[PREM FARE GONE] EK First PEN-DXB (via SIN) for 600USD (with caveat)
#331
I'm done with Expedia. Several email exchanges in which they told me that Emirates had cancelled:
To put it another way, Expedia told me that Emirates said my fully refundable ticket was cancelled unilaterally but for Expedia to initiate a refund I needed to agree to Emirates's unilateral decision so that that Expedia could request a waiver from Emirates to process a refund on my fully refundable ticket that would take up to 30 days. What a joke. I started a chargeback with my credit card company a week ago.
...They [Emirates] advised us that the only option is to refund your flight reservation with them. In this case, we are asking for your final confirmation for us to request a waiver to Emirates for us to proceed with the process.
#332
Join Date: Aug 2008
Location: Netherlands
Programs: TK Elite, QR Gold
Posts: 1,272
Has anyone received refund from Expedia. I am still awaiting refund from expedia.nl.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
#333
Join Date: May 2013
Location: GVA, BSL, ZRH
Programs: A3*, HH, club carlson: all gold and bonvoy plat
Posts: 466
Has anyone received refund from Expedia. I am still awaiting refund from expedia.nl.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
Maybe give it a try by calling them at inappropriate hours ;-)
#334
Join Date: Jul 2011
Programs: QF Plat, VA Plat, BA Gold
Posts: 524
Has anyone received refund from Expedia. I am still awaiting refund from expedia.nl.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
#335
Join Date: Aug 2008
Location: Netherlands
Programs: TK Elite, QR Gold
Posts: 1,272
Apparently, I'm part of the lucky ones (or you the other way around ). I gave them a call (expedia USA) on Feb 14th in the really early morning and have been told (per tel and par email) the refund process would take 4-6 weeks. The refund was back on my card on the same day (Feb 14th).
Maybe give it a try by calling them at inappropriate hours ;-)
Maybe give it a try by calling them at inappropriate hours ;-)
#336
Join Date: Jul 2019
Location: UK
Programs: DIAMOND in Life, but BA Gold, QR Gold.
Posts: 37
2 days ago I received an email With - Donotrespond at cs. Flexrez dot com - from Priceline Saying I cancelled non refundable ticket and I am not entitled to a refund.. Even I spoke with them on 25 Feb, And they promised a full refund, etc.. Last week I send a request to my UK CC for s75 Act for Refund.. I agree - there is no way you can get through to Priceline if you add your Itinerary Number Or they track your mobile no as they deal only with flights in next 72 hours.
#337
Join Date: Aug 2019
Location: Paris
Programs: Flying Blue Gold
Posts: 574
Has anyone received refund from Expedia. I am still awaiting refund from expedia.nl.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
#338
Join Date: Feb 2014
Location: Munich
Programs: TK Elite, Hilton Diamond
Posts: 244
Has anyone received refund from Expedia. I am still awaiting refund from expedia.nl.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
I cannot even call them, as my flights were in August and they are only pickup phone from people flying in the next 3 days. While no one responds to my emails. What a pathetic service.
#339
Join Date: Jul 2014
Location: WAW ✈ LHR ✈ GLA
Programs: BA GfL/GGL/CCR, HH Diamond, IHG Diamond Ambassador
Posts: 2,492
File for chargeback. Had the same with Opodo - no way to contact them, so disputed transaction through Amex, a few days later got my money back.
#340
Join Date: May 2013
Location: GVA, BSL, ZRH
Programs: A3*, HH, club carlson: all gold and bonvoy plat
Posts: 466
I've read somewhere that one did (or added?) a dummy cancellable rental car booking for the next few days to be able to get an agent on the phone.
#341
Join Date: Oct 2007
Location: SIN
Programs: BA Executive Club, SQ Krisflyer
Posts: 355
I booked a separate SIN-PEN-SIN in Y (normal fare) for another trip. They cancelled the route and my flights, and now they're charging me $50 for a "refund fee". Really poor show of an airline.
#343
Join Date: Aug 2008
Location: Netherlands
Programs: TK Elite, QR Gold
Posts: 1,272
Apparently, I'm part of the lucky ones (or you the other way around ). I gave them a call (expedia USA) on Feb 14th in the really early morning and have been told (per tel and par email) the refund process would take 4-6 weeks. The refund was back on my card on the same day (Feb 14th).
Maybe give it a try by calling them at inappropriate hours ;-)
Maybe give it a try by calling them at inappropriate hours ;-)
#344
Join Date: May 2013
Location: GVA, BSL, ZRH
Programs: A3*, HH, club carlson: all gold and bonvoy plat
Posts: 466
#345
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 564
Booked on the Dutch Expedia, called in after I learned the booking was cancelled and it took about a week to get the money into my creditcard. So it IS possible sometimes. Good luck!