[PREM FARE GONE] BA/AA/LATAM r/t LHR to GYE First & Business from £797
Oct 5, 2017, 12:54 pm
#393
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This seems to be a reasonable response.
I purchased a ticket, entered into a unilateral contract with BA, they accepted payment and issued tickets.
If BA wishes to not honor their contract and cancel it, so be it. I guess that is an option for them. Just like if I wish to invest the few bucks and time to file in small claims court. Perhaps I will lose. Perhaps I will prevail.
BUT I do know if nothing, the carriers will continue to walk over anyone they choose to do so whenever they feel. And they will become more emboldened to do so in the future.
Think about it like this - some meeting took place in BA where management weighed the pros and cons of what to do with the fare. Honor it? Not honor it? Offer some other option? And so on. If they suspected the majority of those who purchased the fare would not pursue some legal action, it makes it all the easier to cancel it as there are no, or at least less of, negative consequences for them doing so.
Likewise, if BA management believed they would incur costs to defend themselves in (small claims) court, it provides an incentive for them not to cancel the ticket.
I purchased a ticket, entered into a unilateral contract with BA, they accepted payment and issued tickets.
If BA wishes to not honor their contract and cancel it, so be it. I guess that is an option for them. Just like if I wish to invest the few bucks and time to file in small claims court. Perhaps I will lose. Perhaps I will prevail.
BUT I do know if nothing, the carriers will continue to walk over anyone they choose to do so whenever they feel. And they will become more emboldened to do so in the future.
Think about it like this - some meeting took place in BA where management weighed the pros and cons of what to do with the fare. Honor it? Not honor it? Offer some other option? And so on. If they suspected the majority of those who purchased the fare would not pursue some legal action, it makes it all the easier to cancel it as there are no, or at least less of, negative consequences for them doing so.
Likewise, if BA management believed they would incur costs to defend themselves in (small claims) court, it provides an incentive for them not to cancel the ticket.
Very well said. I don’t know why everyone thinks this is position is so cut and dry ridiculous, and we should all just move on. Do they know anything about contract law?
Last edited by Edgerfly; Oct 5, 2017 at 1:04 pm
Oct 5, 2017, 12:54 pm
#394
Join Date: Mar 2007
Posts: 4,960
Not BA specific.
US airlines grease the US ones.
UK airlines the UK politicians and so on ...
Plus they all lobby. That is why the rules for business are not the same for individuals. Business can also max profits while minimize taxes abroad, not so easy for individuals.
US airlines grease the US ones.
UK airlines the UK politicians and so on ...
Plus they all lobby. That is why the rules for business are not the same for individuals. Business can also max profits while minimize taxes abroad, not so easy for individuals.
Oct 5, 2017, 1:01 pm
#395
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Location: Watchlisted by the prejudiced, en route to purgatory
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In ways, yes. It's even greased some FT figures.
It ain't all that simple in the US.
It ain't all that simple in the US.
Oct 5, 2017, 1:03 pm
#397
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Oct 5, 2017, 1:04 pm
#398
Join Date: Sep 2008
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http://www.flyertalk.com/forum/milea...-i-y-fare.html
this is why i didnt work too hard to book one.
this is why i didnt work too hard to book one.
Oct 5, 2017, 1:07 pm
#399
Join Date: Jan 2001
Posts: 2,834
Yes, some of us know a lot about contract law. Life is short and you have to pick your battles. If you really enjoy the fight, go for it.
Oct 5, 2017, 1:11 pm
#400
Join Date: Dec 2003
Location: Oakland CA
Programs: DL Gold, AS MVPG, Globalist
Posts: 1,008
BUT I do know if nothing, the carriers will continue to walk over anyone they choose to do so whenever they feel. And they will become more emboldened to do so in the future.
Think about it like this - some meeting took place in BA where management weighed the pros and cons of what to do with the fare. Honor it? Not honor it? Offer some other option? And so on. If they suspected the majority of those who purchased the fare would not pursue some legal action, it makes it all the easier to cancel it as there are no, or at least less of, negative consequences for them doing so.
Likewise, if BA management believed they would incur costs to defend themselves in (small claims) court, it provides an incentive for them not to cancel the ticket.
Think about it like this - some meeting took place in BA where management weighed the pros and cons of what to do with the fare. Honor it? Not honor it? Offer some other option? And so on. If they suspected the majority of those who purchased the fare would not pursue some legal action, it makes it all the easier to cancel it as there are no, or at least less of, negative consequences for them doing so.
Likewise, if BA management believed they would incur costs to defend themselves in (small claims) court, it provides an incentive for them not to cancel the ticket.
Any business will take the least costly option available to them. If that's cancelling the fare, that's what they do. If that's investing in better IT so these never go live in the first place, that's what they do. (And I strongly suspect a few airlines, like AS, have taken this exact route.) If that's honoring the fare due to the cost of litigation, that's what they'll do.
Certainly no hard feelings if you want to just move on, but if you have one of these fares and you have the energy, I'd try to fight it.
Oct 5, 2017, 1:11 pm
#401
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According to that BOM fare thread BA revoked, people did sue and got cash settlements.
Oct 5, 2017, 1:23 pm
#402
Join Date: Dec 2016
Posts: 355
Oct 5, 2017, 1:28 pm
#403
Join Date: Sep 2009
Location: Global
Posts: 5,994
UA just got caught in something like that.
United Caught Denying Hurricane Maria Victim the Refund They Promised.
"Fortunately, the couple had the foresight to record the original phone call to United. After Lopez reached out to the newspaper’s “Bamboozled” consumer helpline with her supporting evidence in hand, United Airlines softened its position considerably."
You read about it here.
Last edited by Global321; Oct 5, 2017 at 1:32 pm Reason: Updated with example
Oct 5, 2017, 1:59 pm
#404
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You misunderstand. The poster here recorded it.
UA just got caught in something like that.
United Caught Denying Hurricane Maria Victim the Refund They Promised.
"Fortunately, the couple had the foresight to record the original phone call to United. After Lopez reached out to the newspaper’s “Bamboozled” consumer helpline with her supporting evidence in hand, United Airlines softened its position considerably."
You read about it here.
UA just got caught in something like that.
United Caught Denying Hurricane Maria Victim the Refund They Promised.
"Fortunately, the couple had the foresight to record the original phone call to United. After Lopez reached out to the newspaper’s “Bamboozled” consumer helpline with her supporting evidence in hand, United Airlines softened its position considerably."
You read about it here.