Jul 31, 2017, 8:56 am
Last edit by: platbrownguy
Original premium fare deal was for QR J class travel, originating in Vietnam (SGN and HAN) to several destinations across the Americas, Europe, and Africa. Travel period 8/2017 - 3/2018 inclusive, RT fares in the USD 500 - 700 range (USD $0.05 base fare).
Reports have now been circulating that all held, non-purchased fares have been canceled by the airline. Some held and then purchased fares were also canceled, but several reports indicate at least some of those have been re-instated.
For more information on flying Qatar Airways, visit the FT forum: Qatar Airways | Privilege Club. This thread in that forum is especially useful: Qatar Airways Forum Dashboard.
This wikipost is intended to help us better understand if there are any trends (by route, travel date, and/or held/ticketed status) in these cancellations. In all entries, please include: outbound or inbound departure date, origin-destination, original ticket status (only *if* "Held" or "Ticketed after Hold"), and current ticket status only *if* your ticket was cancelled ("Cancelled" or "Cancelled & Reinstated").
August HAN/SGN-XXX & XXX-HAN/SGN
Aug 05 SGN-Africa - Ticketed after Hold.
Aug 08 SGN-EZE
Aug 13 EZE-SGN
Aug 23 HAN-FRA
September HAN/SGN-XXX & XXX-HAN/SGN
Sep XX HAN-GRU
Sep 21 SGN-JFK
Sep 30 SGN-ORD - mster
Sep XX HAN-PHL
Sep XX SGN-JFK
Sep XX SGN-JFK - Held. Cancelled & Reinstated.
October HAN/SGN-XXX & XXX-HAN/SGN
Oct 03 ORD-SGN - mster
Oct 07 SGN-DFW - mster
Oct 13 DFW-SGN - mster
Oct XX SGN-JNB
November HAN/SGN-XXX & XXX-HAN/SGN
Nov 05 SGN-JFK - trapped
Nov 07 JFK-SGN - trapped
Nov 09 SGN-ORD - trapped
Nov 16 ORD-SGN - trapped
Nov XX HAN-PHL - Ticketed after Hold.
December HAN/SGN-XXX & XXX-HAN/SGN
Dec 23 SGN-DFW pbg
Dec 28 DFW-SGN pbg
Dec 28 SGN-DFW
Dec XX SGN-DFW
January HAN/SGN-XXX & XXX-HAN/SGN
Jan 10 DFW-SGN
Jan 11 HAN-DFW
Jan 13 DFW-HAN
Jan 25 SGN-ORD - Booked via OTA. Davem4 (Happy for SGN meet late Jan)
Jan 31 HAN-ATL - mster
Jan XX SGN-SOF
Jan XX HAN-PHL - Ticketed after Hold.
Jan XX SGN-Africa
Jan XX DFW-SGN
Jan XX SGN-PHL
Jan XX SGN-EZE/GRU - Three RTs.
Jan XX SGN-DFW
Jan XX SGN-DFW
February HAN/SGN-XXX & XXX-HAN/SGN
Feb 20 ATL-HAN - mster
Feb XX SGN-JNB
Feb XX PHL-SGN
Feb XX GRU-SGN - Three RTs.
Feb 09 ORD-SGN - Booked via OTA. Davem4
Feb 10 SGN-WAW - Booked via OTA. - Davem4
Feb XX SGN-JFK - Booked via OTA - lcpteck
March HAN/SGN-XXX & XXX-HAN/SGN
Mar 01 SGN-ATL - mster
Mar 07 ATL-SGN - mster
Mar 04 SGN-JFK
Mar 19 JFK-SGN
Mar 01 HAN-MIA
Mar 04 MIA-HAN
Mar XX SGN-DFW
Mar XX SGN-DFW
Mar 03 WAW-SGN - Booked via OTA. - Davem4 (Happy for SGN meet early Mar)
Held & Cancelled
Aug XX SGN-FRA - Held. Cancelled.
Oct XX SGN-JFK - Held. Cancelled.
Nov / Feb SGN-PHL - Held. Cancelled. (Held ~7:30pm. No record when I went to ticket Monday @8:30am.)
Jan / Feb SGN-JFK - Held. Cancelled.
Reports have now been circulating that all held, non-purchased fares have been canceled by the airline. Some held and then purchased fares were also canceled, but several reports indicate at least some of those have been re-instated.
For more information on flying Qatar Airways, visit the FT forum: Qatar Airways | Privilege Club. This thread in that forum is especially useful: Qatar Airways Forum Dashboard.
This wikipost is intended to help us better understand if there are any trends (by route, travel date, and/or held/ticketed status) in these cancellations. In all entries, please include: outbound or inbound departure date, origin-destination, original ticket status (only *if* "Held" or "Ticketed after Hold"), and current ticket status only *if* your ticket was cancelled ("Cancelled" or "Cancelled & Reinstated").
August HAN/SGN-XXX & XXX-HAN/SGN
Aug 05 SGN-Africa - Ticketed after Hold.
Aug 08 SGN-EZE
Aug 13 EZE-SGN
Aug 23 HAN-FRA
September HAN/SGN-XXX & XXX-HAN/SGN
Sep XX HAN-GRU
Sep 21 SGN-JFK
Sep 30 SGN-ORD - mster
Sep XX HAN-PHL
Sep XX SGN-JFK
Sep XX SGN-JFK - Held. Cancelled & Reinstated.
October HAN/SGN-XXX & XXX-HAN/SGN
Oct 03 ORD-SGN - mster
Oct 07 SGN-DFW - mster
Oct 13 DFW-SGN - mster
Oct XX SGN-JNB
November HAN/SGN-XXX & XXX-HAN/SGN
Nov 05 SGN-JFK - trapped
Nov 07 JFK-SGN - trapped
Nov 09 SGN-ORD - trapped
Nov 16 ORD-SGN - trapped
Nov XX HAN-PHL - Ticketed after Hold.
December HAN/SGN-XXX & XXX-HAN/SGN
Dec 23 SGN-DFW pbg
Dec 28 DFW-SGN pbg
Dec 28 SGN-DFW
Dec XX SGN-DFW
January HAN/SGN-XXX & XXX-HAN/SGN
Jan 10 DFW-SGN
Jan 11 HAN-DFW
Jan 13 DFW-HAN
Jan 25 SGN-ORD - Booked via OTA. Davem4 (Happy for SGN meet late Jan)
Jan 31 HAN-ATL - mster
Jan XX SGN-SOF
Jan XX HAN-PHL - Ticketed after Hold.
Jan XX SGN-Africa
Jan XX DFW-SGN
Jan XX SGN-PHL
Jan XX SGN-EZE/GRU - Three RTs.
Jan XX SGN-DFW
Jan XX SGN-DFW
February HAN/SGN-XXX & XXX-HAN/SGN
Feb 20 ATL-HAN - mster
Feb XX SGN-JNB
Feb XX PHL-SGN
Feb XX GRU-SGN - Three RTs.
Feb 09 ORD-SGN - Booked via OTA. Davem4
Feb 10 SGN-WAW - Booked via OTA. - Davem4
Feb XX SGN-JFK - Booked via OTA - lcpteck
March HAN/SGN-XXX & XXX-HAN/SGN
Mar 01 SGN-ATL - mster
Mar 07 ATL-SGN - mster
Mar 04 SGN-JFK
Mar 19 JFK-SGN
Mar 01 HAN-MIA
Mar 04 MIA-HAN
Mar XX SGN-DFW
Mar XX SGN-DFW
Mar 03 WAW-SGN - Booked via OTA. - Davem4 (Happy for SGN meet early Mar)
Held & Cancelled
Aug XX SGN-FRA - Held. Cancelled.
Oct XX SGN-JFK - Held. Cancelled.
Nov / Feb SGN-PHL - Held. Cancelled. (Held ~7:30pm. No record when I went to ticket Monday @8:30am.)
Jan / Feb SGN-JFK - Held. Cancelled.
[FARE GONE]QR Business (R) SGN-Various USA/EU/South America from $553 USD RT
Jul 31, 2017, 1:07 pm
#376
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,416
While I agree in principle, I've had long-haul flights on QR that didn't include steak as an option. Does that change anything?
lol
Jul 31, 2017, 1:54 pm
#378
Join Date: May 2010
Location: Munich, Taipei
Programs: AB Gold, TK Elite
Posts: 179
Booked SGN-CPH for January to February. Held for about 20 minutes. Not its cancelled, didn't get a cancellation email. Tried to manage my booking and it said that no booking is found.
Jul 31, 2017, 2:05 pm
#379
Join Date: Oct 2014
Location: SEA
Posts: 2,021
I've got a deal for you. $0 for a brand new, top of the line widget. You just have to pay $500 in shipping and handling fees. Clearly I am not making money on this; so it must be a mistake, right? I am not a charity after all.
Jul 31, 2017, 2:19 pm
#380
Join Date: Jul 2011
Location: DFW
Posts: 1,145
My response from Qatar
In response to me reaching out to them on twitter asking what happened to my 48 hour hold itin that I wanted to purchase this morning (this was well after others started blog posts about getting canceled and well after the deal was termed as dead, so no, I didn't contact them during the deal):
Your ticket was on hold, but payment was not completed. This fare is no longer available and we apologize for any inconvenience caused.
Their hold language uses the word "guarantee", but we all know how that goes. It's guaranteed until they decide it isn't.
Your ticket was on hold, but payment was not completed. This fare is no longer available and we apologize for any inconvenience caused.
Their hold language uses the word "guarantee", but we all know how that goes. It's guaranteed until they decide it isn't.
Jul 31, 2017, 2:26 pm
#381
Join Date: Sep 2015
Location: Utah
Programs: AA EXP, AS G75K
Posts: 104
Jul 31, 2017, 2:29 pm
#382
Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,989
For e-tickets to be issued, the fare had to be valid at the time of purchase, even if it expired afterwards.
Jul 31, 2017, 2:36 pm
#383
Join Date: Apr 2006
Posts: 1,259
Before anyone starts speculating on contract law or DOTs position on all this, a primer is in order.
See
https://works.bepress.com/terence_lau/16/
See
https://works.bepress.com/terence_lau/16/
Jul 31, 2017, 2:46 pm
#384
Join Date: Jul 2011
Location: DFW
Posts: 1,145
In exchange for a small fee, Hold My Booking allows you to reserve your itinerary for a limited time, without immediately paying the price of the ticket. The total fare will be guaranteed for the dates and flights you selected, and you will be protected from any price changes. You will be redirected to our payment page where you can choose your preferred form of payment and complete your payment to hold your booking. Please note that this fee is non-refundable and it will not be deducted from the price of the ticket(s). Your booking will be cancelled if the payment is not completed within the time frame selected.
When you put language in there that states the fare for the dates and times is guaranteed and you are protected from price changes, yet they can cancel at any time, it is misleading. I don't know any other industry that allows somebody to use the word "guarantee" and still not have to honor what they are supposedly guaranteeing.
As I've seen many deals like this and was included on the AA fiasco, I probably should have known better and just purchased...but this goes back to what is a error and what isn't and where do you draw the line.
Out of curiosity, does Qatar allow you to cancel within 24 hours of a purchase?
Jul 31, 2017, 2:47 pm
#385
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Before anyone starts speculating on contract law or DOTs position on all this, a primer is in order.
See
https://works.bepress.com/terence_lau/16/
See
https://works.bepress.com/terence_lau/16/
Jul 31, 2017, 3:06 pm
#387
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
Just got off the phone with the US call center for QR. They're advising me to send a complaint via their website to their E-Commerce team as they're the ones who cancelled my reservation due to it being an "invalid fare".
Jul 31, 2017, 3:15 pm
#388
Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,989
Jul 31, 2017, 4:27 pm
#390
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,187
real ? on my mind is whether I should fly from the US to SGN tomorrow in order to catch my Aug4 Qatar flight..... positioning is yyz-tpe-sgn.
I recall on other fare sales, those with the earliest travel dates succeeded, and despite the return portion being months away, it would likely remain untouched once one segment from the ticket was used.
I recall on other fare sales, those with the earliest travel dates succeeded, and despite the return portion being months away, it would likely remain untouched once one segment from the ticket was used.