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(premium fare gone): Kuwait: MXP/FRA-DEL $434 RT in Business

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(premium fare gone): Kuwait: MXP/FRA-DEL $434 RT in Business

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Old Aug 2, 2019, 2:08 pm
  #16  
 
Join Date: Oct 2011
Posts: 3,838
Now where's my popcorn
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Old Aug 3, 2019, 4:16 am
  #17  
 
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Same here: Kuwait downgraded my booking to Economy Restricted, however Expedia is still showing (P, business) and so far didn't receive any news from them. Guess it won't take long...
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Old Aug 7, 2019, 1:45 am
  #18  
 
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
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Expedia also shows T class now. Three calls from Expedia to the airline later, Kuwait doesn't want to refund. Anyone has more success?
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Old Aug 7, 2019, 2:46 am
  #19  
 
Join Date: Mar 2014
Location: MUC
Programs: Compulsory Traveller
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I was supposed tp fly on Aug 3, booked with Expedia, Kuwait Airways called me on Aug 2 telling me I could either fly in Economy or cancel free of charge. I decided to cancel, it took Expedia quite a few calls and mails to contact someone who would actually confirm that I would get a full refund. The refund has been processed now, but it will take 2-12 weeks for the refund.
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Old Aug 7, 2019, 2:48 am
  #20  
 
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Thanks for posting your update! And wow, you're fast - booking two days ahead of flying. Hope you find another nice deal soon
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Old Aug 7, 2019, 2:58 am
  #21  
 
Join Date: Oct 2011
Posts: 3,838
Who's gonna sue them first?
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Old Aug 7, 2019, 4:07 am
  #22  
 
Join Date: Aug 2019
Posts: 1
OK, strange things happening here:
Checked 2 days ago and saw myself downgraded to Eco. Wanted to call today and claim my refund, so checked again and now ticket shows business class again...

Can anybody confirm?
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Old Aug 8, 2019, 4:57 am
  #23  
 
Join Date: Aug 2019
Posts: 2
Originally Posted by TravelBaron
OK, strange things happening here:
Checked 2 days ago and saw myself downgraded to Eco. Wanted to call today and claim my refund, so checked again and now ticket shows business class again...
Can anybody confirm?
confirm
alfi is offline  
Old Aug 8, 2019, 5:48 am
  #24  
 
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Originally Posted by TravelBaron
OK, strange things happening here:
Checked 2 days ago and saw myself downgraded to Eco. Wanted to call today and claim my refund, so checked again and now ticket shows business class again...

Can anybody confirm?
Confirm, but Expedia says the booking class is still 'P' and Kuwait Airlines added a comment in the booking stating "passenger will travel in economy"
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Old Aug 9, 2019, 8:20 am
  #25  
 
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Today the status is 'cancelled due to system error'. Now calling Expedia to make sure I get the refund...
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Old Aug 9, 2019, 2:26 pm
  #26  
 
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Oh my.... the booking is 'Confirmed' again in business. Since I already booked another ticket by the first time Kuwait Airlines downgraded my flight, I'm not really interested in taking these flights. Booked quite a few error fares in the last years, but never saw such a show.
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Old Aug 9, 2019, 3:08 pm
  #27  
 
Join Date: Aug 2019
Posts: 2
Today I receive mail from kuwait airways office rome

Airline asks for answer, fly in eco or refund.

The booking is still on Business.
alfi is offline  
Old Aug 11, 2019, 4:27 am
  #28  
 
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Today, Expedia sent me an e-mail: "We requested a full refund from the airline and you would receive that within the next 12 weeks".
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Old Aug 12, 2019, 2:10 pm
  #29  
 
Join Date: Feb 2016
Location: NL
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Posts: 178
Originally Posted by alfi
Today I receive mail from kuwait airways office rome

Airline asks for answer, fly in eco or refund.

The booking is still on Business.
Got this as well, they claimed I was notified on August 2nd (?) that it was an error fare. Replied that I want the refund, but haven't heard back. Booked directly via Kuwait airways. Anyone else received a refund confirmation from Kuwait airways already?

Booking still showing business.

EDIT: Received refund confirmation after sending a follow-up email to rome ticket office. Booking now showing empty on kuwaitairways website.

Last edited by tobitronics; Aug 13, 2019 at 2:27 am
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