Dec 13, 2016, 5:03 pm
Last edit by: irishguy28
Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770€ / J
Feb 2, 2017, 2:38 pm
#3901
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,520
AZ interns still at work. They found my 006 ticket (for April travel) and took a hatchet to it. There was no AZ metal, but the first two segments were AZ code share. I called DL who rebooked me on the original flights, but without the code share numbers. ^
Thank goodness for My Flights app, since AZ certainly didn't notify me of the change! DL agent was taken aback as well. Only took 1h15m of my time!
Thank goodness for My Flights app, since AZ certainly didn't notify me of the change! DL agent was taken aback as well. Only took 1h15m of my time!
Feb 2, 2017, 5:34 pm
#3902
Join Date: Feb 2001
Location: SEA once more (previously CDG and NRT)
Programs: Former DL DM and UA 1k, now a J class free agent (UA Gold, AS MVP Gold)
Posts: 2,450
Interesting to hear about the 006 ticket. As part of their hatchet job, did the change just the reservation or did they change/reissue the sticker too?
Feb 2, 2017, 5:43 pm
#3904
Join Date: Feb 2001
Location: SEA once more (previously CDG and NRT)
Programs: Former DL DM and UA 1k, now a J class free agent (UA Gold, AS MVP Gold)
Posts: 2,450
Feb 2, 2017, 6:32 pm
#3905
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,520
There is no ticket history when I look at the receipt (possibly because I don't have my DL number on the reservation), but the ticket number is definitely different than the original one. I suspect DL did that though, and not AZ.
Feb 3, 2017, 5:16 pm
#3908
Join Date: Sep 2003
Location: Paris, France
Programs: UA LT Gold, Air France Platinum Ulti, AA 4MM EXP, SPG Lifetime Plat, Hyatt Globalist, Hilton Diamond
Posts: 725
I am still waiting for two tickets to be refunded, canceled on December 18
Initiated a chargeback with Amex however about two weeks ago so the money is still on my account while Amex is dealing with Expedia.UK
Initiated a chargeback with Amex however about two weeks ago so the money is still on my account while Amex is dealing with Expedia.UK
Feb 3, 2017, 5:24 pm
#3909
Join Date: Sep 2003
Location: Paris, France
Programs: UA LT Gold, Air France Platinum Ulti, AA 4MM EXP, SPG Lifetime Plat, Hyatt Globalist, Hilton Diamond
Posts: 725
AZ interns still at work. They found my 006 ticket (for April travel) and took a hatchet to it. There was no AZ metal, but the first two segments were AZ code share. I called DL who rebooked me on the original flights, but without the code share numbers. ^
Thank goodness for My Flights app, since AZ certainly didn't notify me of the change! DL agent was taken aback as well. Only took 1h15m of my time!
Thank goodness for My Flights app, since AZ certainly didn't notify me of the change! DL agent was taken aback as well. Only took 1h15m of my time!
Feb 3, 2017, 5:47 pm
#3910
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,520
My outbound was changed to FLR-CDG-DUS by AZ. The return appeared untouched (like a few hundred other posters), but I knew better. Plus I had made non-cancellable reservations around the original booking, so I was determined to get my original routing back, which DL was kind enough to do.
Feb 3, 2017, 9:17 pm
#3911
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,689
My outbound was changed to FLR-CDG-DUS by AZ. The return appeared untouched (like a few hundred other posters), but I knew better. Plus I had made non-cancellable reservations around the original booking, so I was determined to get my original routing back, which DL was kind enough to do.
After waiting 1month for my refund (promised at 10 days, and then 28 days), I initiated charge-back with Citi Prestige. They credited my account right away and will pursue AZ to get the money.
Happily QR's Sake sale is giving me a better deal than the one AZ reneged on.
Feb 4, 2017, 12:16 pm
#3912
Join Date: Oct 2014
Programs: *A Gold, OW Sapphire, Skyteam EP
Posts: 25
And Im home
as mentioned previously, I successfully crossed the Atlantic in SQ D. My return flight in AF I just finished, and once again it went smooth. No issues whatsoever, dropped my last leg to FLR, and jumped on a flight back home. All on 055 stock. Pure luck I guess 
Feb 4, 2017, 12:30 pm
#3913
Join Date: Jan 2015
Location: Central Europe
Programs: DL GM, TK Elite+, ITA Executive, HHonors Diamond, Marriott Silver, Accor Plat
Posts: 196
The same scenario happened to my 074 ticket. KL reissued the ticket without any problem. It was even reissued a third time after a schedule change which made me wait for my connection in FCO for 9 hours. I did not accept it and was rerouted through CDG using AF this time avoiding AZ altogether....
After a quick call, i'm going on non-AZ metal all the way.
Lets see if it sticks.
