Jul 5, 2017, 10:35 am
Last edit by: SQueeze
IF these are not canceled, Month of flight, routing, list your handle,and then any results/updates.
Jan 2018 CAI-ADD-HKG-AKL-HKG-ADD-CAI Coffee84 ( J/ cx I )
JAN 2018 CAI-ADD-SIN-AKL Oliverio (ET/SQ in D)
Feb 2018 CAI-ADD-SIN-AKL-SIN-ADD-CAI Zebranz (all D)
Mar 2018 CAI-ADD-SIN-AKL Coffee84 (J/ sq D)
May 2018 CAI-ADD-SIN-CHC-SIN-ADD-CAI Zebranz (all D)
May 2018 CAI-ADD-SIN-AKL-SIN-ADD-CAI. Trappy (ALL D CLASS)
May 2018 CAI-ADD-SIN-AKL Kiwifruit (ET/J;SQ/D)
Jan 2018 CAI-ADD-HKG-AKL-HKG-ADD-CAI Coffee84 ( J/ cx I )
JAN 2018 CAI-ADD-SIN-AKL Oliverio (ET/SQ in D)
Feb 2018 CAI-ADD-SIN-AKL-SIN-ADD-CAI Zebranz (all D)
Mar 2018 CAI-ADD-SIN-AKL Coffee84 (J/ sq D)
May 2018 CAI-ADD-SIN-CHC-SIN-ADD-CAI Zebranz (all D)
May 2018 CAI-ADD-SIN-AKL-SIN-ADD-CAI. Trappy (ALL D CLASS)
May 2018 CAI-ADD-SIN-AKL Kiwifruit (ET/J;SQ/D)
[PREM FARE GONE] ET: CAI-AKL o/w in J as low as US$440
Jul 6, 2017, 8:08 am
#121
Join Date: Jul 2017
Programs: SPG*P50, M&B*G, LH*G, Hilton Diamond
Posts: 9
I made pretty good experiences with them not only issuing the tickets instantly but also being very responsive and quick when it came to reimbursing cancelled EFs.
Last edited by ChristianMUC; Jul 6, 2017 at 8:16 am
Jul 6, 2017, 8:22 am
#122
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 639
Checking on Ethiopian website.
The itinerary can be pulled out and everything seems in order. However, when clicking on the 'change' button, it says that 'The system has detected that your itinerary does not qualify for an exchange'
Up to a few hours ago, I could go one more step.
The message is the same one as that for my BKK-YYZ EF a few months back. And these apparently are not honoured. I had my ET website booking cancelled and refunded already and they were pretty fast with the refund and I even got a few dollars extra. The one booked through expedia is still live and I have not enquired on it yet.
So they had touched the CAI booking now .... what's next
The itinerary can be pulled out and everything seems in order. However, when clicking on the 'change' button, it says that 'The system has detected that your itinerary does not qualify for an exchange'
Up to a few hours ago, I could go one more step.
The message is the same one as that for my BKK-YYZ EF a few months back. And these apparently are not honoured. I had my ET website booking cancelled and refunded already and they were pretty fast with the refund and I even got a few dollars extra. The one booked through expedia is still live and I have not enquired on it yet.
So they had touched the CAI booking now .... what's next
Jul 6, 2017, 8:48 am
#123
Join Date: Jul 2017
Programs: SPG*P50, M&B*G, LH*G, Hilton Diamond
Posts: 9
I had my ET website booking cancelled and refunded already and they were pretty fast with the refund and I even got a few dollars extra. The one booked through expedia is still live and I have not enquired on it yet.
So they had touched the CAI booking now .... what's next
So they had touched the CAI booking now .... what's next
Jul 6, 2017, 9:19 am
#124
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,694
Though, indeed, it would be helpful if posters would consider what message they are trying to convey, because posts can often come across as rather confusing or meaningless when it is not clear what point the poster is trying to make!
Jul 6, 2017, 10:33 am
#127
Join Date: Sep 2015
Location: Utah
Programs: AA EXP, AS G75K
Posts: 104
I generated a new e-ticket and amadeus doc through the ET site ( just go through the seat selection process with no changes ) and the status today changed from OK TO FLY to CONFIRMED. Not sure what that means exactly. The payment info is still there in the e-ticket but not on the ET site - but i honestly can't remember if it was there yesterday on ET.
Jul 6, 2017, 3:36 pm
#128
Join Date: Jan 2012
Posts: 35
I generated a new e-ticket and amadeus doc through the ET site ( just go through the seat selection process with no changes ) and the status today changed from OK TO FLY to CONFIRMED. Not sure what that means exactly. The payment info is still there in the e-ticket but not on the ET site - but i honestly can't remember if it was there yesterday on ET.
Nope--seems like ET has suspended the tickets. Found out because I couldn't cancel the ticket online and the OTA had to call them to release in order to cancel. This may end up being too much of a headache....
Jul 6, 2017, 4:09 pm
#129
Join Date: Jul 2005
Location: PEK
Programs: A3*G, UA Gold EY Silver
Posts: 8,949
Would we have any recourse with CASE (SG) or a consumer protection agency in NZ?
Ethiopia also has a Trade Practice and Consumers Protection authority
Ethiopia also has a Trade Practice and Consumers Protection authority
Jul 6, 2017, 10:27 pm
#131
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 639
It appears that the OP has/had 2 bookings - one made via ET (and apparently cancelled by the poster themselves), one made via Expedia (and still live). They also appear to refer to (an)other ticket(s) booked/cancelled at a completely different time that have nothing to do with the tickets under discussion in this thread.
Though, indeed, it would be helpful if posters would consider what message they are trying to convey, because posts can often come across as rather confusing or meaningless when it is not clear what point the poster is trying to make!
Though, indeed, it would be helpful if posters would consider what message they are trying to convey, because posts can often come across as rather confusing or meaningless when it is not clear what point the poster is trying to make!
Your explanation is right.
I have 3 tickets. 2 on the BKK-YYZ itin and 1 on the CAI-AKL itin
The CAI ticket is now suspended also similar to my remaining BKK-YYZ.
Since these are using expedia, they have yet to contact me about options or status. I am still on wait and see mode.
Jul 7, 2017, 12:13 am
#133
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 639
For my earlier BKK-YYZ itinerary, the same case is observed. For that, I had also called in ET Delhi before and they said that the ticket somewhat cannot be modified. They were not sure why. Then they replied that the system indicates that it is under airport control.
So something would have been done at ET;s backend regarding these "special" tickets
Jul 7, 2017, 1:23 am
#135
Join Date: Jul 2017
Programs: SPG*P50, M&B*G, LH*G, Hilton Diamond
Posts: 9
I also guess they have temporarily set them to confirmed to see what they want to do. Hopefully they come to a conclusion soon I wouldn't want to find out after having travelled to CAI and start a discussion at 02:00 am based on Egyptian law
