Jul 31, 2017, 8:56 am

FlyerTalk Forums Expert How-Tos and Guides

Original premium fare deal was for QR J class travel, originating in Vietnam (SGN and HAN) to several destinations across the Americas, Europe, and Africa. Travel period 8/2017 - 3/2018 inclusive, RT fares in the USD 500 - 700 range (USD $0.05 base fare).

Reports have now been circulating that all held, non-purchased fares have been canceled by the airline. Some held and then purchased fares were also canceled, but several reports indicate at least some of those have been re-instated.

For more information on flying Qatar Airways, visit the FT forum: Qatar Airways | Privilege Club. This thread in that forum is especially useful: Qatar Airways Forum Dashboard.

This wikipost is intended to help us better understand if there are any trends (by route, travel date, and/or held/ticketed status) in these cancellations. In all entries, please include: outbound or inbound departure date, origin-destination, original ticket status (only *if* "Held" or "Ticketed after Hold"), and current ticket status only *if* your ticket was cancelled ("Cancelled" or "Cancelled & Reinstated").

August HAN/SGN-XXX & XXX-HAN/SGN
Aug 05 SGN-Africa - Ticketed after Hold.
Aug 08 SGN-EZE
Aug 13 EZE-SGN
Aug 23 HAN-FRA

September HAN/SGN-XXX & XXX-HAN/SGN
Sep XX HAN-GRU
Sep 21 SGN-JFK
Sep 30 SGN-ORD - mster
Sep XX HAN-PHL
Sep XX SGN-JFK
Sep XX SGN-JFK - Held. Cancelled & Reinstated.

October HAN/SGN-XXX & XXX-HAN/SGN
Oct 03 ORD-SGN - mster
Oct 07 SGN-DFW - mster
Oct 13 DFW-SGN - mster
Oct XX SGN-JNB

November HAN/SGN-XXX & XXX-HAN/SGN
Nov 05 SGN-JFK - trapped
Nov 07 JFK-SGN - trapped
Nov 09 SGN-ORD - trapped
Nov 16 ORD-SGN - trapped
Nov XX HAN-PHL - Ticketed after Hold.

December HAN/SGN-XXX & XXX-HAN/SGN
Dec 23 SGN-DFW pbg
Dec 28 DFW-SGN pbg
Dec 28 SGN-DFW
Dec XX SGN-DFW

January HAN/SGN-XXX & XXX-HAN/SGN
Jan 10 DFW-SGN
Jan 11 HAN-DFW
Jan 13 DFW-HAN
Jan 25 SGN-ORD - Booked via OTA. Davem4 (Happy for SGN meet late Jan)
Jan 31 HAN-ATL - mster
Jan XX SGN-SOF
Jan XX HAN-PHL - Ticketed after Hold.
Jan XX SGN-Africa
Jan XX DFW-SGN
Jan XX SGN-PHL
Jan XX SGN-EZE/GRU - Three RTs.
Jan XX SGN-DFW
Jan XX SGN-DFW

February HAN/SGN-XXX & XXX-HAN/SGN
Feb 20 ATL-HAN - mster
Feb XX SGN-JNB
Feb XX PHL-SGN
Feb XX GRU-SGN - Three RTs.
Feb 09 ORD-SGN - Booked via OTA. Davem4
Feb 10 SGN-WAW - Booked via OTA. - Davem4
Feb XX SGN-JFK - Booked via OTA - lcpteck

March HAN/SGN-XXX & XXX-HAN/SGN
Mar 01 SGN-ATL - mster
Mar 07 ATL-SGN - mster
Mar 04 SGN-JFK
Mar 19 JFK-SGN
Mar 01 HAN-MIA
Mar 04 MIA-HAN
Mar XX SGN-DFW
Mar XX SGN-DFW
Mar 03 WAW-SGN - Booked via OTA. - Davem4 (Happy for SGN meet early Mar)

Held & Cancelled
Aug XX SGN-FRA - Held. Cancelled.
Oct XX SGN-JFK - Held. Cancelled.
Nov / Feb SGN-PHL - Held. Cancelled. (Held ~7:30pm. No record when I went to ticket Monday @8:30am.)
Jan / Feb SGN-JFK - Held. Cancelled.

[FARE GONE]QR Business (R) SGN-Various USA/EU/South America from $553 USD RT

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Jul 31, 2017, 8:31 am

#271

expert7700

Join Date: Feb 2004

Location: USA

Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium

Posts: 5,192

It should be basic common knowledge on FT by now that holds are worthless when there is a mass influx of them. Airlines repeatedly just clear these because they are a real nuisance not only to the airline but also to other PAYING customers.

If it weren't for people holding one, maybe 2 possible dates, then we wouldn't see the inventory disappear nearly as quickly.

Say 1000 folks were 'booking' this in an hour. 200 pay immediately, of the 800 half hold one option the other hold two. That leaves 200 sold seats but 1200 more taken out of inventory... hidden from public view, rendering the sale 'over' early even though the sales may never materialize.

Me, I did the hold then a short time later, before they could run a batch job to cancel, I hurried up and paid. Stinks that I don't get any cooling-off period, or time to verify my positioning and return segments can line up

One way the airline could do this better is to require CC info, and do a temp authorization for the full airfare amount. I realize many FTers with a dozen credit cards and high limits would be unfazed....but at least it would intimidate a big chunk of people away from holding inventory.

Jul 31, 2017, 8:35 am

#272

dsquared37

FlyerTalk Evangelist

Join Date: Mar 2008

Location: body: A stone's throw from SFO, mind: SE Asia

Programs: Some of this 'n some of that

Posts: 17,263

Quote:

Originally Posted by jona970318

You might be the first report of cancellation on US route. Were you charged and ticketed??

I've also had one of my two purchased tix to a US destination summarily cancelled.

Jul 31, 2017, 8:36 am

#273

babypuwet

Join Date: Mar 2012

Posts: 989

Quote:

Originally Posted by jona970318

You might be the first report of cancellation on US route. Were you charged and ticketed??

Yes, CC shows charge as pending and I have emails with eticket numbers.

Jul 31, 2017, 8:36 am

#274

staticx813

Join Date: Mar 2016

Programs: OWE

Posts: 131

HAN-BKK-DOH-JFK-DOH-HAN canceled. ticketed (with eticket #) as normal. amex charged. seats selected. shown as confirmed with green check marks next to seat number.

"This trip cannot be found. It may have been cancelled. (4649)"

Jul 31, 2017, 8:46 am

#275

ss2000

Join Date: Aug 2015

Programs: AA EXP, AS MVP Gold, Hyatt Diamond, SPG Platinum

Posts: 142

Has anyone that bought the ticket straight up (without putting it on hold first) have had their ticket canceled?

Bought it last night without putting it on hold. Still says confirmed and ticketed, and even let me choose my seats.

Jul 31, 2017, 8:48 am

#276

Reisen

Join Date: Feb 2009

Posts: 147

I had the same question as ss2000. Were all ticketed itineraries that were cancelled first held? Might be useful to know for the future.

Jul 31, 2017, 8:48 am

#277

MCIdave

Join Date: Jul 2014

Posts: 126

Quote:

Originally Posted by Reisen

I had the same question as ss2000. Were all ticketed itineraries that were cancelled first held? Might be useful to know for the future.

My ticket placed on hold first -- then purchased 1 hour later is still hanging in there with eticket attached when I checked manage my trip on the QR website

Question regarding the visa discussion that are saying don't roll the dice - I generally agree but... Is the risk only the airline denying boarding? I ask this because let's say I carry-on my small bag, tis there really a risk of getting "stuck" airside because, worst case scenario, I can just book a quick air Asia flight out or use points to fly somewhere immediately need be. Thoughts? I still have a PDF of my last evisa from last month so I'm just wondering

Jul 31, 2017, 8:50 am

#278

jona970318

Join Date: Feb 2013

Location: LA/NY/CHI

Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat

Posts: 1,876

Quote:

Originally Posted by dsquared37

I've also had one of my two purchased tix to a US destination summarily cancelled.

Quote:

Originally Posted by babypuwet

Yes, CC shows charge as pending and I have emails with eticket numbers.

Quote:

Originally Posted by Jimgotkp

Placed mine on hold while I firmed up a few other things. Once I got that done, i ticketed the flights around 11PM PST and received the confirmation email with the e-ticket #s . I was able to select seats after that. However, this morning when I check my reservation online I see "This trip cannot be found. It may have been cancelled. (4649)".

My ticket was SGN-DFW.

Edit: Seems like they charged my CC as well even though it's still "Pending".

Hmmm guess QR is starting to cancel tickets...I wonder if there is a pattern with destinations/travel date/time ticketed etc.

Can you guys report some datapoints?

fwiw I booked three rt's HAN-PHL for Sep/Nov/Jan, ticketed shortly after midnight EDT, all still alive

Jul 31, 2017, 8:53 am

#279

jona970318

Join Date: Feb 2013

Location: LA/NY/CHI

Programs: AA EXP, AS 100K, Hyatt Globalist, Marriott Plat

Posts: 1,876

Quote:

Originally Posted by ss2000

Quote:

Originally Posted by Reisen

I had the same question as ss2000. Were all ticketed itineraries that were cancelled first held? Might be useful to know for the future.

I have both- 2 held first, 1 straight up. All still looking good. I haven't selected seats for any of them if that makes a difference...

Jul 31, 2017, 8:56 am

#280

skywalkerLAX

FlyerTalk Evangelist

Join Date: Jul 2005

Location: Seat 2A

Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC

Posts: 10,571

Quote:

Originally Posted by tiamsanit

No joking , we all know by heart that this is an error fare and QR won't honor it. In fact I call them for other booking but also had a small chitchat about this morning error fare. If QR is not honoring the tix, it is not because of my call but all the blogger around the world, onemile, secretfly and many many other blogs that spread this.

Yes it is coincident with golden tix promo. But how the hell they promo on all routing and almost everyday. Yes they are going to put 0 fare on SOME route on SOME date but screw up a lil.... is that I heard from QR office near me

If you refer to QR in Bangkok or anywhere in Thailand then I can tell you these people are hopeless and incompetent. I wouldn't ask them for the current time.