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[prem fare gone] KE: US-DPS Fully Refundable First Class, 2700USD

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[prem fare gone] KE: US-DPS Fully Refundable First Class, 2700USD

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Old Jun 18, 2022, 10:26 am
  #511  
 
Join Date: Mar 2008
Location: Multiple locations
Programs: AAdvantage ExPlat LT Gold, BA Silver, Aegean Star Gold
Posts: 5,037
Originally Posted by Surgee
Old timer here too, but have never really escalated one of these things. Either fly it or take the cancellation and shrug. Out of curiosity, what do you sue for? Reinstatement of the ticket? compensation? Damages? (what damages can you show?) ..?
For most Business Class fares the replacement ticket fare amount. Either way, been awhile from the last lawsuit, 5+ years. Also had a few FOIAs with hundred of pages from a few cases. Not sure where they are now...
But the ABCs.... Find if they have an address in your state, look for the same tickets (some states have 5000 limit for small claims) and if the amount is Ok, file lawsuit online, usually it might take a few months for a court date ...
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Old Jun 18, 2022, 10:39 am
  #512  
 
Join Date: Oct 2006
Location: yvr
Posts: 108
look below,
i lost $186.92 Canadian pesos x3 as i bought 3 tickets last weekend

ill call the bank to see what they can do,


Posted Date Jun 14, 2022 Debit $3,582.91 USD 2,708.87 converted at 1.32266

Posted Date Jun 17, 2022 Credit $3,395.99 USD 2,708.87 converted at 1.25366
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Old Jun 18, 2022, 10:45 am
  #513  
 
Join Date: Aug 2008
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Posts: 2,117
Originally Posted by reggie108
look below,Posted Date Jun 14, 2022 Debit $3,582.91 USD 2,708.87 converted at 1.32266

Posted Date Jun 17, 2022 Credit $3,395.99 USD 2,708.87 converted at 1.25366
Oof. Your bank is managing to rip you off in both directions on that one.
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Old Jun 18, 2022, 12:44 pm
  #514  
 
Join Date: Oct 2014
Location: SNA
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Originally Posted by reggie108
look below,
i lost $186.92 Canadian pesos x3 as i bought 3 tickets last weekend

ill call the bank to see what they can do,


Posted Date Jun 14, 2022 Debit $3,582.91 USD 2,708.87 converted at 1.32266

Posted Date Jun 17, 2022 Credit $3,395.99 USD 2,708.87 converted at 1.25366
I believe the Delta cancellation letter said they would also compensate any nonrefundable expenses related to the bookings. I believe that would be your course of action here.
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Old Jun 18, 2022, 12:55 pm
  #515  
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From what I remember from the AA Brazil fares a few years back the banks solved this issue.
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Old Jun 18, 2022, 1:59 pm
  #516  
 
Join Date: Oct 2014
Location: SNA
Posts: 928
Originally Posted by nk15
From what I remember from the AA Brazil fares a few years back the banks solved this issue.
I'm not disputing that that's what happened. I just think the bank is an innocent bystander in this case (I can't believe I just wrote that.) Delta should be made to pay for the consequences of their "mistake".
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Old Jun 18, 2022, 2:10 pm
  #517  
 
Join Date: Sep 2016
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I've received the cancellation email but still haven't received either an email about the $200 credit per passenger or the credit itself. I booked with Amex IAP -- anyone else having issues getting the credit? How should I reach out to Delta to try to collect a credit?
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Old Jun 18, 2022, 4:54 pm
  #518  
 
Join Date: Oct 2006
Location: yvr
Posts: 108
Originally Posted by Sykes
Oof. Your bank is managing to rip you off in both directions on that one.
ask me if im surprised.
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Old Jun 19, 2022, 6:31 am
  #519  
 
Join Date: Oct 2002
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Originally Posted by morphogencc
I've received the cancellation email but still haven't received either an email about the $200 credit per passenger or the credit itself. I booked with Amex IAP -- anyone else having issues getting the credit? How should I reach out to Delta to try to collect a credit?
I have a ton of emails from both Delta and Amex that arrived in a various out of order (logically) fashion.
I have received the 200 Delta e-credit email and the reversal to my Amex card has also posted in the last day or two.

Point being - my advice is don't worry about it. Let's the systems flush everything out and if it's still this way in 2 weeks - then go follow up with Delta.
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Old Jun 20, 2022, 8:30 pm
  #520  
 
Join Date: Jun 2014
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Did Delta respond to anyone’s DOT complaint yet?
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Old Jun 21, 2022, 8:22 am
  #521  
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Not quite the same, but arguably a better option for a round the world J ticket including Asia, with stopovers, for similar price....

Star Alliance: CDG-North America-Auckland-Asia-CDG 2735€ biz
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Old Jun 21, 2022, 8:34 am
  #522  
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Originally Posted by nk15
Not quite the same, but arguably a better option for a round the world J ticket including Asia, with stopovers, for similar price....

Star Alliance: CDG-North America-Auckland-Asia-CDG 2735€ biz
I saw that yesterday and was trying to see if I could make it work, but I need the fare to stay up a whiiiiiile longer to stretch it out, I can only take so many vacations in a row!
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Old Jun 21, 2022, 7:04 pm
  #523  
 
Join Date: Oct 2006
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Posts: 108
Originally Posted by pmblinn
I'm not disputing that that's what happened. I just think the bank is an innocent bystander in this case (I can't believe I just wrote that.) Delta should be made to pay for the consequences of their "mistake".
i think so also, its not the banks fault, i called the credit card company, they said "did you call the vendor?" that's the first step,

so i called delta, on hold for about 30 mins, explained my situation, agent says i need to speak to ticketing, places me on hold, i waited for at least another 15 mins before hanging up,

i submitted a customer service ticket on their website, with the printout of the debit and credit details so they can see that i am out some money, over $500 Canadian dollars,

we'll see what happens
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Old Jun 21, 2022, 9:45 pm
  #524  
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One of the two has to pay, if one declines you go to the other.
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Old Jun 26, 2022, 3:02 pm
  #525  
 
Join Date: Apr 2006
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Got my refund from my Amex IAP booking, finally!
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