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[PREM FARE GONE] Philippine Airlines, LHR-HKG, £500 J return

[PREM FARE GONE] Philippine Airlines, LHR-HKG, £500 J return

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Old Apr 28, 19, 10:51 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Palal
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Top tips for the "Dim Sum / Chicken adobo" fare:
  • At more than 5 weeks after most of us booked this fare it looks increasingly likely that the fare will stick. However prudence is still advisable and we should all avoid contacting the booking agent and if essential to contact try to deal with the airline direct.
  • Check that your original itenary is intact and ticketed as PAL revised their LHR flight schedule in early September and there appear to now only be 5 flights a week now rather than daily. Use TripCase to do this - see post #114 on how to do this (thanks to @MyFlights App). If you have incurred an involuntary change you can contact PAL and they will permit one change to amend your itenary. They appear to be flexible to shift flights to adjacent days, but if you try to push to be rerouted on another carrier to maintain the original itenary times you might find your flights are cancelled and you end up with a refund.
  • Online seat assignments are not possible on PAL when booked through a 3rd party, you have to call up, it is best to call PAL on 0808 164 9888 rather than the booking agent.
  • Whilst it looks like the fare is going to stick be aware that making other travel arrangements around this booking are at your own risk so consider making bookings that are refundable or covered by insurance if needed.
In hopes that this will go ahead, here's a wiki to see who's going and when.
Updated to post #253

November '18
Outbound
LHR-HKG : 09/11/18 : Carnaby
Inbound
HKG-LHR : 22/11/18 : Carnaby

December '18
Outbound
LHR-HKG : 29/12/18 : Wildwater
Inbound
None

January '19
Outbound
LHR-HKG : 10/01/19 : dsf
LHR-HKG : 12/01/19 : SFO1967
LHR-HKG : 12/01/19 : TravelQuinten
LHR-HKG : 17/01/19 : Kauppias
Inbound
HKG-LHR : 01/01/19 : Wildwater
HKG-LHR : 13/01/19 : dsf
HKG-LHR : 19/01/19 : SFO1967
HKG-LHR : 20/01/19 : Kauppias

February '19
Outbound
LHR-HKG : 05/02/19 : HKGEDI
LHR-HKG : 09/02/19 : MoonMan85
LHR-HKG : 14/02/19 : Fleric
LHR-HKG : 22/02/19 : skycruiserNL
Inbound
HKG-LHR : 02/02/19 : TravelQuinten
HKG-LHR : 12/02/19 : HKGEDI
HKG-LHR : 22/02/19 : MoonMan85
HKG-LHR : 26/02/19 : Fleric
HKG-LHR : 28/02/19 : skycruiserNL

March '19
Outbound
LHR-MNL : 01/03/19 : danfl44
LHR-HKG : 10/03/19 : flight345 +1
LHR-HKG : 14/03/19 : plunet +1
LHR-HKG : 14/03/19 : kevinflyaway
LHR-HKG : 18/03/19 : cowcow75
LHR-HKG : 21/03/19 : ams2174
LHR-HKG : 22/03/19 : jonase
LHR-MNL : 22/03/19 : Funky Spike
MNL-HKG :24/03/19 : Funky Spike
LHR-HKG : 24/03/19 : Poolek
LHR-HKG : 30/03/19 : Wilem
Inbound
MNL-LHR : 07/03/19 : danfl44
HKG-LHR : 18/03/19 : kevinflyaway
HKG-LHR : 24/03/19 : plunet +1
HKG-LHR : 24/03/19 : flight345 +1
HKG-LHR : 27/03/19 : ams2174
HKG-MNL : 27/03/19 : Funky Spike
MNL-LHR : 28/03/19 : Funky Spike
HKG-LHR : 28/03/19 : Poolek
HKG-LHR : 31/03/19 : jonase

April '19
Outbound
LHR-HKG : 10/04/19 : honzeek_cz
LHR-HKG : 10/04/19 : kjbrant +1
LHR-HKG : 11/04/19 : a_man_usia
LHR-HKG : 12/04/19 : usmark24
LHR-HKG : 12/04/19 : bittihuduga+1
LHR-HKG : 16/04/19 : stringymacca
LHR-HKG : 17/04/19 : estrangeiro8
LHR-HKG : 18/04/19 : Vgravity
LHR-HKG : 19/04/19 : strayersong
LHR-HKG : 20/04/19 : justatourist
LHR-HKG : 21/04/19 : gpetro1
LHR-HKG : 28/04/19 : coolblue21
Inbound
HKG-LHR : 02/04/19 : cowcow75
HKG-LHR : 14/04/19 : honzeek_cz
HKG-LHR : 14/04/19 : a_man_usia
HKG-LHR : 17/04/19 : kjbrant +1
HKG-LHR : 21/04/19 : usmark24
HKG-LHR : 22/04/19 : bittihuduga
HKG-LHR : 23/04/19 : stringymacca
HKG-LHR : 23/04/19 : Vgravity
HKG-LHR : 27/04/19 : justatourist
HKG-LHR : 27/04/19 : strayersong
HKG-LHR : 27/04/19 : estrangeiro8

May '19
Outbound
LHR-HKG : 02/05/19 : ackbrady +2
LHR-HKG : 04/05/19 : shamrock104
LHR-HKG : 14/05/19 : usmark24
LHR-HKG : 15/05/19 : afirm
LHR-HKG : 15/05/19 : p78
Return
HKG-LHR : 01/05/19 : gpetro1
HKG-LHR : 03/05/19 : coolblue21
HKG-LHR : 08/05/19 : shamrock104
HKG-LHR : 09/05/19 : ackbrady +2
HKG-LHR : 18/05/19 : afirm
HKG-LHR : 19/05/19 : p78
HKG-LHR : 23/05/19 : usmark24

June '18
Return
HKG-LHR : 29/06/19 : Wilem
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Old Jun 25, 19, 6:57 am
  #466  
dsf
 
Join Date: May 2006
Location: Godalming, Surrey, UK.
Programs: BA Gold
Posts: 1,548
Actually no, I didn't go through that form (I went to the site to check and try again) - that's for EY flights only. Beneath that, for claiming on partners, it says "To claim on flights made after you joined Etihad Guest, but within 6 months of the flown date, send a copy of your boarding pass to [email protected]".
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Old Jun 26, 19, 7:22 am
  #467  
 
Join Date: Dec 2008
Posts: 37
Thank you I have gone ahead and done that. Cheers.
jinkssick is offline  
Old Jun 26, 19, 10:42 am
  #468  
 
Join Date: Dec 2017
Location: Stockholm, Sweden.
Programs: BA, JAL
Posts: 689
You can't expect it to be resolved quickly. I am still waiting three months later..
RollAnotherFatOne is offline  
Old Jun 27, 19, 4:43 am
  #469  
dsf
 
Join Date: May 2006
Location: Godalming, Surrey, UK.
Programs: BA Gold
Posts: 1,548
And after all that, bizarrely, I have just been credited for the one leg that I didn't submit a boarding pass. In fact ... I've been credited for all 4 legs! Which means I've ended up with (LHR-MNL-HKG-MNL )* 2)) + MNL-LHR, aka 154%! Very happy
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Old Jul 14, 19, 4:34 am
  #470  
 
Join Date: Sep 2015
Posts: 769
Originally Posted by claus4321 View Post

My claim 6 weeks a go

where to credit
They should credit 125%, but they’re only credited for 100%. About 3500 miles short. I will contact Ethiad....
How did you go with that? I was also only credited %100.
I sent them a link to their official web page https://www.etihadguest.com/en/earn-...-airlines.html on crediting from PAL flights and noted that they must not have read my email as I explained that it was Biz Z and entitled to %125, trying to avoid the unavoidable short change on credited miles :-(
Croupier is offline  
Old Jul 14, 19, 3:40 pm
  #471  
 
Join Date: Sep 2014
Location: London
Posts: 312
Originally Posted by Croupier View Post

How did you go with that? I was also only credited %100.
I sent them a link to their official web page https://www.etihadguest.com/en/earn-...-airlines.html on crediting from PAL flights and noted that they must not have read my email as I explained that it was Biz Z and entitled to %125, trying to avoid the unavoidable short change on credited miles :-(
I've got the same issue but haven't bothered to ask them yet.
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Old Jul 16, 19, 1:49 pm
  #472  
 
Join Date: Mar 2016
Posts: 29
Originally Posted by Croupier View Post

How did you go with that? I was also only credited %100.
I sent them a link to their official web page https://www.etihadguest.com/en/earn-...-airlines.html on crediting from PAL flights and noted that they must not have read my email as I explained that it was Biz Z and entitled to %125, trying to avoid the unavoidable short change on credited miles :-(




I was too busy to write. And about 10 days ago they credited me again for the London Manila and Manila Hong Kong and Hong Kong to Manila Flight. = 8807 on top.... Which was a very nice surprise. How this happened I don’t know. Anyway I was short 3 1/2 thousand miles and now I’m good with a bit extra:-) ..... I Will try to get a one-way ticket from Prag to Seoul in business class, which is a good deal, with Czech airlines . Usually there’s very limited availability, however I am flexible on the date so let’s see what happens. Just a piece of advice if you make that booking you have to book it through Abu Dhabi call center. If you book this flight with the European call center the tax is much much higher. So your first call has to be the Abu Dhabi call center. Otherwise the higher price (if you get a quotation through the European call center ) gets locked in, even if you make your booking through Abu Dhabi later...- my expirece with the last flight-




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Old Jul 16, 19, 4:03 pm
  #473  
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,521
Just to avoid disappointment: OK PRG-ICN isn’t much to write home about.
The planes are ancient and dirty. Even IFE was broken when I was flying. You get what you pay for.
I would fly it again as the lie-flat seats allow you to sleep, but that’s about all you should expect from the flight.
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Old Jul 17, 19, 2:09 am
  #474  
 
Join Date: Aug 2018
Location: BRQ
Programs: FB Gold
Posts: 32
Originally Posted by ChocolateFactory View Post
The planes are ancient and dirty.
They have only one widebody aircraft flying this route. It is A333 OK-YBA and it is a lease from Korean.
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Old Jul 17, 19, 2:49 am
  #475  
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,521
Correction: The one plane they have is ancient and dirty.
Some seats as well as IFE were broken when i flew them 1-2 years ago.
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Old Aug 4, 19, 3:19 pm
  #476  
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,521
Just a quick update, I had no issues at all getting 100% credited to EY.
Has anyone had any success with getting the remaining 25% credited? I assume you'd have to email someone?
Btw, the booking class shows up as "-" for the transactions on the Etihad Guest website. Maybe that's why.
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Old Aug 5, 19, 9:27 am
  #477  
 
Join Date: Sep 2015
Posts: 769
Originally Posted by ChocolateFactory View Post
Just a quick update, I had no issues at all getting 100% credited to EY.
Has anyone had any success with getting the remaining 25% credited? I assume you'd have to email someone?
Btw, the booking class shows up as "-" for the transactions on the Etihad Guest website. Maybe that's why.
I have been resending my original email with a added note explaining the missing %25 every day for the past 10 days and have yet to get a reply.
Etisad are as useless as tits on a bull.
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Old Aug 5, 19, 9:29 am
  #478  
 
Join Date: Sep 2015
Posts: 769
Dupe.
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Old Aug 5, 19, 9:32 am
  #479  
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,521
Thanks, I emailed them. I'm happy with the 100%, I expected much worse. The 25% would be a nice bonus, though.
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Old Aug 6, 19, 3:25 am
  #480  
 
Join Date: Sep 2015
Posts: 769
Originally Posted by ChocolateFactory View Post
Thanks, I emailed them. I'm happy with the 100%, I expected much worse. The 25% would be a nice bonus, though.
Be persistent, my adjustment just came through 😊


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