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[PREM FARE GONE] Mad-scl biz $280 return

[PREM FARE GONE] Mad-scl biz $280 return

Old Jul 17, 2022, 7:37 pm
  #1201  
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,843
You can only see new messages after joining a WhatsApp chat, not messages sent before you joined.
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ChocolateFactory is offline  
Old Jul 17, 2022, 7:39 pm
  #1202  
 
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,658
Originally Posted by ChocolateFactory
You can only see new messages after joining a WhatsApp chat, not messages sent before you joined.
Fair!

I forwarded it again to the group. If people join then just ask someone to forward it
pmarrsouth is offline  
Old Jul 18, 2022, 2:29 am
  #1203  
 
Join Date: Jun 2021
Posts: 17
Originally Posted by pmarrsouth
To anyone who wants to contact the lawyers to try to get back into J, click and join this whatsapp group:

then in the group search for "RECURSOS DE PROTECCIÓN". On Tuesday in the early AM US time, one of the lawyers posted 2 PDFs, open the one called "TRAMITACION RECURSOS DE PROTECCION LATAM" and follow the instructions

Most people's time to initiate this process will probably be up in 2-4 days (30 days after cancellation)
I am unable to join the whatsapp group, it says it is full. Can you post the pdf with instructions from the lawyer on here? I am UK based, hopefully I can still file the relevant docs?
Mosey1 is offline  
Old Jul 18, 2022, 2:30 am
  #1204  
 
Join Date: Jun 2021
Posts: 17
Originally Posted by pmarrsouth
To anyone who wants to contact the lawyers to try to get back into J, click and join this whatsapp group:

then in the group search for "RECURSOS DE PROTECCIÓN". On Tuesday in the early AM US time, one of the lawyers posted 2 PDFs, open the one called "TRAMITACION RECURSOS DE PROTECCION LATAM" and follow the instructions

Most people's time to initiate this process will probably be up in 2-4 days (30 days after cancellation)
I am unable to join the whatsapp group, it says it is full. Can you post the pdf with instructions from the lawyer on here? I am UK based, hopefully I can still file the relevant docs?
Mosey1 is offline  
Old Jul 18, 2022, 11:09 am
  #1205  
 
Join Date: Jun 2022
Location: Madrid
Posts: 46
Will speak to the lawyers again and see if they allow me to share their details for anyone unable to join whatsapp
ComandantePuchinetta is offline  
Old Jul 18, 2022, 11:24 am
  #1206  
 
Join Date: Jun 2022
Location: Madrid
Posts: 46
For those than can´t join, got a document from the lawyers with the instructions, etc.

I don´t seem to be able to post it here drop me a PM and we will try to sort it.
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ComandantePuchinetta is offline  
Old Jul 18, 2022, 12:20 pm
  #1207  
 
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,953
Originally Posted by ComandantePuchinetta
For those than can´t join, got a document from the lawyers with the instructions, etc.

I don´t seem to be able to post it here drop me a PM and we will try to sort it.
Is this from the lawyer Klaus? He's completely ignored me with an English message, really disappointing honestly. You'd think the lawyers getting involved in this would want to help out non-Spanish speakers too.

I'm beginning to believe that the only people who might benefit from this process are those who can communicate in Spanish, sadly.

One bit of info they ask for: 5. Presión u oficio, what is that? Google translate isn't very useful on that line.
dvs7310 is offline  
Old Jul 18, 2022, 12:23 pm
  #1208  
 
Join Date: Jun 2022
Location: Madrid
Posts: 46
These folks are overwhelmed, lets show a little empathy. They are working together so if you send an email the one that is free picks up your claim. I would give it another try
ComandantePuchinetta is offline  
Old Jul 18, 2022, 12:45 pm
  #1209  
 
Join Date: Dec 2008
Location: London
Programs: LH SEN, SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,197
Originally Posted by dvs7310
One bit of info they ask for: 5. Presión u oficio, what is that? Google translate isn't very useful on that line.
It's a typo - should be Profesión u oficio and it means Profession or trade

Presión means pressure
jms_uk is offline  
Old Jul 18, 2022, 12:50 pm
  #1210  
 
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,658
Originally Posted by dvs7310
I'm beginning to believe that the only people who might benefit from this process are those who can communicate in Spanish, sadly.
My communication with them has been in English. I followed the pdf exactly and they had submitted my claim within about 15 hours. This was on Thursday last
pmarrsouth is offline  
Old Jul 18, 2022, 2:38 pm
  #1211  
 
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
Programs: AF/KL Plat, BA Gold, A3 Gold, IHG Diamond, MR Gold, HH Diamond, ALL Platinum
Posts: 1,049
Originally Posted by dvs7310
Is this from the lawyer Klaus? He's completely ignored me with an English message, really disappointing honestly. You'd think the lawyers getting involved in this would want to help out non-Spanish speakers too.

I'm beginning to believe that the only people who might benefit from this process are those who can communicate in Spanish, sadly.

One bit of info they ask for: 5. Presión u oficio, what is that? Google translate isn't very useful on that line.
On my side, I have to say that Klaus immediately replied to my WhatsApp last week and indicated the email address to use to send them all the documents. It took me a couple days now to prepare all the necessary documents as I was out of home and i am now waiting for their feedback. Let's not forget that there was the weekend in between and that Chile is on a different time zone that Europe. I hope to get some feedback soon though as it's almost 30 days for me since the refund ...
palmanfr is offline  
Old Jul 18, 2022, 2:39 pm
  #1212  
 
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
Programs: AF/KL Plat, BA Gold, A3 Gold, IHG Diamond, MR Gold, HH Diamond, ALL Platinum
Posts: 1,049
Originally Posted by jms_uk
It's a typo - should be Profesión u oficio and it means Profession or trade

Presión means pressure
Oh it makes sense now, i did not realize it and left it blank 😃
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Old Jul 19, 2022, 2:56 am
  #1213  
 
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,953
Originally Posted by ComandantePuchinetta
These folks are overwhelmed, lets show a little empathy. They are working together so if you send an email the one that is free picks up your claim. I would give it another try
Sure, my time is up quite soon so hoping someone picks it up fairly quickly. I did get a message from someone on Whatsapp this morning, asked if Klaus had gotten into contact with me and I said no. Will see if that now gets any traction when they get back into the office today. The email address in the PDF for Klaus' office bounced, so I know my email only went through to the other attorney listed on it, and that seems to be the person who contacted me on Whatsapp since they had my email address.

I'm hopeful but there's only about 2 more days to file now.
dvs7310 is offline  
Old Jul 19, 2022, 4:54 am
  #1214  
 
Join Date: Jul 2014
Location: WAW ✈ LHR ✈ GLA
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Posts: 2,532
Originally Posted by pmarrsouth
Most people's time to initiate this process will probably be up in 2-4 days (30 days after cancellation)
I've never received any communication regarding cancellation. I only received `We've refunded your ticket` a couple of days ago - so I guess this would be the date for 30 days to count from, right?
megaloman is offline  
Old Jul 19, 2022, 5:26 am
  #1215  
 
Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,658
Originally Posted by megaloman
I've never received any communication regarding cancellation. I only received `We've refunded your ticket` a couple of days ago - so I guess this would be the date for 30 days to count from, right?
From a legal aspect, I cannot answer. But from a logical standpoint, I would imagine that it’s from the first day that they informed you that your ticket was cancelled (not when you received the refund). Wether the cancellation email is in your spam or you didn’t see it, it would be from when they sent it
pmarrsouth is offline  

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