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[Premium Fare Gone]: CX: Vietnam to North America from $674 (J) and $1100 (F)

Old Dec 31, 2018, 9:41 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: alexj7

CAUTION - TURNAROUND
"One customer did have issues. Wang Guanran, who documents his travels on hktravelblog.com, had his plans to travel to New York on Wednesday cut short when he was prevented from flying by immigration officials in Vietnam... he was detained by Vietnamese immigration officials, who said it was illegal to return to his city of origin while in transit." - Source:SCMP, 2 January 2019
Also https://rapidtravelchai.boardingarea...-direct-turns/

Visa Information: check out the Vietnam visa/VOA thread in the Asia forum. You can get either a visa on arrival where you get the stamp on arrival) or a "looseleaf" visa in advance from a VN Consulate in the US (which allows you to go straight to the immigration queue). There are sometimes lines for the VOA stamp and so the loosleaf approach can save you some time.

Seat Assignments

per NWPlatinum below - Cathay blocks out all seats except for 2D for some reason. I never understood the reasoning behind this but in any event just contact them for a seat assignment and they’ll let you have your choice. They like to block out seats for people with bassinets and babies. But you can usually get 2A, which is the best see if you’re solo traveler. Just say I want seat 2A and I’ll move if requested at the airport (never was asked to move)

Basic Visa Options for US Citizens
1. One month, one entry
2. One month, multiple entries
3. Three months, one entry
4. Three months, multiple entries
5. One year, multiple entries

Everyone needs an e-visa approval before boarding if they will enter the country. (e.g. clear customs). Connecting flights - even on separate tickets - do not require a visa IF IF IF the connecting airline has a counter in the transit area. (The airline may have their own rules.) Going back to the same country is not allowed without clearing customs first.

Expect the visa check at your point of departure. (Computer will flag your ticket.) The actual stamp is received on arrival (in most cases). (There is also the possibility of a visa insert with no need to go to 'visa on arrival'.)


Official Site: Embassy of the Socialist Republic of Vietnam in the United States

Lounge Access (Access Requirements)
JFK - AA Flagship First (F Departure)
ORD - British Airways Club / First Lounge T5 (J / F departures). AA Flagship lounge T3 (logistics in this post)
BOS
SFO - CX Lounge Terminal A (F or J Departure)
YVR - CX Lounge Gate 67

HKG

HAN - Song Hong Lounge (KA) or ACV/NIA Business Lounge (KA)
DAD

Current status:
  • Deal is no longer active (can't book this anymore)
    • CX announced that they will honor all tickets! Tweet here. Facebook here.

Mainstream media coverage:



Post your trip dates and itinerary here:
Please use (+1) to denote you are in F and can guest someone (or more than 1 person) into the F lounges in HKG.


January:
1/9: KA 294 HAN-HKG - tonykline1947 (+1)
1/10: CX 888 HKG-YVR - tonykline1947 (+1)
1/18: KA 296 HAN-HKG - SOWK
1/19: CX 888 HKG-YVR - SOWK
1/21: KA 227 DAD-HKG - Governator
1/21: KA 227 DAD-HKG - usairchairman (+1)
1/21: CX 840 HKG-JFK - usairchairman (+1)
1/21: CX 846 HKG-JFK - Governator
1/22: CX 845 JFK-HKG - Governator
1/23: KA 220 HKG-DAD - Governator (won't fly this one)
1/23: CX5227 DAD-HKG rbAA
1/23: CX840 HKG-JFK rbAA (can guest at Wing FC or Pier FC as I have 5hrs+)
1/26: CX 227 DAD-HKG - Synd(+1)
1/26: CX 846 HKG-JFK - Synd(+1)
1/29 KA 227 DAD-HKG - miffSC
1/29 CX 846 HKG-JFK - miffSC
1/30: CX 831 JFK-HKG - Synd (+1)
1/30: CX 865 JFK - YVR - HKG - ss2k(+1) can guest someone at JFK Flagship dining (i think)


February:
2/1: CX 220 - HKG - DAD - Synd (+1) - will try not to fly this one
2/1: CX 220 - HKG - DAD - ss2k (+1) - will probably stay in DAD for couple of days if anyone wants to join
2/2: CX865 JFK-YVR-HKG rbAA (can guest at JFK AA FL FC)
2/3 - KA 227 - DAD-HKG - swgsword, Pochama
2/3 - CX 840 - HKG-JFK - Pochama
2/4 - CX 888 - HKG-YVR-JFK - swgsword (+1, also FL at JFK)
2/4: CX5220 HKG-DAD rbAA (tight connection :50 so no lounge time unless I misconnect)
2/10: CX 764 SGN-HKG - zebes
2/11: CX 806 HKG-ORD - zebes
2/15: CX 831 JFK-HKG - usairchairman (+1)
2/15: CX 812 HKG-BOS - AnttiV
2/16: KA 220 HKG-DAD - usairchairman (+1)
2/18 CX 872 HKG-SFO - princesakura (+1)
2/19: KA 296 HAN-HKG - IncaTrails
2/19: CX 812 HKG-BOS - IncaTrails
2/22: CX 811 BOS-HKG - AnttiV

March:
3/01: CX 807 ORD-HKG - zebes
3/01 CX ### HAN-HKG - billbligh (+3)
3/02 CX888 HKG-YVR (0100) billybligh(+3)
3/03: CX 767 HKG-SGN - zebes
3/03: CX 764 SGN-HKG - zebes
3/04: CX 806 HKG-ORD - zebes
3/05: CX1790 HAN-HKG - dordal
3/06: CX872 HKG-SFO - dordal
3/08: CX 873 SFO-HKG - princesakura
3/11: KA 223 DAD-HKG - SiempreBCNJFK
3/12: CX 888 HKG-YVR-JFK - SiempreBCNJFK
3/12: CX 865 YVR-HKG - SOWK
3/13: CX 1791 HKG-HAN - SOWK
3/14: CX 5227 DAD-HKG - Hudute
3/14: CX 840 HKG-JFK - Hudute
3/15: CX 5527 DAD-HKG - Frebay (+1)
3/15: CX 840 HKG-JFK - Frebay (+1)
3/15: CX 845 JFK-HKG - SiempreBCNJFK
3/16: KA 228 HKG-DAD - SiempreBCNJFK
3/17: KA 227 DAD-HKG - SiempreBCNJFK
3/17: CX 890 HKG-EWR - SiempreBCNJFK
3/18: CX 872 HKG-SFO - princesakura (+1)
3/20: CX ### HKG-JFK - tcormier (+2)
3/20: CX 888 HKG-(YVR)-JFK - captainstubing (+1)
3/22: CX 831 JFK-HKG - captainstubing
3/22: CX 840 HKG-JFK - jongesander (+1)
3/25: CX 899 EWR-HKG - SiempreBCNJFK
3/26: KA 226 HKG-DAD - SiempreBCNJFK
3/26: CX 845 JFK-HKG - swgsword
3/27: KA 220 HKG-DAD - swgsword (+1)
3/27: KA ### HAN-HKG - Mauibaby2008
3/27: CX ### HKG-JFK - Mauibaby2008
3/28: CX 766 SGN-HKG - SiempreBCNJFK
3/28: CX 846 HKG-JFK - SiempreBCNJFK
3/29: CX 5296 HAN-HKG - LHG
3/29: CX 872 HKG-SFO - LHG
3/29: CX 807 ORD-HKG - zebes
3/31: CX 767 HKG-SGN - zebes

April:

4/3 CX 845 JFK-HKG - miffSC
4/4 KA 220 HKG-DAD - miffSC
4/6 KA 294 HAN-HKG - frisbfreek
4/7 CX 830 HKG-JFK - frisbfreek (+1)
4/13: KA 294 HAN-HKG - bostonbali (+1)
4/13: KA 294 HAN-HKG - swgsword
4/14: CX 888 HKG-YVR-JFK bostonbali (+1)
4/14: CX 888 HKG-YVR-JFK swgsword (+1)
4/19: KA 298 HAN-HKG shek3112
4/19: CX 846 HKG-JFK shek3112 (+3)
4/19: CX 806 HKG-ORD Oshkosh105 (+1)
4/20: CX 807 ORD-HKG Oshkosh105
4/29: CX 845 JFK-HKG shek3112 (+3)
4/30: KA 299 HKG-HAN shek3112 (may change)
4/30: KA 221 DAD-HKG - driveswith (+1)

May:
5/1: CX 888 HKG-YVR - driveswith (+1)
5/1: CX 888 YVR-JFK - driveswith (+1)
5/8: CX 845 JFK-HKG - driveswith (+1)
5/8: KA 221 DAD-HKG - zip10001
5/8: CX 840 HKG-JFK - zip10001
5/10: CX 873 SFO-HKG - dordal
5/11: CX5297 HKG-HAN - dordal
5/11: KA 296 HAN-HKG - james_yuen (+1)
5/12: CX 888 HKG-YVR - james_yuen (+1)
5/12: CX 5294 HAN-HKG - dordal
5/13: CX 872 HKG-SFO - dordal
5/13: BA 28 HKG-LHR - driveswith (+1)
5/15 CX865 YVR-HKG - james_yuen (+1)
5/16 KA 299 HKG-HAN - james_yuen (+1)
5/19: CX 845 JFK-HKG - Frebay (+1)
5/20: CX 5224 HKG-DAD - Frebay (+1)
5/21: KA 296 HAN-HKG - AndrewT84
5/22: CX 872 HKG-SFO - AndrewT84
5/24: CX 811 BOS-HKG - IncaTrails
5/25: KA 297 HKG-HAN - IncaTrails
5/28: CX 764 SGN-HKG - JetSetDave
5/28: CX 858 HKG-SEA - JetSetDave
5/30: CX 841 JFK-HKG - zip10001
5/31: KA 224 HKG-DAD - zip10001
5/31: CX 5294 (KA) HAN-HKG maverikbc (+1)

June:
6/1: CX 888 HKG-YVR maverikbc (+1)
6/2: KA 221 DAD-HKG - sgan317 (+2)
6/2: CX 840 HKG-JFK - sgan317 (+2)
6/2: KA 221 DAD-HKG - greendx
6/2: CX 840 HKG-JFK - greendx
6/3: CX 888 HKG-JFK - JALOO5-Flyer
6/8: KA 296 HAN-HKG - Mrow (+1)
6/8: CX 846 HKG-JFK - Mrow (+1)
6/8: CX 766 SGN-HKG - Quanh79 (+3)
6/8: CX 846 HKG-JFK - Quanh79 (+3)
6/8: KA 296 HAN-HKG - UAPremierGuy
6/8: CX 840 HKG-JFK - UAPremierGuy
6/8: KA 221 DAD-HKG - Evianon
6/8: CX 840 HKG-JFK - Evianon (+1)
6/9: KA 294 DAD-HKG - Frebay (+1)
6/10: CX 872 HKG-SFO - Frebay (+1)
6/10: CX 845 JFK-HKG - UAPremierGuy
6/11: CX 845 JFK-HKG - Evianon
6/12: KA 220: HKG-DAD - Evianon
6/12: CX 841 JFK-HKG - Mrow (+1)
6/12: CX 845 JFK-HKG - Hudute
6/13: KA 299 HKG-HAN - Mrow (+1)
6/13: CX 5220 HKG-DAD - Hudute
6/17: KA 225 DAD-HKG - CruisingAlitiude47
6/18: CX 830 HKG-JFK - CruisingAlitiude47
6/22: KA 294 HAN-HKG - FormallyKnownAs (+1)
6/22: CX 830 HKG-YVR - FormallyKnownAs (+1)
6/22: CX 888 HKG-JFK - FormallyKnownAs (+1)
6/22: KA 221 DAD-HKG ZohyeahZ (+2)
6/22: CX 840 HKG-JFK ZohyeahZ (+2)
6/28: CX 865 JFK-HKG - greendx
6/30: KA 220 HKG-DAD - greendx

July:
7/3: CX 857 SEA-HKG - JetSetDave
7/4: CX 767 HKG-SGN - JetSetDave
7/4: KA 294 HAN-HKG - Majuki
7/4 CX 872 SFO-HKG - princesakura
7/5: CX 872 HKG-SFO - Majuki
7/5: KA 227 DAD-HKG - afirm (+1)
7/6: CX 888 HKG-YVR-JFK- afirm (+1)
7/7: CX 841 JFK-HKG - afirm (+1)
7/8: KA 224 HKG-DAD - afirm (+1)
7/8: KA 296 HAN-HKG - terryversay (+1)
7/8: CX 840 HKG-JFK - terryversay (+1)
7/8: CX 872 - HKG-SFO - princesakura
7/9: CX 841 JFK-HKG - JALOO5-Flyer
7/11: CX 873 SFO-HKG - AndrewT84
7/12: KA 297 HKG-HAN - AndrewT84
7/12: CX 845 JFK-HKG - CruisingAltitude47
7/13: KA 220 HKG-DAD - CruisingAltitude47
7/14: KA 221 DAD-HKG - nutty92 (+2)
7/14: CX 840 HKG-JFK - nutty92 (+2)
7/14: CX 1764 SGN-HKG - chitink (+2)
7/15: CX 806 HKG-ORD - chitink (+2)
7/17: CX 840 HKG-JFK - danfl44 (+1)
7/20: CX 865 JFK-HKG zOhYeahz (+2)
7/22: KA 224 HKG-DAD zOhYeahz (+2)
7/25: CX 841 JFK-HKG - danfl44 (+1)
7/27: CX ### JFK-HKG - tcormier (+2)
7/30: KA 221 DAD-HKG - driveswith (+1)
7/31: CX 888 HKG-YVR - driveswith (+1)
7/31: CX 888 YVR-JFK - driveswith (+1)

August:

8/5: KA 225 DAD-HKG - sriegert
8/6: CX 888 HKG-JFK - sriegert
8/6 KA 221 DAD-HKG - aradisc (+1)
8/7 CX 888 HKG-YVR-JFK - aradisc (+1)
8/7: KA 221/840 DAD-HKG-JFK Brituchenite
8/9: CX 845 JFK-HKG - Quanh79 (+1)
8/9: CX767 HKG-SGN - Quanh79 (+1)
8/10 CX 840 HKG-JFK - thefilipinotraveler (+1)
8/11 CX 841 JFK-HKG - driveswith (+1)
8/11 KA 294 DAD-HKG - pochi
8/12 KA 225 DAD-HKG - Dancrane (+1)
8/12 CX 888 HKG-JFK - pochi (+1)
8/13 CX 830 HKG-JFK - Dancrane (+1)
8/17 CX 851 SFO-HKG - princesakura
8/17 CX 841 JFK-HKG - pochi (+1)
8/17 KA 297 HKG-HAN - thefilipinotraveler (+1)
8/18 CX 845 JFK-YVR-HKG - swgsword
8/19 KA 299 HKG-HAN - swgsword (+1)
8/19 CX 841 JFK-HKG - Dancrane (+1)
8/20 KA 224 HKG-DAD - Dancrane (+1)
8/23 CX 845 JFK-HKG - sriegert
8/23 CX812 HKG-BOS - paul4471 (+2)
8/24 - KA 220 HKG-DAD - sriegert
8/24 CX1790/VN592 HAN-HKG ritesa (+1)
8/25 CX888 HKG-YVR ritesa (+1)
8/26 CX 872 HKG-SFO - princesakura
8/27 CX865 YVR-HKG ritesa (+1)
8/30: CX835 JFK-HKG - terryversay (+1)
8/30: CX830 HKG-JFK - JALOO5-Flyer (+1)
8/31: KA297 HKG-HAN - terryversay (+1)
8/30 KA299 HKG-HAN ritesa (+1)
8/30: CX865CX5/220 JFK-YVR-HKG-DAD Brituchenite
8/30: KA/CX ### HAN-HKG-JFK-DCA - GlobalNelson

September:
9/1: CX 766 SGN-HKG - quinzinho (+1)
9/1: AA 192 / CX 7686 HKG-LAX - quinzinho (+1)
9/1: AA 303 LAX-IAD - quinzinho (+1)
9/1: CX 873 SFO-HKG - Majuki
9/1: CX 1791 HKG-HAN - paul4471 (+2)
9/2: KA 297 HKG-HAN - Majuki
9/6: AA 1139 IAD-LAX - quinzinho (+1)
9/7: AA 193 / CX 7685 LAX-HKG - quinzinho (+1)
9/8: CX 767 HKG-SGN - quinzinho (+1)
9/7: KA 221 DAD-HKG - ChiefNWA
9/7: CX 840 HKG-JFK - ChiefNWA
9/9: VN592-CX840 HAN-HKG-JFK - Zebranz
9/14: KA296-CX810 HAN-HKG pschafer+1 in J
9/14: CX 851 SFO-HKG - princesakura
9/26: CX 764 SGN-HKG - Phrantic
9/27: CX 806 HKG-ORD - Phrantic
9/28: CX 845 JFK-HKG - Pochama
9/29: KA 220 HKG-DAD - Pochama
9/30: CX ### JFK-HKG - Mauibaby2008

October:
10/01: KA ### HKG-HAN - Mauibaby2008
10/05: CX855-KA299 YVR-HKG-HAN - pschafer+1 in J
10/08 CX5221 - CX890 DAD-HKG-EWR MCI777
10/10 CX841 - CX5224 JFK-HKG-DAD MCI777
10/10: CX865-KA297 JFK-HKG-HAN - Zebranz
10/11: CX 865 JFK-HKG - ChiefNWA
10/12: KA 220 HKG-DAD - ChiefNWA
10/12: CX 873 SFO-HKG - dordal
10/13: CX5299 HKG-HAN
10/15: VN594-CX840 SGN-HKG-JFK - Zebranz
10/16-17: KA221J/CX888A DAD-HKG-YVR-JFK - Shareholder
10/19 CX865 YVR-HKG maverikbc (+1)
10/20 CX1791 (VN) HKG-HAN maverikbc (+1)
10/25: CX/KA ### DCA-JFK-HKG-HAN - GlobalNelson
10/30: CX 831 JFK-HKG - SiempreBCNJFK
10/31: CX 721 HKG-SGN - SiempreBCNJFK

November:
11/1: CX 831 JFK-HKG - sgan317 (+2)
11/1: KA/CX ### HAN-HKG-YVR - GlobalNelson
11/2: KA 220 HKG-DAD - sgan317 (+2)
11/4-6: CX865A/KA220J (CX5220J) JFK-HKG-DAD - Shareholder
11/7: CX 807 ORD-HKG - chitink (+1)
11/7: CX841-CX799 JFK-HKG-SGN - Zebranz (changed due to CX Cxl CX845)
11/8: CX 721 HKG-SGN - chitink (+1)
11/8: CX 845 JFK-HKG - nutty92 (+2)
11/9: KA 228 HKG-DAD - nutty92 (+2)
11/11: KA296-CX872 HAN-HKG-SFO - Zebranz
11/12: CX 1764 SGN-HKG - chitink (+1)
11/13: CX 806 HKG-ORD - chitink (+1)
11/17: KA 227 DAD-HKG - Paul5795 (+1)
11/18: CX 872 HKG-SFO - Paul5795 (+1)
11/26: CX 807 ORD-HKG - chitink (+1)
11/26: CX873-KA295 SFO-HKG-HAN - Zebranz (might abandon KA295)
11/27: CX 721 HKG-SGN - chitink (+1)
11/29: KA296 HAN-HKG - JAeX
11/30: CX872 HKG-SFO - JAeX
11/30: KA 227 DAD-HKG-Tennislover9
11/30: CX 846 HKG-JFK-Tennislover9
11/30: CX726 SGN-HKG- stephem (+4)
11/30: CX858 HKG-SEA- stephem (+4)

December:
12/02: HKG-SFO CX872- uclabruin82
12/14: KA 294 HAN-HKG - calcjr23 (+1)
12/15: CX 830 HKG-JFK - calcjr23 (+1)
12/15: CX873 SFO-HKG - Paul5795
12/17: KA226 HKG-DAD - Paul5795
12/18: CX 807 ORD-HKG - Phrantic
12/19: CX 865 YVR-HKG - FormallyKnownAs (+1)
12/19: CX 841 JFK-HKG - FormallyKnownAs (+1)
12/19: CX 865 JFK-YVR - calcjr23 (+1)
12/20: CX 865 YVR-HKG - calcjr23 (+1)
12/20: KA 295 HKG-HAN - FormallyKnownAs (+1) may abandon
12/20: CX 767 HKG-SGN - Phrantic
12/20: CX 845 JFK-HKG-Tennislover9
12/20: CX857 SEA-HKG- stephem (+4)
12/21: CX799 HKG-SGN- stephem (+4)
12/21: KA 228 HKG-DAD-Tennislover9 (may abandon)
12/21: KA 297 HKG-HAN - calcjr23 (+1)
12/21: CX873 SFO-HKG - JAeX
12/23: KA297 HKG-HAN - JAeX
12/24: CX 873 SFO-HKG - Frebay (+1)
12/24: KA 295 HKG-HAN - Frebay (+1)
12/24: CX 873 SFO-HKG - UCLABruin82

FARES (YMMV) listed alphabetically - F booked into J/A; J booked into I,D,C.


  • DAD-IAD: ~$1,483 (F)
  • DAD-JFK: ~$675 (J) ~$845 (F)
  • DAD-SFO: ~$931 (J)
  • HAN-BOS: ~$1,120 (J) ~$1,200 (F)
  • HAN-IAD: ~$1,000 (J) ~$1,400 (F)
  • HAN-JFK: ~$1,324 (J) ~$1,444 (F)
  • HAN-SFO: ~$1,240 (F)
  • HAN-YVR: ~$768 (J) ~$988 (F)
  • SGN-JFK: ~$1,849 (F)
  • SGN-ORD: ~$1,115 (F)
  • SGN-SEA: ~$1,109 (J)
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[Premium Fare Gone]: CX: Vietnam to North America from $674 (J) and $1100 (F)

Old Jan 1, 2019, 4:01 pm
  #436  
 
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
If the fare is not honored, does anyone on here intend to take legal action against CX and bring them to small claims court? Or file a DOT complaint?
NWplatinum is offline  
Old Jan 1, 2019, 4:10 pm
  #437  
 
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
Originally Posted by italdesign
Not that I expect F to be honored, but in case they do...

Am I understanding correctly that AS awards 350% of miles flown for CX F, and I would earn an additional 50% as MVP (making it 400% total)? Is that just RDM or EQM (or whatever AS calls it) too?

TIA.
EQM's are earned based upon distance and class of service bonus, so 150%. RDM's are based upon distance, plus class of service bonus, plus "additional bonus" plus elite bonus. So, MVP level elite earns 400% of BIS for CX FC fares. Of course, MVP Gold 75K earn 475%.
italdesign likes this.
rbAA is offline  
Old Jan 1, 2019, 4:13 pm
  #438  
FlyerTalk Evangelist
 
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,446
Originally Posted by italdesign
Not that I expect F to be honored, but in case they do...

Am I understanding correctly that AS awards 350% of miles flown for CX F, and I would earn an additional 50% as MVP (making it 400% total)? Is that just RDM or EQM (or whatever AS calls it) too?

TIA.
They are spelled out on the AS website:

https://www.alaskaair.com/content/mi...er-overview:CX

https://www.alaskaair.com/content/mileage-plan/membership-benefits?lid=nav:mileage-elite&int=AS_NAV_MP_EliteStatus_-prodID:MileagePlan

Originally Posted by NWplatinum
If the fare is not honored, does anyone on here intend to take legal action against CX and bring them to small claims court? Or file a DOT complaint?
Here we go...every thread.
ryandc99 and BCNforever like this.
Repooc17 is offline  
Old Jan 1, 2019, 4:14 pm
  #439  
 
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
Originally Posted by crazyanglaisy
She was less certain about the J tickets, which have done much, much less damage to the inventory. My view also is that the "doctrine of mistake" grounds for voiding the contract under HK law is much less clear cut for the J bookings - at least for those tickets that were priced at the non-DAD rate.
....
That is what i am hoping. A few current $1200ish exAsia biz fares now and even CX had them
not too long ago (ex-MLE and ex-CMB), so not clearly a mistake in my mind. I have plenty of receipts in my inbox for our family of five flying business class for what we paid on this.

My big question for US based folks is where will that question be addressed: will the DOT entertain a dispute about mistake and if not what court would have jurisdiction? My guess is this exceeds the allowable amount for small claims, if they even have jurisdiction, especially if you booked for multiple pax.
JetSetDave likes this.
stephem is offline  
Old Jan 1, 2019, 4:26 pm
  #440  
 
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
Originally Posted by haroon145


theres no 24 hour cancellation as far as I am aware, as there was an option to hold the booking
Priceline has a 24 hr cancellation policy as does EX. I used PL just in case. Even the CX site I looked at fares on also mentioned a 24 hr cancellation.
rbAA is offline  
Old Jan 1, 2019, 4:29 pm
  #441  
 
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,061
I booked one flight in J on CX.com and then cancelled it a half hour later and booked the F flight on the same site. The cost of the J flight has posted to my AMEX account, while the F flight is still processing. I'm guessing CX will process the cancellation in the next week or so, but just throwing out a data point.
steveholt is offline  
Old Jan 1, 2019, 4:34 pm
  #442  
 
Join Date: Mar 2016
Programs: OWE
Posts: 131
Originally Posted by rbAA
Priceline has a 24 hr cancellation policy as does EX. I used PL just in case. Even the CX site I looked at fares on also mentioned a 24 hr cancellation.
Be careful! i think for most of us in the US when we went to book these on cx wesbite, it routed to the vietnam english website. check your e-tickets. if the office address has a viet address then your ticket was issued in vietnam.

"Notwithstanding any contrary booking terms and conditions and/or fare rules, for bookings made 7 days or earlier before departure via the internet on the US site (http://www.cathaypacific.com/cx/en_US.html), involving itineraries to/from anywhere, you can cancel paid reservations within 24 hours after purchase for a full refund in accordance with our refund process set out at Changes, Cancellation and Refund."

i had to cancel mine bc it was closing in on the 24 hour and saw this, i submitted a refund request hoping they would just refund the whole thing!
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Old Jan 1, 2019, 4:37 pm
  #443  
 
Join Date: Sep 2009
Location: Global
Posts: 5,992
Originally Posted by staticx813
Be careful! i think for most of us in the US when we went to book these on cx wesbite, it routed to the vietnam english website. check your e-tickets. if the office address has a viet address then your ticket was issued in vietnam.

"Notwithstanding any contrary booking terms and conditions and/or fare rules, for bookings made 7 days or earlier before departure via the internet on the US site (http://www.cathaypacific.com/cx/en_US.html), involving itineraries to/from anywhere, you can cancel paid reservations within 24 hours after purchase for a full refund in accordance with our refund process set out at Changes, Cancellation and Refund."

i had to cancel mine bc it was closing in on the 24 hour and saw this, i submitted a refund request hoping they would just refund the whole thing!
I 100% hope they INSIST on enforcing the cancellation/change fees... because they are honoring the fare!
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Old Jan 1, 2019, 4:39 pm
  #444  
 
Join Date: Jan 2014
Programs: SPG Platinum, Marriott LT Platinum, Hilton Diamond, Hyatt Globalist, AA Platinum Pro, AS MVP Gold
Posts: 215
Originally Posted by staticx813
Be careful! i think for most of us in the US when we went to book these on cx wesbite, it routed to the vietnam english website. check your e-tickets. if the office address has a viet address then your ticket was issued in vietnam.

"Notwithstanding any contrary booking terms and conditions and/or fare rules, for bookings made 7 days or earlier before departure via the internet on the US site (http://www.cathaypacific.com/cx/en_US.html), involving itineraries to/from anywhere, you can cancel paid reservations within 24 hours after purchase for a full refund in accordance with our refund process set out at Changes, Cancellation and Refund."

i had to cancel mine bc it was closing in on the 24 hour and saw this, i submitted a refund request hoping they would just refund the whole thing!
I've been on hold with CX HK office for more than 30 minutes trying to get a live person to cancel this

::EDIT:: Nevermind, the system makes it that you have to cancel first then submit a refund request. Let's hope they give us our refund back without charging the cancellation fee.
jazzmailman is offline  
Old Jan 1, 2019, 4:42 pm
  #445  
 
Join Date: Mar 2016
Programs: OWE
Posts: 131
Originally Posted by jazzmailman
Did you cancel then submit refund request? or just refund request?

I've been on hold with CX HK office for more than 30 minutes trying to get a live person to cancel this
I canceled then submitted the request online
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Old Jan 1, 2019, 4:47 pm
  #446  
 
Join Date: Jun 2013
Posts: 531
Originally Posted by Guanran Wang
Booked 5 RT in F to JFK an 1 RT in J to EWR. Will fly to EWR tmr, positioning flight on the same KA plane and back, no visa needed.
I have checked in for my flight, no way they can cancel my EWR tmr!
Any update?
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Old Jan 1, 2019, 4:48 pm
  #447  
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Join Date: Aug 2014
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This may have been a short-term loan strategy for CX to balance the books for 2018, lol...
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Old Jan 1, 2019, 5:08 pm
  #448  
 
Join Date: Dec 2002
Location: Seattle WA
Programs: DL DM, Marriott Titanium, AA PLT for Life
Posts: 398
Originally Posted by haroon145


the return wasn’t free, this was the return fare. As you searched the website for return this was for the fare. If you searched one way, I don’t think the fare was available and one way fares are a lot higher anyway. Still fingers crossed 🤞
I mean that's just wrong. We booked ours one way on purpose as we had no intention of returning to Vietnam after a vacation in ... Vietnam.

The price for one way was the same as the price for the roundtrip in the case of our itinerary (SGN - HKG - LAX - SEA)
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Old Jan 1, 2019, 5:18 pm
  #449  
 
Join Date: May 2007
Location: variously: PVG, SFO, LHR
Programs: AA ExPlat, UA 1MM Gold, Hyatt Glob, Marriott Plat, IHG Plat, HH Gold
Posts: 1,678
Originally Posted by aradisc
Any update?
It's not even 9 am yet in HK. I would expect after a conference with their lawyers regarding their options they'll announce something in about 6-8 hours.

Edit: Ah I see you were asking about someone flying today. Usually if you can fly before any decision is made you should be good. So anyone flying before this afternoon should be fair game!
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Last edited by andrewwm; Jan 1, 2019 at 5:23 pm Reason: Read too quickly
andrewwm is offline  
Old Jan 1, 2019, 5:20 pm
  #450  
 
Join Date: Aug 2002
Posts: 641
Originally Posted by andrewwm
It's not even 9 am yet in HK. I would expect after a conference with their lawyers regarding their options they'll announce something in about 6-8 hours.
I could be wrong, but I think they were asking for an update from someone due to fly this today .
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