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[PREM FARE GONE] AF Business Class LAX - LHR $1515

[PREM FARE GONE] AF Business Class LAX - LHR $1515

Old Dec 20, 17, 4:47 pm
  #601  
 
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Originally Posted by thexfactor
I don't believe there are regulations on that. I believe, historically, the airlines have not.
Didn't LX essentially do this at the gate to people who had already flown their first segment? Fly in Y or cancel.
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Old Dec 20, 17, 4:49 pm
  #602  
 
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Originally Posted by hondaman82
If you already flew the first leg on mistake fare, can airline cancel your return trip?
Airlines may not cancel, but they can certainly downgrade you, like what LX did on the RGN-YUL fares.
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Old Dec 20, 17, 5:31 pm
  #603  
 
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Originally Posted by PV_Premier
Not really, because there are a finite number of airlines and people need to travel. While AF may lose a few customers out of this, it is only a matter of time before DL/AA/UA/LH/etc/etc have the same thing happen, and the outcome of those error fares is going to be the exact same. We will all be frustrated, and the airlines will continue to have the license to say "oops" 24, 36, or god knows how many hours after the fact. Eventually, we will be frustrated with all of the airlines, but we'll still want or need to travel.
I think goodwill is pretty important. I'm much less likely to book on either Alitalia or Aeroflot than most other European carriers, even for a decent cost savings.
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Old Dec 20, 17, 5:34 pm
  #604  
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Originally Posted by emofeng
Anyone have their DL tickets cancelled yet? I haven't checked directly on DL, but i have yet received a cancellation email from DL. Only a matter of time i guess...


My 2 DL tickets are still good, but on Check My Trip, in the notes section, it says: INCORRECT FARE PRICING. Just a matter of time.

Originally Posted by paranoiatx
Didn't LX essentially do this at the gate to people who had already flown their first segment? Fly in Y or cancel.
I remember it happened to our illustrious mod, SanDiego1K.
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Old Dec 20, 17, 5:43 pm
  #605  
 
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Originally Posted by iAmJacksFlyerTalk
If airlines were mandated to honor mistake fares, you'd see all kinds of backend code changes go into effect to prevent a pricing mistake from ever occuring again.
No inside info, but I'm fairly sure AS has done this. You basically never see 'fat finger' mistake fares from them... the only time something hits is when they have routing rule problems (like the PDX-SFO tickets that routed through New York).

The only reason more airlines haven't is because it's cheaper to lobby the DOT to get the rules changed.
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Old Dec 20, 17, 6:08 pm
  #606  
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Dub. Remove

Last edited by Renes Points; Dec 21, 17 at 5:00 am Reason: duplicate post.
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Old Dec 20, 17, 6:11 pm
  #607  
 
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Delta cancelation notice

Just received
Dear Delta Customer,
Unfortunately, the ticket(s) you recently purchased for travel on Air France La Premiere/First class has been cancelled due to an incorrect fare filing. You will be refunded, consistent with DOT guidelines and policy. Refunds will be processed today and may take up to two statements for the credit to appear. If travel is still needed, please go todelta.com for the latest schedules and prices. We sincerely apologize for this inconvenience

Last edited by nj1015; Dec 20, 17 at 6:21 pm
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Old Dec 20, 17, 7:01 pm
  #608  
 
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Originally Posted by nj1015
Just received
Dear Delta Customer,
Unfortunately, the ticket(s) you recently purchased for travel on Air France La Premiere/First class has been cancelled due to an incorrect fare filing. You will be refunded, consistent with DOT guidelines and policy. Refunds will be processed today and may take up to two statements for the credit to appear. If travel is still needed, please go todelta.com for the latest schedules and prices. We sincerely apologize for this inconvenience
Yup received the same email. Oh well win some lose some I guess :/
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Old Dec 20, 17, 7:59 pm
  #609  
 
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My delta booked ticket cancelled with same email
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Old Dec 20, 17, 8:30 pm
  #610  
 
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really eager to hear back from Yutuyu poster who had tickets for today.
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Old Dec 20, 17, 8:59 pm
  #611  
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As of 8:00 pm (PST) - my DL tickets are still intact, with a departure on January 1st.
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Old Dec 20, 17, 9:04 pm
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I received the email from Delta also, but I also still have "PASSENGER STATUS: CONFIRMED" tickets in my Delta account. I assume those will be gone by morning.
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Old Dec 20, 17, 9:06 pm
  #613  
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Got the email from DL as well, though the ticket still shows up in the DL app and I can select seats etc. Probably just working through them one by one. Chances of my tickets slipping through the cracks 0.0%
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Old Dec 20, 17, 9:08 pm
  #614  
 
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I booked as a Delta ticket, and my ticket still shows as confirmed in both Delta and the Air France systems for next summer. No email or call saying its cancelled yet. I can and usually do save quite a bit on hotel rates by selecting non-refundable rates. Since it has been roughly 36 hours and my booking has not been canceled nor have I been contacted, I would l like to make hotel arrangements (for both London and Scotland on this trip). Can I safely do so knowing I am protected for reimbursement if my ticket is not honored at this stage? Not trying to game the system or be greedy, mainly trying to save some money with the non refundable rate over the flexible rate if I do go on this trip while also being protected if the ticket is cancelled against my will. Some people say it should be reimbursed under DOT regulations, others say not necessarily. Would love an expert answer and data points if possible.

Last edited by cascade; Dec 20, 17 at 9:15 pm
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Old Dec 20, 17, 9:28 pm
  #615  
 
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Originally Posted by cascade


I booked as a Delta ticket, and my ticket still shows as confirmed in both Delta and the Air France systems for next summer. No email or call saying its cancelled yet. I can and usually do save quite a bit on hotel rates by selecting non-refundable rates. Since it has been roughly 36 hours and my booking has not been canceled nor have I been contacted, I would l like to make hotel arrangements (for both London and Scotland on this trip). Can I safely do so knowing I am protected for reimbursement if my ticket is not honored at this stage? Not trying to game the system or be greedy, mainly trying to save some money with the non refundable rate over the flexible rate if I do go on this trip while also being protected if the ticket is cancelled against my will. Some people say it should be reimbursed under DOT regulations, others say not necessarily. Would love an expert answer and data points if possible.
Do you think your non refundable rates are going to increase by 12/27? If so sure, you could book and you technically should be covered by the DOT when they do cancel your reservation. This isnt if they cancel, its when they cancel. It will happen. You will not be the 1 person who gets away with it.

Personally, I would wait. Its not worth the additional headache to save a few bucks. Give them a week. If your still intact after 1 week then you are safer to book but just know that the reimbursement is going to be a pain in the butt when they finally catch up to you.
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