Last edit by: alexj7
CAUTION - TURNAROUND
"One customer did have issues. Wang Guanran, who documents his travels on hktravelblog.com, had his plans to travel to New York on Wednesday cut short when he was prevented from flying by immigration officials in Vietnam... he was detained by Vietnamese immigration officials, who said it was illegal to return to his city of origin while in transit." - Source:SCMP, 2 January 2019
Also https://rapidtravelchai.boardingarea...-direct-turns/
Visa Information: check out the Vietnam visa/VOA thread in the Asia forum. You can get either a visa on arrival where you get the stamp on arrival) or a "looseleaf" visa in advance from a VN Consulate in the US (which allows you to go straight to the immigration queue). There are sometimes lines for the VOA stamp and so the loosleaf approach can save you some time.
Seat Assignments
per NWPlatinum below - Cathay blocks out all seats except for 2D for some reason. I never understood the reasoning behind this but in any event just contact them for a seat assignment and they’ll let you have your choice. They like to block out seats for people with bassinets and babies. But you can usually get 2A, which is the best see if you’re solo traveler. Just say I want seat 2A and I’ll move if requested at the airport (never was asked to move)
Basic Visa Options for US Citizens
1. One month, one entry
2. One month, multiple entries
3. Three months, one entry
4. Three months, multiple entries
5. One year, multiple entries
Everyone needs an e-visa approval before boarding if they will enter the country. (e.g. clear customs). Connecting flights - even on separate tickets - do not require a visa IF IF IF the connecting airline has a counter in the transit area. (The airline may have their own rules.) Going back to the same country is not allowed without clearing customs first.
Expect the visa check at your point of departure. (Computer will flag your ticket.) The actual stamp is received on arrival (in most cases). (There is also the possibility of a visa insert with no need to go to 'visa on arrival'.)
Official Site: Embassy of the Socialist Republic of Vietnam in the United States
Lounge Access (Access Requirements)
JFK - AA Flagship First (F Departure)
ORD - British Airways Club / First Lounge T5 (J / F departures). AA Flagship lounge T3 (logistics in this post)
BOS
SFO - CX Lounge Terminal A (F or J Departure)
YVR - CX Lounge Gate 67
HKG
HAN - Song Hong Lounge (KA) or ACV/NIA Business Lounge (KA)
DAD
Current status:
- Deal is no longer active (can't book this anymore)
Mainstream media coverage:
- Cathay Pacific says it will honour first and business-class tickets sold in error in move that could cost it millions [SCMP, 2 January 2019]
- Cathay Pacific error sees $16,000 flights sold for $675 [The Guardian, 2 January 2019]
- Bloomberg article by Kyunghee Park
- South China Morning Post article by Danny Lee
- Follow up article from Danny Lee SCMP with individual anecdotes and analyst comments.
- Oriental Daily Hong Kong & Macao news article discussing the fare via lens of airline "mismanagement" (Chinese)
Post your trip dates and itinerary here:
Please use (+1) to denote you are in F and can guest someone (or more than 1 person) into the F lounges in HKG.
January:
1/9: KA 294 HAN-HKG - tonykline1947 (+1)
1/10: CX 888 HKG-YVR - tonykline1947 (+1)
1/18: KA 296 HAN-HKG - SOWK
1/19: CX 888 HKG-YVR - SOWK
1/21: KA 227 DAD-HKG - Governator
1/21: KA 227 DAD-HKG - usairchairman (+1)
1/21: CX 840 HKG-JFK - usairchairman (+1)
1/21: CX 846 HKG-JFK - Governator
1/22: CX 845 JFK-HKG - Governator
1/23: KA 220 HKG-DAD - Governator (won't fly this one)
1/23: CX5227 DAD-HKG rbAA
1/23: CX840 HKG-JFK rbAA (can guest at Wing FC or Pier FC as I have 5hrs+)
1/26: CX 227 DAD-HKG - Synd(+1)
1/26: CX 846 HKG-JFK - Synd(+1)
1/29 KA 227 DAD-HKG - miffSC
1/29 CX 846 HKG-JFK - miffSC
1/30: CX 831 JFK-HKG - Synd (+1)
1/30: CX 865 JFK - YVR - HKG - ss2k(+1) can guest someone at JFK Flagship dining (i think)
February:
2/1: CX 220 - HKG - DAD - Synd (+1) - will try not to fly this one
2/1: CX 220 - HKG - DAD - ss2k (+1) - will probably stay in DAD for couple of days if anyone wants to join
2/2: CX865 JFK-YVR-HKG rbAA (can guest at JFK AA FL FC)
2/3 - KA 227 - DAD-HKG - swgsword, Pochama
2/3 - CX 840 - HKG-JFK - Pochama
2/4 - CX 888 - HKG-YVR-JFK - swgsword (+1, also FL at JFK)
2/4: CX5220 HKG-DAD rbAA (tight connection :50 so no lounge time unless I misconnect)
2/10: CX 764 SGN-HKG - zebes
2/11: CX 806 HKG-ORD - zebes
2/15: CX 831 JFK-HKG - usairchairman (+1)
2/15: CX 812 HKG-BOS - AnttiV
2/16: KA 220 HKG-DAD - usairchairman (+1)
2/18 CX 872 HKG-SFO - princesakura (+1)
2/19: KA 296 HAN-HKG - IncaTrails
2/19: CX 812 HKG-BOS - IncaTrails
2/22: CX 811 BOS-HKG - AnttiV
March:
3/01: CX 807 ORD-HKG - zebes
3/01 CX ### HAN-HKG - billbligh (+3)
3/02 CX888 HKG-YVR (0100) billybligh(+3)
3/03: CX 767 HKG-SGN - zebes
3/03: CX 764 SGN-HKG - zebes
3/04: CX 806 HKG-ORD - zebes
3/05: CX1790 HAN-HKG - dordal
3/06: CX872 HKG-SFO - dordal
3/08: CX 873 SFO-HKG - princesakura
3/11: KA 223 DAD-HKG - SiempreBCNJFK
3/12: CX 888 HKG-YVR-JFK - SiempreBCNJFK
3/12: CX 865 YVR-HKG - SOWK
3/13: CX 1791 HKG-HAN - SOWK
3/14: CX 5227 DAD-HKG - Hudute
3/14: CX 840 HKG-JFK - Hudute
3/15: CX 5527 DAD-HKG - Frebay (+1)
3/15: CX 840 HKG-JFK - Frebay (+1)
3/15: CX 845 JFK-HKG - SiempreBCNJFK
3/16: KA 228 HKG-DAD - SiempreBCNJFK
3/17: KA 227 DAD-HKG - SiempreBCNJFK
3/17: CX 890 HKG-EWR - SiempreBCNJFK
3/18: CX 872 HKG-SFO - princesakura (+1)
3/20: CX ### HKG-JFK - tcormier (+2)
3/20: CX 888 HKG-(YVR)-JFK - captainstubing (+1)
3/22: CX 831 JFK-HKG - captainstubing
3/22: CX 840 HKG-JFK - jongesander (+1)
3/25: CX 899 EWR-HKG - SiempreBCNJFK
3/26: KA 226 HKG-DAD - SiempreBCNJFK
3/26: CX 845 JFK-HKG - swgsword
3/27: KA 220 HKG-DAD - swgsword (+1)
3/27: KA ### HAN-HKG - Mauibaby2008
3/27: CX ### HKG-JFK - Mauibaby2008
3/28: CX 766 SGN-HKG - SiempreBCNJFK
3/28: CX 846 HKG-JFK - SiempreBCNJFK
3/29: CX 5296 HAN-HKG - LHG
3/29: CX 872 HKG-SFO - LHG
3/29: CX 807 ORD-HKG - zebes
3/31: CX 767 HKG-SGN - zebes
April:
4/3 CX 845 JFK-HKG - miffSC
4/4 KA 220 HKG-DAD - miffSC
4/6 KA 294 HAN-HKG - frisbfreek
4/7 CX 830 HKG-JFK - frisbfreek (+1)
4/13: KA 294 HAN-HKG - bostonbali (+1)
4/13: KA 294 HAN-HKG - swgsword
4/14: CX 888 HKG-YVR-JFK bostonbali (+1)
4/14: CX 888 HKG-YVR-JFK swgsword (+1)
4/19: KA 298 HAN-HKG shek3112
4/19: CX 846 HKG-JFK shek3112 (+3)
4/19: CX 806 HKG-ORD Oshkosh105 (+1)
4/20: CX 807 ORD-HKG Oshkosh105
4/29: CX 845 JFK-HKG shek3112 (+3)
4/30: KA 299 HKG-HAN shek3112 (may change)
4/30: KA 221 DAD-HKG - driveswith (+1)
May:
5/1: CX 888 HKG-YVR - driveswith (+1)
5/1: CX 888 YVR-JFK - driveswith (+1)
5/8: CX 845 JFK-HKG - driveswith (+1)
5/8: KA 221 DAD-HKG - zip10001
5/8: CX 840 HKG-JFK - zip10001
5/10: CX 873 SFO-HKG - dordal
5/11: CX5297 HKG-HAN - dordal
5/11: KA 296 HAN-HKG - james_yuen (+1)
5/12: CX 888 HKG-YVR - james_yuen (+1)
5/12: CX 5294 HAN-HKG - dordal
5/13: CX 872 HKG-SFO - dordal
5/13: BA 28 HKG-LHR - driveswith (+1)
5/15 CX865 YVR-HKG - james_yuen (+1)
5/16 KA 299 HKG-HAN - james_yuen (+1)
5/19: CX 845 JFK-HKG - Frebay (+1)
5/20: CX 5224 HKG-DAD - Frebay (+1)
5/21: KA 296 HAN-HKG - AndrewT84
5/22: CX 872 HKG-SFO - AndrewT84
5/24: CX 811 BOS-HKG - IncaTrails
5/25: KA 297 HKG-HAN - IncaTrails
5/28: CX 764 SGN-HKG - JetSetDave
5/28: CX 858 HKG-SEA - JetSetDave
5/30: CX 841 JFK-HKG - zip10001
5/31: KA 224 HKG-DAD - zip10001
5/31: CX 5294 (KA) HAN-HKG maverikbc (+1)
June:
6/1: CX 888 HKG-YVR maverikbc (+1)
6/2: KA 221 DAD-HKG - sgan317 (+2)
6/2: CX 840 HKG-JFK - sgan317 (+2)
6/2: KA 221 DAD-HKG - greendx
6/2: CX 840 HKG-JFK - greendx
6/3: CX 888 HKG-JFK - JALOO5-Flyer
6/8: KA 296 HAN-HKG - Mrow (+1)
6/8: CX 846 HKG-JFK - Mrow (+1)
6/8: CX 766 SGN-HKG - Quanh79 (+3)
6/8: CX 846 HKG-JFK - Quanh79 (+3)
6/8: KA 296 HAN-HKG - UAPremierGuy
6/8: CX 840 HKG-JFK - UAPremierGuy
6/8: KA 221 DAD-HKG - Evianon
6/8: CX 840 HKG-JFK - Evianon (+1)
6/9: KA 294 DAD-HKG - Frebay (+1)
6/10: CX 872 HKG-SFO - Frebay (+1)
6/10: CX 845 JFK-HKG - UAPremierGuy
6/11: CX 845 JFK-HKG - Evianon
6/12: KA 220: HKG-DAD - Evianon
6/12: CX 841 JFK-HKG - Mrow (+1)
6/12: CX 845 JFK-HKG - Hudute
6/13: KA 299 HKG-HAN - Mrow (+1)
6/13: CX 5220 HKG-DAD - Hudute
6/17: KA 225 DAD-HKG - CruisingAlitiude47
6/18: CX 830 HKG-JFK - CruisingAlitiude47
6/22: KA 294 HAN-HKG - FormallyKnownAs (+1)
6/22: CX 830 HKG-YVR - FormallyKnownAs (+1)
6/22: CX 888 HKG-JFK - FormallyKnownAs (+1)
6/22: KA 221 DAD-HKG ZohyeahZ (+2)
6/22: CX 840 HKG-JFK ZohyeahZ (+2)
6/28: CX 865 JFK-HKG - greendx
6/30: KA 220 HKG-DAD - greendx
July:
7/3: CX 857 SEA-HKG - JetSetDave
7/4: CX 767 HKG-SGN - JetSetDave
7/4: KA 294 HAN-HKG - Majuki
7/4 CX 872 SFO-HKG - princesakura
7/5: CX 872 HKG-SFO - Majuki
7/5: KA 227 DAD-HKG - afirm (+1)
7/6: CX 888 HKG-YVR-JFK- afirm (+1)
7/7: CX 841 JFK-HKG - afirm (+1)
7/8: KA 224 HKG-DAD - afirm (+1)
7/8: KA 296 HAN-HKG - terryversay (+1)
7/8: CX 840 HKG-JFK - terryversay (+1)
7/8: CX 872 - HKG-SFO - princesakura
7/9: CX 841 JFK-HKG - JALOO5-Flyer
7/11: CX 873 SFO-HKG - AndrewT84
7/12: KA 297 HKG-HAN - AndrewT84
7/12: CX 845 JFK-HKG - CruisingAltitude47
7/13: KA 220 HKG-DAD - CruisingAltitude47
7/14: KA 221 DAD-HKG - nutty92 (+2)
7/14: CX 840 HKG-JFK - nutty92 (+2)
7/14: CX 1764 SGN-HKG - chitink (+2)
7/15: CX 806 HKG-ORD - chitink (+2)
7/17: CX 840 HKG-JFK - danfl44 (+1)
7/20: CX 865 JFK-HKG zOhYeahz (+2)
7/22: KA 224 HKG-DAD zOhYeahz (+2)
7/25: CX 841 JFK-HKG - danfl44 (+1)
7/27: CX ### JFK-HKG - tcormier (+2)
7/30: KA 221 DAD-HKG - driveswith (+1)
7/31: CX 888 HKG-YVR - driveswith (+1)
7/31: CX 888 YVR-JFK - driveswith (+1)
August:
8/5: KA 225 DAD-HKG - sriegert
8/6: CX 888 HKG-JFK - sriegert
8/6 KA 221 DAD-HKG - aradisc (+1)
8/7 CX 888 HKG-YVR-JFK - aradisc (+1)
8/7: KA 221/840 DAD-HKG-JFK Brituchenite
8/9: CX 845 JFK-HKG - Quanh79 (+1)
8/9: CX767 HKG-SGN - Quanh79 (+1)
8/10 CX 840 HKG-JFK - thefilipinotraveler (+1)
8/11 CX 841 JFK-HKG - driveswith (+1)
8/11 KA 294 DAD-HKG - pochi
8/12 KA 225 DAD-HKG - Dancrane (+1)
8/12 CX 888 HKG-JFK - pochi (+1)
8/13 CX 830 HKG-JFK - Dancrane (+1)
8/17 CX 851 SFO-HKG - princesakura
8/17 CX 841 JFK-HKG - pochi (+1)
8/17 KA 297 HKG-HAN - thefilipinotraveler (+1)
8/18 CX 845 JFK-YVR-HKG - swgsword
8/19 KA 299 HKG-HAN - swgsword (+1)
8/19 CX 841 JFK-HKG - Dancrane (+1)
8/20 KA 224 HKG-DAD - Dancrane (+1)
8/23 CX 845 JFK-HKG - sriegert
8/23 CX812 HKG-BOS - paul4471 (+2)
8/24 - KA 220 HKG-DAD - sriegert
8/24 CX1790/VN592 HAN-HKG ritesa (+1)
8/25 CX888 HKG-YVR ritesa (+1)
8/26 CX 872 HKG-SFO - princesakura
8/27 CX865 YVR-HKG ritesa (+1)
8/30: CX835 JFK-HKG - terryversay (+1)
8/30: CX830 HKG-JFK - JALOO5-Flyer (+1)
8/31: KA297 HKG-HAN - terryversay (+1)
8/30 KA299 HKG-HAN ritesa (+1)
8/30: CX865CX5/220 JFK-YVR-HKG-DAD Brituchenite
8/30: KA/CX ### HAN-HKG-JFK-DCA - GlobalNelson
September:
9/1: CX 766 SGN-HKG - quinzinho (+1)
9/1: AA 192 / CX 7686 HKG-LAX - quinzinho (+1)
9/1: AA 303 LAX-IAD - quinzinho (+1)
9/1: CX 873 SFO-HKG - Majuki
9/1: CX 1791 HKG-HAN - paul4471 (+2)
9/2: KA 297 HKG-HAN - Majuki
9/6: AA 1139 IAD-LAX - quinzinho (+1)
9/7: AA 193 / CX 7685 LAX-HKG - quinzinho (+1)
9/8: CX 767 HKG-SGN - quinzinho (+1)
9/7: KA 221 DAD-HKG - ChiefNWA
9/7: CX 840 HKG-JFK - ChiefNWA
9/9: VN592-CX840 HAN-HKG-JFK - Zebranz
9/14: KA296-CX810 HAN-HKG pschafer+1 in J
9/14: CX 851 SFO-HKG - princesakura
9/26: CX 764 SGN-HKG - Phrantic
9/27: CX 806 HKG-ORD - Phrantic
9/28: CX 845 JFK-HKG - Pochama
9/29: KA 220 HKG-DAD - Pochama
9/30: CX ### JFK-HKG - Mauibaby2008
October:
10/01: KA ### HKG-HAN - Mauibaby2008
10/05: CX855-KA299 YVR-HKG-HAN - pschafer+1 in J
10/08 CX5221 - CX890 DAD-HKG-EWR MCI777
10/10 CX841 - CX5224 JFK-HKG-DAD MCI777
10/10: CX865-KA297 JFK-HKG-HAN - Zebranz
10/11: CX 865 JFK-HKG - ChiefNWA
10/12: KA 220 HKG-DAD - ChiefNWA
10/12: CX 873 SFO-HKG - dordal
10/13: CX5299 HKG-HAN
10/15: VN594-CX840 SGN-HKG-JFK - Zebranz
10/16-17: KA221J/CX888A DAD-HKG-YVR-JFK - Shareholder
10/19 CX865 YVR-HKG maverikbc (+1)
10/20 CX1791 (VN) HKG-HAN maverikbc (+1)
10/25: CX/KA ### DCA-JFK-HKG-HAN - GlobalNelson
10/30: CX 831 JFK-HKG - SiempreBCNJFK
10/31: CX 721 HKG-SGN - SiempreBCNJFK
November:
11/1: CX 831 JFK-HKG - sgan317 (+2)
11/1: KA/CX ### HAN-HKG-YVR - GlobalNelson
11/2: KA 220 HKG-DAD - sgan317 (+2)
11/4-6: CX865A/KA220J (CX5220J) JFK-HKG-DAD - Shareholder
11/7: CX 807 ORD-HKG - chitink (+1)
11/7: CX841-CX799 JFK-HKG-SGN - Zebranz (changed due to CX Cxl CX845)
11/8: CX 721 HKG-SGN - chitink (+1)
11/8: CX 845 JFK-HKG - nutty92 (+2)
11/9: KA 228 HKG-DAD - nutty92 (+2)
11/11: KA296-CX872 HAN-HKG-SFO - Zebranz
11/12: CX 1764 SGN-HKG - chitink (+1)
11/13: CX 806 HKG-ORD - chitink (+1)
11/17: KA 227 DAD-HKG - Paul5795 (+1)
11/18: CX 872 HKG-SFO - Paul5795 (+1)
11/26: CX 807 ORD-HKG - chitink (+1)
11/26: CX873-KA295 SFO-HKG-HAN - Zebranz (might abandon KA295)
11/27: CX 721 HKG-SGN - chitink (+1)
11/29: KA296 HAN-HKG - JAeX
11/30: CX872 HKG-SFO - JAeX
11/30: KA 227 DAD-HKG-Tennislover9
11/30: CX 846 HKG-JFK-Tennislover9
11/30: CX726 SGN-HKG- stephem (+4)
11/30: CX858 HKG-SEA- stephem (+4)
December:
12/02: HKG-SFO CX872- uclabruin82
12/14: KA 294 HAN-HKG - calcjr23 (+1)
12/15: CX 830 HKG-JFK - calcjr23 (+1)
12/15: CX873 SFO-HKG - Paul5795
12/17: KA226 HKG-DAD - Paul5795
12/18: CX 807 ORD-HKG - Phrantic
12/19: CX 865 YVR-HKG - FormallyKnownAs (+1)
12/19: CX 841 JFK-HKG - FormallyKnownAs (+1)
12/19: CX 865 JFK-YVR - calcjr23 (+1)
12/20: CX 865 YVR-HKG - calcjr23 (+1)
12/20: KA 295 HKG-HAN - FormallyKnownAs (+1) may abandon
12/20: CX 767 HKG-SGN - Phrantic
12/20: CX 845 JFK-HKG-Tennislover9
12/20: CX857 SEA-HKG- stephem (+4)
12/21: CX799 HKG-SGN- stephem (+4)
12/21: KA 228 HKG-DAD-Tennislover9 (may abandon)
12/21: KA 297 HKG-HAN - calcjr23 (+1)
12/21: CX873 SFO-HKG - JAeX
12/23: KA297 HKG-HAN - JAeX
12/24: CX 873 SFO-HKG - Frebay (+1)
12/24: KA 295 HKG-HAN - Frebay (+1)
12/24: CX 873 SFO-HKG - UCLABruin82
FARES (YMMV) listed alphabetically - F booked into J/A; J booked into I,D,C.
- DAD-IAD: ~$1,483 (F)
- DAD-JFK: ~$675 (J) ~$845 (F)
- DAD-SFO: ~$931 (J)
- HAN-BOS: ~$1,120 (J) ~$1,200 (F)
- HAN-IAD: ~$1,000 (J) ~$1,400 (F)
- HAN-JFK: ~$1,324 (J) ~$1,444 (F)
- HAN-SFO: ~$1,240 (F)
- HAN-YVR: ~$768 (J) ~$988 (F)
- SGN-JFK: ~$1,849 (F)
- SGN-ORD: ~$1,115 (F)
- SGN-SEA: ~$1,109 (J)
[Premium Fare Gone]: CX: Vietnam to North America from $674 (J) and $1100 (F)
#1801
Join Date: Dec 2015
Location: LON
Programs: BAEC Gold, QRPC Silver, Hilton Gold, Bonvoy Gold
Posts: 265
We are in a similar boat for next week; long layover in HKG before CX codeshare on VN. Here are some thoughts...
If anyone else has used the FC lounge in HKG, connecting to a non-OW CX codeshare, please share your experiences.
Cheers!
- By the official rules no, we do not have access when connecting to a CX codeshare, unless, you are a Silver elite or above with the CX MPC (Marco Polo Club). You can read more here.
- Yes, there is one report above of someone who got in. I can see how it is possible... Show up with your F/C bp. Show your connecting bp that says CX1234. I can see agent saying "welcome". (If we get in, we will 100% not try to hop to another lounge. If we get denied, we will try the other FC lounge.)
- If you buy a ticket on another OW partner (or CX if you want to risk it), you would have access. However, I would think once they scan your inbound BP, it would show the CX codeshare on VN. And you would show them a different bp. Not sure how that would work out.
- If we get denied at both, we will do some lounge hoping... go to a PP lounge or two... then go to the SkyTeam lounge, which doesn't look too bad. Look here.
- We will continue to try and move to the earlier Dragon Flight. No luck so far. (Moving to an earlier flight gives us the opportunity to fly back out of HAN to our final destination in Vietnam same day.)
- Most important is to do everything on the down low. Don't make a scene. You can always try the lounges a few hours later and see if you get a different agent with a different POV.
If anyone else has used the FC lounge in HKG, connecting to a non-OW CX codeshare, please share your experiences.
Cheers!
#1802
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
I think just the opposite... I believe most of us that booked directly with CX have had zero luck changing tickets while 3rd party purchasers have had much more luck. There have been a few exceptions, but, it is clear CX keeps adjusting the programming to block changes.
In the past few weeks I have gotten one of three errors on the same ticket:
Calling has resulted in zero options to change the ticket without a reprice.
I believe if I pushed it hard, called enough, asked for a supervisor enough times, I might be able to get the change to go through, but, my change is just to reduce the connection time in HKG from 8+ hours to 2 hours. Not that important.
In the past few weeks I have gotten one of three errors on the same ticket:
- A true error message that says there is a problem with the system.
- A message that says due to the nature of your ticket it is unchangeable.
- The new one today, when I click change ticket it just goes back to the manage booking page.
Calling has resulted in zero options to change the ticket without a reprice.
I believe if I pushed it hard, called enough, asked for a supervisor enough times, I might be able to get the change to go through, but, my change is just to reduce the connection time in HKG from 8+ hours to 2 hours. Not that important.
I even got a very patient and smart agent and he still wasn’t able to do it. I guess it’s just a case of YMMV.
#1803
Join Date: Sep 2009
Location: Global
Posts: 5,998
As mentioned above, according to CX rules, we don't qualify for CX lounge access. (Had we known that, I would not have booked. I saw CX1791 and never thought that is a VN operated flight.)
I will update next week. We will keep trying, but, we are also not losing sleep over this. It is a very nice to have, but not a must have.
Well I can just tell you my experience with orbitz and it was tough. I called about three times over maybe four hours trying to explain everything and showing them that you could book in the classes of service and they were available.
I even got a very patient and smart agent and he still wasn’t able to do it. I guess it’s just a case of YMMV.
My apologies if I said anything wrong. (Hard to read tone in posts.) Thanks for reporting back your actual experience.
I will update next week. We will keep trying, but, we are also not losing sleep over this. It is a very nice to have, but not a must have.
Well I can just tell you my experience with orbitz and it was tough. I called about three times over maybe four hours trying to explain everything and showing them that you could book in the classes of service and they were available.
I even got a very patient and smart agent and he still wasn’t able to do it. I guess it’s just a case of YMMV.
#1804
Join Date: Mar 2009
Posts: 85
My apologies if this has been answered but I think the jargon may be suppressing my understanding. And could you please add this to the wiki
1-May Han (KA0296) Business to HKG (CX0888) to YVR First
1 Oct Yvr (CX0865) First to HKG (KA0299) to Han Business
Will I have access to the lounge in HKG? Not sure if there is a lounge in Han or YVR.
We have very long layovers in HKG and plan to run into the city and hoping to get a shower before continuing on.
Combined with JAL Business from LAX to BKK ($2500), my Southeast Asia agenda will be complete for at least a couple of years.
1-May Han (KA0296) Business to HKG (CX0888) to YVR First
1 Oct Yvr (CX0865) First to HKG (KA0299) to Han Business
Will I have access to the lounge in HKG? Not sure if there is a lounge in Han or YVR.
We have very long layovers in HKG and plan to run into the city and hoping to get a shower before continuing on.
Combined with JAL Business from LAX to BKK ($2500), my Southeast Asia agenda will be complete for at least a couple of years.
#1805
Join Date: Jan 2014
Location: NYC
Programs: AA EXP, UA 1K, Hilton Diamond, Marriott Platinum
Posts: 223
Data point: I was able to change an outbound leg (HAN-HKG-JFK) a few weeks after booking, before flying it. I had changed only the HKG-JFK leg (in A) to create an overnight layover in HKG. Paid $100ish fee.
Just flew the outbound on another booking (SGN-HKG-JFK) a few days ago, now logging into CX.com, I see options to change the return leg to many dates (I saw at least 3 days with availability around my travel date, which is a few weeks from now) for $100 change fee) Not planning to change. All flights booked with CX directly.
As an aside: why does anyone book these through third parties? Reading through this thread makes that seem like a headache to deal with. Did people do this just because booking after fares were pulled from CX.com? Or in hopes of higher probability of the error being honoured through OTA? It's my first time on an error fare so not sure if the latter is a real phenomenon, but from reading every page of this thread I'm certain I'll never book an error on OTA when available direct. Heck, hearing about people being on 4+ hour phone calls with Orbitz for a flight change makes me want to avoid OTAs altogether, not just for error fares...
Just flew the outbound on another booking (SGN-HKG-JFK) a few days ago, now logging into CX.com, I see options to change the return leg to many dates (I saw at least 3 days with availability around my travel date, which is a few weeks from now) for $100 change fee) Not planning to change. All flights booked with CX directly.
As an aside: why does anyone book these through third parties? Reading through this thread makes that seem like a headache to deal with. Did people do this just because booking after fares were pulled from CX.com? Or in hopes of higher probability of the error being honoured through OTA? It's my first time on an error fare so not sure if the latter is a real phenomenon, but from reading every page of this thread I'm certain I'll never book an error on OTA when available direct. Heck, hearing about people being on 4+ hour phone calls with Orbitz for a flight change makes me want to avoid OTAs altogether, not just for error fares...
#1806
Join Date: Sep 2009
Location: Global
Posts: 5,998
My apologies if this has been answered but I think the jargon may be suppressing my understanding. And could you please add this to the wiki
1-May Han (KA0296) Business to HKG (CX0888) to YVR First
1 Oct Yvr (CX0865) First to HKG (KA0299) to Han Business
Will I have access to the lounge in HKG? Not sure if there is a lounge in Han or YVR.
We have very long layovers in HKG and plan to run into the city and hoping to get a shower before continuing on.
Combined with JAL Business from LAX to BKK ($2500), my Southeast Asia agenda will be complete for at least a couple of years.
1-May Han (KA0296) Business to HKG (CX0888) to YVR First
1 Oct Yvr (CX0865) First to HKG (KA0299) to Han Business
Will I have access to the lounge in HKG? Not sure if there is a lounge in Han or YVR.
We have very long layovers in HKG and plan to run into the city and hoping to get a shower before continuing on.
Combined with JAL Business from LAX to BKK ($2500), my Southeast Asia agenda will be complete for at least a couple of years.
CX from YVR to HKG in First - Yes you will have access to CX lounge in YVR
KA from HKG to HAN, connecting from YVR CX First - Yes, you will have CX FCL access in HKG
FWIW - LAX to BKK with JAL - you will have access to the FL and OW/Qantas lounge access. (Qantas First if you are OW Emerald)
#1807
Join Date: Jun 2010
Location: SFO/DFW
Programs: AA-EP, A3*G, UA*S
Posts: 290
DM'd Expedia on Twitter and was told CX authorized them to change for $100 if A/J is available. Already flown the outbound.
EDIT: they did not calculate fare difference when they said this even though I provided the flight details already. Does not work.
EDIT: they did not calculate fare difference when they said this even though I provided the flight details already. Does not work.
Last edited by swgsword; Mar 8, 2019 at 4:27 pm
#1808
Join Date: Feb 2013
Location: LA/NY/CHI
Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat
Posts: 1,876
I do not think that is correct. The website says 10pm closure which would put last orders at 9:30pm. Source is here. (Someone reported on FT that they were allowed to hang until 10:30pm at the bar in FFD.)
NOW WHICH ONE OF YOU DID THIS?!
#1809
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
It seems as if people are having an easier time changing the return once they’ve taken the first segment.
Has anyone actually tried changing the ticket while in transit in Hong Kong either in the lounge or a CX Service Centre?
Has anyone actually tried changing the ticket while in transit in Hong Kong either in the lounge or a CX Service Centre?
#1810
Join Date: Jun 2005
Programs: LATAM Black; AA EXP
Posts: 262
Successfully changed my A tickets for 56 USD directly on CXs webpage. Forgot to take a screenshot of the cost change matrix but this is how it's looking right now. So yes it's possible.. I suggest to put change bot outbound and inbound to get this calendar.. even if you intend to change only one of the flights. I haven't flown the first segment and booked directly on CXs website.
#1811
Join Date: Sep 2015
Posts: 139
Successfully changed my A tickets for 56 USD directly on CXs webpage. Forgot to take a screenshot of the cost change matrix but this is how it's looking right now. So yes it's possible.. I suggest to put change bot outbound and inbound to get this calendar.. even if you intend to change only one of the flights. I haven't flown the first segment and booked directly on CXs website.
Is there any reason why those days and not the others because what I've learned on expertflyer.com was that many of the other days had A fare available
#1812
Formerly known as rwk32882
Join Date: Aug 2005
Location: DEN, FL350
Programs: IHTFP, AS 75k, AA EXP, AC 75k, ex-UA 1K, Ex-BD *G (RIP), SPG Gold
Posts: 504
Do let us know if you learn more.
#1813
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
As an aside: why does anyone book these through third parties? Reading through this thread makes that seem like a headache to deal with. Did people do this just because booking after fares were pulled from CX.com? Or in hopes of higher probability of the error being honoured through OTA? It's my first time on an error fare so not sure if the latter is a real phenomenon, but from reading every page of this thread I'm certain I'll never book an error on OTA when available direct. Heck, hearing about people being on 4+ hour phone calls with Orbitz for a flight change makes me want to avoid OTAs altogether, not just for error fares...
#1814
Join Date: Jun 2017
Posts: 2,277
I tried to do the same thing on their website. What I could see was only a few days were available which allows for change without paying a huge amount of fare difference.
Is there any reason why those days and not the others because what I've learned on expertflyer.com was that many of the other days had A fare available
Is there any reason why those days and not the others because what I've learned on expertflyer.com was that many of the other days had A fare available
#1815
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
i proposed doing this a few posts back, however, a helpful FTer reminded me that I should check the fare rules regarding stopovers. For my particular fare, it seems like that change would violate the rules. It's unclear to me what state that leaves the ticket in.
Do let us know if you learn more.
Do let us know if you learn more.