[PREM FARE GONE] Mad-scl biz $280 return
Jun 17, 2022, 5:33 pm
#559
Join Date: Jul 2017
Programs: SE+, OWS
Posts: 372
my March booking - all IB codeshares via GRU, operated by LA disappeard. booked via booking.com
however another booking with direct MAD SCL IB segment .return via GRU on LA, is still alive - booked on mytrip
however another booking with direct MAD SCL IB segment .return via GRU on LA, is still alive - booked on mytrip
Last edited by fridgy; Jun 17, 2022 at 5:39 pm
Jun 17, 2022, 5:42 pm
#560
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
Thats a good one! Booking with AMEX! I guess they have allot of pull with the airlines and they don’t want to be concerned with customer service issues from the airlines. Best of luck that it continues to stick
Jun 17, 2022, 5:47 pm
#561
Join Date: Dec 2019
Location: Chicago
Programs: AA Gold
Posts: 562
I actually wanted to book for 2 so I did mine first to see if it worked and then after looking up the res on IB website, I tried to book for the second person within 3 minutes. I guess the fare was cached on the search page so when I got to the final payment page, the website had a warning saying that the pricing had changed since I searched and it went from $1k to $3900
Jun 17, 2022, 6:27 pm
#562
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
can't tell if you are being sarcastic or Amex Travel actually has a lot of pull lol. I booked on Amex just to get the 35% back on Biz Plat.
I actually wanted to book for 2 so I did mine first to see if it worked and then after looking up the res on IB website, I tried to book for the second person within 3 minutes. I guess the fare was cached on the search page so when I got to the final payment page, the website had a warning saying that the pricing had changed since I searched and it went from $1k to $3900
I actually wanted to book for 2 so I did mine first to see if it worked and then after looking up the res on IB website, I tried to book for the second person within 3 minutes. I guess the fare was cached on the search page so when I got to the final payment page, the website had a warning saying that the pricing had changed since I searched and it went from $1k to $3900
Bummer about the second ticket. Good luck
Jun 17, 2022, 6:39 pm
#563
Join Date: Jun 2022
Posts: 39
Sorry to disappoint you guys, but in this instance Amex have no pull at all. They are the OTA in this equation and can't be telling airlines whether to honour fares/tickets or not (or how to run their business). I know we all wish it would stick, but let's be realistic...
Jun 17, 2022, 6:59 pm
#565
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
Sorry to disappoint you guys, but in this instance Amex have no pull at all. They are the OTA in this equation and can't be telling airlines whether to honour fares/tickets or not (or how to run their business). I know we all wish it would stick, but let's be realistic...
Jun 17, 2022, 7:00 pm
#566
Join Date: Apr 2012
Location: NYC
Programs: QF LTG
Posts: 1,200
Amex bookings have never been handled differently when airlines pull out of their contracts. No idea why this fare would be different.
Jun 17, 2022, 7:02 pm
#567
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
Jun 17, 2022, 7:18 pm
#568
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,244
I have several Amex cards and yes, their customer service is great. But amex travel is just a travel agent like Expedia etc.
Jun 17, 2022, 10:01 pm
#570
Join Date: Jan 2018
Location: SFO, JFK/LGA, SEA
Programs: Alaska 75K, Hyatt Globalist, Marriott Titanium, *A Gold w/ Krisflyer Gold
Posts: 815
The split in experiences reported here reminds me of the Delta / Virgin Australia fare from NZ to USA for $900 or so, all the Virgin Australia issued tix were cancelled by them, but the Delta ones stuck. Thankfully I’d booked with the latter!
This time ofc it’s LATAM vs Iberia (vs OTAs?)
This time ofc it’s LATAM vs Iberia (vs OTAs?)
