Sep 17, 2017, 1:21 pm
Last edit by: Tokyoite
Please:
Do NOT call the airline while the fare is still alive!
(Definitely dead now. Plead your case to have your ticket(s) reinstated!)
Do NOT call the airline while the fare is still alive!
(Definitely dead now. Plead your case to have your ticket(s) reinstated!)
[PREM FARE GONE]Nz: Syd-lax z $944
Sep 28, 2017, 1:06 pm
#361
FlyerTalk Evangelist
Join Date: Oct 2004
Programs: Nah.
Posts: 13,967
I have 4 tickets booked through orbitz. Nothing refunded yet.
Sep 29, 2017, 4:02 pm
#363
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,470
Sep 30, 2017, 2:32 pm
#364
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Well I've filed a complaint with DOT and I've reached out to NZ's email complaints dept. I've requested reimbursement for a positioning flight I purchased. We shall see. Seriously considering filing in small claims court here in the USA if I don't get favorable responses from NZ. It's pretty cheap to file and I'd expect them to settle given that I won't be filing in a jurisdiction where they have a corporate presence. Where I live doesn't allow lawyers in small claims so they'd actually have to send a corporate representative.
Nov 9, 2017, 2:43 am
#368
Join Date: Jul 2011
Location: apud Aëroportum
Posts: 265
Are you suing for expenses you incurred as a result of the booking, or to have the flights themselves reinstated?
Nov 15, 2017, 7:34 pm
#371
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
No refund for me still even though I cancelled my flights literally 10 minutes after the 24 hr window. Had to CXL via phone call due to codeshares on DL. First agent placed me on hold for a few minutes so that the 24 hours would pass then transferred me to another department that tried to charge me a cancellation fee. However, they were so nice and waived it as a "one-time courtesy"
Jan 10, 2019, 11:01 am
#372
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
Seeing as how NZ honored this [PREM FARE GONE] ORD-SYD NZ $1500 RT biz I am curious to see if anyone did, or is planning, to pursue legal action against the carrier.