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[PREM FARE GONE] Mad-scl biz $280 return

[PREM FARE GONE] Mad-scl biz $280 return

Old Jun 16, 22, 1:41 am
  #241  
 
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 9,180
If you booked with Go to gate, read them and weep...

https://www.gotogate.com/rf/travel-c...PPENDICES_FEES

Handling Fee for cancellation refund within 24 hours
Where ticket not yet issued/possible to void.

57 USD per traveler

Refund Handling Fee
For all refunds requested by You, including requests for refund of ticket amount, taxes, fees and/or charges from the airline.

The fee applies also for our administrative work in case of an airline cancellation.

71 USD per traveler

Refund following airline cancellation:
30 USD per booking

Changing the booking:

Ticket Value Fee per traveler


101-350 EUR 65 USD

351 - 750 EUR 89 USD
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Last edited by nk15; Jun 16, 22 at 1:51 am
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Old Jun 16, 22, 1:44 am
  #242  
 
Join Date: May 2013
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Originally Posted by jms_uk View Post
My CC will have a word in that case
Your CC does not change what you signed up for. When you book through some discount OTAs they can charge service fees for processing refunds, even for fully refundable tickets, and even if you cancel within 24 hours (this USA rule also does not apply here).
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Old Jun 16, 22, 1:47 am
  #243  
 
Join Date: Feb 2016
Location: YVR/LAX/PVG/TPE
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I had Gotogate on one of the previous "sales" from KRT and they were actually way easier to deal with than most airlines. One phone call that took 30 min including wait, 5 weeks wait, and refund was in my account. Meanwhile I have been trying to claw back the IB BOG fare refund for 431 days from IB, and I even physically went to MAD to pay their office a visit...
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Old Jun 16, 22, 1:47 am
  #244  
 
Join Date: May 2022
Posts: 14
Originally Posted by jms_uk View Post
My CC will have a word in that case
So it seems in the case Latam cancels the "error fare" bookings, GOTOGATE will still charge a $30 fee for refund processing. Anyone has any luck with disputing this fee via their credit card issuers?
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Old Jun 16, 22, 2:19 am
  #245  
 
Join Date: Aug 2014
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Originally Posted by pmarrsouth View Post
Used momondo to find the flights and booked with Priceline (sigh I know, but for the price...). There are about 6 OTAs listed from $344-$390
You sigh for Priceline, thats the only serious site from this group of clown OTAs
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Old Jun 16, 22, 2:26 am
  #246  
 
Join Date: Aug 2017
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Originally Posted by SK AAR View Post
Entire ticket.

Sorry to say this but LATAM will soon cancel the tickets. LATAM did that for the ex BUD tickets to GRU/Brazil 2 years ago.
how long was it roughly between the fare being avail and the cancellation?
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Old Jun 16, 22, 2:27 am
  #247  
 
Join Date: Aug 2017
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Originally Posted by tr3k View Post
Well, at least now it's probably safe to call the airline to select seats... :/
Serious Q, is it ok to call now, or is the done thing just never
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Old Jun 16, 22, 2:35 am
  #248  
 
Join Date: Jul 2021
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Originally Posted by eh220160 View Post
how long was it roughly between the fare being avail and the cancellation?
I dont find my mails from the time but it was within a few days, a week Maximum. The money was refunded within days after cancellation (booked directly with LA)
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Old Jun 16, 22, 2:45 am
  #249  
 
Join Date: Feb 2016
Location: YVR/LAX/PVG/TPE
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Originally Posted by eh220160 View Post
Serious Q, is it ok to call now, or is the done thing just never
i say go grab some food and drink to congratulate yourself. If you are not flying within a week or so, just stay put till end of the month when we know with 90% confidence if this is gonna fly or not. If it is gonna get cancelled, why bother calling them to switch a seat or order a vegan meal anyway?
And we may not have to wait too long, some mad man I have heard, are heading to MAD as you are reading this.
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Old Jun 16, 22, 2:52 am
  #250  
 
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Originally Posted by niji248 View Post
So it seems in the case Latam cancels the "error fare" bookings, GOTOGATE will still charge a $30 fee for refund processing. Anyone has any luck with disputing this fee via their credit card issuers?
they can speak to LA about that
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Old Jun 16, 22, 2:55 am
  #251  
 
Join Date: Jun 2004
Location: Spain
Posts: 406
See this offer at 1000 on iberia.com but it's rejecting payment with 3 different credit cards.
Maybe they realised it is an error in their fare???
Priceline does not have this itinerary in almost any date.

On hold with customer support now.....🙏
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Old Jun 16, 22, 2:56 am
  #252  
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Originally Posted by chejus View Post
See this offer at 1000 on iberia.com but it's rejecting payment with 3 different credit cards.
Maybe they realised it is an error in their fare???
Priceline does not have this itinerary in almost any date.

On hold with customer support now.....🙏
You're calling?
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Old Jun 16, 22, 2:59 am
  #253  
 
Join Date: Feb 2004
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If we book non refundable positioning flights LHR-MAD. Will Latam have to cover?
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Old Jun 16, 22, 3:02 am
  #254  
 
Join Date: Nov 2004
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Originally Posted by eh220160 View Post
how long was it roughly between the fare being avail and the cancellation?
I checked my emails from Sept 2020.
Cancelled within 2 days. Booked directly with LATAM.
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Old Jun 16, 22, 3:03 am
  #255  
 
Join Date: Nov 2004
Location: Denmark
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Originally Posted by davem4 View Post
If we book non refundable positioning flights LHR-MAD. Will Latam have to cover?
In your dreams.

Unless you are traveling tomorrow why on earth would you book pos. flights now? Let the dust settle,,,
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