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[prem fare gone]: TG: BKK-ARN, business class, rt $1068

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Old Dec 18, 2019, 12:15 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
================
The cancel email that people are getting gradually (from 12/26th onwards.)
--Confidentiality--
Dear THAI Airways Value Passenger
Reference is made to your issued Bangkok - Stockholm v.v.ticket on 18-19 December 2019.
We have to inform you that there is an extraordinary circumstance of erroneous distribution of Business class fare during mentioned period because of a manifestly incorrect fare.
We have to apologize for this incident.
However according to our ticketing policy we cannot accept these issued tickets.
Your tickets at the price that you paid are not valid for traveling.
In these circumstances we would like to advise as follows:
1. If you purchased tickets through Thai Airways official website please contact TG contact center immediately to obtain full price refund according to your original form of payment and allow up to one billing cycle for refunded amounts to appear on your card statement.
2. If you purchased tickets through an online travel agency ( or other agent )please contact the travel agent immediately to obtain full price refund according to your original form of payment.
3. Please note that the above arrangements should be made no later than January 2 2020 17:00 BKK time otherwise your bookings and tickets will be cancelled and refund will be automatically processed.

Again we do apologizing for any inconvenience caused. If you have any query or would like to book your travel at the correct price please do not hesitate to contact us at TG contact center +6623561111 or Email : [email protected]
*** Please do not reply to this email. This mailbox in not monitored and you will not receive a response.
*** Please do not reply to this email.This mailbox in not monitored and you will not receive a response

================
Fare rules & restrictions
THAI (TG) C1YRTG BKK to STO
General notes
BUSINESS RESTRICTED FARES C FOR ROUND TRIP FARES


Category 4: Flight restrictions
THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING ANY TG FLIGHT OPERATED BY TG.


Category 5: Advanced reservation/ticketing restrictions
RESERVATIONS ARE REQUIRED FOR ALL SECTORS. WAITLIST NOT PERMITTED. NOTE - RESERVATIONS WITHOUT TICKET NUMBERS CAN BE CANCELLED BY THE CARRIER. -----------------------------------------------
DUE TO AUTOMATED TICKETING DEADLINE CONTROL DIFFERENCE COULD EXIST BETWEEN THE FARE RULE LAST TICKETING DATE AND THE SYSTEM GENERATED TICKETING DEADLINE MESSAGE. THE MORE RESTRICTIVE TICKETING DEADLINE APPLIES.


Category 7: Maximum stay requirements
TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.


Category 8: Stopover restrictions
NO STOPOVERS PERMITTED.


Category 9: Transfer restrictions
NO TRANSFERS PERMITTED FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED SURFACE SECTORS PERMITTED ON THE FARE COMPONENT. NOTE - ADDITIONAL TRANSFER AT OTHER POINTS RESULTING FROM ADD-ON CONSTRUCTION WITH OTHER AIRLINES IS PERMITTED SUBJECT TO THE INTERLINE AGREEMENT


Category 10: Combinability
APPLICABLE ADD-ON CONSTRUCTION IS ADDRESSED IN MISCELLANEOUS PROVISIONS - CATEGORY 23.
END-ON-END END-ON-END COMBINATIONS PERMITTED. VALIDATE ALL FARE COMPONENTS.
SIDE TRIPS NOT PERMITTED. PROVIDED - COMBINATIONS ARE IN ANY RULE IN ANY TARIFF.
OPEN JAWS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM SINGLE OR DOUBLE OPEN JAWS.
A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS PERMITTED. OPEN JAWS NOTE - COMBINATIONS WITH ADD-ON BUCKET IS PERMITTED WHEN FARES ARE COMBINED ON HALF RETURN BASIS WITH DIFFERENT RBD THE FARES CONDITIONS OF MOST RESTRICTIVE RULE WILL APPLY. PROVIDED - THE OPEN SEGMENT MUST BE -WITHIN ANY ONE COUNTRY. COMBINATIONS ARE WITH ANY FARE FOR ANY CARRIER IN ANY RULE AND TARIFF. ROUND TRIPS/CIRCLE TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS -TO FORM ROUND TRIPS/CIRCLE TRIPS. PROVIDED - COMBINATIONS ARE WITH ANY FARE FOR ANY CARRIER IN ANY RULE IN ANY TARIFF.


Category 14: Travel restrictions
VALID FOR TRAVEL COMMENCING ON/AFTER 26DEC 18.


Category 15: Sales restrictions
TICKETS MUST BE ISSUED ON/AFTER 26DEC 18.


Category 15: Sales restrictions
TICKETS MAY NOT BE SOLD IN ANGOLA/NIGERIA/SOUTH SUDAN/ VENEZUELA/SUDAN/ZIMBABWE. TICKETS MAY ONLY BE SOLD IN AREA 1/AREA 2/AREA 3.


Category 16: Penalties
NOTE - ALL CHARGES ARE NOT COMMISSIONABLE.
CHANGES- ANYTIME- RBDS C PERMITTED FREE OF CHARGE.
NO SHOW REISSUE/CHANGE - PERMITTED WITH CHARGE USD100
--------------------------------------------------
CANCELLATION-
BEFORE DEPARTURE- RBDS C PERMITTED WITH CHARGE USD100.
AFTER DEPARTURE- RBDS C PERMITTED FREE OF CHARGE.
NO SHOW REFUND - PERMITTED WITH CHARGE USD100
--------------------------------------------------
ALL CHARGES ARE NOT COMMISSIONABLE
- GENERAL INFORMATION FOR CANCELLATION/ REFUND
1.CHARGE WAIVED IN CASE OF DEATH OF PASSENGER OR DEATH OF IMMEDIATE FAMILY. CERTIFICATE MUST BE NOTIFIED .
2.THE LOCAL ADMINISTRATION/ SERVICE/ HANDLING FEE MAY APPLY IN ADDITION .
3.TG MAY REFUSE REFUND IF APPLICATION IS MADE LATER THAN 90 DAYS AFTER EXPIRY OF E-TICKET/ EMD FOR REFUNDABLE E-TICKET/ EMD MUST BE SHOWN IN THE RESTRICTION BOX.
4.REFUND FOR PARTIALLY USED TICKET IS BASED ON CALCULATION OF ACTUAL FLOWN SEGMENT USING FARE OF ORIGINAL TICKET DATE - FOR THE SAME TYPE OF FARE IF APPLICABLE - IF NOT - THE HIGHER FARE TYPE AVAILABLE/ LESS CANCEL PENALTY/ REFUND RESIDUAL VALVE IF ANY TO ORIGINAL FORM OF PAYMENT.
5.REFUND RULES APPLY PER PRICING UNIT. A - WHEN COMBINING NON REFUNDABLE FARES WITH REFUNDABLE FARES THE MOST RESTRICTIVE RULE APPLIES TO THE ENTIRE PRICING UNIT.
6.IF NON-REFUNDABLE FARE IS REISSUED TO A REFUNDABLE FARE THE ORIGINAL NON REFUNDABLE TICKET REMAINS AS NON REFUNDABLE.
7.WHEN TWO OR MORE PRICING UNITS ARE COMBINED THE SUM OF CANCELLATION FEES WILL BE APPLIED.
8.IF A FARE IS NON-REFUNDABLE YQ/YR MAY BE REFUNDED.
--------------------------------------------------
- GENERAL INFORMATION FOR REROUTING/ REBOOKING TO TICKETED FLIGHTS FOR THIS FARE ARE AS BELOW -
1.CHANGE EQUALS TO REISSUE REROUTING REBOOKING
2.CORRECT NAME NOT PERMITTED
3.ONE FEE APPLIED
4.CHANGE OF AIRPORT WITHIN ONE CITY DOES NOT CONSTITUTE AS REROUTING
5.CHANGE MUST BE MADE WITHIN VALIDITY OF TICKET
6.THE CHANGE FEE - IF APPLICABLE - APPLIES PER TRANSACTION PER PERSON
7.INFANT WITHOUT SEAT - NO CHANGE FEE/ REFUND FEE
8.CHILD/ INFANT WITH SEAT - DISCOUNT DOES NOT APPLY RO THE CHANGE FEE/ REFUND FEE
9.WHEN THE NEW ITINERARY RESULTS IN A HIGHER FARE - COLLECT FARE DIFFERENCE -AND- COLLECT CHANGE FEE - IF APPLICABLE
10.WHEN THE NEW ITINERARY RESULTS IN A LOWER FARE - NOT PERMITTED
11.IF CHANGE TO THE 1ST FLIGHT COUPON TOTALLY UNUSED PASSENGER TICKET WHEN REISSUING TICKETS AND PASSENGER NOT QUALIFY FOR PERVIOUS/ORIGINAL TICKET FARES -REPRICE THE ENTIRE NEW ITINERARY USING TG CURRENT FARES/ RULES IN EFFECT ON DATE OF NEW TICKET ISSUANCE NEW TICKET MAY BE EQUAL/ HIGHER THAN ORIGINAL TICKET AND COUNTING ADVANCE PURCHASE DATE - IF REQUIRED - FROM TKT REISSUE DATE NOTE - MCO/MPD/EMD SHALL BE ISSUE FOR THE DIFFERENCE IN FARES AND TFCS
12.IF NO CHANGE TO THE 1ST FLIGHT COUPON TOTALLY UNUSED PASSENGER TICKET AND PARTIALLY USED PASSENGER TICKET -REPRICE THE FARE FROM THE POINT OF ORIGIN IN EFFECT ON THE DATE OF ORIGINAL TICKET ISSUE MAY BE EQUAL/ HIGHER OR VALUE THAN PREVIOUS TICKET
13.WHEN THIS FARE IS COMBINED WITH ANOTHER FARE - MIXED RBD A.CHANGE OUTBOUND OR INBOUND RULE FOR CHANGE AND FEE APPLY BE FARE COMPONENT PER BOUND/RBD B.CHANGE BOTH OUTBOUND AND INBOUND THE HIGHEST FEE OF ALL CHANGED FARE COMPONENT WILL APPLY C.IF THE TICKETED FARE ON ANY CHANGED FLIGHT COUPON DOES NOT ALLOW REFUND THEN THE FARE DIFFERENCE IS NOT REFUNDED NOTE 1 - MCO/MPD/EMD SHALL BE ISSUED FOR THE DIFFERENCE IN FARES AND TFCS. THE UNUSED TAXES MAY BE REFUNDED. NOTE 2 - THE LOCAL ADMINISTRATION/ SERVICE HANDLING FEE MAY APPLY IN ADDITION TO ABOVE NOTES
--------------------------------------------------
NO SHOW APPLICATION
1.WHEN CHANGE/ REISSUE/ REFUND IS REQUESTED AFTER DEPARTURE OF THE ORIGINALLY SCHEDULED FLIGHT SHOWN IN THE E-TICKET THE AUTOMATED TICKET EXCHANGE TOOLS WILL CONSIDER PASSENGER AS NO-SHOW ON THE ORIGINAL FLIGHT AND WILL AUTOMATICALLY CHARGE THE NO-SHOW FEE PLUS CHANGE/ REFUND FEE IF APPLICABLE.
2.IF THE ORIGINAL RESERVATION IS CANCELLED PRIOR TO THE DEPARTURE OF THE ORIGINAL FLIGHT IN ORDER TO AVOID NO-SHOW BUT THE NEW RESERVATION/ RE- ISSUE/REFUND IS MADE AFTER DEPARTURE OF THE ORIGINAL FLIGHT IT IS PERMITTED TO PERFORM MANUAL TRANSACTION WITHOUT THE AUTOMATED TICKET EXCHANGE TOOL IN ORDER TO AVOID THE COLLECTION OF THE NO- SHOW FEE BY SUBMITTING THE PROOF OF EVIDENCE UNDE UNDER REQUIRE CIRCUMSTANCES.
3.REISSUE OR REFUND MUST BE COMPLETED BEFORE THE ORIGINAL FLIGHT DEPARTURE OTHERWISE IT WILL BE CONSIDERED NO SHOW.
4.IN CASE ANY APPLICABLE NO-SHOW FEE IS MISSING TG WILL SEND ADM.


Category 17: HIP exceptions
THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR STOPOVERS. AND - THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR CONNECTIONS. NOTE - ROYAL ORCHID PLUS MILES - MILEAGE ACCRUAL IS SUBJECT TO CONDITIONS. ROP UPGRADE - PERMITTED IS SUBJECT TO CONDITIONS.


Category 18: Endorsements
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED - NON ENDORSE/CANCELLATION/ - AND - CHANGE FEE APPLIED/RFND- AND - NOT LATER THAN 90 DAYS - AND - AFTER TKT EXPIRY - IN THE ENDORSEMENT BOX.


Category 19: Discounts
ACCOMPANIED CHILD 2-11 - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH OR - INFANT UNDER 2 WITHOUT A SEAT - CHARGE 20 PERCENT OF THE FARE. TICKET DESIGNATOR - IN OR - INFANT UNDER 2 WITH A SEAT - CHARGE 75 PERCENT OF THE FARE. TICKET DESIGNATOR - CH OR - UNACCOMPANIED CHILD 5-11 - CHARGE 100 PERCENT OF THE FARE. NOTE - -HANDLING FEE APPLIED. THE AGE LIMIT REFERRED TO IN THIS RULES SHALL BE THOSE IN EFFECT ON THE DATE OF COMMENCEMENT OF TRAVEL. EXCEPTION - INFANTS WHO REACH THEIR 2ND BIRTHDAY DURING THEIR TRAVEL - DUE TO SAFETY REGULATIONS - WILL BE REQUIRED TO OCCUPY A SEAT ON ALL PORTION OF JOURNEY. THE CHILD FARE MUST BE APPLY FOR THE WHOLE JOURNEY.


Category 23: Miscellaneous Fare Tags
NOTE - MILEAGE ACCRUAL FOR ROP MAY VARY SUBJECT TO TG TERMS AND CONDITIONS. FULL AND SEQUENCE USE OF FLIGHT COUPON. TICKET IS NOT VALID IF THE FIRST COUPON HAS NOT BEEN USED AND WILL NOT BE HONORED IF ALL COUPON ARE NOT USED IN THE SEQUENCE PROVIDED IN THE E-TICKET. FARE AND CONDITIONS ARE SUBJECT TO CHANGE WITH OR WITHOUT PRIOR NOTICE. IN CASE IF WRONG RBD IS USED FARE FOR THE HIGHER RBD WILL BE USED. ANY DEVIATION FROM THE RULES HIGHER RBD FARE WILL APPLY.


Category 31: Voluntary changes
ORIGINATING THAILAND - IN THE EVENT OF CHANGES TO TICKETED FLIGHTS BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY
NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
3. TG SAME FARE CLASS GOVERNED BY SAME RULE IS USED
4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
6. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT
OR
- REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO 1ST FLIGHT COUPON
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
3. TG FARES GOVERNED BY SAME RULE ARE USED
4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF
5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT
OR -
REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
2. TG FARES GOVERNED BY SAME RULE ARE USED
3. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
4. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.
OR -
AFTER DEPARTURE OF JOURNEY -
APPLIES WITHIN TKT VALIDITY NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC
3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
4. TG FARES GOVERNED BY SAME RULE ARE USED
5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT
6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT

OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. TG FARES GOVERNED BY SAME RULE ARE USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. TO THAILAND - BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 4. TG SAME FARE CLASS GOVERNED BY SAME RULE IS USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 4. TG FARES GOVERNED BY SAME RULE ARE USED 5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 3. TG FARES GOVERNED BY SAME RULE ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT- HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - BEFORE DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES CHARGE USD 100.00 FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 4. TG SAME FARE CLASS GOVERNED BY SAME RULE IS USED 5. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 6. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 7. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 4. TG FARES GOVERNED BY SAME RULE ARE USED 5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED FARE IS IN PRIVATE TARIFF 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT OR - REPRICE USING FARES IN EFFECT TODAY PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 2. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 3. TG FARES GOVERNED BY SAME RULE ARE USED 4. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 5. ADV RES IS MEASURED FROM REISSUE DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES NO CHARGE FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS BEFORE ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS. OR - AFTER DEPARTURE OF JOURNEY - APPLIES WITHIN TKT VALIDITY CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN BY THOSE OF TG INTERNATIONAL FARES CHARGE USD 100.00 FOR REISSUE OR HIGHEST FEE OF ALL CHANGED FARE COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O SEAT AND REPRICE USING CURRENTLY TKTD FARE PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO STOPOVERS AND CONNECTIONS/FARE BREAKS 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM NEW TKT ISSUE DATE IF TRAVEL ON OUTBOUND FARE COMPONENT OF PRICING UNIT CHANGED/OTHERWISE FROM PREVIOUS ISSUE DATE TO DEPARTURE OF PRICING UNIT OR - REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET- 1. NO CHANGE TO 1ST FLIGHT COUPON 2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL MUST BE DOMESTIC 3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT 4. CHANGE IS AFTER ORIGINAL SCHEDULED FLIGHT 5. TG FARES GOVERNED BY SAME RULE ARE USED 6. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS TKT 7. ALL RULE AND BOOKING CODE PROVISIONS ARE MET 8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO DEPARTURE OF PRICING UNIT NOTE - CONSIDER THESE CITY PAIRS AS THE SAME POINT - HND-NRT WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN ADD-COLLECT ENDORSEMENT BOX- HIGHER NON-REF AMT AND NEW ENDORSEMENTS.


Category 33: Voluntary cancellations
REFER TO PENALTIES CATEGORY 16


Category 50: Application
TG GLOBAL FARE APPLICATION CLASS OF SERVICE THESE FARES APPLY FOR FIRST/BUSINESS/PREMIUM ECONOMY/ ECONOMY CLASS SERVICE. TYPES OF TRANSPORTATION THIS RULE GOVERNS ONE-WAY AND ROUND-TRIP FARES. FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ONE-WAY/ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW/SINGLE OPEN- JAW/DOUBLE OPEN-JAW JOURNEYS. CAPACITY LIMITATIONS THE CARRIER SHALL LIMIT THE NUMBER OF PASSENGERS CARRIED ON ANY ONE FLIGHT AT FARES GOVERNED BY THIS RULE AND SUCH FARES WILL NOT NECESSARILY BE AVAILABLE ON ALL FLIGHTS. THE NUMBER OF SEATS WHICH THE CARRIER SHALL MAKE AVAILABLE ON A GIVEN FLIGHT WILL BE DETERMINED BY THE CARRIERS BEST JUDGMENT
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[prem fare gone]: TG: BKK-ARN, business class, rt $1068

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Old Jan 2, 2020, 10:03 am
  #76  
 
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,198
Had received email from Thai. Just received email from Expedia confirming ticket has been canceled by TG.
zebranz is offline  
Old Jan 2, 2020, 8:17 pm
  #77  
 
Join Date: Dec 2019
Posts: 3
Yup same here, trip.com called to say the airline has cancelled and will process a refund despite saying that the airline had originally indicated it was valid for travel but with amended refund and cancellation. Well, hopefully another good promotional fare comes around.
nickiet is offline  
Old Jan 3, 2020, 4:09 am
  #78  
 
Join Date: Dec 2006
Programs: SPG Plat, Hyatt Diamond, UA, AA, DL, BA, CX
Posts: 491
Originally Posted by nickiet
Yup same here, trip.com called to say the airline has cancelled and will process a refund despite saying that the airline had originally indicated it was valid for travel but with amended refund and cancellation. Well, hopefully another good promotional fare comes around.
My ctrip.com (same as trip.com) also got cancelled and no compensation offered. Someone reported on another social media that fliggy.com (their major competitor) doubled the refund as compensation without asking. Both companies offer ticketing guarantees but clearly fliggy is serious.
ycc777 is offline  
Old Jan 3, 2020, 7:18 am
  #79  
 
Join Date: Oct 2011
Posts: 3,838
Originally Posted by ycc777
Someone reported on another social media that fliggy.com (their major competitor) doubled the refund as compensation without asking. Both companies offer ticketing guarantees but clearly fliggy is serious.
I sincerely doubt this.
mlqsko is offline  
Old Jan 3, 2020, 8:14 am
  #80  
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Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,837
Refund double/2x the amount? I seriously doubt that - no sane TA/OTA would do that, i.e. to loose even more money on this ordeal. Maybe as a travel credit, but not as refund (cash or to credit card)
SK AAR is offline  
Old Jan 3, 2020, 3:15 pm
  #81  
 
Join Date: Dec 2006
Programs: SPG Plat, Hyatt Diamond, UA, AA, DL, BA, CX
Posts: 491
Originally Posted by SK AAR
Refund double/2x the amount? I seriously doubt that - no sane TA/OTA would do that, i.e. to loose even more money on this ordeal. Maybe as a travel credit, but not as refund (cash or to credit card)
I have no way to verify but this is the link he/she provided showing the refund on the report. https://i.imgur.com/Hwjtdyv.jpg
ycc777 is offline  
Old Jan 4, 2020, 11:04 pm
  #82  
 
Join Date: Jul 2011
Programs: QF Plat, VA Plat, BA Gold
Posts: 528
Has anyone had a Air Baltic ticketed itinerary get cancelled?
im.daniel is offline  
Old Jan 5, 2020, 12:05 am
  #83  
 
Join Date: Oct 2011
Posts: 3,838
Originally Posted by ycc777
I have no way to verify but this is the link he/she provided showing the refund on the report. https://i.imgur.com/Hwjtdyv.jpg

Access to i.imgur.com was denied

You don't have authorisation to view this page.


HTTP ERROR 403
mlqsko is offline  
Old Jan 5, 2020, 1:18 am
  #84  
 
Join Date: Jun 2018
Location: WAS
Posts: 112
Just checked, my ticket is still confirmed and no news from OTA.
A13743 is offline  
Old Jan 5, 2020, 2:11 am
  #85  
 
Join Date: Dec 2019
Posts: 5
Originally Posted by A13743
Just checked, my ticket is still confirmed and no news from OTA.
you flying of which month ?
jwl9881 is offline  
Old Jan 5, 2020, 10:30 pm
  #86  
 
Join Date: Dec 2006
Programs: SPG Plat, Hyatt Diamond, UA, AA, DL, BA, CX
Posts: 491
Originally Posted by mlqsko

Access to i.imgur.com was denied

You don't have authorisation to view this page.


HTTP ERROR 403
here is the original post with photo of the statement. It’s in Chinese though.

https://www.ptt.cc/bbs/points/M.1577405957.A.7CF.html
ycc777 is offline  
Old Jan 6, 2020, 7:14 am
  #87  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
The emailed “deadline for action” came and went, and my three tickets are all still intact.
Where is the popcorn? Let the waiting game continue!

(In the meantime, move on to scouring for other flight deals)
kevinyhli likes this.
Tokyoite is offline  
Old Jan 11, 2020, 12:54 am
  #88  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
First one of my three bookings finally dropped (May 2020 ticket cancelled).
Let the waiting game continue.
Tokyoite is offline  
Old Jan 12, 2020, 11:41 pm
  #89  
 
Join Date: Jan 2010
Location: AMS, JFK/EWR/LGA
Programs: Flying Blue/Platinum, TK/Elite Plus, QR/Platinum, LH/FTL, Marriott/Platinum
Posts: 293
My ticket is still intact (traveling in late May) however I did receive the below email from Thai. And no thank you. For $2000+, I would rather travel with SQ... Thai just isn’t worth the money...
—————————
Dear newflyer530,

We regret having to inform you that all the tickets issued with an error fare are not valid for travel with reference,
to the email sent to you on December 26, 2019.

And at this moment, your tickets are on progressing to fully refund which is started at 02JAN20 05.00 P.M.,
Thailand Local Time.

If you would like to travel as planned we would like to offer the special fares as follows;

1. Economy class for THB23,145 per person per adult, and THB17,360 per child (excluding tax and ticketing fee), (Q/Class)


2. Business class for THB62,145 per person per adult, and THB46,610 per child (excluding tax and ticketing fee), (J/Class)


**Seat can be taken at all time and given fare may change without prior notice.

These proposals are valid for customers holding the error fare ticket only. New tickets will be issued on the same itineraries with same passenger name as appears on the tickets. Original ticket numbers required. Reservation must be made at Thai Airways office only.

Ticket's Condition ;
- Flight/date is not allowed to change
- Non - reroute, Non - refundable, Non-upgrade (included Mileage and Gold Complimentary)
- Ticket is valid 1 month from departure date
- Unaccompanied Minor is not permitted

If you do no longer wish to travel as planned, please send all proof of expenses that were made in reliance upon the purchase of an incorrect fare ticket which incurred during December 18-26, 2019 Bangkok local time but they must be shown not limited to, non-refundable hotel reservation, destination tour packages or activities, cancellation fees for non-refundable connecting air travel and visa, or other international fees with proof of actual cost from provided evidence also proof of cancellation to Hotel and Air tickets to Customer Relation Service Department at [email protected] for further consideration.


Lastly, we do apologize for any inconvenince and thank you for your kind understanding.
newflyer530 is offline  
Old Jan 22, 2020, 7:39 am
  #90  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
All my three tickets cancelled by airline, all three automatically refunded to my credit card account. (That was surprisingly fast).
The end of my adventure in this one.
On to the next "discount fare".
Tokyoite is offline  


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