(prem fare gone): BUD & CPH - SIN with LOT for €550 rt
Apr 27, 2020, 12:01 pm
#46
Join Date: Aug 2009
Location: Poznan, Poland
Programs: LH FTL, QR Gold, EK Silver, Etihad Silver
Posts: 53
Just to remind you, that if you reschedule LOT ticket, instead of cancelling it, you get a voucher for 30% discount for your next purchase. I don't know if it's sent automatically - I "reminded" the agent who I spoke to about that voucher and he said he would
forward my email to another department, who sends out the codes. I received the code today. And found a pretty good deal to use it - OSL-SIN in business normally costs approx 1500EUR. With the code it goes doen to around 1000EUR :-D
The code is valid until April 2021, so make sure to ask the agent about it while you rebook.
forward my email to another department, who sends out the codes. I received the code today. And found a pretty good deal to use it - OSL-SIN in business normally costs approx 1500EUR. With the code it goes doen to around 1000EUR :-D
The code is valid until April 2021, so make sure to ask the agent about it while you rebook.
Apr 30, 2020, 9:49 am
#47
Join Date: Jun 2007
Programs: SQ AA TK
Posts: 1,438
Just wanted to share.
Sent in the web form for ticket change on 25 Apr.
Automatically rebooked on 28 Apr, into D class.
Got the code automatically 30 Apr.
P.S: If you call in with an OTA booking, they will say talk to OTA. If you use the ticket change form, they'll just process it. After they process it, it is considered taken over by airline, and you can deal direct with LOT.
Sent in the web form for ticket change on 25 Apr.
Automatically rebooked on 28 Apr, into D class.
Got the code automatically 30 Apr.
P.S: If you call in with an OTA booking, they will say talk to OTA. If you use the ticket change form, they'll just process it. After they process it, it is considered taken over by airline, and you can deal direct with LOT.
May 22, 2020, 1:13 pm
#48
Join Date: Jul 2017
Programs: SE+, OWS
Posts: 373
anyone will be changing the dates for the second time? I changed from march to july, but it looks like i will have to change it again.. im sure i will have to pay some fees, but what should i expect if i find the F(same class) fare dates availabile? o.o
May 22, 2020, 3:36 pm
#49
Join Date: Jan 2019
Location: VIE/PRG
Programs: FB Platinum, Marriott Platinum Elite
Posts: 1,592
for voluntary change, most likely fare difference.
Jun 7, 2020, 5:01 pm
#51
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,846
Cancellation by the airline (INVOL) is not covered in the fare rules. If a flight is cancelled you have the right to cancel and receive a full refund (save for any fees to the OTA/TA for making the refund). Due to Covid-19 it may take some time to get the refund though.
Jun 23, 2020, 8:15 am
#52
Original Poster
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
This might be helpful to anyone who booked through an OTA:
- End of April, LOT notified me of my cancelled flight and gave me options (refund, voucher, date change, route change) + 12 months to make a choice
- Last week, Expedia decided to cancel my whole booking & to request a refund from the airline (!)
- Today I called LOT. They confirmed Expedia cancelled the booking and that it could NOT be reinstated. After I explained I did not make any choice, the supervisor gave an OK to reinstate the booking and change the date (without payments).
Apparently, OTA's do automatically cancel bookings - even when a passenger did not agree to that. I found LOT to be helpful in this!
- End of April, LOT notified me of my cancelled flight and gave me options (refund, voucher, date change, route change) + 12 months to make a choice
- Last week, Expedia decided to cancel my whole booking & to request a refund from the airline (!)
- Today I called LOT. They confirmed Expedia cancelled the booking and that it could NOT be reinstated. After I explained I did not make any choice, the supervisor gave an OK to reinstate the booking and change the date (without payments).
Apparently, OTA's do automatically cancel bookings - even when a passenger did not agree to that. I found LOT to be helpful in this!
Jun 23, 2020, 8:32 am
#53
Join Date: Jul 2017
Programs: SE+, OWS
Posts: 373
This might be helpful to anyone who booked through an OTA:
- End of April, LOT notified me of my cancelled flight and gave me options (refund, voucher, date change, route change) + 12 months to make a choice
- Last week, Expedia decided to cancel my whole booking & to request a refund from the airline (!)
- Today I called LOT. They confirmed Expedia cancelled the booking and that it could NOT be reinstated. After I explained I did not make any choice, the supervisor gave an OK to reinstate the booking and change the date (without payments).
Apparently, OTA's do automatically cancel bookings - even when a passenger did not agree to that. I found LOT to be helpful in this!
- End of April, LOT notified me of my cancelled flight and gave me options (refund, voucher, date change, route change) + 12 months to make a choice
- Last week, Expedia decided to cancel my whole booking & to request a refund from the airline (!)
- Today I called LOT. They confirmed Expedia cancelled the booking and that it could NOT be reinstated. After I explained I did not make any choice, the supervisor gave an OK to reinstate the booking and change the date (without payments).
Apparently, OTA's do automatically cancel bookings - even when a passenger did not agree to that. I found LOT to be helpful in this!
Aug 5, 2020, 3:01 pm
#55
Join Date: Jul 2017
Programs: SE+, OWS
Posts: 373
i believe all of us got cancelled itineraries... anyone tried rerouting the destination for free of charge due to cancellation? just asking.. the email states:
You have one year from the date of purchase of the original ticket to contact us to change your departure date free of charge. You can choose a new travel date for up to one year from the original flight date. If you choose this option, you will receive from us an additional code entitling you to a 30% discount on your next LOT trip.
Sep 25, 2020, 2:11 am
#58
Join Date: Feb 2007
Location: allaroundasia
Programs: LH SEN, SPG Plat.M&S E+
Posts: 222
Dec 2, 2020, 3:03 am
#60
Suspended
Join Date: Jan 2020
Location: DE
Posts: 265
I had LOT rebook this fare for me in the spring. However, it certainly looks as if I won't be able to fly at the new date this December due to the entry restrictions.
Any recent experiences on rebooking this for a second time? What I have on my side is that LOT recently informed me of a 1.5h schedule change.
Any recent experiences on rebooking this for a second time? What I have on my side is that LOT recently informed me of a 1.5h schedule change.