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[PREM FARE GONE] HX: LAX-PVG rt in J ~$580ish

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Old Sep 4, 2018, 7:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 1k650
Post your trip dates and itinerary here:

DPS-HKG - 09/6/2018 - MCI777
HKG-SFO - 09/7/2018 - MCI777 ( just flew SFO-HKG-DPS a few days ago)

LAX-BKK - 10/07/2018 - EVA777
BKK-LAX - 10/22/2018 - EVA777

BKK-LAX - 10/10/2018 - jerrflyer

LAX-BKK - 10/15/2018 - cmdsea
BKK-LAX - 04/04/2019 - cmdsea

SFO-PVG - 10/24/2018 - 1k650
DPS-SFO - 11/14/2018 - 1k650

LAX-DPS - 10/27/2018 - FoxFlyer
DPS-LAX - 11/01/2018 - FoxFlyer

BKK-LAX - 11/01/2018 - EmailKid

LAX-BKK - 11/01/2018 - fijaircan
BKK-LAX - 11/11/2018 - fijaircan

LAX-BKK - 11/17/2018 - EVA777
BKK-LAX - 11/27/2018 - EVA777

LAX-PVG - 01/10/2019 - George84
PVG-LAX - 01/14/2019 - George84

LAX-PVG - 01/17/2019 - SGan317
PVG-LAX - 01/21/2019 - SGan317

SFO-BKK 01/07/19- frank10b
BKK-SFO 01/16/19 - frank10b

SFO-BKK 01/09/2019 - IluvSQ
BKK-SFO 01/25/2019 - IluvSQ

LAX-PVG 01/19/2019 - vincewy
PVG-LAX 01/26/2019 - vincewy

LAX-HKG 2/2/19 - genesq
HKG-LAX 2/17/19 - genesq

LAX-DPS 2/13/19 - maverikbc
DPS-LAX 3/4/19 - maverikbc

LAX-BKK 2/14/19 - chiefnwa
BKK-LAX 2/24/19 - chiefnwa

SFO-BKK 2/17/19 - bretmd
BKK-SFO 2/24/19 - bretmd

SFO-PVG - 2/22/2019 - gpen1827
PVG-SFO - 3/4/2019 - gpen1827

LAX-BKK 2/22/2019 MCI777
BKK-LAX 2/27/2019 MCI777

SFO-SGN - 02/25/2019 - Flyer89
SGN-LAX - 03/02/2019 - Flyer89

SFO-BKK - 2/27/2019 - 1k650
DPS-SFO - 3/20/2019 - 1k650

LAX-BKK - 03/01/2019 - sydneyguy1234
BKK-LAX - 03/04/2019 - sydneyguy1234

LAX-BKK - 03/02/2019 - firemandan9
BKK-LAX - 03/10/2019 - firemandan9

LAX-BKK - 03/02/2019 - EVA777
BKK-LAX - 03/17/2019 - EVA777

SFO-PVG - 03/17/2019 - omghaxcode
PVG-SFO - 03/24/2019 - omghaxcode

LAX-PVG - 03/23/2019 - legalalien, Ml007, Mileage Lover
PVG-LAX - 03/30/2019 - legalalien, Ml007

PVG-LAX 03/31/2019 Mileage Lover

LAX-HKG 09/22/2018 atiger29

LAX-HKG 11/14/2018 Tafflyer
HKG-PVG 11/18/2018 Tafflyer
PVG-LAX 04/02/2019 Tafflyer
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[PREM FARE GONE] HX: LAX-PVG rt in J ~$580ish

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Old Aug 24, 2018, 1:44 pm
  #541  
 
Join Date: Jun 2009
Location: Oakland, CA
Posts: 1,231
Originally Posted by olouie
Just got a flight notification that my PVG-HKG flight schedule changed. It looks like they added an hour but no other changes. Strange, anyone know whats up with that? Flight is in October. Maybe Daylight savings time change?
Flight schedules get updated all the time and this is probably one of those changes.
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Old Aug 24, 2018, 2:08 pm
  #542  
 
Join Date: Mar 2007
Posts: 4,961
Originally Posted by hamburglar
Flight schedules get updated all the time and this is probably one of those changes.
Yeah, just random that they are adding an hour to a 2.5 hour flight. I guess the departure time change might just come later.
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Old Aug 24, 2018, 9:40 pm
  #543  
 
Join Date: Nov 2013
Posts: 542
Originally Posted by olouie
Yeah, just random that they are adding an hour to a 2.5 hour flight. I guess the departure time change might just come later.
I got the same thing. Flight in March.
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Old Aug 24, 2018, 11:09 pm
  #544  
 
Join Date: Jan 2016
Posts: 53
According to the HX employee Facebook group, they just took delivery of their first A35A, and will be flying the HKG-BKK route between 9/5-15. They will begin flying it to LAX from 9/16.
sgan317 and aquanine like this.
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Old Aug 25, 2018, 10:04 am
  #545  
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Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,031
Originally Posted by kchanbeki
According to the HX employee Facebook group, they just took delivery of their first A35A, and will be flying the HKG-BKK route between 9/5-15. They will begin flying it to LAX from 9/16.
That's the model with the reverse herringbone seats?
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Old Aug 25, 2018, 1:44 pm
  #546  
PS2
 
Join Date: Aug 2018
Posts: 2
Had a pleasant experience, unexpectedly.
I've purchased SFO-HKG-SGN in March, and booked through Expedia.
Initially Expedia sent confirmation without eTicket number, and then canceled it. I called and supervisor said that there are no tickets for this price anymore.
Then for a week they have not reimbursed me...
I called again, initially asking for money back - after a few "on-holds" they said "we can get you the ticket for original price"... Cautiously I agreed. An hour later I have a ticket number email.
It gets better: chatted with HX CSR, they were super nice, confirmed my date, and allowed me to get the seats that I preferred! So happy now

I'll post a screenshot of the chat once my account reaches 5 posts
Steelsnow likes this.
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Old Aug 25, 2018, 2:12 pm
  #547  
 
Join Date: Jun 2008
Programs: AA EXP
Posts: 167
Originally Posted by omghaxcode
I got the same thing. Flight in March.
It just seems odd that they added the hour to the arrival time of the PVG-HKG leg but not the departure time of the HKG-LAX leg. The layover has shrunk to 80 minutes which seems a bit tight. Is there a minimum connection time for HKG?
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Old Aug 25, 2018, 2:26 pm
  #548  
 
Join Date: Apr 2004
Location: Motown
Programs: DL, WN, AA, IHG Diamond, Hertz 5*
Posts: 3,408
Originally Posted by bradfrancini
Is there a minimum connection time for HKG?
One hour MCT in HKG for HX, any connection
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Old Aug 26, 2018, 4:39 pm
  #549  
 
Join Date: Sep 2007
Location: ORD
Programs: UA MM, AA PPro
Posts: 1,480
Originally Posted by olouie
Just got a flight notification that my PVG-HKG flight schedule changed. It looks like they added an hour but no other changes. Strange, anyone know whats up with that? Flight is in October. Maybe Daylight savings time change?
Neither mainland China nor HKG observe DST, AFAIK. The schedule change notification I got for our late March flight is to move HKG arrival back by 10 min (9:55am vs. 9:45am originally), perhaps padding flight time to accommodate chronic delays due to congestion at PVG.
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Old Aug 27, 2018, 11:50 am
  #550  
 
Join Date: Mar 2011
Programs: DL ♦, Marriot Plt, NATL EE
Posts: 526
Can anyone point me to the online chat link? Trying to find it on hongkongairlines.com is a nightmare and I'm trying to confirm they have my special meal request for our flights coming up in the next two weeks booked through this deal
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Old Aug 27, 2018, 12:07 pm
  #551  
 
Join Date: Feb 2000
Posts: 6,544
use a PC and look in the upper right corner
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Old Aug 27, 2018, 12:32 pm
  #552  
 
Join Date: Mar 2011
Programs: DL ♦, Marriot Plt, NATL EE
Posts: 526
Originally Posted by Colin
use a PC and look in the upper right corner
Totally missed that before

Thanks!
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Old Aug 27, 2018, 12:43 pm
  #553  
 
Join Date: May 2003
Programs: UA1k; Bonvoy Titanium; Hilton Gold; IHG Gold; AA Plat Pro
Posts: 1,794
I flew the outbound SFO-HKG flight and am trying to change my return from one Asian city to another but HX wants to reprice the return with an add-collect of almost $2k. Seats are widely available in J class, and the original fares were the same from both cities.

Just a heads-up to people who thought they could do this.

Anyone saved the full rules of this fare?
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Old Aug 27, 2018, 12:55 pm
  #554  
 
Join Date: Feb 2000
Posts: 6,544
while normal fare rules permit for changes after segment1 is flown to be priced using historical fares, i think the issue you are running into here is that HX didn't publish a J* fare basis and instead mistakenly allowed a economy fare basis to book into J. HX corrected the error in the booking class allowed on the economy fare basis, which means it's pretty hard to look at historical fares to find a relevant J* fare basis for your new itinerary. as far as I know, no one has published the exact fare basis code used for these tickets. do a couple HUCAs and then I'd give up on this one.
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Old Aug 27, 2018, 5:31 pm
  #555  
 
Join Date: May 2003
Programs: UA1k; Bonvoy Titanium; Hilton Gold; IHG Gold; AA Plat Pro
Posts: 1,794
Originally Posted by Colin
while normal fare rules permit for changes after segment1 is flown to be priced using historical fares, i think the issue you are running into here is that HX didn't publish a J* fare basis and instead mistakenly allowed a economy fare basis to book into J. HX corrected the error in the booking class allowed on the economy fare basis, which means it's pretty hard to look at historical fares to find a relevant J* fare basis for your new itinerary. as far as I know, no one has published the exact fare basis code used for these tickets. do a couple HUCAs and then I'd give up on this one.
Thanks, Colin.

I will try the Chat today and also call Expedia, just in case....It is not easy to reach someone in their call center.

There were some people in this thread above in a possible similar situation - so this is an important data point. I will update.
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