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[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770 / J

[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770 / J

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Old Jan 18, 17, 4:12 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum

COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
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Old Dec 25, 16, 7:49 am
  #3556  
 
Join Date: Apr 2010
Location: SCQ,MEX,LED
Programs: tk gold, lh ftl, ab gold
Posts: 325
Vayama says they don't have control over the booking and to contact AZ directly.
Shall i really do it, or continue to push vayama? Thanks.
igor82j is offline  
Old Dec 25, 16, 8:32 am
  #3557  
 
Join Date: Nov 2009
Location: East Berlin
Posts: 1,467
Originally Posted by igor82j View Post
Vayama says they don't have control over the booking and to contact AZ directly.
Shall i really do it, or continue to push vayama? Thanks.
Contact AZ. You've nothing to lose. I was refunded in 3 days. AZ seemed pretty clued up but I was about 40 minutes on the phone while the refund was processed.

Palmer.
Palmer is offline  
Old Dec 25, 16, 9:03 am
  #3558  
 
Join Date: Aug 2011
Location: Los Angeles, CA
Posts: 702
Both my refunds from Expedia and Orbitz have yet to post into my CC. I am surprised that some report a quick refund process while I still have to wait
B747forever is offline  
Old Dec 25, 16, 9:31 am
  #3559  
 
Join Date: Dec 2016
Posts: 1
Hi guys,
I've already flown outbound using this error fare (FLR-FCO-NRT) 12/12, probably before AZ took actions. Now, i have inbound left, which is ICN-FRA-DUS next Sept, and it still shows my reservation is alive. Not really sure if I will be able to use inbound ticket next year, and if I can't, I really hope I can get somewhat refund... what's your opinion?
jil0507 is offline  
Old Dec 25, 16, 11:35 am
  #3560  
 
Join Date: Mar 2015
Posts: 49
They can not touch the ticket in which part of the flights has already been flown otherwise theywould pay compensation
luftair is offline  
Old Dec 26, 16, 10:39 am
  #3561  
 
Join Date: Mar 2008
Posts: 4,848
Originally Posted by luftair View Post
They can not touch the ticket in which part of the flights has already been flown otherwise theywould pay compensation
Based on what?
Lack is offline  
Old Dec 26, 16, 11:34 am
  #3562  
 
Join Date: Oct 2009
Location: OSL
Posts: 4,427
I got the refund from AZ but Expedia are being difficult about refunding the booking fee....
ung1 is offline  
Old Dec 26, 16, 11:43 am
  #3563  
 
Join Date: May 2015
Posts: 350
Booked reservation from TravelUp. TravelUp saying they can't get ahold of the airline, but I can call. Called AZ, after a LENGTHY statement read by the agent, said the tickets were paid for in cash by the OTA, contact them, however, they will cancel them, however they are fully refundable, or if I'd like to travel in Business from FLR - DUS via ROME I can take that option. DONE with the phone calls and back and forth at this point. Just moved on to AmEx to issue a charge back. Will see how this plays out.
ManFactSpendLA is offline  
Old Dec 26, 16, 12:48 pm
  #3564  
 
Join Date: Apr 2016
Programs: UA Mileage Plus Delta SkyMiles
Posts: 385
Originally Posted by mikk13 View Post
Msg via facebook. The facebook girl can do it in english aswell

can't seem to find the expedia.de facebook page - if you had a link, post or send in a PM.

thx
HeidiInTheAlps is offline  
Old Dec 26, 16, 2:07 pm
  #3565  
 
Join Date: Dec 2016
Posts: 10
I called Amex It to begin the procedure of Chargeback, because expedia.it told me that they still don't know how to solve it. Amex told me that at 90% the chargeback will be refused and that would be really better if i go ahead with Expedia.
Any similar experience ?
George Wolf is offline  
Old Dec 26, 16, 2:12 pm
  #3566  
 
Join Date: Jan 2010
Location: PSP & ZQN
Programs: UA 1K (2MM),AS MVP Gold 75K, AA Exec Plat, BA Gold, DL Plat Medallion, MH Enrich Platinum
Posts: 1,554
Originally Posted by HeidiInTheAlps View Post
can't seem to find the expedia.de facebook page - if you had a link, post or send in a PM.

thx
you can also try emailing:
[email protected]
zebranz is offline  
Old Dec 26, 16, 3:48 pm
  #3567  
 
Join Date: Mar 2011
Programs: FB Gold, AY Gold
Posts: 97
Originally Posted by ung1 View Post
I got the refund from AZ but Expedia are being difficult about refunding the booking fee....
I got the refund of the booking fee ASAP as an "exception" since the airline ruined my flights.
dc9northwest is offline  
Old Dec 26, 16, 11:45 pm
  #3568  
 
Join Date: Nov 2010
Location: HAJ
Posts: 236
Had 3 Tix. 2 of them were refunded nearly immediately ( AZ direct, Ex.de), but one from ebookers.co.uk not hit my cc yet. Ebookers says it take 2-12 Weeks.
Psychowildfire is offline  
Old Dec 27, 16, 1:37 am
  #3569  
 
Join Date: Sep 2005
Posts: 1,468
I had my ticket butchered the other day with removal of AZ longhaul flight, however checking today this has been reinstated, booking looks same as originally booked. This was booked on ebookers.co.uk and I have not receiced any e-mail notification yet. Someone had too much Christmas turkey?
view is offline  
Old Dec 27, 16, 9:08 am
  #3570  
 
Join Date: Apr 2016
Programs: UA Mileage Plus Delta SkyMiles
Posts: 385
I e-mailed expedia.de, they asked me to call, which I did, but evidently, AZ was not open, and was asked to call back when AZ was open...

Fail to see why they make it so complicated, perhaps because AZ control the ticket? It does show on the Saudi site as being exchanged/reissued
HeidiInTheAlps is offline  

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