[Premium Fare Gone]: CX: Vietnam to North America from $674 (J) and $1100 (F)
Jan 20, 20, 11:07 pm - Wikipost
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Jun 15, 20, 9:39 am
#2956
Join Date: Jul 2008
Location: Penang, Malaysia
Programs: OZ *G, HHonors Gold, Aclub Plat
Posts: 1,019
No surprises but did want to share similar datapoint.... My already rescheduled July flight got cancelled and downgraded... Tried to push to December but CX call center wouldn't budge pass first available... scheduled for Aug 2nd now... let's see if we can keep this going till December..
Jul 2, 20, 10:46 am
#2957
Join Date: Sep 2016
Location: Las Vegas
Programs: American Airlines Plat Pro, Marriott Titanium, Hyatt Globalist
Posts: 203
Early August flights have been cancelled to Da Nang; looks like those flights will now be moved back to September...
This ticket is the trip that never ends!
This ticket is the trip that never ends!
Jul 2, 20, 11:56 am
#2958
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 844
I've received a bizarre email:
Travel in August. Booking currently looks intact - email doesn't specify which flight is going to be cancelled.
Important information about your flight
Special update
Booking reference: XXXXXX
Due to the novel coronavirus (COVID-19) outbreak and subsequent changes to our network, your flight will be cancelled.
If you have any associated expenses resulting from this cancellation and you intend to make a travel insurance claim, please use this email in support of your claim.
On behalf of Cathay Pacific, our sincere apologies for this late notice change to your travel plans.
Special update
Booking reference: XXXXXX
Due to the novel coronavirus (COVID-19) outbreak and subsequent changes to our network, your flight will be cancelled.
If you have any associated expenses resulting from this cancellation and you intend to make a travel insurance claim, please use this email in support of your claim.
On behalf of Cathay Pacific, our sincere apologies for this late notice change to your travel plans.
Jul 2, 20, 12:42 pm
#2959
Join Date: Sep 2009
Location: Global
Posts: 5,572
Originally Posted by wmaciej
I've received a bizarre email:
Travel in August. Booking currently looks intact - email doesn't specify which flight is going to be cancelled.
Travel in August. Booking currently looks intact - email doesn't specify which flight is going to be cancelled.
Jul 2, 20, 12:58 pm
#2960
Join Date: Aug 2010
Location: ORD | MDW
Programs: AA Plat | United Silver | Hyatt Globalist | Hilton Diamond | Marriott Titanium | IHG Ambassador
Posts: 83
Same cancellation email for Aug 3. For me, it's the HKG to HAN leg that's cancelled. Will update when I contact Cathay and let you all know what options to push dates again that I am given. Thanks for the data points.
Jul 4, 20, 2:49 pm
#2963
Join Date: Feb 2002
Location: RDU
Posts: 674
After receiving a similar email to the one posted above several days ago when the HKG-DAD segment was dropped from my reservation and only JFK-HKG continued to be shown as confirmed, today I received another email that the JFK-HKG flight had a change as well. Looking at the reservation, the booking on CX841 on 8/27 was changed from A to D. In expertflyer, CX843 and CX845 appear to be zeroed out in all classes throughout August, and CX841 is shown to operate all days except Sunday and Tuesday but doesn't show any F or A class on any days (not just zeroed out, it's simply not there), although it also shows the flight as being operated by a 77W. Maybe other schedule changes are still loading, and the chances of actually taking the trip are very low anyway, so I'm not calling in yet.
Jul 9, 20, 11:15 am
#2964
Join Date: Jul 2008
Location: Penang, Malaysia
Programs: OZ *G, HHonors Gold, Aclub Plat
Posts: 1,019
Originally Posted by hogo74
After receiving a similar email to the one posted above several days ago when the HKG-DAD segment was dropped from my reservation and only JFK-HKG continued to be shown as confirmed, today I received another email that the JFK-HKG flight had a change as well. Looking at the reservation, the booking on CX841 on 8/27 was changed from A to D. In expertflyer, CX843 and CX845 appear to be zeroed out in all classes throughout August, and CX841 is shown to operate all days except Sunday and Tuesday but doesn't show any F or A class on any days (not just zeroed out, it's simply not there), although it also shows the flight as being operated by a 77W. Maybe other schedule changes are still loading, and the chances of actually taking the trip are very low anyway, so I'm not calling in yet.
Jul 27, 20, 9:18 pm
#2966
Join Date: Aug 2010
Location: ORD | MDW
Programs: AA Plat | United Silver | Hyatt Globalist | Hilton Diamond | Marriott Titanium | IHG Ambassador
Posts: 83
Originally Posted by WittingGadabout
Original outbound July 2019. Original return November 2019. Paid the $100 change fee to move to return to June 2020 which reschduled the YVR-HKG leg by a full day and altogether cancelled the HKG - HAN leg. Been chatting with Twitter and at first it was no changes past the one year validity and only refund option. I said there are no flights and pushed for rebook in Nov or Dec. Was only offered Aug 2/3 as its first available. I'm likely to take it and hope for further changes. Just thought I'd share another DP...
Jul 28, 20, 6:00 am
#2968
Join Date: Nov 2018
Posts: 27
Wow are cathay serious ?
I flew one way and my flight Sfo to Hanoi In first class.
was cancelled by cathay (25.5)
I wanted to transfer the flight for next summer (only time I can take the flight ) but they said only next available flight since 1 past .
so I asked how much my refund will be
waiting more then 2 months for an answer
bothering them once in 2 weeks.
today I got mail and my refund is 147.5$ if I want .i would expect it to be at least half of what I paid (almost 1k + 100$ for change date )
do I have anything I can do ? Has anyone got a bigger refund ?
I flew one way and my flight Sfo to Hanoi In first class.
was cancelled by cathay (25.5)
I wanted to transfer the flight for next summer (only time I can take the flight ) but they said only next available flight since 1 past .
so I asked how much my refund will be
waiting more then 2 months for an answer
bothering them once in 2 weeks.
today I got mail and my refund is 147.5$ if I want .i would expect it to be at least half of what I paid (almost 1k + 100$ for change date )
do I have anything I can do ? Has anyone got a bigger refund ?
Jul 28, 20, 6:21 am
#2969
Join Date: Sep 2009
Location: Global
Posts: 5,572
Originally Posted by BCNforever
Here we go... HKG-DAD cancelled again....
Originally Posted by Edan217
Wow are cathay serious ?
I flew one way and my flight Sfo to Hanoi In first class.
was cancelled by cathay (25.5)
I wanted to transfer the flight for next summer (only time I can take the flight ) but they said only next available flight since 1 past .
so I asked how much my refund will be
waiting more then 2 months for an answer
bothering them once in 2 weeks.
today I got mail and my refund is 147.5$ if I want .i would expect it to be at least half of what I paid (almost 1k + 100$ for change date )
do I have anything I can do ? Has anyone got a bigger refund ?
I flew one way and my flight Sfo to Hanoi In first class.
was cancelled by cathay (25.5)
I wanted to transfer the flight for next summer (only time I can take the flight ) but they said only next available flight since 1 past .
so I asked how much my refund will be
waiting more then 2 months for an answer
bothering them once in 2 weeks.
today I got mail and my refund is 147.5$ if I want .i would expect it to be at least half of what I paid (almost 1k + 100$ for change date )
do I have anything I can do ? Has anyone got a bigger refund ?
CX has been saying all along you only get to push to first available flight. We had Aug canceled and were given the choice of the first day or two of Sept. (Not saying that is right, just what we experienced.)
I expect Sept will be canceled and we will be pushed to Oct, which will be canceled and pushed to Nov, then probably Dec. But no one knows for sure.
