not accept tot a mail that they put me in economy and that I could go go court.

What is th status of th complaints in Spain?
mgo72 is offline  
Old Aug 6, 22, 3:30 am
  #1364  
 
Join Date: Jun 2004
Location: Spain
Posts: 403
Originally Posted by mgo72 View Post
Got a first and dfinitive call and remboursement it economy change +25%

After 40 minutes call and insisting I did not accept tot a mail that they put me in economy and that I could go go court.

What is th status of th complaints in Spain?
Hello MGO, how much had you paid for your business ticket? Was this purchased directly with IB?
chejus is offline  
Old Aug 6, 22, 3:38 am
  #1365  
 
Join Date: Aug 2017
Programs: OW
Posts: 197
Originally Posted by chejus View Post
Hello MGO, how much had you paid for your business ticket? Was this purchased directly with IB?
and when are you supposed to fly?
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