Originally Posted by DrSE
(Post 30772569)
I can report success I was flying on 11. to VIE but my ticket was not Issued by Austrian. It seems like they only void their own tickets.
I have a hunch too. As Trip.com/Ctrip.com agent called me on the last workday before Chinese New Year, I said please don't call until you have a real option to discuss, and the agent said okay and they would call on the very first workday when the holiday was over. So, it's been three days and they have not called yet, meanwhile, the booking is intact on both OS site and Trip.com. I don't think a USD 1k fare is that low for a 10 hrs flight, even it is in J. That said, I guess they have done the math and think it just okay to honour? |
guess it's safe to start booking for hotels and train ticket now :-)
Originally Posted by moreismore
(Post 30773560)
Good to hear that!
I have a hunch too. As Trip.com/Ctrip.com agent called me on the last workday before Chinese New Year, I said please don't call until you have a real option to discuss, and the agent said okay and they would call on the very first workday when the holiday was over. So, it's been three days and they have not called yet, meanwhile, the booking is intact on both OS site and Trip.com. I don't think a USD 1k fare is that low for a 10 hrs flight, even it is in J. That said, I guess they have done the math and think it just okay to honour? |
Originally Posted by annielee
(Post 30776255)
guess it's safe to start booking for hotels and train ticket now :-)
|
Originally Posted by DrSE
(Post 30772569)
I can report success I was flying on 11. to VIE but my ticket was not Issued by Austrian. It seems like they only void their own tickets.
|
Originally Posted by Naphat
(Post 30771787)
There is someone traveling on February 14. I don’t know him(or her) in personal.Now, he(or she) can complete check-in online. I am waiting and hope he can board successfully. |
Originally Posted by DrSE
(Post 30772569)
I can report success I was flying on 11. to VIE but my ticket was not Issued by Austrian. It seems like they only void their own tickets.
|
Originally Posted by Laughing
(Post 30781086)
Hi, any news from him/her?
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Originally Posted by Wachirawit Witchy Srimanas
(Post 30781218)
OS office in Thailand contacted him/her persornally 4-5hrs before the departure time. OS staff said, after discussing with the head office on a case by case basis, he/she only have 3 options proposed by the airline. They have also informed the station manager at BKK that he/she shouldn’t be able to fly. So he/she backed out. |
Originally Posted by Wachirawit Witchy Srimanas
(Post 30781218)
OS office in Thailand contacted him/her persornally 4-5hrs before the departure time. OS staff said, after discussing with the head office on a case by case basis, he/she only have 3 options proposed by the airline. They have also informed the station manager at BKK that he/she shouldn’t be able to fly. So he/she backed out. |
Originally Posted by DrSE
(Post 30772569)
I can report success I was flying on 11. to VIE but my ticket was not Issued by Austrian. It seems like they only void their own tickets.
|
Originally Posted by Wachirawit Witchy Srimanas
(Post 30781218)
OS office in Thailand contacted him/her persornally 4-5hrs before the departure time. OS staff said, after discussing with the head office on a case by case basis, he/she only have 3 options proposed by the airline. They have also informed the station manager at BKK that he/she shouldn’t be able to fly. So he/she backed out. Absolutely disgraceful handling of the file. OS evidently just as bad as Ethiopian Airlines in BKK at managing these things; even MH handled their recent debacle in a more responsible fashion. |
Originally Posted by Frayed_Yak
(Post 30781313)
5 hours?
Absolutely disgraceful handling of the file. OS evidently just as bad as Ethiopian Airlines in BKK at managing these things; even MH handled their recent debacle in a more responsible fashion. How could OS turn a moderate mess into a disastrous one... Impressed by their team. |
Good old germans :)
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Just called Expedia TH, and they confirmed my ticket is valid and i definitely can fly..next call will be to OS..
Originally Posted by moreismore
(Post 30776914)
Better call the airline and OTA to confirm? |
Originally Posted by annielee
(Post 30783803)
Just called Expedia TH, and they confirmed my ticket is valid and i definitely can fly..next call will be to OS..
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