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[Premium Fare Gone]: CX: Vietnam to North America from $674 (J) and $1100 (F)

[Premium Fare Gone]: CX: Vietnam to North America from $674 (J) and $1100 (F)

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Old Oct 1, 19, 9:51 am   -   Wikipost
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CAUTION - TURNAROUND
"One customer did have issues. Wang Guanran, who documents his travels on hktravelblog.com, had his plans to travel to New York on Wednesday cut short when he was prevented from flying by immigration officials in Vietnam... he was detained by Vietnamese immigration officials, who said it was illegal to return to his city of origin while in transit." - Source:SCMP, 2 January 2019
Also https://rapidtravelchai.boardingarea...-direct-turns/

Visa Information: check out the Vietnam visa/VOA thread in the Asia forum. You can get either a visa on arrival where you get the stamp on arrival) or a "looseleaf" visa in advance from a VN Consulate in the US (which allows you to go straight to the immigration queue). There are sometimes lines for the VOA stamp and so the loosleaf approach can save you some time.

Seat Assignments

per NWPlatinum below - Cathay blocks out all seats except for 2D for some reason. I never understood the reasoning behind this but in any event just contact them for a seat assignment and they’ll let you have your choice. They like to block out seats for people with bassinets and babies. But you can usually get 2A, which is the best see if you’re solo traveler. Just say I want seat 2A and I’ll move if requested at the airport (never was asked to move)

Basic Visa Options for US Citizens
1. One month, one entry
2. One month, multiple entries
3. Three months, one entry
4. Three months, multiple entries
5. One year, multiple entries

Everyone needs an e-visa approval before boarding if they will enter the country. (e.g. clear customs). Connecting flights - even on separate tickets - do not require a visa IF IF IF the connecting airline has a counter in the transit area. (The airline may have their own rules.) Going back to the same country is not allowed without clearing customs first.

Expect the visa check at your point of departure. (Computer will flag your ticket.) The actual stamp is received on arrival (in most cases). (There is also the possibility of a visa insert with no need to go to 'visa on arrival'.)


Official Site: Embassy of the Socialist Republic of Vietnam in the United States

Lounge Access (Access Requirements)
JFK - AA Flagship First (F Departure)
ORD - British Airways Club / First Lounge T5 (J / F departures). AA Flagship lounge T3 (logistics in this post)
BOS
SFO - CX Lounge Terminal A (F or J Departure)
YVR - CX Lounge Gate 67

HKG

HAN - Song Hong Lounge (KA) or ACV/NIA Business Lounge (KA)
DAD

Current status:
  • Deal is no longer active (can't book this anymore)
    • CX announced that they will honor all tickets! Tweet here. Facebook here.

Mainstream media coverage:

Post your trip dates and itinerary here:
Please use (+1) to denote you are in F and can guest someone (or more than 1 person) into the F lounges in HKG.


January:
1/9: KA 294 HAN-HKG - tonykline1947 (+1)
1/10: CX 888 HKG-YVR - tonykline1947 (+1)
1/18: KA 296 HAN-HKG - SOWK
1/19: CX 888 HKG-YVR - SOWK
1/21: KA 227 DAD-HKG - Governator
1/21: KA 227 DAD-HKG - usairchairman (+1)
1/21: CX 840 HKG-JFK - usairchairman (+1)
1/21: CX 846 HKG-JFK - Governator
1/22: CX 845 JFK-HKG - Governator
1/23: KA 220 HKG-DAD - Governator (won't fly this one)
1/23: CX5227 DAD-HKG rbAA
1/23: CX840 HKG-JFK rbAA (can guest at Wing FC or Pier FC as I have 5hrs+)
1/26: CX 227 DAD-HKG - Synd(+1)
1/26: CX 846 HKG-JFK - Synd(+1)
1/29 KA 227 DAD-HKG - miffSC
1/29 CX 846 HKG-JFK - miffSC
1/30: CX 831 JFK-HKG - Synd (+1)
1/30: CX 865 JFK - YVR - HKG - ss2k(+1) can guest someone at JFK Flagship dining (i think)


February:
2/1: CX 220 - HKG - DAD - Synd (+1) - will try not to fly this one
2/1: CX 220 - HKG - DAD - ss2k (+1) - will probably stay in DAD for couple of days if anyone wants to join
2/2: CX865 JFK-YVR-HKG rbAA (can guest at JFK AA FL FC)
2/3 - KA 227 - DAD-HKG - swgsword, Pochama
2/3 - CX 840 - HKG-JFK - Pochama
2/4 - CX 888 - HKG-YVR-JFK - swgsword (+1, also FL at JFK)
2/4: CX5220 HKG-DAD rbAA (tight connection :50 so no lounge time unless I misconnect)
2/10: CX 764 SGN-HKG - zebes
2/11: CX 806 HKG-ORD - zebes
2/15: CX 831 JFK-HKG - usairchairman (+1)
2/15: CX 812 HKG-BOS - AnttiV
2/16: KA 220 HKG-DAD - usairchairman (+1)
2/18 CX 872 HKG-SFO - princesakura (+1)
2/19: KA 296 HAN-HKG - IncaTrails
2/19: CX 812 HKG-BOS - IncaTrails
2/22: CX 811 BOS-HKG - AnttiV

March:
3/01: CX 807 ORD-HKG - zebes
3/01 CX ### HAN-HKG - billbligh (+3)
3/02 CX888 HKG-YVR (0100) billybligh(+3)
3/03: CX 767 HKG-SGN - zebes
3/03: CX 764 SGN-HKG - zebes
3/04: CX 806 HKG-ORD - zebes
3/05: CX1790 HAN-HKG - dordal
3/06: CX872 HKG-SFO - dordal
3/08: CX 873 SFO-HKG - princesakura
3/11: KA 223 DAD-HKG - SiempreBCNJFK
3/12: CX 888 HKG-YVR-JFK - SiempreBCNJFK
3/12: CX 865 YVR-HKG - SOWK
3/13: CX 1791 HKG-HAN - SOWK
3/14: CX 5227 DAD-HKG - Hudute
3/14: CX 840 HKG-JFK - Hudute
3/15: CX 5527 DAD-HKG - Frebay (+1)
3/15: CX 840 HKG-JFK - Frebay (+1)
3/15: CX 845 JFK-HKG - SiempreBCNJFK
3/16: KA 228 HKG-DAD - SiempreBCNJFK
3/17: KA 227 DAD-HKG - SiempreBCNJFK
3/17: CX 890 HKG-EWR - SiempreBCNJFK
3/18: CX 872 HKG-SFO - princesakura (+1)
3/20: CX ### HKG-JFK - tcormier (+2)
3/20: CX 888 HKG-(YVR)-JFK - captainstubing (+1)
3/22: CX 831 JFK-HKG - captainstubing
3/22: CX 840 HKG-JFK - jongesander (+1)
3/25: CX 899 EWR-HKG - SiempreBCNJFK
3/26: KA 226 HKG-DAD - SiempreBCNJFK
3/26: CX 845 JFK-HKG - swgsword
3/27: KA 220 HKG-DAD - swgsword (+1)
3/27: KA ### HAN-HKG - Mauibaby2008
3/27: CX ### HKG-JFK - Mauibaby2008
3/28: CX 766 SGN-HKG - SiempreBCNJFK
3/28: CX 846 HKG-JFK - SiempreBCNJFK
3/29: CX 5296 HAN-HKG - LHG
3/29: CX 872 HKG-SFO - LHG
3/29: CX 807 ORD-HKG - zebes
3/31: CX 767 HKG-SGN - zebes

April:

4/3 CX 845 JFK-HKG - miffSC
4/4 KA 220 HKG-DAD - miffSC
4/6 KA 294 HAN-HKG - frisbfreek
4/7 CX 830 HKG-JFK - frisbfreek (+1)
4/13: KA 294 HAN-HKG - bostonbali (+1)
4/13: KA 294 HAN-HKG - swgsword
4/14: CX 888 HKG-YVR-JFK bostonbali (+1)
4/14: CX 888 HKG-YVR-JFK swgsword (+1)
4/19: KA 298 HAN-HKG shek3112
4/19: CX 846 HKG-JFK shek3112 (+3)
4/19: CX 806 HKG-ORD Oshkosh105 (+1)
4/20: CX 807 ORD-HKG Oshkosh105
4/29: CX 845 JFK-HKG shek3112 (+3)
4/30: KA 299 HKG-HAN shek3112 (may change)
4/30: KA 221 DAD-HKG - driveswith (+1)

May:
5/1: CX 888 HKG-YVR - driveswith (+1)
5/1: CX 888 YVR-JFK - driveswith (+1)
5/8: CX 845 JFK-HKG - driveswith (+1)
5/8: KA 221 DAD-HKG - zip10001
5/8: CX 840 HKG-JFK - zip10001
5/10: CX 873 SFO-HKG - dordal
5/11: CX5297 HKG-HAN - dordal
5/11: KA 296 HAN-HKG - james_yuen (+1)
5/12: CX 888 HKG-YVR - james_yuen (+1)
5/12: CX 5294 HAN-HKG - dordal
5/13: CX 872 HKG-SFO - dordal
5/13: BA 28 HKG-LHR - driveswith (+1)
5/15 CX865 YVR-HKG - james_yuen (+1)
5/16 KA 299 HKG-HAN - james_yuen (+1)
5/19: CX 845 JFK-HKG - Frebay (+1)
5/20: CX 5224 HKG-DAD - Frebay (+1)
5/21: KA 296 HAN-HKG - AndrewT84
5/22: CX 872 HKG-SFO - AndrewT84
5/24: CX 811 BOS-HKG - IncaTrails
5/25: KA 297 HKG-HAN - IncaTrails
5/28: CX 764 SGN-HKG - JetSetDave
5/28: CX 858 HKG-SEA - JetSetDave
5/30: CX 841 JFK-HKG - zip10001
5/31: KA 224 HKG-DAD - zip10001
5/31: CX 5294 (KA) HAN-HKG maverikbc (+1)

June:
6/1: CX 888 HKG-YVR maverikbc (+1)
6/2: KA 221 DAD-HKG - sgan317 (+2)
6/2: CX 840 HKG-JFK - sgan317 (+2)
6/2: KA 221 DAD-HKG - greendx
6/2: CX 840 HKG-JFK - greendx
6/3: CX 888 HKG-JFK - JALOO5-Flyer
6/8: KA 296 HAN-HKG - Mrow (+1)
6/8: CX 846 HKG-JFK - Mrow (+1)
6/8: CX 766 SGN-HKG - Quanh79 (+3)
6/8: CX 846 HKG-JFK - Quanh79 (+3)
6/8: KA 296 HAN-HKG - UAPremierGuy
6/8: CX 840 HKG-JFK - UAPremierGuy
6/8: KA 221 DAD-HKG - Evianon
6/8: CX 840 HKG-JFK - Evianon (+1)
6/9: KA 294 DAD-HKG - Frebay (+1)
6/10: CX 872 HKG-SFO - Frebay (+1)
6/10: CX 845 JFK-HKG - UAPremierGuy
6/11: CX 845 JFK-HKG - Evianon
6/12: KA 220: HKG-DAD - Evianon
6/12: CX 841 JFK-HKG - Mrow (+1)
6/12: CX 845 JFK-HKG - Hudute
6/13: KA 299 HKG-HAN - Mrow (+1)
6/13: CX 5220 HKG-DAD - Hudute
6/17: KA 225 DAD-HKG - CruisingAlitiude47
6/18: CX 830 HKG-JFK - CruisingAlitiude47
6/22: KA 294 HAN-HKG - FormallyKnownAs (+1)
6/22: CX 830 HKG-YVR - FormallyKnownAs (+1)
6/22: CX 888 HKG-JFK - FormallyKnownAs (+1)
6/22: KA 221 DAD-HKG ZohyeahZ (+2)
6/22: CX 840 HKG-JFK ZohyeahZ (+2)
6/28: CX 865 JFK-HKG - greendx
6/30: KA 220 HKG-DAD - greendx

July:
7/3: CX 857 SEA-HKG - JetSetDave
7/4: CX 767 HKG-SGN - JetSetDave
7/4: KA 294 HAN-HKG - Majuki
7/4 CX 872 SFO-HKG - princesakura
7/5: CX 872 HKG-SFO - Majuki
7/5: KA 227 DAD-HKG - afirm (+1)
7/6: CX 888 HKG-YVR-JFK- afirm (+1)
7/7: CX 841 JFK-HKG - afirm (+1)
7/8: KA 224 HKG-DAD - afirm (+1)
7/8: KA 296 HAN-HKG - terryversay (+1)
7/8: CX 840 HKG-JFK - terryversay (+1)
7/8: CX 872 - HKG-SFO - princesakura
7/9: CX 841 JFK-HKG - JALOO5-Flyer
7/11: CX 873 SFO-HKG - AndrewT84
7/12: KA 297 HKG-HAN - AndrewT84
7/12: CX 845 JFK-HKG - CruisingAltitude47
7/13: KA 220 HKG-DAD - CruisingAltitude47
7/14: KA 221 DAD-HKG - nutty92 (+2)
7/14: CX 840 HKG-JFK - nutty92 (+2)
7/14: CX 1764 SGN-HKG - chitink (+2)
7/15: CX 806 HKG-ORD - chitink (+2)
7/17: CX 840 HKG-JFK - danfl44 (+1)
7/20: CX 865 JFK-HKG zOhYeahz (+2)
7/22: KA 224 HKG-DAD zOhYeahz (+2)
7/25: CX 841 JFK-HKG - danfl44 (+1)
7/27: CX ### JFK-HKG - tcormier (+2)
7/30: KA 221 DAD-HKG - driveswith (+1)
7/31: CX 888 HKG-YVR - driveswith (+1)
7/31: CX 888 YVR-JFK - driveswith (+1)

August:

8/5: KA 225 DAD-HKG - sriegert
8/6: CX 888 HKG-JFK - sriegert
8/6 KA 221 DAD-HKG - aradisc (+1)
8/7 CX 888 HKG-YVR-JFK - aradisc (+1)
8/7: KA 221/840 DAD-HKG-JFK Brituchenite
8/9: CX 845 JFK-HKG - Quanh79 (+1)
8/9: CX767 HKG-SGN - Quanh79 (+1)
8/10 CX 840 HKG-JFK - thefilipinotraveler (+1)
8/11 CX 841 JFK-HKG - driveswith (+1)
8/11 KA 294 DAD-HKG - pochi
8/12 KA 225 DAD-HKG - Dancrane (+1)
8/12 CX 888 HKG-JFK - pochi (+1)
8/13 CX 830 HKG-JFK - Dancrane (+1)
8/17 CX 851 SFO-HKG - princesakura
8/17 CX 841 JFK-HKG - pochi (+1)
8/17 KA 297 HKG-HAN - thefilipinotraveler (+1)
8/18 CX 845 JFK-YVR-HKG - swgsword
8/19 KA 299 HKG-HAN - swgsword (+1)
8/19 CX 841 JFK-HKG - Dancrane (+1)
8/20 KA 224 HKG-DAD - Dancrane (+1)
8/23 CX 845 JFK-HKG - sriegert
8/23 CX812 HKG-BOS - paul4471 (+2)
8/24 - KA 220 HKG-DAD - sriegert
8/24 CX1790/VN592 HAN-HKG ritesa (+1)
8/25 CX888 HKG-YVR ritesa (+1)
8/26 CX 872 HKG-SFO - princesakura
8/27 CX865 YVR-HKG ritesa (+1)
8/30: CX835 JFK-HKG - terryversay (+1)
8/30: CX830 HKG-JFK - JALOO5-Flyer (+1)
8/31: KA297 HKG-HAN - terryversay (+1)
8/30 KA299 HKG-HAN ritesa (+1)
8/30: CX865CX5/220 JFK-YVR-HKG-DAD Brituchenite
8/30: KA/CX ### HAN-HKG-JFK-DCA - GlobalNelson

September:
9/1: CX 766 SGN-HKG - quinzinho (+1)
9/1: AA 192 / CX 7686 HKG-LAX - quinzinho (+1)
9/1: AA 303 LAX-IAD - quinzinho (+1)
9/1: CX 873 SFO-HKG - Majuki
9/1: CX 1791 HKG-HAN - paul4471 (+2)
9/2: KA 297 HKG-HAN - Majuki
9/6: AA 1139 IAD-LAX - quinzinho (+1)
9/7: AA 193 / CX 7685 LAX-HKG - quinzinho (+1)
9/8: CX 767 HKG-SGN - quinzinho (+1)
9/7: KA 221 DAD-HKG - ChiefNWA
9/7: CX 840 HKG-JFK - ChiefNWA
9/9: VN592-CX840 HAN-HKG-JFK - Zebranz
9/14: KA296-CX810 HAN-HKG pschafer+1 in J
9/14: CX 851 SFO-HKG - princesakura
9/26: CX 764 SGN-HKG - Phrantic
9/27: CX 806 HKG-ORD - Phrantic
9/28: CX 845 JFK-HKG - Pochama
9/29: KA 220 HKG-DAD - Pochama
9/30: CX ### JFK-HKG - Mauibaby2008

October:
10/01: KA ### HKG-HAN - Mauibaby2008
10/05: CX855-KA299 YVR-HKG-HAN - pschafer+1 in J
10/08 CX5221 - CX890 DAD-HKG-EWR MCI777
10/10 CX841 - CX5224 JFK-HKG-DAD MCI777
10/10: CX865-KA297 JFK-HKG-HAN - Zebranz
10/11: CX 865 JFK-HKG - ChiefNWA
10/12: KA 220 HKG-DAD - ChiefNWA
10/12: CX 873 SFO-HKG - dordal
10/13: CX5299 HKG-HAN
10/15: VN594-CX840 SGN-HKG-JFK - Zebranz
10/16-17: KA221J/CX888A DAD-HKG-YVR-JFK - Shareholder
10/19 CX865 YVR-HKG maverikbc (+1)
10/20 CX1791 (VN) HKG-HAN maverikbc (+1)
10/25: CX/KA ### DCA-JFK-HKG-HAN - GlobalNelson
10/30: CX 831 JFK-HKG - SiempreBCNJFK
10/31: CX 721 HKG-SGN - SiempreBCNJFK

November:
11/1: CX 831 JFK-HKG - sgan317 (+2)
11/1: KA/CX ### HAN-HKG-YVR - GlobalNelson
11/2: KA 220 HKG-DAD - sgan317 (+2)
11/4-6: CX865A/KA220J (CX5220J) JFK-HKG-DAD - Shareholder
11/7: CX 807 ORD-HKG - chitink (+1)
11/7: CX845-VN599 JFK-HKG-SGN - Zebranz
11/8: CX 721 HKG-SGN - chitink (+1)
11/8: CX 845 JFK-HKG - nutty92 (+2)
11/9: KA 228 HKG-DAD - nutty92 (+2)
11/11: KA296-CX872 HAN-HKG-SFO - Zebranz
11/12: CX 1764 SGN-HKG - chitink (+1)
11/13: CX 806 HKG-ORD - chitink (+1)
11/17: KA 227 DAD-HKG - Paul5795 (+1)
11/18: CX 872 HKG-SFO - Paul5795 (+1)
11/26: CX 807 ORD-HKG - chitink (+1)
11/26: CX873-KA295 SFO-HKG-HAN - Zebranz (might abandon KA295)
11/27: CX 721 HKG-SGN - chitink (+1)
11/29: KA296 HAN-HKG - JAeX
11/30: CX872 HKG-SFO - JAeX
11/30: KA 227 DAD-HKG-Tennislover9
11/30: CX 846 HKG-JFK-Tennislover9
11/30: CX726 SGN-HKG- stephem (+4)
11/30: CX858 HKG-SEA- stephem (+4)

December:
12/02: HKG-SFO CX872- uclabruin82
12/14: KA 294 HAN-HKG - calcjr23 (+1)
12/15: CX 830 HKG-JFK - calcjr23 (+1)
12/15: CX873 SFO-HKG - Paul5795
12/17: KA226 HKG-DAD - Paul5795
12/18: CX 807 ORD-HKG - Phrantic
12/19: CX 865 YVR-HKG - FormallyKnownAs (+1)
12/19: CX 841 JFK-HKG - FormallyKnownAs (+1)
12/19: CX 865 JFK-YVR - calcjr23 (+1)
12/20: CX 865 YVR-HKG - calcjr23 (+1)
12/20: KA 295 HKG-HAN - FormallyKnownAs (+1) may abandon
12/20: CX 767 HKG-SGN - Phrantic
12/20: CX 845 JFK-HKG-Tennislover9
12/20: CX857 SEA-HKG- stephem (+4)
12/21: CX799 HKG-SGN- stephem (+4)
12/21: KA 228 HKG-DAD-Tennislover9 (may abandon)
12/21: KA 297 HKG-HAN - calcjr23 (+1)
12/21: CX873 SFO-HKG - JAeX
12/23: KA297 HKG-HAN - JAeX
12/24: CX 873 SFO-HKG - Frebay (+1)
12/24: KA 295 HKG-HAN - Frebay (+1)
12/24: CX 873 SFO-HKG - UCLABruin82

January 2020:
1/25: CX 831 JFK-HKG - alexj7 (+1)

FARES (YMMV) listed alphabetically - F booked into J/A; J booked into I,D,C.
  • DAD-IAD: ~$1,483 (F)
  • DAD-JFK: ~$675 (J) ~$845 (F)
  • DAD-SFO: ~$931 (J)
  • HAN-BOS: ~$1,120 (J) ~$1,200 (F)
  • HAN-IAD: ~$1,000 (J) ~$1,400 (F)
  • HAN-JFK: ~$1,324 (J) ~$1,444 (F)
  • HAN-SFO: ~$1,240 (F)
  • HAN-YVR: ~$768 (J) ~$988 (F)
  • SGN-JFK: ~$1,849 (F)
  • SGN-ORD: ~$1,115 (F)
  • SGN-SEA: ~$1,109 (J)
Print Wikipost

Old May 20, 19, 3:35 pm
  #2176  
 
Join Date: Mar 2009
Posts: 73
Originally Posted by homeone View Post
so CX is able to make changes to an orbitz issued ticket? thats good news to hear. guess i'll try calling sometime to see if they can find sfo to hkg flight.

anyone able to build in a stopover at HKG too? i recall earlier posts of ppl able to add on stopover so the hkg to vietnam segment is a couple days later. can anyone still confirm if that is true? and if it costs any additional ($100?) thanks in advance!
I was physically in the wing lounge in HKG and asked that same question regarding being able to change the hkg-han leg where I could stay a few days in HKG when I fly that side of the ticket in October. Their first check was to see the change fee and asked if I would be willing to pay 107 USD. I said yes and they proceeded to look at my dates and could not find any. But, it led me to believe that if I kept calling from the states and they had seats available, then I could get the layover for the change fee. Assuming it would be the same for the DAD leg (unless the VN airline threw in a curve). Hope this helps. If I could make my ideal change, I would be asking to change the date so we could spend a few days in HKG, and then change the destination from Hanoi to Danang since we really want to go to an hoi. Will appreciate any updates you get if you call them.
pentiumii is offline  
Old May 20, 19, 6:48 pm
  #2177  
 
Join Date: Jul 2013
Location: SF Bay Area
Programs: AA Plat; DL Silver; UA Silver; IHG Plat
Posts: 84
Originally Posted by pentiumii View Post
I was physically in the wing lounge in HKG and asked that same question regarding being able to change the hkg-han leg where I could stay a few days in HKG when I fly that side of the ticket in October. Their first check was to see the change fee and asked if I would be willing to pay 107 USD. I said yes and they proceeded to look at my dates and could not find any. But, it led me to believe that if I kept calling from the states and they had seats available, then I could get the layover for the change fee. Assuming it would be the same for the DAD leg (unless the VN airline threw in a curve). Hope this helps. If I could make my ideal change, I would be asking to change the date so we could spend a few days in HKG, and then change the destination from Hanoi to Danang since we really want to go to an hoi. Will appreciate any updates you get if you call them.
was your ticketed booked on CX website or third party such as orbitz like me?? (this could affect how you were quoted) someone correct me if i'm wrong but i doubt will allow you to change the destination of return leg from HAN to DAD. i could be wrong but i dont recall hearing of that without triggering a full reprice. i guess the next step would be to try calling CX customer service and ask for the change of date for sfo - HKG and then additional layover in hkg and see what total price i get quoted. totally happy paying the ~100 USD price for that change. if CX can't help, i'll try orbitz customer service next then. any thoughts?
homeone is offline  
Old May 20, 19, 7:03 pm
  #2178  
 
Join Date: Mar 2009
Posts: 73
Originally Posted by homeone View Post
was your ticketed booked on CX website or third party such as orbitz like me?? (this could affect how you were quoted) someone correct me if i'm wrong but i doubt will allow you to change the destination of return leg from HAN to DAD. i could be wrong but i dont recall hearing of that without triggering a full reprice. i guess the next step would be to try calling CX customer service and ask for the change of date for sfo - HKG and then additional layover in hkg and see what total price i get quoted. totally happy paying the ~100 USD price for that change. if CX can't help, i'll try orbitz customer service next then. any thoughts?
sorry about the omission. I booked the ticket via Cathay Pacific website. But I will add that a few months ago, I called a Cathay number to ask about a layover (before I flew any of it) and was told a reprice of $24,000 would be involved. But in the lounge, in may, I think they had seen more of these requests and had developed some better responses. Good luck, we have now decided to not do the layover since on the outbound, we had 12 hours in HKG and on the inbound we will have another 12 hours and I mostly just just wanted the spouse to see Hong Kong. Thus, more time in Bali. If you have a 12 hour layover in HKG, may I suggest the Roundhouse BBQ and craft beer place. Get the short rib. Stunning.
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Old May 20, 19, 8:35 pm
  #2179  
 
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If you need a refund of your ticket, contact the Cathay ticketing office in Vietnam by email directly. It's painless and they offered a full refund, no cancellation fee. I won't post the email here but search for the Ho Chi Minh City ticket office contact.
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Old May 20, 19, 8:37 pm
  #2180  
 
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Originally Posted by AwardBee View Post
If you need a refund of your ticket, contact the Cathay ticketing office in Vietnam by email directly. It's painless and they offered a full refund, no cancellation fee. I won't post the email here but search for the Ho Chi Minh City ticket office contact.
I bet that was because of the threat from the guy that was going to file a complaint with the DOT. hahahahahahahaha
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Old May 20, 19, 8:40 pm
  #2181  
 
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Originally Posted by pentiumii View Post
I bet that was because of the threat from the guy that was going to file a complaint with the DOT. hahahahahahahaha
Whatever it is, it worked
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Old May 21, 19, 12:00 am
  #2182  
 
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Originally Posted by AwardBee View Post
If you need a refund of your ticket, contact the Cathay ticketing office in Vietnam by email directly. It's painless and they offered a full refund, no cancellation fee. I won't post the email here but search for the Ho Chi Minh City ticket office contact.
Are refunds without cancellation fee also available this way to those who booked this fare in J?

Fare rules for J bookings say $200 cancellation / passenger - it'd be very useful to know if there's a chance of the CX ticketing office in Vietnam being more accommodating
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Old May 21, 19, 12:55 am
  #2183  
 
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Originally Posted by pentiumii View Post
I bet that was because of the threat from the guy that was going to file a complaint with the DOT. hahahahahahahaha
Originally Posted by mster View Post
Are refunds without cancellation fee also available this way to those who booked this fare in J?

Fare rules for J bookings say $200 cancellation / passenger - it'd be very useful to know if there's a chance of the CX ticketing office in Vietnam being more accommodating
I would imagine yes. Best way to find out is emailing them, which takes as long as writing on this forum.
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Old May 21, 19, 3:39 am
  #2184  
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Originally Posted by AwardBee View Post
I would imagine yes. Best way to find out is emailing them, which takes as long as writing on this forum.
Of course this forum, FlyerTalk, exists for members to share information, ask questions and get an idea of what the likelihood is of their request to succeed before they go looking for the email address.
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Old May 21, 19, 5:36 am
  #2185  
 
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Originally Posted by AwardBee View Post
If you need a refund of your ticket, contact the Cathay ticketing office in Vietnam by email directly. It's painless and they offered a full refund, no cancellation fee. I won't post the email here but search for the Ho Chi Minh City ticket office contact.
Not sure why you won't post an email address that you recommend just searching for via internet search. FT is all about sharing information to save each other time.

Anyway, while I have no need, here is what I found for those interested. And if there is a better one, I hope someone will share for those that need it.

Cathay Pacific –Ho Chi Minh City

Address
Unit 2, 5th Foor, 72-74 Nguyen Thi Minh Khai, Dist 3. Ho Chi Minh City

Reservations
(+84 8) 38 223 203
Mon to Fri:
0830 – 1200
1330 -1630
Sat: 0830 – 1200 (Reservations line only. Office closed)
email: sgn#[email protected]

Office Hours
  • Mon to Fri:
    0830 – 1200
    1330 – 1630
Fax
(+84 8) 38 258 276

Airport Name
Tan Son Nhat International Airport

Airport Fax
(+84 8) 3844 8366
email: sgn#[email protected]

Baggage Services
(+84 8) 35 470 415
fax : (+84 8) 38 462 803
email: sgn#[email protected]
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Old May 21, 19, 10:24 am
  #2186  
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Old May 21, 19, 6:54 pm
  #2187  
 
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Originally Posted by homeone View Post
was your ticketed booked on CX website or third party such as orbitz like me?? (this could affect how you were quoted) someone correct me if i'm wrong but i doubt will allow you to change the destination of return leg from HAN to DAD. i could be wrong but i dont recall hearing of that without triggering a full reprice. i guess the next step would be to try calling CX customer service and ask for the change of date for sfo - HKG and then additional layover in hkg and see what total price i get quoted. totally happy paying the ~100 USD price for that change. if CX can't help, i'll try orbitz customer service next then. any thoughts?
The booking source has no impact on a change price quote. None whatsoever.

From all data points so far it seems though that DAD as gateway is the biggest problem here. Capacity related maybe? HAN as well as SGN appear to be easier to deal with.
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Old May 21, 19, 7:49 pm
  #2188  
 
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FWIW - I booked online with CX. Was looking to move the return date. It did give me an option 3 days later in first. So just another confirmation it is still possible to move the flights.
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Old May 21, 19, 9:40 pm
  #2189  
 
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Getting excited to fly this fare in August, just booked my positioning flights!

Now to find something interesting to do outside of SFO for a week .... because goodness knows I'm not paying those hotel prices for more than a night or 2, jeepers!
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Old May 22, 19, 2:49 pm
  #2190  
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DAD Same-Day Update

Originally Posted by BigRedBears View Post
If anyone still cares, I just successfully did same day turnaround at DAD.

CX staff met me at the bridge (I didn't request it), walked to security at transfer counter, and then took me to departure gate. Whole thing took 13 mins.

- I didn't have any checked bags (who would?!)
- I online checked in and printed DAD-HKG boarding pass in HKG on the way to DAD
- I already had received multi-entry visa to Vietnam during a previous positioning trip

CX representative didn't offer any details, but she also didn't seem surprised.

Just FYI, YMMV
Similar experience to BigRedBears, with a couple of caveats/changes:
CX staff met me on the bridge (didn't request), complete with a sign. Took me through the crew exit for immigration (this was helpful as line would have been a bit more challenging). I then cleared immigration (entry), had to walk out of airport and walk back in to re-clear immigration (no assist on return portion--this could be a bottleneck for people)
--no checked bags
--had DAD-HKG boarding pass
--only had VOA printed out (this probably took an extra 1 minute of work clearing immigration on entry vs. having a multi-entry visa)

FAs had a good laugh seeing me in the same seat on return. On the HKG-JFK portion, I feel like 4/6 of first class cabin had started with me in DAD...

Thanks again to BigRedBears for giving me confidence (?) that this might work! As always, YMMV
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