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[PREM FARE GONE] HX: LAX-PVG rt in J ~$580ish

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Old Sep 4, 2018, 7:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 1k650
Post your trip dates and itinerary here:

DPS-HKG - 09/6/2018 - MCI777
HKG-SFO - 09/7/2018 - MCI777 ( just flew SFO-HKG-DPS a few days ago)

LAX-BKK - 10/07/2018 - EVA777
BKK-LAX - 10/22/2018 - EVA777

BKK-LAX - 10/10/2018 - jerrflyer

LAX-BKK - 10/15/2018 - cmdsea
BKK-LAX - 04/04/2019 - cmdsea

SFO-PVG - 10/24/2018 - 1k650
DPS-SFO - 11/14/2018 - 1k650

LAX-DPS - 10/27/2018 - FoxFlyer
DPS-LAX - 11/01/2018 - FoxFlyer

BKK-LAX - 11/01/2018 - EmailKid

LAX-BKK - 11/01/2018 - fijaircan
BKK-LAX - 11/11/2018 - fijaircan

LAX-BKK - 11/17/2018 - EVA777
BKK-LAX - 11/27/2018 - EVA777

LAX-PVG - 01/10/2019 - George84
PVG-LAX - 01/14/2019 - George84

LAX-PVG - 01/17/2019 - SGan317
PVG-LAX - 01/21/2019 - SGan317

SFO-BKK 01/07/19- frank10b
BKK-SFO 01/16/19 - frank10b

SFO-BKK 01/09/2019 - IluvSQ
BKK-SFO 01/25/2019 - IluvSQ

LAX-PVG 01/19/2019 - vincewy
PVG-LAX 01/26/2019 - vincewy

LAX-HKG 2/2/19 - genesq
HKG-LAX 2/17/19 - genesq

LAX-DPS 2/13/19 - maverikbc
DPS-LAX 3/4/19 - maverikbc

LAX-BKK 2/14/19 - chiefnwa
BKK-LAX 2/24/19 - chiefnwa

SFO-BKK 2/17/19 - bretmd
BKK-SFO 2/24/19 - bretmd

SFO-PVG - 2/22/2019 - gpen1827
PVG-SFO - 3/4/2019 - gpen1827

LAX-BKK 2/22/2019 MCI777
BKK-LAX 2/27/2019 MCI777

SFO-SGN - 02/25/2019 - Flyer89
SGN-LAX - 03/02/2019 - Flyer89

SFO-BKK - 2/27/2019 - 1k650
DPS-SFO - 3/20/2019 - 1k650

LAX-BKK - 03/01/2019 - sydneyguy1234
BKK-LAX - 03/04/2019 - sydneyguy1234

LAX-BKK - 03/02/2019 - firemandan9
BKK-LAX - 03/10/2019 - firemandan9

LAX-BKK - 03/02/2019 - EVA777
BKK-LAX - 03/17/2019 - EVA777

SFO-PVG - 03/17/2019 - omghaxcode
PVG-SFO - 03/24/2019 - omghaxcode

LAX-PVG - 03/23/2019 - legalalien, Ml007, Mileage Lover
PVG-LAX - 03/30/2019 - legalalien, Ml007

PVG-LAX 03/31/2019 Mileage Lover

LAX-HKG 09/22/2018 atiger29

LAX-HKG 11/14/2018 Tafflyer
HKG-PVG 11/18/2018 Tafflyer
PVG-LAX 04/02/2019 Tafflyer
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[PREM FARE GONE] HX: LAX-PVG rt in J ~$580ish

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Old Oct 31, 2018, 11:26 pm
  #826  
 
Join Date: Oct 2008
Posts: 44
Has anyone tried to do the status match? Do you accumulate at the J class rate or do we get less?
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Old Nov 1, 2018, 6:58 am
  #827  
 
Join Date: Oct 2009
Location: FLL / BKK
Posts: 703
Originally Posted by mystified
Has anyone tried to do the status match? Do you accumulate at the J class rate or do we get less?
Yes. I did the status challenge and earned gold. The LAX- HKG flight was enough to satisfy the requirement.

My LAX-HKG-BKK outbound earned at the regular J rate. On my return I earned the J rate plus the 50% gold bonus.
mystified and Doctorslices like this.
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Old Nov 1, 2018, 10:37 pm
  #828  
 
Join Date: Jan 2012
Location: STS
Posts: 34
Wanted to tip the cap to fullcollapseca - can add a data point/some additional information to his earlier comments regarding the possible adjustments for those who were downgraded on HKG-SGN // SGN-HKG legs.
  • Expedia had emailed HX for information on the downgrade changes HKG-SGN and SGN-HKG in my case.
  • First rep contacted me and told me that she could move my outbound HKG-SGN leg up one day, and that would be in J. I was pretty sure that was not the case (later verified), so I ended the call to 'consider'.
  • Second rep (who I contacted using Expedia's 'call me' feature, in case it matters) let me know that there was no J class available between HKG-SGN for 10 days in either direction. He also let me know that HX had provided a code that would allow him to move our inbound and/or my outbound flights for 14 days in either direction, but that we could only make these adjustment(s) without charge at one time. A side key item, our scheduled flight to SGN was in the first half of January - with the provided code, we were able to move our departing flights into December, also arriving in December. This might be of interest to a few in similar circumstances (or in early December, to move later).
  • I inquired with the Expedia rep. if we would be able to re-book in extra legroom seats for the HKG-SGN legs. He called HX and was told that he would have to send another email to HX with this request. I ultimately chose not to wait for those emails (it took several days to get the free change code/permission previously, and there was no guarantee that HK would agree to provide the extra legroom seats) and made the outbound flight adjustments while keeping the HKG-SGN legs in K.
  • The rep would have had no problem adjusting our return flights within a 14 day timeframe as well, but we chose to leave those as they were.
  • The Expedia rep did not know the answer to the lounge access question (when departing in downgraded K), but wouldn't really expect him to. He did say that the baggage should be honored as J, for those that were wondering (this is with a grain of salt, of course)
Hope this is helpful to a few.

Originally Posted by fullcollapseca
Correct. So I only made a request to move my outbound SFO-HKG 1 day earlier, still in business.
Did not change my HKG-SGN leg that was downgraded from Business to Economy, not a date change.
Expedia was given similar options as stated above for those affected by the class change. They had to call in to Hong Kong Airlines to get the approval code to enter in their system to make the change that I requested.

If one of your segments had a date,time, or class change, I'm fairly certain you can push for a date change within reason.
fullcollapseca likes this.
Last edited by Steelsnow; Nov 1, 2018 at 10:45 pm
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Old Nov 3, 2018, 7:19 am
  #829  
 
Join Date: Oct 2008
Posts: 44
To answer the question if you're still able to access the lounge after being downgraded to economy: no.

I just tried to get into the lounge and they had to call ticketing . The ticket office said the fare was not valid for lounge access. But they did say contact whoever you bought tickets from to see if they will reimburse you for the downgrade

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Old Nov 3, 2018, 3:01 pm
  #830  
 
Join Date: Apr 2001
Programs: Air Krapistan Poop Points "Scooper Level"
Posts: 248
Has anyone requested a refund because of a schedule change? I have a December LAX-HKG-BKK round trip that now has a change on the return BKK-HKG leg that will cause me to miss my connection. I tried requesting a refund online with no luck.

Thanks
nydave11 is offline  
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Old Nov 3, 2018, 3:21 pm
  #831  
 
Join Date: Jan 2012
Location: STS
Posts: 34
Mystified - Safe travels, and interesting info, thanks for sharing. Did you receive/try showing them the email that came directly from Hong Kong Air announcing that you had been downgraded due to the equipment (schedule) change? (text below) Just curious if that plus the incoming J receipt/email confirmation might be convincing.

航班提示感謝 閣下選乘香港航空。由於航班調動關係，閣下所預訂之航班的座位艙等已改為經濟客艙。敬請留意以下最新航班安 排消息，並預留充裕時間前往機場辦理出境手續及接受保安檢查。不便之處，敬請見諒。再次感謝選 乘香港航空。查詢您的行程 航班詳情:2019年XX月XXX 星期四2h45mHX538香港23:05 胡志明市00:50香港赤鱲角國際機場胡志明新山國際機場Flight Alert Thank you for choosing Hong Kong Airlines. We regret to inform you that your booking class has been downgraded to Economy class due to a change in schedule. Please kindly refer to revised flight schedule below and arrive at the airport with plenty of time to complete check-in and security procedures. We apologise for the inconvenience caused. Again, thank you for choosing Hong Kong Airlines.Booking Status Flight Details:Thur, 03 XXXX 20192h45mHX538HongKong23:05 HoChiMinhCity00:50Hong Kong Int'l AirportTan Son Nhat Int'l注意事項 Important Notice
  • 最新航班資料，以機場顯示為準。
    Please refer to local airport for updated flight schedule.
  • 備註：中英文如有差異，應以英文版本為準。
    Remarks: In case of discrepancies between the English and Chinese versions, English version shall prevail.
  • 系统自動郵件，請勿回覆。
    This is an auto-generated email. Please do not respond.




航班動態 Flight status 聯絡我們 Contact us 法律事宜 Legal & PrivacyCopyright©Hong Kong Airlines Ltd
Last edited by Steelsnow; Nov 4, 2018 at 12:58 pm
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Old Nov 3, 2018, 7:06 pm
  #832  
 
Join Date: Jul 2018
Posts: 13
Originally Posted by EVA777
Yes. I did the status challenge and earned gold. The LAX- HKG flight was enough to satisfy the requirement.

My LAX-HKG-BKK outbound earned at the regular J rate. On my return I earned the J rate plus the 50% gold bonus.
how does this work? I did the lax-hkg-bkk, my return is in one week and will like to take advantage of the status match
Cizzla is offline  
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Old Nov 4, 2018, 9:11 am
  #833  
 
Join Date: Sep 2015
Posts: 786
Originally Posted by Cizzla
how does this work? I did the lax-hkg-bkk, my return is in one week and will like to take advantage of the status match
https://www.hongkongairlines.com/cms...t_locale=en_HK
Croupier is offline  
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Old Nov 4, 2018, 10:44 am
  #834  
 
Join Date: Mar 2007
Posts: 4,966
Damn it. Missed the status challenge completely.
olouie is offline  
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Old Nov 4, 2018, 10:50 am
  #835  
 
Join Date: May 2006
Posts: 1,433
I booked through Expedia. Can I try to make changes directly with the airlines or do I need to follow conventional wisdom which is to go through Expedia?
johndoe123 is offline  
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Old Nov 4, 2018, 12:57 pm
  #836  
 
Join Date: Jan 2012
Location: STS
Posts: 34
Originally Posted by johndoe123
I booked through Expedia. Can I try to make changes directly with the airlines or do I need to follow conventional wisdom which is to go through Expedia?
Probably depends on what sort of change you want to make. Changing a seat? Probably directly with HK. Changing a flight date/schedule changes? Probably Expedia, since they acted as your travel booker.
Steelsnow is offline  
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Old Nov 5, 2018, 12:19 am
  #837  
 
Join Date: Sep 2015
Posts: 786
Originally Posted by olouie
Damn it. Missed the status challenge completely.
That sucks. I’m happy that I can take advantage of this, it will give me access to VA’s domestic lounges +1guest and enough points for 3 one way trips OOL-SYD
Croupier is offline  
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Old Nov 6, 2018, 3:15 pm
  #838  
 
Join Date: Dec 2001
Posts: 1,617
Originally Posted by Croupier
I’m happy that I can take advantage of this, it will give me access to VA’s domestic lounges +1guest and enough points for 3 one way trips OOL-SYD
It might, it might not. HX hasn't been terribly good about crediting these flights to Fortune Wings Club accounts -- even after asking for missing credits via their web form.
Quokka is offline  
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Old Nov 7, 2018, 8:59 pm
  #839  
 
Join Date: May 2003
Programs: UA1k; Bonvoy Titanium; Hilton Gold; IHG Gold; AA Plat Pro
Posts: 1,794
Voluntary change
Anyone tried to change the date of the return flight? I know they will not allow routing changes for return but should be possible to change the date with the $200 penalty. Any success stories?

The other problem is that it is almost impossible to get hold of them.
1k650 is offline  
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Old Nov 7, 2018, 9:28 pm
  #840  
 
Join Date: May 2006
Posts: 1,433
If you are able to change your return please let me know. I am currently in Bangkok and would like to extend it a couple days but my impression is that it's not possible.
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