[PREM FARE GONE] Mad-scl biz $280 return
Jun 20, 2022, 4:58 am
#751
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,664
Yes, the compensation part is the window I meant. So are you saying that under EU261, IB already has an obligation to re-route? I'd certainly rather go MAD-SCL direct.
Jun 20, 2022, 5:07 am
#752
Join Date: Jun 2022
Posts: 39
Exactly, if they cancel you can choose either full refund or reroute (either earliest or your convenience) no matter when they cancel. However, as it was already said above - they might fight it by arguing there was never a valid ticket so no EC261 rights...
Jun 20, 2022, 5:17 am
#753
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,116
Well interesting reply from Latam:
there are no cancellations made by Latam. To carry out any type of management in your reservation, you must communicate directly with them. The ticket has not had any reissue by us. Regards.
there are no cancellations made by Latam. To carry out any type of management in your reservation, you must communicate directly with them. The ticket has not had any reissue by us. Regards.
Jun 20, 2022, 5:39 am
#756
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,116
Jun 20, 2022, 5:53 am
#757
Join Date: Dec 2013
Location: Berlin
Programs: DL Diamond, AB Platinum :( , AS 50K, Hilton Diamon, Marriott Gold, IHG Diamond AMB
Posts: 51
I have my own GDS access and the cancellations were done by Latam on instructions from Iberia. This was the note left in the PNR by Latam: 'SSR OTHS 1S -CANCEL DUE IBERIA REQUEST'
Jun 20, 2022, 6:12 am
#758
Join Date: Jul 2017
Programs: ExecutiveClub GGL/CCR MileagePlus 1K FLyingBlue GOld
Posts: 231
SAme on my case, I called Latam and the agent said to try and call Latam Trade and they might be able to help. Have you tried that? If you did na dit did not work might as well not waste my time calling. Thanks in advance
Jun 20, 2022, 6:14 am
#759
Join Date: Oct 2013
Posts: 639
Interesting how these play out. I think it's sounding more and more like the IB segments will be flyable. LA, probably not, but interestingly they haven't reissued the ticket after cancelling their segments, my e-ticket still has the LA segment LIM-SCL on it. Almost sounds like LA may have tried to get IB to also cancel their segments but IB declined.
Really wanting to see what happens when the first people try to fly this. I'd imagine right now the tickets are a mess and can't be checked in as they are, since the LA segments are still on e-tickets.
Really wanting to see what happens when the first people try to fly this. I'd imagine right now the tickets are a mess and can't be checked in as they are, since the LA segments are still on e-tickets.
Jun 20, 2022, 6:14 am
#760
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,664
Which brings us back to how and why the IB segments remain? If IB requested LA cancel their segments, why would they still leave their own segments? Maybe thinking we'd all start cancelling with the intra-South America segments gone? For those of us who are going via LIM or EZE, you can get those flights in economy for less than $200, that's certainly not going to deter someone like myself. Those with GRU or MVD, a bit different story possibly but still not crazy considering the overall deal.
Jun 20, 2022, 6:16 am
#761
Join Date: Oct 2013
Posts: 639
To be clear, do these options (refund or reroute) under Article 8 only apply within the 14-day window or even outside of that window?
I'm not an expert on EU 261, but once we're inside that window, is there a way to force LA to reinstate the segment? Force IB to re-ticket us with the missing segment? Seems Fuyao provided a lot of great info above for those who want to refund, but curious to hear from some experts on how to handle it if we actually do want to fly, and assuming that the remaining segments remain intact to the window where EU261 kicks in.
But in case the airline / the OTA informs you that this was an error and they withdraw the contract of transportation they have with you as a passenger, you of course do not have any EU261 right.
But they must do so within a given acceptable timeframe. The exact timeframe varies on each state law but one could argue, if you have a confirmed booking for more than 10-14days, it was not an error and the airline cannot cancel the contract.
Only the 7d/14d EU261 timeframe rule applies when looking at compensation.
Last edited by fuyao; Jun 20, 2022 at 6:21 am
Jun 20, 2022, 6:17 am
#762
Join Date: Oct 2013
Posts: 639
What does the RH say about which OID cancelled it and already cancelled in TWD?
Last edited by fuyao; Jun 20, 2022 at 6:22 am
Jun 20, 2022, 6:18 am
#763
Join Date: Oct 2013
Posts: 639
But there has been some recent changes.
The ECJ (European Court of Justice) was addressed with the case where an OTA send out a booking confirmation and the passengers party claims, if you receive that says booking confirmation, no matter if it comes directly from the airline or from the (O)TA, it means your booking is confirmed under EU261.
The airline argued, if its not a real eticket receipt coming from them directly or the travel agency fwding that document, the booking is not confirmed.
So the ECJ had to rule on this, not sure if thats in the papers yet, but the general consens was they'd agree with the passenger, which is a big too extreme.
Think about you only hold a reservation with a travel agent, they send you an email and say its confirmed, but its not ticketed yet, and the airline changes their schedule / cancels that flight, even thou you're not ticketed yet, EU261 would already apply.
Last edited by fuyao; Jun 20, 2022 at 6:27 am
Jun 20, 2022, 6:21 am
#765
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Guys, can we please all relax a bit?
Most people in this thread seem to be experienced FT users.
Unless your booking is in the next few days, why do you feel a need to contact OTAs, airlines, post live updates of how your ticket shows etc. (unless it’s some new datapoint, which could be relevant for others)?
I just don’t get it. Sit back. Relax. We’ll know soon enough if the tickets can be flown or not.
Most people in this thread seem to be experienced FT users.
Unless your booking is in the next few days, why do you feel a need to contact OTAs, airlines, post live updates of how your ticket shows etc. (unless it’s some new datapoint, which could be relevant for others)?
I just don’t get it. Sit back. Relax. We’ll know soon enough if the tickets can be flown or not.