{prem fare gone}: AF/KL/DL/VS: BUD-US from $750 R/T
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#2491
Join Date: Nov 2016
Programs: Nectar Card Holder
Posts: 668
I wonder what would have happened if you quoted them the current entry rule from a relevant government website, or even pasted in a link. Presumably that would definitively show that this ticket isn't possible for you.
#2492
Join Date: Feb 2016
Posts: 189
I had to cancel.
There was absolutely no chance to change flights without paying the fare difference at all.
The "funny" situation was in the chat as well as on the phone:
Delta Staff told me several times (even "after checking with the supervisor") that it is no problem to fly to the

Ehm... NO!

Still: NO!
I told them in a calm way and a friendly way that this information is 100% NOT correct, but they insisted.
At the end the only possibility was the cancellation.
Thanks anyway for the help!
There was absolutely no chance to change flights without paying the fare difference at all.
The "funny" situation was in the chat as well as on the phone:
Delta Staff told me several times (even "after checking with the supervisor") that it is no problem to fly to the

Ehm... NO!

Still: NO!
I told them in a calm way and a friendly way that this information is 100% NOT correct, but they insisted.
At the end the only possibility was the cancellation.
Thanks anyway for the help!
#2493
Join Date: Oct 2007
Location: EDSB
Programs: TK elite & BA Gold
Posts: 254
Just the fact that noone is presently able to board unless you have a very special business visa issued was the reason to ask for a rebooking.
However:
I know this was totally according to the rules of Delta Airlines: So no complaint from my side!
I tried to make it possible however.
#2494
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 2,631
Yet to fly a leg of this trip, ticketed on DL. I called in once, had a nice rep who forwarded it to the rate desk, after 20 minutes of holding, I was told that I had already done my one-time change and any other change would make me pay the change in fare. I said I would think about it and call back. Called back a few days later and got a even nicer rep who processed the change herself and said that she would waive the small difference in fare because I'd been on hold for more than an hour. As always, HUCB.
#2495
Join Date: Feb 2002
Location: RDU
Posts: 674
AF rebooking of DL US domestic legs
I have a AF-stock BUD-LIH ticket with stopovers in the mainland US both ways. The ticket was originally issued by priceline but I was able to rebook directly with AF a while ago due to multiple cancellations under their 30-day cabin-to-cabin rebooking policy. During that rebooking process, the agent initially had some issues finding any availability for the mainland US - LIH - mainland US portions of the trip, but eventually succeeded. Since this was cabin-to-cabin, some legs ended up in J, and even more strangely, the only option for the mainland US - LIH leg was US - CDG - LAX - LIH which is how the ticket was reissued. The LIH - mainland US leg didn't route through Europe.
Anyway, now there are new cancellations, including flights on both legs of the mainland US - LIH - mainland US portion. Calling AF today to get rebooked, the agent was trying to rebook me cabin-to-cabin, went ahead and found availability for the BUD - mainland leg, but then could not see *any* options for mainland US - LIH - mainland US, checking for an entire month, neither on the expected route directly through LAX / SEA nor the "detour" route going through Europe (which, mileage earnings aside, wouldn't be my preferred routing these days). Yet every single day shows available DL flights on ITA and dl.com. Given both the initial trouble of the first agent who eventually succeeded and this new agent who failed, are there any specific steps AF agents need to take to book purely domestic US legs on DL like these, as they appear not be showing up (easily) in their system?
Edit: to follow up on my initial post, I ended up calling again a few days after my previous call and while the agent initially also had trouble seeing any flights from the mainland US to/from LIH, they eventually were able to see the DL flights via LAX or SEA. After putting together the new flights that were about 4 weeks later than the old flights, they initially said they couldn't reprice and would have to send it to the rate desk to calculate the fare difference because the flights changed by more than 4 days, but when I mentioned that it was my understanding that changes within 30 days could be done as rebooking without a fare difference, they checked again, agreed that it was 30 days, and were eventually able to complete the exchange.
Anyway, now there are new cancellations, including flights on both legs of the mainland US - LIH - mainland US portion. Calling AF today to get rebooked, the agent was trying to rebook me cabin-to-cabin, went ahead and found availability for the BUD - mainland leg, but then could not see *any* options for mainland US - LIH - mainland US, checking for an entire month, neither on the expected route directly through LAX / SEA nor the "detour" route going through Europe (which, mileage earnings aside, wouldn't be my preferred routing these days). Yet every single day shows available DL flights on ITA and dl.com. Given both the initial trouble of the first agent who eventually succeeded and this new agent who failed, are there any specific steps AF agents need to take to book purely domestic US legs on DL like these, as they appear not be showing up (easily) in their system?
Edit: to follow up on my initial post, I ended up calling again a few days after my previous call and while the agent initially also had trouble seeing any flights from the mainland US to/from LIH, they eventually were able to see the DL flights via LAX or SEA. After putting together the new flights that were about 4 weeks later than the old flights, they initially said they couldn't reprice and would have to send it to the rate desk to calculate the fare difference because the flights changed by more than 4 days, but when I mentioned that it was my understanding that changes within 30 days could be done as rebooking without a fare difference, they checked again, agreed that it was 30 days, and were eventually able to complete the exchange.
Last edited by hogo74; May 5, 21 at 3:05 pm Reason: Follow-up to original post
#2496
Join Date: Jul 2013
Location: ATL
Programs: AS G, WN CP, HH D, MB P, IHG S, Nat'l EE, Hertz PC
Posts: 475
Yet to fly a leg of this trip, ticketed on DL. I called in once, had a nice rep who forwarded it to the rate desk, after 20 minutes of holding, I was told that I had already done my one-time change and any other change would make me pay the change in fare. I said I would think about it and call back. Called back a few days later and got a even nicer rep who processed the change herself and said that she would waive the small difference in fare because I'd been on hold for more than an hour. As always, HUCB.
#2497
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 2,631
#2499
Join Date: Jul 2017
Programs: Delta Gold, OW Sapphire,Aeroplan Silver, VS Silver, ITA Gold
Posts: 274
#2500
Join Date: Aug 2019
Location: BER
Programs: BAEC, M&M
Posts: 526
Fingers crossed they let me add a stopover as well.
#2501
Join Date: Jul 2016
Location: Los Angeles
Posts: 191
If France opens up to Americans this summer but Hungary doesn't, any chance AF will let us change our departure point to CDG instead of BUD? I'm guessing no but have we had any data points of people being able to change the departure city?
#2502
Used to be guidogh
Join Date: Aug 2012
Programs: FB Ultimate, TAP Gold, Royal Air Maroc Gold, Hilton Diamond.
Posts: 298
you could consider transitting in BUD.. that is allowed.. make sure you fly in via another city then CDG if BUD-CDG is your first leg, and keep the transit under a certain amount of hours. I did it and had no issues..
#2503
Join Date: Aug 2019
Location: BER
Programs: BAEC, M&M
Posts: 526
Can confirm this, and also entering Hungary by land to go to the airport is possible if you can show a ticket departing from BUD.
#2504
Join Date: Apr 2006
Location: AMS
Programs: KLM Elite for life; LH Senator for life
Posts: 210
Had yesterday my second change done with Delta Messaging. I had 3 involuntary changes in my reservation. It took very long (9 hours in total in 2 days) to get a Representative on line but than everything went smootly. Kept the itinerary unchanged.
Only limitation was that Delta did not want to issue new ticket numbers but insist that my original Travel Agency has to do this.
Anybody knows why this is?? Is this not something that happens automatically??
Please note: Travel agency (OTA) has no telephone number en does not reply to emails.
Only limitation was that Delta did not want to issue new ticket numbers but insist that my original Travel Agency has to do this.
Anybody knows why this is?? Is this not something that happens automatically??
Please note: Travel agency (OTA) has no telephone number en does not reply to emails.
Last edited by Terbang; May 5, 21 at 3:48 am
#2505
Join Date: Jul 2013
Location: ATL
Programs: AS G, WN CP, HH D, MB P, IHG S, Nat'l EE, Hertz PC
Posts: 475
non-Hungarian citizens arriving from abroad in passenger traffic may enter Hungary for the purpose of transiting if they subject themselves to medical examination on entry, and the medical examination does not establish the suspicion of COVID-19 infection.