Mar 15, 2020, 10:29 am
Last edit by: Maestro Ramen
FARE RULES:
I pulled down the DL fare rules (these are BUD-SEA but they all appeared nearly identical). I posted them on a share. We can easily grab the AF and KL variants if others need those.
Q: This is a fully flexible fare with free changes. Does that mean I can change the flight dates as I want without paying anything extra?
A: No. The airline simply doesn't charge a change fee. But depending on the fare rules, you will still need to pay the difference to the new price.
Q: But I read that some people could change their flights for free...?
A: The rules for this fare (linked to above) specify that historical pricing shall be used if either at least one flight from the ticket has been taken or the outbound remains the same. In other words, in order to be able to change your flights for free, you must have flown at least one flight from your booking. Otherwise, you can only change the inbound. The outbound has to remain the same or you will be charged the fare difference.
Q: Can I change the rest of the itinerary after flying the first segment without any other charges or additional fare differences?
A: Yes this is possible according to the fare rules where after completing the first segment, you can change the rest of the flights for free (with the condition that the same fare class is available- I-class - in this case. According to the fare rules, after flying the FIRST segment (in the case here BUD-XXX) the historical fare is used. Possible to use the first stopover at AMS or CDG (see post #830).
Q: But some people could change their outbound flights for free!
A: They got lucky. It was probably a bug on the website/in the app. When no flight from the ticket has been flown, the fare rules do not allow changing the outbound without repricing.
Q: Ok, ok, so I can only change the inbound for free. How do I do that?
A: You search for availability for alternative flights on ITA Matrix using "F ..I2FFHU" in the extension codes. You must search for round trip flights as this is a round trip fare. Then you ignore the outbound result (as long as you haven't flown at least one flight from your ticket) and just try to rebook your inbound on the website/app.
Q: I have found availability on ITA Matrix, but the app/website doesn't show me those flights!
A: Keep trying. Sometimes you may have to serach in a different way (split up the searches, e.g. HNL-LAX and LAX-BUD), sometimes you just have to repeat the search several times. But that's no guarantee the desired results will turn up (and without repricing).
Q: It doesn't work. Can I just call the airline to make the changes?
A: Please don't unless you need to. Calling can increase the risk for all of us that they'll change their mind and disallow all further changes, or simply cancel everyone's tickets. However, as this fare has now been running for months and has seen many calls made about it, it is reasonable to expect that calling will not cause issues at this stage. As best practice, avoid attracting attention on the low price paid, and avoid making additional demands or tempting your luck. Remember you get to fly a J ticket for the cost of a Y fare.
Q: How many times can I make changes?
A: In theory, as often as you like, but you can't make more than two changes online/in the app. After that, you'd have to call, which we are trying to avoid.
Q: I've changed my mind. Can I get a refund?
A: Yes, the fare was fully refundable. Just contact the airline or fill out a refund form online.
Q: Due to Coronavirus, I need to extend my travel plan beyond the original expiry date. What can I do?
A: For Delta tickets (starting with 006) you can travel at any point until December 2022. Changes to flights within a 10 month window can be done at any point on the app, following the rules above. If you want to fly later than 10 months from now, you can call Delta and ask them to "park" your ticket. You will receive a ticket number that ties to an eCredit which can be used later to buy tickets. As long as you keep the original itinerary, or if you have flown at least a segment, you will not be charged a fare difference. Bear in mind that the eCredit may only be refundable if your original flight was cancelled (which is very likely in those day and times). Note that only Delta in the US are able to do this so do not call the EU numbers (use Skype to save money on international calls). According to user feedback: iMessage agents seem to also be able to do this, but twitter agents not.
I pulled down the DL fare rules (these are BUD-SEA but they all appeared nearly identical). I posted them on a share. We can easily grab the AF and KL variants if others need those.
Q: This is a fully flexible fare with free changes. Does that mean I can change the flight dates as I want without paying anything extra?
A: No. The airline simply doesn't charge a change fee. But depending on the fare rules, you will still need to pay the difference to the new price.
Q: But I read that some people could change their flights for free...?
A: The rules for this fare (linked to above) specify that historical pricing shall be used if either at least one flight from the ticket has been taken or the outbound remains the same. In other words, in order to be able to change your flights for free, you must have flown at least one flight from your booking. Otherwise, you can only change the inbound. The outbound has to remain the same or you will be charged the fare difference.
Q: Can I change the rest of the itinerary after flying the first segment without any other charges or additional fare differences?
A: Yes this is possible according to the fare rules where after completing the first segment, you can change the rest of the flights for free (with the condition that the same fare class is available- I-class - in this case. According to the fare rules, after flying the FIRST segment (in the case here BUD-XXX) the historical fare is used. Possible to use the first stopover at AMS or CDG (see post #830).
Q: But some people could change their outbound flights for free!
A: They got lucky. It was probably a bug on the website/in the app. When no flight from the ticket has been flown, the fare rules do not allow changing the outbound without repricing.
Q: Ok, ok, so I can only change the inbound for free. How do I do that?
A: You search for availability for alternative flights on ITA Matrix using "F ..I2FFHU" in the extension codes. You must search for round trip flights as this is a round trip fare. Then you ignore the outbound result (as long as you haven't flown at least one flight from your ticket) and just try to rebook your inbound on the website/app.
Q: I have found availability on ITA Matrix, but the app/website doesn't show me those flights!
A: Keep trying. Sometimes you may have to serach in a different way (split up the searches, e.g. HNL-LAX and LAX-BUD), sometimes you just have to repeat the search several times. But that's no guarantee the desired results will turn up (and without repricing).
Q: It doesn't work. Can I just call the airline to make the changes?
A: Please don't unless you need to. Calling can increase the risk for all of us that they'll change their mind and disallow all further changes, or simply cancel everyone's tickets. However, as this fare has now been running for months and has seen many calls made about it, it is reasonable to expect that calling will not cause issues at this stage. As best practice, avoid attracting attention on the low price paid, and avoid making additional demands or tempting your luck. Remember you get to fly a J ticket for the cost of a Y fare.
Q: How many times can I make changes?
A: In theory, as often as you like, but you can't make more than two changes online/in the app. After that, you'd have to call, which we are trying to avoid.
Q: I've changed my mind. Can I get a refund?
A: Yes, the fare was fully refundable. Just contact the airline or fill out a refund form online.
Q: Due to Coronavirus, I need to extend my travel plan beyond the original expiry date. What can I do?
A: For Delta tickets (starting with 006) you can travel at any point until December 2022. Changes to flights within a 10 month window can be done at any point on the app, following the rules above. If you want to fly later than 10 months from now, you can call Delta and ask them to "park" your ticket. You will receive a ticket number that ties to an eCredit which can be used later to buy tickets. As long as you keep the original itinerary, or if you have flown at least a segment, you will not be charged a fare difference. Bear in mind that the eCredit may only be refundable if your original flight was cancelled (which is very likely in those day and times). Note that only Delta in the US are able to do this so do not call the EU numbers (use Skype to save money on international calls). According to user feedback: iMessage agents seem to also be able to do this, but twitter agents not.
{prem fare gone}: AF/KL/DL/VS: BUD-US from $750 R/T
Oct 1, 2020, 9:55 am
#1982
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Oct 1, 2020, 10:39 am
#1984
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Oct 1, 2020, 10:45 am
#1985
Join Date: Nov 2017
Programs: Skymiles, AAdvantage
Posts: 50
+18006180104. I’m in the US I have called this number before I have been told that it I needed to pay the difference after November 30th. But not today she did it right there and sent new tickets.
Oct 1, 2020, 10:52 am
#1986
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Oct 5, 2020, 10:02 pm
#1988
Join Date: Dec 2009
Posts: 337
does anyone have personal experience or recent confirmed datapoints that would give any indication of weather its possible to do either of the following on a KLM issued ticket (074)
Relevant data: BUD-AMS-SFO-AMS-BUD, all on KLM flight#'s and KLM metal. Current Departure, mid Dec 2020, so far, none of the scheduled flights (I realize its still several months out)
As I understand it, based on post that was up-thread a couple weeks ago, it seems like we should be able to rebook these by contact KLM directly. And that as long as we can find "I" space (J space is showing on the BUD-AMS legs), we should be able to push these out to Summer, next year, correct? (ie 331 days from the date we rebook)
1. Possibilities of changing Departure from BUD to either VIE, PRG or MUN, w/o a reprice of the ticket
2. Possibilities of not traveling, but to also not re-ticket to a new date, but instead "freeze" the ticket and have it ticketed when the date we wish to travel, which would be farther out than our original departure + 331 days.
been trying to keep up on this thread since it first started, don't recall seeing if there has been confirmation or thoughts about these two options (or if one or both of them are possible)
OR is it only possible to reticket 331 days (assuming seats are available) 331 days beyond our original departure and there can be zero departure/arrival airport changes.
thanks
Relevant data: BUD-AMS-SFO-AMS-BUD, all on KLM flight#'s and KLM metal. Current Departure, mid Dec 2020, so far, none of the scheduled flights (I realize its still several months out)
As I understand it, based on post that was up-thread a couple weeks ago, it seems like we should be able to rebook these by contact KLM directly. And that as long as we can find "I" space (J space is showing on the BUD-AMS legs), we should be able to push these out to Summer, next year, correct? (ie 331 days from the date we rebook)
1. Possibilities of changing Departure from BUD to either VIE, PRG or MUN, w/o a reprice of the ticket
2. Possibilities of not traveling, but to also not re-ticket to a new date, but instead "freeze" the ticket and have it ticketed when the date we wish to travel, which would be farther out than our original departure + 331 days.
been trying to keep up on this thread since it first started, don't recall seeing if there has been confirmation or thoughts about these two options (or if one or both of them are possible)
OR is it only possible to reticket 331 days (assuming seats are available) 331 days beyond our original departure and there can be zero departure/arrival airport changes.
thanks
Oct 6, 2020, 2:01 am
#1989
Join Date: Nov 2006
Location: TLV
Posts: 522
According to Budapest airport's website, transit is possible if not leaving the transit area in terminal 2:
However I'm not finding flights arriving into BUD at night, so this would entail a long overnight wait in the transit area, considering that the AF/KL flights depart at 6 / 6:30 AM.
Has anyone done that?
https://www.bud.hu/en/covid_19/infor...eaving_hungary
Foreign citizens who are not permitted to enter Hungary must wait in the designated transit area until departure. Budapest Airport provides blankets, unlimited Wi-Fi access and, upon request, face masks for such passengers waiting in the transit area.
Foreign citizens who are not permitted to enter Hungary must wait in the designated transit area until departure. Budapest Airport provides blankets, unlimited Wi-Fi access and, upon request, face masks for such passengers waiting in the transit area.
Has anyone done that?
Oct 6, 2020, 9:11 am
#1991
Join Date: Apr 2019
Location: Belgium
Posts: 270
Crediting to VS, being in C is a world of difference!
Oct 6, 2020, 9:24 am
#1992
Join Date: Sep 2006
Location: PRG, DRS, VIE
Programs: Marriott Titanium, BA Gold, A3 Gold
Posts: 939
Oct 6, 2020, 11:04 am
#1994
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Oct 6, 2020, 1:34 pm
#1995
Join Date: Dec 2009
Posts: 337
I guess KLM must be going thru some of their December timeframe flights and schedule and CNX some of the flights.
KLM had this PDF downloadable from their site when you pull up the reservation.
Well that does change the path on the flow diagram that was shared couple weeks back. Guess we can now consider ourselves in the INVOLUNTARY (FLIGHTS CANCELLED BY THE AIRLINE) section of this assuming its still current (https://www.worldtrans.vn/webadmin/u...ch/AF%2015.pdf)