[PREM FARE GONE] Austrian: BKK-VIE direct return for $970
Jan 22, 2019, 8:05 am
#47
Join Date: Jan 2019
Posts: 5
Hopefully the media put parallel with CX.
Also there is a lot of bargaining power on the side of Chinese travel agents and they can force OS to change their mind (I have little undestanding of Chinese law and customer plans but seems big travel agents often provide alternative flights at their own cost or at least provide some good compensation).
Also there is a lot of bargaining power on the side of Chinese travel agents and they can force OS to change their mind (I have little undestanding of Chinese law and customer plans but seems big travel agents often provide alternative flights at their own cost or at least provide some good compensation).
Jan 22, 2019, 8:08 am
#48
Join Date: Jun 2007
Programs: SQ AA TK
Posts: 1,438
Hopefully the media put parallel with CX.
Also there is a lot of bargaining power on the side of Chinese travel agents and they can force OS to change their mind (I have little undestanding of Chinese law and customer plans but seems big travel agents often provide alternative flights at their own cost or at least provide some good compensation).
Also there is a lot of bargaining power on the side of Chinese travel agents and they can force OS to change their mind (I have little undestanding of Chinese law and customer plans but seems big travel agents often provide alternative flights at their own cost or at least provide some good compensation).
I'd wait a little and see how this plays out. They have not contacted anyone with a reason for cancellation. If you go to the media too early, they could say it was an IT error and that they are investigating.
Speculating; OS made a decision to cancel because they thought, no media = nevermind. Or they think TH courts would not bother with any complaints. Or they are just being like Swiss in LH group and have it their way.
But I had a couple of SEA-EU tickets previously bought around this price point, so its' not exactly unimaginable.
Jan 22, 2019, 8:26 am
#50
Join Date: Jul 2008
Location: LAX, TPE, NYC
Programs: TK Miles&Smiles, AAdvantage, Flying Blue
Posts: 295
Mine also not cancelled yet. Someone at a Chinese website said s/he contacted OS and heard they are manually cancelling these tickets.
The question is has OS really decided to not honor all tickets? How long should people wait until they make further arrangements?
The question is has OS really decided to not honor all tickets? How long should people wait until they make further arrangements?
Jan 22, 2019, 8:36 am
#51
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Jan 22, 2019, 9:44 am
#53
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Could you please change if you can change the return date/ routing? On LH web it recalculates to the current fares. AF blocks bug fares to be revalidated in Amadeus, but that seems to work in case the ticket was issued via other GDSs. Just curious. The reason is that changes may hide the tickets from OS view (but most likely of course they look into bookings and not tickets and their statuses).
Jan 22, 2019, 10:29 am
#54
Join Date: Nov 2011
Location: ZRH
Programs: SEN
Posts: 137
Dear Mr. superpointsLXflyer,
Thank you for booking your travel on www.united.com.
We are unable to ticket the above-referenced reservation. Some airlines require 24 hours to confirm a seat on their flight. In this case, we were unable to confirm your flight(s) on Austrian Airlines.
...
Jan 22, 2019, 11:09 pm
#56
Join Date: Apr 2016
Location: YKZ
Programs: AS MVP BR *G
Posts: 159
So I contacted them on Facebook regarding the fare...
Hi Naby,
we are currently assessing the situation. We will get in touch with you as soon as we have more information. We apologize for the inconvenience. Kind regards, Silvia
I booked for next week... Fingers crossed and I still haven't booked my connecting flight to BKK
Hi Naby,
we are currently assessing the situation. We will get in touch with you as soon as we have more information. We apologize for the inconvenience. Kind regards, Silvia
I booked for next week... Fingers crossed and I still haven't booked my connecting flight to BKK
Jan 22, 2019, 11:56 pm
#57
Join Date: Jul 2008
Location: LAX, TPE, NYC
Programs: TK Miles&Smiles, AAdvantage, Flying Blue
Posts: 295
Just received this information from Taiwanese forum.
So you can check your ticket using Saudia's website. Type in etkt number and it will show "coupon status"
My status now shows "Void" instead of "Open for Use", while on OS website it still says confirmed.
Hoping it's indeed OS still assessing the situation, otherwise it's really concerning as they don't notify pax the ticket is cancelled, either.
So you can check your ticket using Saudia's website. Type in etkt number and it will show "coupon status"
My status now shows "Void" instead of "Open for Use", while on OS website it still says confirmed.
Hoping it's indeed OS still assessing the situation, otherwise it's really concerning as they don't notify pax the ticket is cancelled, either.
Jan 23, 2019, 12:52 am
#58
Join Date: Jul 2011
Location: Melbourne
Posts: 101
mind to share which saudia website you are referring to ?
Just received this information from Taiwanese forum.
So you can check your ticket using Saudia's website. Type in etkt number and it will show "coupon status"
My status now shows "Void" instead of "Open for Use", while on OS website it still says confirmed.
Hoping it's indeed OS still assessing the situation, otherwise it's really concerning as they don't notify pax the ticket is cancelled, either.
So you can check your ticket using Saudia's website. Type in etkt number and it will show "coupon status"
My status now shows "Void" instead of "Open for Use", while on OS website it still says confirmed.
Hoping it's indeed OS still assessing the situation, otherwise it's really concerning as they don't notify pax the ticket is cancelled, either.
Jan 23, 2019, 1:11 am
#59
Join Date: Jul 2008
Location: LAX, TPE, NYC
Programs: TK Miles&Smiles, AAdvantage, Flying Blue
Posts: 295
Sorry for being ambiguous. It's basically just Saudi the airline' website. https://www.saudia.com/
Under their "Manage Booking" section you can type in etkt number (doesn't have to be Saudi flight). And there you will see the "coupon status."
Mine is currently void, but record still can be found on OS website where it says confirmed...
Under their "Manage Booking" section you can type in etkt number (doesn't have to be Saudi flight). And there you will see the "coupon status."
Mine is currently void, but record still can be found on OS website where it says confirmed...
Jan 23, 2019, 2:08 am
#60
Join Date: Jul 2011
Location: Melbourne
Posts: 101
Thanks, and mine is open for use, will check again tomorrow.....
Sorry for being ambiguous. It's basically just Saudi the airline' website. https://www.saudia.com/
Under their "Manage Booking" section you can type in etkt number (doesn't have to be Saudi flight). And there you will see the "coupon status."
Mine is currently void, but record still can be found on OS website where it says confirmed...
Under their "Manage Booking" section you can type in etkt number (doesn't have to be Saudi flight). And there you will see the "coupon status."
Mine is currently void, but record still can be found on OS website where it says confirmed...