Just flew SFO-HKG-SGN. Restroom had a cracked mirror as well on the SFO-HKG segment. I was not able to check-I’m online since there was a change in aircraft for HKG-SGN. Check in at the airport was fairly quick and not much of a queue for business class and the staff were friendly. I booked through Expedia and I had to contact HK Airlines chat team for seat assignments a few time because of the changes in aircraft. Prior to the change and after the change. Also to add my FWC number.

Food was decent but you’re only entitled to once serving per meal, lunch, midflight snack and pre-landing meal. For a 15 hr flight, I found myself hungry a few hours after the midflight snack. I was not able to order another midflight snack as they only had enough servings for one serving each person. The only thing they had was donuts. My wife and I had one. As for pre-landing meal, the option was bbq pork or beef lasagna. I woke after they had went through the first time to take orders. When they came by again, they were out of bbq pork. As far as service, all staff were pretty quick with the order. I did find that one of the FA seemed like he worked for a chinese restaurant. Like he’ll take your order and doesn’t acknowledge or say anything before walking off. Most FA did read me my order back to confirm. During the flight, I felt parched. I wish they came by to check with their guests if they needed any refreshments. Their glasses were little and only a small bottle of Evian were provided. I will probably grab a couple of bottles of water to bring on board for my return flight.

Even though I was downgraded to K for HKG-SGN, I had no issues accessing the Club Autus lounge with my boarding that pass. It’s a decent lounge and the food was average. Nothing spectacular. If you like HK style cafe or good dim sum, I would suggest you have your meals before coming to the lounge.

For $700, the experience has been great so far. Much more comfortable than being in economy. We sat in the middle rows with the seats on the inside. I would prefer this over seats on the outside for couples. If you’re going with a friend, it’ll probably be best to get window seats, especially the one against the windows vs aisle.

HKG-SGN was a short flight, 2 hr 25 min flight time. When boarding, everyone just got on at the same time. Flight had no entertainment or WiFi. It was pretty basic.

I just finished my SFO-HKG-BKK flights. Thanks to everyone who contributed to this thread, it helped me out immensely and I had some great flights.

A few things I’d like to add:
-There really is an issue with lack of water. I was given a small bottle at the beginning of the flight, and refills in their tiny glass at that point on. For a flight that clocked in at 15hr47min, it was a problem. If it’s possible to bring water, consider it.
-The service was excellent. Something I noted three times was a FA cleaning the lavatory before I entered. I was given a customer satisfaction survey that specifically asked if FAs were maintaining the cleanliness of the lavs. Such service seems unimaginable on a US carrier. 😀
-The food was above average IMO. I ordered the Chinese option each time, so that may have helped.
-Champagne was warm but the FAs were aware of the problem and gave me the option of waiting or having something else instead.
-I carried on the maximum baggage allowed (two bags plus a personal item). None of my bags were weighed or scrutinized.

Overall, it was a great flight!

Thinking of water - a few years ago, I was flying CX out of Hong Kong, and some extra water I brought along was seized at the gate in the name of enhanced security for US bound flights. Does anyone know if they are still doing this?