[FARE GONE] Ethiopian : SIN-YYZ $945 RT (2.1 CPM on A3)
Apr 8, 2017, 9:33 am
#287
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Apr 8, 2017, 9:33 am
#288
Join Date: Feb 2017
Posts: 170
I'm not certain the 72 hour thing is a definitive timeline or a suggestion. What is CTA's final position on this? Has anyone actually seen them force a carrier that unilaterally reneged on a ticket to reinstate it based on any sort of "reasonable" timeline between eticket date and carrier notification?
Apr 8, 2017, 9:34 am
#289
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
It's not a definitive thing, but if they say in regards to error fares that they "expect airlines to inform passengers within 72 hours since the error was noticed", I would expect the coin to have two sides. Especially if we are talking about almost triple the time taken by the airline. Of course, they can still pronounce it as airline's right to take more time, but where would be the point in making some statement if they wouldn't obey it at the very first opportunity.
Apr 8, 2017, 9:34 am
#290
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
It's not a definitive thing, but if they say in regards to error fares that they "expect airlines to inform passengers within 72 hours since the error was noticed", I would expect the coin to have two sides. Especially if we are talking about almost triple the time taken by the airline. Of course, they can still pronounce it as airline's right to take more time, but where would be the point in making some statement if they wouldn't obey it at the very first opportunity.
Apr 8, 2017, 9:38 am
#291
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
I hope you have another booking on ET which you need to cancel. Best option would be a restricted economy reservation you wouldn't be able to cancel otherwise. I would like to see what would follow as their offer was pretty clear - "You can cancel it for full refund".
Apr 8, 2017, 10:38 am
#292
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K 1MM, LH FTL, Hyatt Globalist, Accor Plat
Posts: 4,768
AFAIK OSL fares are green-lighted. You may be thinking of the BRU fares a while back.
Apr 8, 2017, 10:57 am
#293
Join Date: Feb 2017
Posts: 170
Apr 8, 2017, 12:13 pm
#294
Join Date: Mar 2004
Location: San Francisco, CA
Posts: 681
Apr 8, 2017, 12:33 pm
#295
Join Date: May 2015
Location: BRU
Programs: LH SEN, QR Gold, Accor Gold, Hilton Gold, Hertz 5-star
Posts: 77
Apr 8, 2017, 6:20 pm
#296
Join Date: Jul 2015
Location: SYD
Programs: VA Gold, QF WP
Posts: 27
What is the cheapest ticket they sell on their website? Ticket that and send them the PNR as they clearly have no idea which PNRs are actually for this super special sale fare.
Apr 8, 2017, 8:50 pm
#299
Join Date: May 2013
Location: west coast best coast
Programs: TINDER GOLD, STARBUCKS GOLD, COSTCO EXECUTIVE!!
Posts: 3,989
The reason they ask for your reservation/e-ticket is to ensure that they are cancelling the right reservations. One email can be associated with many itineraries. Many of them may not be mistake fares that have already had e-tickets flagged or cancelled.
It hardly has anything to do with incompetence. But I guess you want to make the airline work for it?
It hardly has anything to do with incompetence. But I guess you want to make the airline work for it?
Apr 8, 2017, 9:03 pm
#300
Join Date: Jan 2015
Programs: SPG Plat, Marriott Plat, Hilton Diamond, United Premier Silver
Posts: 205
The reason they ask for your reservation/e-ticket is to ensure that they are cancelling the right reservations. One email can be associated with many itineraries. Many of them may not be mistake fares that have already had e-tickets flagged or cancelled.
It hardly has anything to do with incompetence. But I guess you want to make the airline work for it?
It hardly has anything to do with incompetence. But I guess you want to make the airline work for it?
The reality is I only have ONE single booking with them. They emailed me regarding this ONE single booking so they should know exactly what my reference number or eticket info is.