[Deal Gone] UA: CDG-WLG for 260EUR ai <2cpm
Jul 20, 2018, 5:29 am
#137
Join Date: Oct 2017
Posts: 9
Go back to your original e-mailed confirmation. There will be a link to your flight details. Then send them a message via their web page (I'm sure it will be fine if you write in English). I did this on the French site and they got back to me very quickly (although I had to pay 15EUR for some BS "service package" before they would do anything.
If the English message doesn't work, pm me or post here and I'll write out a text in German for you.
If the English message doesn't work, pm me or post here and I'll write out a text in German for you.
Thank you! I've sent them a message so now we wait and see what happens
Jul 24, 2018, 11:34 am
#138
Join Date: Jul 2018
Posts: 8
Did anyone book through eSky?
it’s been 3 months since I received the e-tickets.
now I’m contacted by the OTA because New Zealand air won’t reissue the ticket and I’m offered a refund.
i already made another (non-cancellable) flight booking meanwhile.
Do I need to accept this explanation?
if i have no other choice, can I seek any compensation?
it’s been 3 months since I received the e-tickets.
now I’m contacted by the OTA because New Zealand air won’t reissue the ticket and I’m offered a refund.
i already made another (non-cancellable) flight booking meanwhile.
Do I need to accept this explanation?
if i have no other choice, can I seek any compensation?
Jul 24, 2018, 1:02 pm
#139
Join Date: Sep 2017
Location: CDG, ORY
Posts: 116
Did anyone book through eSky?
it’s been 3 months since I received the e-tickets.
now I’m contacted by the OTA because New Zealand air won’t reissue the ticket and I’m offered a refund.
i already made another (non-cancellable) flight booking meanwhile.
Do I need to accept this explanation?
if i have no other choice, can I seek any compensation?
it’s been 3 months since I received the e-tickets.
now I’m contacted by the OTA because New Zealand air won’t reissue the ticket and I’m offered a refund.
i already made another (non-cancellable) flight booking meanwhile.
Do I need to accept this explanation?
if i have no other choice, can I seek any compensation?
why do you need to reissue the ticket ? Did your itinerary changed from the first booking ? I mean if united transfers you via EWR to SFO ?
If your itinerary was not changed from the initial booking and you said that u got ur etix, so I guess it's ok
Jul 24, 2018, 1:18 pm
#140
Join Date: Jul 2018
Posts: 8
Good morning,
i want inform you that UNITED AIRLINES changed your flight reservation.
Original details of flight
UA 984K 30JAN CDGSFO 915A 1145A
UA 917K 30JAN SFOAKL 1045P 855A
NZ 421S 01FEB AKLWLG 1100A 1205P
NZ 849S 15FEB WLGSYD 340P 525P
UA 870K 16FEB SYDSFO SS1 1230P 705A
UA 990K 16FEB SFOCDG SS1 235P 1015A
Changed flight details:
UA 800K 30JAN EWRSFO 1500 1831
UA 917K 30JAN SFOAKL 2245 855
NZ 421S 01FEB AKLWLG 1100 1205
NZ 849S 15FEB WLGSYD 1545 1730
UA 870K 16FEB SYDSFO 1300 0735
UA 990K 16FEB SFOCDG 1440 1015
Ticket was issued in tariff error and the airline AIR NEW ZELAND, don't give authorisation to reissue this ticket. We can only refund this ticket.
Last edited by Shahbazp; Jul 24, 2018 at 1:19 pm Reason: Private data
Jul 24, 2018, 1:33 pm
#141
Join Date: Sep 2017
Location: CDG, ORY
Posts: 116
I was told:
Good morning,
i want inform you that UNITED AIRLINES changed your flight reservation.
Original details of flight
UA 984K 30JAN CDGSFO 915A 1145A
UA 917K 30JAN SFOAKL 1045P 855A
NZ 421S 01FEB AKLWLG 1100A 1205P
NZ 849S 15FEB WLGSYD 340P 525P
UA 870K 16FEB SYDSFO SS1 1230P 705A
UA 990K 16FEB SFOCDG SS1 235P 1015A
Changed flight details:
UA 800K 30JAN EWRSFO 1500 1831
UA 917K 30JAN SFOAKL 2245 855
NZ 421S 01FEB AKLWLG 1100 1205
NZ 849S 15FEB WLGSYD 1545 1730
UA 870K 16FEB SYDSFO 1300 0735
UA 990K 16FEB SFOCDG 1440 1015
Ticket was issued in tariff error and the airline AIR NEW ZELAND, don't give authorisation to reissue this ticket. We can only refund this ticket.
need to reissue the ticket with the new itinerary..... sound not too good to deal with them now
Jul 24, 2018, 2:11 pm
#142
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Shahbazp, I am afraid you are not in a good position here.
The onus is on your travel agent to have the ticket reissued, and Flightfinder was able to do this for me after a similar change.
I am not sure whether your agency is giving you the correct information, when they state that Air New Zealand have refused to reissue the ticket.
Perhaps someone more knowledgeable than myself on the ins-and-outs of OTAs can confirm which of the parties involved is most likely to be the one who is being difficult?
The onus is on your travel agent to have the ticket reissued, and Flightfinder was able to do this for me after a similar change.
I am not sure whether your agency is giving you the correct information, when they state that Air New Zealand have refused to reissue the ticket.
Perhaps someone more knowledgeable than myself on the ins-and-outs of OTAs can confirm which of the parties involved is most likely to be the one who is being difficult?
Jul 24, 2018, 11:36 pm
#143
Join Date: Jul 2018
Posts: 8
Shahbazp, I am afraid you are not in a good position here.
The onus is on your travel agent to have the ticket reissued, and Flightfinder was able to do this for me after a similar change.
I am not sure whether your agency is giving you the correct information, when they state that Air New Zealand have refused to reissue the ticket.
Perhaps someone more knowledgeable than myself on the ins-and-outs of OTAs can confirm which of the parties involved is most likely to be the one who is being difficult?
The onus is on your travel agent to have the ticket reissued, and Flightfinder was able to do this for me after a similar change.
I am not sure whether your agency is giving you the correct information, when they state that Air New Zealand have refused to reissue the ticket.
Perhaps someone more knowledgeable than myself on the ins-and-outs of OTAs can confirm which of the parties involved is most likely to be the one who is being difficult?
Jul 25, 2018, 4:05 pm
#144
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,780
I doubt you will get the OTA to reissue the ticket when the OTA seems to insist that only a refund is possible. You could refuse the refund and try to travel on the ticket as it is. Most likely the UA agents at check-in at CDG will be able to fix/reissue the ticket and to send you off to EWR and SFO. The same for the NZ segment with the minor time/schedule change - the NZ check-in agents should be able to either allow you to travel on the ticket as it is or reissue it on the spot. At the airports the agents are more flexible and have much more leeway to fix issues and get the pax to the destination.
However, this approach is not for the faint-hearted as nothing is guaranteed and the risk is obviously that the check-in agents or airport ticket offices will not play along and you will not be able to travel on the ticket as it is. So it is really up to you and how adventurous you are. Good luck!
However, this approach is not for the faint-hearted as nothing is guaranteed and the risk is obviously that the check-in agents or airport ticket offices will not play along and you will not be able to travel on the ticket as it is. So it is really up to you and how adventurous you are. Good luck!
Last edited by SK AAR; Jul 25, 2018 at 4:10 pm
Jul 30, 2018, 1:23 am
#145
Join Date: Oct 2017
Posts: 9
So, as per my post above, I emailed Airfinder/Flightfinder/FlyUvet (I've had correspondence from all three and believe they're the same company?) and finally, after coughing up 15EUR, they've reissued my ticket and it's all showing as confirmed for CDG-EWR-SFO-SYD-WLG-AKL-SFO-CDG.
I'm assuming this is as certain as it's ever going to get now, so would we say I'm safe to start making some bookings? Thanks everyone who's posted here to help!
I'm assuming this is as certain as it's ever going to get now, so would we say I'm safe to start making some bookings? Thanks everyone who's posted here to help!
Jul 30, 2018, 2:08 am
#146
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
So, as per my post above, I emailed Airfinder/Flightfinder/FlyUvet (I've had correspondence from all three and believe they're the same company?) and finally, after coughing up 15EUR, they've reissued my ticket and it's all showing as confirmed for CDG-EWR-SFO-SYD-WLG-AKL-SFO-CDG.
I'm assuming this is as certain as it's ever going to get now, so would we say I'm safe to start making some bookings? Thanks everyone who's posted here to help!
I'm assuming this is as certain as it's ever going to get now, so would we say I'm safe to start making some bookings? Thanks everyone who's posted here to help!
Jul 30, 2018, 4:40 pm
#147
Join Date: Oct 2017
Posts: 9
Yeah. My first email got an almost instant response telling me they weren't able to look at my reservation until I bought the service package. Awful customer service practice but on this occasion I figured 15€ is nothing to secure the flights. This whole experience is putting me off ever using an OTA for anything else though, haha.
Jul 31, 2018, 2:24 pm
#148
Join Date: Jun 2015
Location: Belgian in Dublin
Programs: *A Gold, IHG Spire AMB, Ryanair Platinum
Posts: 157
! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
Do I contact tripsta or do i contact united?
Jul 31, 2018, 2:39 pm
#149
Join Date: Jun 2015
Location: Belgian in Dublin
Programs: *A Gold, IHG Spire AMB, Ryanair Platinum
Posts: 157
I now get the same message
! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
Do I contact tripsta or do i contact united?
! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
Do I contact tripsta or do i contact united?
Last edited by jvde; Jul 31, 2018 at 2:49 pm
Jul 31, 2018, 3:40 pm
#150
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
I now get the same message
! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
Do I contact tripsta or do i contact united?
! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.
Do I contact tripsta or do i contact united?
I'm not sure how this is going to end for those who have booked through Tripsta.