Jul 31, 2017, 8:56 am
Last edit by: platbrownguy
Original premium fare deal was for QR J class travel, originating in Vietnam (SGN and HAN) to several destinations across the Americas, Europe, and Africa. Travel period 8/2017 - 3/2018 inclusive, RT fares in the USD 500 - 700 range (USD $0.05 base fare).
Reports have now been circulating that all held, non-purchased fares have been canceled by the airline. Some held and then purchased fares were also canceled, but several reports indicate at least some of those have been re-instated.
For more information on flying Qatar Airways, visit the FT forum: Qatar Airways | Privilege Club. This thread in that forum is especially useful: Qatar Airways Forum Dashboard.
This wikipost is intended to help us better understand if there are any trends (by route, travel date, and/or held/ticketed status) in these cancellations. In all entries, please include: outbound or inbound departure date, origin-destination, original ticket status (only *if* "Held" or "Ticketed after Hold"), and current ticket status only *if* your ticket was cancelled ("Cancelled" or "Cancelled & Reinstated").
August HAN/SGN-XXX & XXX-HAN/SGN
Aug 05 SGN-Africa - Ticketed after Hold.
Aug 08 SGN-EZE
Aug 13 EZE-SGN
Aug 23 HAN-FRA
September HAN/SGN-XXX & XXX-HAN/SGN
Sep XX HAN-GRU
Sep 21 SGN-JFK
Sep 30 SGN-ORD - mster
Sep XX HAN-PHL
Sep XX SGN-JFK
Sep XX SGN-JFK - Held. Cancelled & Reinstated.
October HAN/SGN-XXX & XXX-HAN/SGN
Oct 03 ORD-SGN - mster
Oct 07 SGN-DFW - mster
Oct 13 DFW-SGN - mster
Oct XX SGN-JNB
November HAN/SGN-XXX & XXX-HAN/SGN
Nov 05 SGN-JFK - trapped
Nov 07 JFK-SGN - trapped
Nov 09 SGN-ORD - trapped
Nov 16 ORD-SGN - trapped
Nov XX HAN-PHL - Ticketed after Hold.
December HAN/SGN-XXX & XXX-HAN/SGN
Dec 23 SGN-DFW pbg
Dec 28 DFW-SGN pbg
Dec 28 SGN-DFW
Dec XX SGN-DFW
January HAN/SGN-XXX & XXX-HAN/SGN
Jan 10 DFW-SGN
Jan 11 HAN-DFW
Jan 13 DFW-HAN
Jan 25 SGN-ORD - Booked via OTA. Davem4 (Happy for SGN meet late Jan)
Jan 31 HAN-ATL - mster
Jan XX SGN-SOF
Jan XX HAN-PHL - Ticketed after Hold.
Jan XX SGN-Africa
Jan XX DFW-SGN
Jan XX SGN-PHL
Jan XX SGN-EZE/GRU - Three RTs.
Jan XX SGN-DFW
Jan XX SGN-DFW
February HAN/SGN-XXX & XXX-HAN/SGN
Feb 20 ATL-HAN - mster
Feb XX SGN-JNB
Feb XX PHL-SGN
Feb XX GRU-SGN - Three RTs.
Feb 09 ORD-SGN - Booked via OTA. Davem4
Feb 10 SGN-WAW - Booked via OTA. - Davem4
Feb XX SGN-JFK - Booked via OTA - lcpteck
March HAN/SGN-XXX & XXX-HAN/SGN
Mar 01 SGN-ATL - mster
Mar 07 ATL-SGN - mster
Mar 04 SGN-JFK
Mar 19 JFK-SGN
Mar 01 HAN-MIA
Mar 04 MIA-HAN
Mar XX SGN-DFW
Mar XX SGN-DFW
Mar 03 WAW-SGN - Booked via OTA. - Davem4 (Happy for SGN meet early Mar)
Held & Cancelled
Aug XX SGN-FRA - Held. Cancelled.
Oct XX SGN-JFK - Held. Cancelled.
Nov / Feb SGN-PHL - Held. Cancelled. (Held ~7:30pm. No record when I went to ticket Monday @8:30am.)
Jan / Feb SGN-JFK - Held. Cancelled.
Reports have now been circulating that all held, non-purchased fares have been canceled by the airline. Some held and then purchased fares were also canceled, but several reports indicate at least some of those have been re-instated.
For more information on flying Qatar Airways, visit the FT forum: Qatar Airways | Privilege Club. This thread in that forum is especially useful: Qatar Airways Forum Dashboard.
This wikipost is intended to help us better understand if there are any trends (by route, travel date, and/or held/ticketed status) in these cancellations. In all entries, please include: outbound or inbound departure date, origin-destination, original ticket status (only *if* "Held" or "Ticketed after Hold"), and current ticket status only *if* your ticket was cancelled ("Cancelled" or "Cancelled & Reinstated").
August HAN/SGN-XXX & XXX-HAN/SGN
Aug 05 SGN-Africa - Ticketed after Hold.
Aug 08 SGN-EZE
Aug 13 EZE-SGN
Aug 23 HAN-FRA
September HAN/SGN-XXX & XXX-HAN/SGN
Sep XX HAN-GRU
Sep 21 SGN-JFK
Sep 30 SGN-ORD - mster
Sep XX HAN-PHL
Sep XX SGN-JFK
Sep XX SGN-JFK - Held. Cancelled & Reinstated.
October HAN/SGN-XXX & XXX-HAN/SGN
Oct 03 ORD-SGN - mster
Oct 07 SGN-DFW - mster
Oct 13 DFW-SGN - mster
Oct XX SGN-JNB
November HAN/SGN-XXX & XXX-HAN/SGN
Nov 05 SGN-JFK - trapped
Nov 07 JFK-SGN - trapped
Nov 09 SGN-ORD - trapped
Nov 16 ORD-SGN - trapped
Nov XX HAN-PHL - Ticketed after Hold.
December HAN/SGN-XXX & XXX-HAN/SGN
Dec 23 SGN-DFW pbg
Dec 28 DFW-SGN pbg
Dec 28 SGN-DFW
Dec XX SGN-DFW
January HAN/SGN-XXX & XXX-HAN/SGN
Jan 10 DFW-SGN
Jan 11 HAN-DFW
Jan 13 DFW-HAN
Jan 25 SGN-ORD - Booked via OTA. Davem4 (Happy for SGN meet late Jan)
Jan 31 HAN-ATL - mster
Jan XX SGN-SOF
Jan XX HAN-PHL - Ticketed after Hold.
Jan XX SGN-Africa
Jan XX DFW-SGN
Jan XX SGN-PHL
Jan XX SGN-EZE/GRU - Three RTs.
Jan XX SGN-DFW
Jan XX SGN-DFW
February HAN/SGN-XXX & XXX-HAN/SGN
Feb 20 ATL-HAN - mster
Feb XX SGN-JNB
Feb XX PHL-SGN
Feb XX GRU-SGN - Three RTs.
Feb 09 ORD-SGN - Booked via OTA. Davem4
Feb 10 SGN-WAW - Booked via OTA. - Davem4
Feb XX SGN-JFK - Booked via OTA - lcpteck
March HAN/SGN-XXX & XXX-HAN/SGN
Mar 01 SGN-ATL - mster
Mar 07 ATL-SGN - mster
Mar 04 SGN-JFK
Mar 19 JFK-SGN
Mar 01 HAN-MIA
Mar 04 MIA-HAN
Mar XX SGN-DFW
Mar XX SGN-DFW
Mar 03 WAW-SGN - Booked via OTA. - Davem4 (Happy for SGN meet early Mar)
Held & Cancelled
Aug XX SGN-FRA - Held. Cancelled.
Oct XX SGN-JFK - Held. Cancelled.
Nov / Feb SGN-PHL - Held. Cancelled. (Held ~7:30pm. No record when I went to ticket Monday @8:30am.)
Jan / Feb SGN-JFK - Held. Cancelled.
[FARE GONE]QR Business (R) SGN-Various USA/EU/South America from $553 USD RT
Sep 15, 2017, 5:20 am
#721
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
I had a smaller schedule change (<1hr) and wasn't given any options online other than to acknowledge the change, which I did given that it also included a favorable aircraft change (B777-300ER to A350-900).
Sep 15, 2017, 12:16 pm
#723
Join Date: Apr 2012
Location: SFO/ATL
Programs: AA Plat, Hyatt Gold, SPG Gold
Posts: 14
Apologies if this has been covered earlier, but does anyone know if it's possible to get off in BKK on the return trip back to HAN during the almost 2hr scheduled stopover? Unclear to me if they will let me deplane and if so, I would like to just drop the BKK-HAN part of the flight. I will have no checked luggage, so that is not a concern.
Sep 16, 2017, 4:19 am
#725
Join Date: Jun 2012
Location: NYC, ORD, LHR, PTY
Programs: AA EXP, EY GLD, CM PP, Hyatt Globalist, SPG/Marriott Platinum
Posts: 23
Anyone on SGN - DOH Pho Fare Sat. Sept 16
Currently in "Apricot Lounge" on one of three SGN - JFK, SGN-ORD (2) "Pho Fares" I was fortunate to book.
Arrived from Bangkok (VN Airways) and transferred. While I have a 30 day e-visa; one was not required as a transfer passenger with same day onward ticket.
As much as I am disappointed I won't be on the upcoming JFK QSuites flights, I am looking forward to the significant EQM, RDM's and particularly EQD's I will rack up as a current AA EXP in 2017 & 2018 allowing me to shore up 2018 EXP after this leg and set up 2019 EXP with early 2018 flights.
Will be in the Qatar Al Mourjan Business Lounge after arrival this evening. If anyone is around and would like to catch up.
Arrived from Bangkok (VN Airways) and transferred. While I have a 30 day e-visa; one was not required as a transfer passenger with same day onward ticket.
As much as I am disappointed I won't be on the upcoming JFK QSuites flights, I am looking forward to the significant EQM, RDM's and particularly EQD's I will rack up as a current AA EXP in 2017 & 2018 allowing me to shore up 2018 EXP after this leg and set up 2019 EXP with early 2018 flights.
Will be in the Qatar Al Mourjan Business Lounge after arrival this evening. If anyone is around and would like to catch up.
Last edited by GrandTower; Sep 16, 2017 at 4:26 am Reason: Minor gramatical edits
Sep 16, 2017, 10:01 pm
#726
Join Date: Jan 2011
Programs: BAEC GGL/CCR, Hilton Diamond, Hyatt Globalist
Posts: 395
Apologies if this has been covered earlier, but does anyone know if it's possible to get off in BKK on the return trip back to HAN during the almost 2hr scheduled stopover? Unclear to me if they will let me deplane and if so, I would like to just drop the BKK-HAN part of the flight. I will have no checked luggage, so that is not a concern.
I don't know for sure but imagine it would be similar the other way around. Not sure if you could easily drop the BKK-HAN without having a stopover built in.
Sep 18, 2017, 8:16 am
#727
Join Date: Jul 2009
Location: World
Posts: 1,647
It appears that the SGN/HAN-DOH segments have all had around an hour added to their total flight time to fly around airspace that is no longer open to QR flights. Departure times ex-SGN/HAN for these flights are identical.
Sep 18, 2017, 8:35 am
#728
Join Date: Jul 2009
Location: World
Posts: 1,647
Has anyone flying this fare successfully added a free *or* paid STPC hotel?
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
Last edited by mster; Sep 18, 2017 at 8:45 am
Sep 18, 2017, 10:16 am
#729
Join Date: Sep 2013
Location: San Francisco, CA & Bangkok (Home)/Lawrenceville & Switzerland (Boarding School)/Baltimore, MD (College)
Programs: DL DM, AL MVPG 75K, SQ Gold, BA Silver, HH Diamond, Hyatt Globalist, Marriot Plat, Hertz Pres Circle
Posts: 599
I know nothing about planes. Would you mind telling me why the A350 is superior to the B777? Have this hour or so schedule change as well. Sadly not on the flights with Q suites
Sep 18, 2017, 10:45 am
#730
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Here is a useful resource on the QR fleet: The Complete Guide to the Qatar Airways Fleet
Sep 20, 2017, 8:31 pm
#731
Join Date: Apr 2012
Location: SFO/ATL
Programs: AA Plat, Hyatt Gold, SPG Gold
Posts: 14
Has anyone flying this fare successfully added a free *or* paid STPC hotel?
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
I. STPC free of charge
•In cases where there are no immediate connections available between 8 and 24 hours.
•No exceptions can be given (7 hrs 59 minutes = not eligible, 24 hrs 1 minute = not eligible).
•N-class and above.
•Directional ticket value above USD 400 (incl. YQ tax).
•Directional ticket value is the sum of the fare paid for the journey and the Fuel surcharge (as shown on your E-ticket) divided by two.
II. STPC against a fee
•When the passenger holds a ticket in booking classes below N.
•When the passenger holds a Privilege Club redemption ticket in Economy or Business Class.
•When the directional ticket value is less than USD 400 (incl. YQ tax).
•USD 125 fee for Economy Class passengers.
•USD 150 fee for Business Class passengers.
I have no idea if this will work on my return flight, but I'll certainly try again. I think lesson is, don't request in advance and just go to transit desk, ask nicely and cross your fingers.
As an aside, I was booked into the Oryx Rotana, which is marketed as a 5-star hotel. I found the hotel severely lacking, the lobby had a strong cigarette smoke smell and my non-smoking room had a stale odor. I ended up going to Souq Waqif and spent most of my night having tea and sheesha at Tajine which is open 24 hrs. So if there is an option of places to stay, I'd avoid Oryx.
Last edited by tde211; Sep 20, 2017 at 8:42 pm
Sep 23, 2017, 11:07 am
#732
Join Date: Aug 2015
Posts: 1,141
The Oryx Rotana is owned by QR, so barring any weird circumstances this is 99,99% what you're gonna get on STPC.
If you're travelling before the end of the year you could use the +Qatar program instead:
https://discoverqatar.qatarairways.com/us-en/plusqatar
It let's you choose your hotel, but it comes without transfer to/from airport and "regular" check-in hours apply, so it might not fit your schedule.
If you're travelling before the end of the year you could use the +Qatar program instead:
https://discoverqatar.qatarairways.com/us-en/plusqatar
It let's you choose your hotel, but it comes without transfer to/from airport and "regular" check-in hours apply, so it might not fit your schedule.
Sep 27, 2017, 1:23 pm
#733
Join Date: Oct 1999
Posts: 633
The Oryx Rotana is owned by QR, so barring any weird circumstances this is 99,99% what you're gonna get on STPC.
If you're travelling before the end of the year you could use the +Qatar program instead:
https://discoverqatar.qatarairways.com/us-en/plusqatar
It let's you choose your hotel, but it comes without transfer to/from airport and "regular" check-in hours apply, so it might not fit your schedule.
If you're travelling before the end of the year you could use the +Qatar program instead:
https://discoverqatar.qatarairways.com/us-en/plusqatar
It let's you choose your hotel, but it comes without transfer to/from airport and "regular" check-in hours apply, so it might not fit your schedule.
This comes in handy when getting in late on Monday night and leaving in the early hours of Wednesday...we were able to make 2 room bookings so that we have a room the entire time we're in Doha.
Sep 27, 2017, 5:39 pm
#734
Join Date: Jul 2009
Location: World
Posts: 1,647
I'm currently sitting in Doha at the Al Mourjan lounge. In the middle of my outbound flight from HAN to ATL. I assumed based on the fare I wouldn't be eligible for the STPC, but when I arrived around midnight last night, I figured why not at least give it a shot, so I inquired at the transit desk if there were any transit accommodations available given my ~10hr layover. The agent was very friendly and said she would check. It took awhile and there seemed to be some confusion on her end of why the system wouldn't automatically book me. She apologized for the delay. Even asked a few colleagues for their input. Finally, one of the agents said "it's a business class ticket, it has to be over $400. You can go ahead and book it". And that was that.
I have no idea if this will work on my return flight, but I'll certainly try again. I think lesson is, don't request in advance and just go to transit desk, ask nicely and cross your fingers.
As an aside, I was booked into the Oryx Rotana, which is marketed as a 5-star hotel. I found the hotel severely lacking, the lobby had a strong cigarette smoke smell and my non-smoking room had a stale odor. I ended up going to Souq Waqif and spent most of my night having tea and sheesha at Tajine which is open 24 hrs. So if there is an option of places to stay, I'd avoid Oryx.
I have no idea if this will work on my return flight, but I'll certainly try again. I think lesson is, don't request in advance and just go to transit desk, ask nicely and cross your fingers.
As an aside, I was booked into the Oryx Rotana, which is marketed as a 5-star hotel. I found the hotel severely lacking, the lobby had a strong cigarette smoke smell and my non-smoking room had a stale odor. I ended up going to Souq Waqif and spent most of my night having tea and sheesha at Tajine which is open 24 hrs. So if there is an option of places to stay, I'd avoid Oryx.
Interesting. So just to confirm - even though your fare was less than $400 OW (T&C say RT price / 2) and your layover was less than 12 hours they still offered you STPC? Was transit provided too or did you cover that?
Has ayone been denied an STPC on this fare specifically due to the price being below the the price threshold stated in the T&Cs?
Sep 28, 2017, 3:15 am
#735
Join Date: Aug 2011
Posts: 530
How do you request STPC hotel accom. in advance? Because this is different than +Qatar, which may be booked online.
I'm currently sitting in Doha at the Al Mourjan lounge. In the middle of my outbound flight from HAN to ATL. I assumed based on the fare I wouldn't be eligible for the STPC, but when I arrived around midnight last night, I figured why not at least give it a shot, so I inquired at the transit desk if there were any transit accommodations available given my ~10hr layover. The agent was very friendly and said she would check. It took awhile and there seemed to be some confusion on her end of why the system wouldn't automatically book me. She apologized for the delay. Even asked a few colleagues for their input. Finally, one of the agents said "it's a business class ticket, it has to be over $400. You can go ahead and book it". And that was that.
I have no idea if this will work on my return flight, but I'll certainly try again. I think lesson is, don't request in advance and just go to transit desk, ask nicely and cross your fingers.
As an aside, I was booked into the Oryx Rotana, which is marketed as a 5-star hotel. I found the hotel severely lacking, the lobby had a strong cigarette smoke smell and my non-smoking room had a stale odor. I ended up going to Souq Waqif and spent most of my night having tea and sheesha at Tajine which is open 24 hrs. So if there is an option of places to stay, I'd avoid Oryx.
I have no idea if this will work on my return flight, but I'll certainly try again. I think lesson is, don't request in advance and just go to transit desk, ask nicely and cross your fingers.
As an aside, I was booked into the Oryx Rotana, which is marketed as a 5-star hotel. I found the hotel severely lacking, the lobby had a strong cigarette smoke smell and my non-smoking room had a stale odor. I ended up going to Souq Waqif and spent most of my night having tea and sheesha at Tajine which is open 24 hrs. So if there is an option of places to stay, I'd avoid Oryx.