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[PREM FARE GONE] Mad-scl biz $280 return

[PREM FARE GONE] Mad-scl biz $280 return

Old Jun 28, 22, 6:26 am
  #1051  
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The MyTrip emails have arrived with cancellation.

M
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Old Jun 28, 22, 6:27 am
  #1052  
 
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Lots of people are receiving the above now, about 2 weeks after the "incident"
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Old Jun 28, 22, 6:30 am
  #1053  
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I got these, too. I have also already received the refund from the Priceline booking.

At least I did not have to call anyone and waste my time.
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Old Jun 28, 22, 6:31 am
  #1054  
 
Join Date: Jun 2022
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Not sure what the experts think but this really sounds to a topic discussed previously here that is the LATAM vs IBERIA implications.

What I can read in between lines is as it Iberia would have forced LATAM to send this. It has been mentioned that it looked like that the some of the cancellations follow the same logic.

I also think this coming 14 days late as they know that there is a joint demand in progress and they are afraid. Just MHO
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Old Jun 28, 22, 6:43 am
  #1055  
 
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The Spanish version seems to be more juicy that the English ones, I would love some of the experts to read the below wording. Specially the second part where they blame Iberia for ordering the cancellation.

Le estamos contactando en representacin de LATAM airlines con respecto a su reserva xx-xxxxxxxxx. Lamentamos informarle de que su(s) billete(s) han sido cancelados. LATAM trabaja en colaboracin con IBERIA, que aunque opere solamente una parte de su viaje, tiene propiedad sobre la tarifa de todo el billete, desafortunadamente, fue procesado con el valor incorrecto.

—-----------------------------------------------------

Por favor encuentre a continuacin el comunicado emitido por LATAM airlines:

NOTIFICACIN DE CANCELACIN Y REEMBOLSO DEL PRECIO PAGADO DEBIDO A LA EMISIN ERRNEA DE LA TARIFA IBERIA

Por la presente le informamos que, a la peticin de IBERIA, su reserva ha sido CANCELADA debido a que, como ha sido reportado por IBERIA, el valor de su reserva respondi a una emisin errnea.

Le confirmamos de que el reembolso de su reserva ha sido ordenada y consecuentemente le sera reembolsado de inmediato.

Le transmitimos nuestras disculpas por el inconveniente causado debido a la existencia de dicho error de emisin de su reserva por parte de IBERIA.

Si requiere de informacin adicional, por favor no dude en contactarnos.



Atentamente,

Latam


---------------

Translation (Google)
We are contacting you on behalf of LATAM airlines regarding your xx-xxxxxxxxx reservation. We regret to inform you that your ticket(s) have been cancelled. LATAM works in collaboration with IBERIA, which, although it operates only part of your trip, owns the fare of the entire ticket, unfortunately, it was processed with the wrong value.



—------------------------------------------------ ----



Please find below the statement issued by LATAM airlines:



NOTIFICATION OF CANCELLATION AND REFUND OF THE PRICE PAID DUE TO THE WRONG ISSUANCE OF THE IBERIA RATE

We hereby inform you that, at the request of IBERIA, your reservation has been CANCELED due to the fact that, as reported by IBERIA, the value of your reservation responded to an erroneous issue.

We confirm that the refund of your reservation has been ordered and consequently it will be refunded immediately.

We apologize for the inconvenience caused by the existence of said error in issuing your reservation by IBERIA.



If you require additional information, please do not hesitate to contact us.



Sincerely,

Latam
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Old Jun 28, 22, 7:06 am
  #1056  
 
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Both versions seem fairly similar to me (edited: English version sent to me from GTG is a bit closer to the Spanish one, I suspect that English translation is done by each OTA, and the official statement is in Spanish). I am guessing this is just part of fingerpointing of LATAM vs Iberia, so that any future legal action is held in the "other" country (perhaps even agreed upon, to make such more difficult).

Looks like all parties were negotiating to come up with this message, so now everyone is getting the same thing (I received same today).
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Old Jun 28, 22, 7:22 am
  #1057  
 
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Is this now basically a lost cause or is there any way to force them to provide the flight? Is a section 75 claim with the credit card company (in the UK) viable?
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Old Jun 28, 22, 7:55 am
  #1058  
 
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Originally Posted by slidey
Is this now basically a lost cause or is there any way to force them to provide the flight? Is a section 75 claim with the credit card company (in the UK) viable?
Section 75 claim would only be useful if you cant recover the money paid - not to reinstate your ticket.
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Old Jun 28, 22, 9:31 am
  #1059  
 
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Plenty of legal options open in Chile and Spain and with an overall healthy status. There is a Whatsapp group with over 300 folks organizing.
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Old Jun 28, 22, 9:50 am
  #1060  
 
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Originally Posted by ComandantePuchinetta
Plenty of legal options open in Chile and Spain and with an overall healthy status. There is a Whatsapp group with over 300 folks organizing.
Contact?
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Old Jun 28, 22, 9:51 am
  #1061  
 
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Check your inbox and I suggest you get some spanish speaking friend near by
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Old Jun 28, 22, 10:02 am
  #1062  
 
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Originally Posted by ComandantePuchinetta
Check your inbox and I suggest you get some spanish speaking friend near by
Mi espaol no esta tan malo.
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Old Jun 28, 22, 10:25 am
  #1063  
 
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Same as above - both GTG and MyTrip cancelled
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Old Jun 28, 22, 1:17 pm
  #1064  
 
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Originally Posted by tr3k
Contact?
Could I also get the contact - Got my Spanish friends on standby
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Old Jun 28, 22, 2:21 pm
  #1065  
 
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PM me contact details also. Ty !
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