Dec 13, 2016, 5:03 pm
Last edit by: irishguy28
Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770 / J
Dec 15, 2016, 11:25 am
#2881
Join Date: Feb 2015
Location: Johannesburg
Programs: OZ *G, AB Sapphire
Posts: 34
You guess pax that already departed is 'safe' ?
Was considering the following: My Asia itin is still intact (I think I know why) and have a departure in less than 2 weeks from now. Since it's a flex ticket in theory, I should be able to move the first flight forward with a couple of days (through OTA), hoping that I will have used part of my ticket by the time AZ starts to 'optimize' it in their second/third/fourth iteration. I know that rebookings trigger repricing, but since the fare has been pulled completely I was hoping to get away with that.
Two choices:
a - move it forward, hoping to be 'safer', but also risk to raise awareness on something that has remained untouched so far
b - have a beer, but risk that Rome grows a pair over time and takes on my itin
Any votes? (if you go for b, please also state what kind of beer)
Was considering the following: My Asia itin is still intact (I think I know why) and have a departure in less than 2 weeks from now. Since it's a flex ticket in theory, I should be able to move the first flight forward with a couple of days (through OTA), hoping that I will have used part of my ticket by the time AZ starts to 'optimize' it in their second/third/fourth iteration. I know that rebookings trigger repricing, but since the fare has been pulled completely I was hoping to get away with that.
Two choices:
a - move it forward, hoping to be 'safer', but also risk to raise awareness on something that has remained untouched so far
b - have a beer, but risk that Rome grows a pair over time and takes on my itin
Any votes? (if you go for b, please also state what kind of beer)
Dec 15, 2016, 11:28 am
#2882
Join Date: Aug 2013
Location: C2c
Programs: GOLD: AZ....maybe :-P
Posts: 629
Just asking.
Months ago TK sold MXP-GRU tickets (also available for trip during the Carnival... But I recall same price also for flight during the football World Cup and the Olympic games) @180
The sell was lasting weeks before ended and no tickets were cancelled.
We all know normal trip price is far higher (especially during these events).
I thought TK just wanted to "steal" passengers from the other European carriers.
Looking at the financial issues AZ is facing I could have thought they wanted to raise money before year end, just to have better accounting books. 😉
And effectively they did it.... But in worst way (for us passengers) 😝
Months ago TK sold MXP-GRU tickets (also available for trip during the Carnival... But I recall same price also for flight during the football World Cup and the Olympic games) @180
The sell was lasting weeks before ended and no tickets were cancelled.
We all know normal trip price is far higher (especially during these events).
I thought TK just wanted to "steal" passengers from the other European carriers.
Looking at the financial issues AZ is facing I could have thought they wanted to raise money before year end, just to have better accounting books. 😉
And effectively they did it.... But in worst way (for us passengers) 😝
Dec 15, 2016, 11:29 am
#2884
Join Date: Mar 2014
Programs: *G
Posts: 461
You guess pax that already departed is 'safe' ?
Was considering the following: My Asia itin is still intact (I think I know why) and have a departure in less than 2 weeks from now. Since it's a flex ticket in theory, I should be able to move the first flight forward with a couple of days (through OTA), hoping that I will have used part of my ticket by the time AZ starts to 'optimize' it in their second/third/fourth iteration. I know that rebookings trigger repricing, but since the fare has been pulled completely I was hoping to get away with that.
Two choices:
a - move it forward, hoping to be 'safer', but also risk to raise awareness on something that has remained untouched so far
b - have a beer, but risk that Rome grows a pair over time and takes on my itin
Any votes? (if you go for b, please also state what kind of beer)
Was considering the following: My Asia itin is still intact (I think I know why) and have a departure in less than 2 weeks from now. Since it's a flex ticket in theory, I should be able to move the first flight forward with a couple of days (through OTA), hoping that I will have used part of my ticket by the time AZ starts to 'optimize' it in their second/third/fourth iteration. I know that rebookings trigger repricing, but since the fare has been pulled completely I was hoping to get away with that.
Two choices:
a - move it forward, hoping to be 'safer', but also risk to raise awareness on something that has remained untouched so far
b - have a beer, but risk that Rome grows a pair over time and takes on my itin
Any votes? (if you go for b, please also state what kind of beer)
Personally I'd go for Rochefort Trappistes 10 ^
Dec 15, 2016, 11:36 am
#2886
Join Date: Apr 2015
Location: EMA
Programs: BA GGL/CCR, Hilton Diamond
Posts: 78
First of 3 flights 'changed' by Expedia. They cancelled the FCO-ICN segment and replaced it with FCO-DUS the same day, but all other segments (on CX) are still confirmed for 2 days later. AZ also sent me a new e-ticket for FLR-FCO-DUS. Anyway, not going to fight it and will call Expedia tomorrow to cancel the entire trip.
Called ebookers to cancel and basically got asked to wait for 5-7 days (!) as they were 'negotiating' with the airline. Will call again tomorrow.
Was fun while it lasted, and the thread has certainly been entertaining!
Dec 15, 2016, 11:42 am
#2887
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,911
On the phone with Expedia. AZ is preventing OTAs from cancelling the bookings and processing the refunds. They have taken full control of all bookings and the refund process will be handled by AZ and not by the OTA. You will have to contact AZ directly to 'discuss the solution'.
This seems to be true for bookings that have not been 'enhanced' as well.
This seems to be true for bookings that have not been 'enhanced' as well.
Dec 15, 2016, 11:48 am
#2888
Join Date: Jun 2005
Location: Seattle & Seoul.... and now, Maastricht....
Programs: UA Mileage Plus, NWA WorldPerks deserter, Alaska Airlines Something-er-Other...
Posts: 1,885
On the phone with Expedia. AZ is preventing OTAs from cancelling the bookings and processing the refunds. They have taken full control of all bookings and the refund process will be handled by AZ and not by the OTA. You will have to contact AZ directly to 'discuss the solution'.
This seems to be true for bookings that have not been 'enhanced' as well.
This seems to be true for bookings that have not been 'enhanced' as well.
Thanks so much for the info!
Dec 15, 2016, 11:49 am
#2889
Join Date: Apr 2007
Posts: 358
On the phone with Expedia. AZ is preventing OTAs from cancelling the bookings and processing the refunds. They have taken full control of all bookings and the refund process will be handled by AZ and not by the OTA. You will have to contact AZ directly to 'discuss the solution'.
This seems to be true for bookings that have not been 'enhanced' as well.
This seems to be true for bookings that have not been 'enhanced' as well.
Dec 15, 2016, 11:52 am
#2890
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,911
Dec 15, 2016, 11:52 am
#2891
Join Date: Jun 2016
Posts: 170
If on the Saudi website is says an itinerary is under
'airport control' at the coupon status location, anyone know what that means? My second itinerary dus-iah-flr is showing that for the air france segments on the return in march. My Lufthansa dus-iah is still showing open for use.
'airport control' at the coupon status location, anyone know what that means? My second itinerary dus-iah-flr is showing that for the air france segments on the return in march. My Lufthansa dus-iah is still showing open for use.
Dec 15, 2016, 11:59 am
#2893
Join Date: Apr 2007
Posts: 358
Dec 15, 2016, 12:00 pm
#2894
Join Date: Dec 2004
Programs: AA EXPLAT, HH DIAMOND, IHG PLAT, RYANAIR NO OTHER OPTION FLYER
Posts: 386
henkybaby's uppost prompted me to call expedia uk and cancel dec/jan flight (was holding on for more news). 2 minute conversation: 'you've been authorised for a refund', 'please set that up' 'no problem sir, money comes from airline so will take 2-12 weeks'. And the refund includes the booking fee. I guess policies differ between different countries. Kudos to expedia uk - I have been very impressed with my contact with them in last 48 hours. Now i have plenty of time to wait re my may and august itineraries, but unfortunately with another agent.
Last edited by carbonaddict; Dec 15, 2016 at 12:16 pm
Dec 15, 2016, 12:01 pm
#2895
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,911
That I got. The bookings that AZ hasn't touched yet can be cancelled free of charge it seems. Normally you would wait and take the risk, but in this case I decided that a quick refund would be better.... Not done yet though. Still waiting for that.
The booking that has already been changed by AZ they can't touch anymore.
The booking that has already been changed by AZ they can't touch anymore.