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[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770€ / J

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Old Dec 13, 2016, 5:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: irishguy28
Unofficial cancellation statement from Alitalia: see post #2414, or the original post in Italian on a similar Italian forum

COW8C fare rules available in post #147 (second box)
DOW8C fare rules available in post #150
IOWGE fare rules available in post #1241
IRTGE fare rules available in post #1555
CRTEU fare rules available in post #1589
DOWGE fare rules available in post #1601
IRT8C2 fare rules available in post #2105
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[PREM FARE GONE] FLR-HKG/ICN/NRT-DUS from 770€ / J

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Old Dec 12, 2016, 8:07 am
  #1576  
 
Join Date: Dec 2016
Posts: 10
Hi, is there someone that has fare rules from Florence to eastern hemisphere flying AZ ?
Before to buy the ticket i was calling expedia.it and operator told me that is fully flexible with no fee for cancellation, but who never knows...
Do they record phone calls ?
George Wolf is offline  
Old Dec 12, 2016, 8:07 am
  #1577  
 
Join Date: Jul 2016
Location: LON
Programs: BAEC gold
Posts: 96
Originally Posted by meowycrystal
Thanks everyone..

Computer says no to AZ reference number...... (((
However when I put the BA booking reference into BA app it brought up the whole itinerary...Do I still have chance to return to EU?
Ok. I am finally able to put up the whole itinerary with myflights' app. Thanks for the help folks I am one happy bunny (yet)
meowycrystal is offline  
Old Dec 12, 2016, 8:08 am
  #1578  
 
Join Date: May 2016
Posts: 500
In the AZ HQ they seams to spent most of the time today doing xmas decorations ��

https://m.facebook.com/story.php?sto...41846462734737
criced is offline  
Old Dec 12, 2016, 8:09 am
  #1579  
 
Join Date: Nov 2015
Posts: 185
Originally Posted by KARFA
Individual sectors may be in I class but that is not what determines the fare conditions, it is the overall fare code.

What is the fare code/basis? You should be able to look it up on the Saudia airlines site with your ticket number.
Thanks for the reply.... My fare basis is IRTGE and CRTEU...
thelister is offline  
Old Dec 12, 2016, 8:14 am
  #1580  
 
Join Date: Aug 2014
Location: London
Programs: BA Gold, Subcard
Posts: 435
Originally Posted by criced
In the AZ HQ they seams to spent most of the time today doing xmas decorations ��

https://m.facebook.com/story.php?sto...41846462734737
Whoever posted that music video as a reply made me chuckle ^
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Old Dec 12, 2016, 8:17 am
  #1581  
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Join Date: Apr 2012
Location: Leeds, UK
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Posts: 42,956
Originally Posted by thelister
Thanks for the reply.... My fare basis is IRTGE and CRTEU...
Ok. IRTGE in post 1555 http://www.flyertalk.com/forum/27599753-post1555.html

CRTEU is this

Results from ExpertFlyer.com
Code:
Fare Routing Search:
Departing DUS on 03/04/17 for FLR
Fare basis code CRTEU
Flying AZ
Routing via Eastern Hemisphere

Rule Category                           Rule Text

RULE APPLICATION AND OTHER CONDITIONS      NOTE - THE FOLLOWING TEXT IS INFORMATIONAL AND NOT
                                           VALIDATED FOR AUTOPRICING.
                                           FLEXIBLE BUSINESS/ECONOMY FARE WITHIN EUROPE
                                           APPLICATION
                                            AREA
                                             THESE FARES APPLY WITHIN EUROPE.
                                            CLASS OF SERVICE
                                             THESE FARES APPLY FOR BUSINESS/ECONOMY CLASS
                                              SERVICE.
                                            TYPES OF TRANSPORTATION
                                             THIS RULE GOVERNS ONE-WAY AND ROUND-TRIP FARES.
                                             FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE
                                              ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS.
                                            CAPACITY LIMITATIONS
                                             FULL AND SEQUENTIAL USE OF FLIGHT COUPONS
                                              //THE TICKET OR ELECTRONIC TICKET IS NOT
                                              VALID IF THE FIRST COUPON HAS NOT BEEN USED AND
                                              WILL NOT BE HONOURED IF ALL THE COUPONS ARE
                                              NOT USED IN THE SEQUENCE PROVIDED IN THE TICKET
                                              OR ELECTRONIC TICKET///.
                                            OTHER CONDITIONS
                                             FULL AND SEQUENTIAL USE OF FLIGHT COUPONS
                                             THIS FARE IS ONLY VALID WHEN FLIGHT COUPONS ARE US
                                             ED IN THE SAME ORDER AS SHOWN ON THE TICKET.IF ANY
                                              OF THE COUPONS IS NOT USED IN THE SAME ORDER AS S
                                             HOWN ON THE TICKET A FARE READUSTMENT WILL BE APPL
                                             IED AND THE FARE WILL BE RECALCULATED BASED ON THE
                                              NEW JOURNEY. A REISSUING FEE APPLIES.
                                             --------------------------------------------------
                                             ONLY AIRPORT TICKET OFFICES ARE ALLOWED TO PROCESS
                                              THE FARE RECALCULATION AND THE REISSUE.
                                        
ELIGIBILITY                                NO ELIGIBILITY REQUIREMENTS APPLY.
                                        
DAY/TIME                                   NO DAY/TIME TRAVEL RESTRICTIONS APPLY.
                                        
SEASONALITY                                NO SEASONAL TRAVEL RESTRICTIONS APPLY.
                                        
FLIGHT APPLICATION                               NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  AS PER ROUTING
                                        
ADVANCE RESERVATIONS/TICKETING             CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  THE CARRIER GUARANTEES FARE AND RULE CONDITIONS IF
                                                  THE TICKETING IS COMPLETED WITHIN 72 HOURS AFTER
                                                  RESERVATIONS ARE MADE.
                                                  -TKT MUST BE ISSUED WITHIN TICKET TIME LIMIT
                                                  AS PER AUTOMATIC REMARK.
                                        
MINIMUM STAY                               NO MINIMUM STAY REQUIREMENTS APPLY.
                                        
MAXIMUM STAY                               TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN
                                           12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  IF DESIRED RETURN FLIGHT CANNOT BE BOOKED AS DATE
                                                  IS OUTSIDE SYSTEM BOOKING RANGE OF 337 DAYS
                                                  IN ADVANCE AN ALTERNATIVE FLIGHT MUST BE BOOKED
                                                  FOR TICKET ISSUANCE.ANY LATER REBOOKING TO DESIRED
                                                  DATE -WITHIN MAXIMUM VALIDITY- IS ONLY POSSIBLE IF
                                                  PERMITTED BY FARE NOTE AND REQUIRES REBOOKING FEE
                                                  IF APPLICABLE.
                                        
STOPOVERS                                  UNLIMITED FREE STOPOVERS PERMITTED ON THE PRICING
                                           UNIT.
                                        
TRANSFERS                                  UNLIMITED TRANSFERS PERMITTED ON THE PRICING UNIT.
                                           FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED
                                           SURFACE SECTORS PERMITTED ON THE FARE COMPONENT.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  SURFACE TRANSPORTATION
                                                  A THROUGH FARE MUST NOT BE CHARGED OVER A SURFACE
                                                  SECTOR AT THE POINT OF ORIGIN/DESTINATION OF AN
                                                  ITINERARY.
                                        
COMBINATIONS                                
                                            END-ON-END NOT PERMITTED. SIDE TRIPS PERMITTED WITH
                                            NO RESTRICTIONS.
                                           OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS
                                             FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
                                             -TO FORM SINGLE OR DOUBLE OPEN JAWS
                                              A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
                                              PERMITTED. MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/
                                              LESS THAN MILEAGE OF THE LONGEST FLOWN FARE
                                              COMPONENT.
                                             -TO FORM ROUND TRIPS
                                             -TO FORM CIRCLE TRIPS
                                              A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
                                              PERMITTED.
                                             PROVIDED -
                                               COMBINATIONS ARE WITH ANY FARE FOR CARRIER AF/KL/
                                               AZ WITHIN EUROPE
                                               OR FOR CARRIER AF/KL/AZ BETWEEN EUROPE AND ISRAEL
                                               OR FOR CARRIER AF/KL/AZ BETWEEN EUROPE AND E URAL
                                               RUSSIA IN ANY RULE IN ANY TARIFF.
                                        
BLACKOUT DATES                             NO BLACKOUT DATES APPLY.
                                        
SURCHARGES                                 IF THE FARE COMPONENT IS ON
                                               ONE OR MORE OF THE FOLLOWING
                                                   ANY AZ FLIGHT OPERATED BY AZ
                                                   ANY AZ FLIGHT OPERATED BY AB.
                                             MISCELLANEOUS/OTHER SURCHARGE OF EUR 5.00 WILL BE
                                             ADDED TO THE APPLICABLE FARE PER ANY PASSENGER FROM
                                             21JUL16 THROUGH 31AUG16.
                                        
ACCOMPANIED TRAVEL                         ACCOMPANIED TRAVEL NOT REQUIRED.
                                        
TRAVEL RESTRICTIONS                        NO TRAVEL DATE RESTRICTIONS APPLY.
                                        
SALES RESTRICTIONS                         TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR AF.
                                           TICKETS MAY NOT BE ISSUED BY PTA. EXTENSION OF TICKET
                                           VALIDITY IS NOT PERMITTED.
                                           OR - TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR DL.
                                                TICKETS MAY NOT BE ISSUED BY PTA. EXTENSION OF
                                                TICKET VALIDITY IS NOT PERMITTED.
                                           OR - TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR KL.
                                                TICKETS MAY NOT BE ISSUED BY PTA. EXTENSION OF
                                                TICKET VALIDITY IS NOT PERMITTED.
                                           OR - TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR UX
                                                AND MAY ONLY BE SOLD IN MAD/BIO/PMI/IBZ/BCN.
                                                TICKETS MAY NOT BE ISSUED BY PTA. EXTENSION OF
                                                TICKET VALIDITY IS NOT PERMITTED.
                                        
PENALTIES                                  CHANGES
                                           
                                             ANY TIME
                                               CHANGES PERMITTED.
                                           
                                           CANCELLATIONS
                                           
                                             ANY TIME
                                               CANCELLATIONS PERMITTED FOR CANCEL/NO-SHOW.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  CANCELLATIONS RULES APPLY PER FARE COMPONENT.
                                                  FOR PARTIALLY USED TICKETS REFUND THE
                                                  DIFFERENCE BETWEEN THE ORIGINAL FARE PAID
                                                  AND THE NEW APPLICABLE FARE IN SAME OR
                                                  HIGHER BOOKING CLASS FROM POINT OF ORIGIN
                                                  FOR THE NEW ROUTING.
                                                  THE FIRST APPLICABLE ONE WAY FARE IN
                                                  SAME OR HIGHER BOOKING CLASS APPLIES IF
                                                  THE NEW ROUTING RESULTS IN A ONE WAY ITINERARY.
                                                  --------------------------------------------------
                                                  IN CASE OF REFUND REQUESTED ON ENTIRE
                                                  JOURNEY FOR A TICKET THAT HAS BEEN
                                                  REISSUED THE ORIGINAL FARE PAID WILL
                                                  FOLLOW THE REFUND CONDITIONS
                                                  OF THE ORIGINAL FARE PAID
                                                  --------------------------------------------------
                                                  YR-SURCHARGE AMOUNT FOLLOWS
                                                  THE SAME CONDITIONS OF THE PENALTY
                                                  PROVISIONS IN CASE OF CANCELLATION
                                                  AND NO SHOW.
                                        
HIP/MILEAGE EXCEPTIONS                     THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR
                                           CONNECTIONS.
                                                 NOTE -
                                                  DIFFERENTIALS ARE NOT PERMITTED.
                                           AND - THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY
                                                 FOR STOPOVERS.
                                                 NOTE -
                                                  DIFFERENTIALS ARE NOT PERMITTED.
                                           AND - 
                                                 NOTE -
                                                  EXCESS MILEAGE AND MPM SURCHARGE
                                                  MAY BE DISREGARDED.
                                                  DIFFERENTIALS ARE NOT PERMITTED.
                                        
TICKET ENDORSEMENTS                        THE ORIGINAL TICKET MUST BE ANNOTATED - AZ/AP ONLY -
                                           IN THE ENDORSEMENT BOX.
                                        
CHILDREN DISCOUNTS                         CNN/ACCOMPANIED CHILD PSGR 2-11 - CHARGE 67 PERCENT OF
                                             THE FARE.
                                                 TICKETING CODE - BASE FARE CODE PLUS CH.
                                           OR - UNN/UNACCOMPANIED CHILD PSGR 5-11. ID REQUIRED -
                                                  CHARGE 67 PERCENT OF THE FARE PLUS EUR 150.00.
                                                      TICKETING CODE - BASE FARE CODE PLUS UM.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  SERVICE CHARGE FOR UNACCOMPANIED CHILD.
                                                  UNACCOMPANIED MINORS UNDER 5 OF AGE WILL NOT BE
                                                  ACCEPTED FOR CARRIAGE.
                                           OR - UNN/UNACCOMPANIED CHILD PSGR 12-14. ID REQUIRED -
                                                  CHARGE 100 PERCENT OF THE FARE PLUS EUR 150.00.
                                                      TICKETING CODE - BASE FARE CODE PLUS UM.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  SERVICE CHARGE FOR UNACCOMPANIED CHILD.
                                                  UNACCOMPANIED MINORS UNDER 5 OF AGE WILL NOT BE
                                                  ACCEPTED FOR CARRIAGE.
                                           OR - INF/INFANT WITHOUT A SEAT PSGR UNDER 2 - CHARGE 10
                                                  PERCENT OF THE FARE.
                                                      TICKETING CODE - BASE FARE CODE PLUS IN.
                                                  MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME
                                                    COMPARTMENT BY ADULT PSGR 18 OR OLDER.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  FOR INFANT UNDER 2 WITH A SEAT CHARGE 67 PERCENT
                                                  OF THE FARE.
                                                  VALID ON AZ OPERATING AIRCRAFTS.
                                                  FOR RESERVATION/TICKETING PLEASE CONTACT THE
                                                  ALITALIA CALL CENTRE.
                                        
TOUR CONDUCTOR DISCOUNTS                   TUR/TOUR CONDUCTOR PSGR - NO DISCOUNT.
                                        
AGENT DISCOUNTS                                  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  AGENT DISCOUNTS PERMITTED.
                                        
ALL OTHER DISCOUNTS                        NO DISCOUNTS FOR OTHERS.
                                        
MISCELLANEOUS PROVISIONS                   THIS FARE MUST NOT BE USED TO CALCULATE A
                                           DIFFERENTIAL.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  DO NOT APPLY DIFFERENTIAL CALCULATION
                                        
FARE BY RULE                               NOT APPLICABLE.
                                        
GROUPS                                     NO GROUP PROVISIONS APPLY.
                                        
TOURS                                      NO TOUR PROVISIONS APPLY.
                                        
VISIT ANOTHER COUNTRY                      NO VISIT ANOTHER COUNTRY PROVISIONS APPLY.
                                        
DEPOSITS                                   NO DEPOSIT PROVISIONS APPLY.
                                        
VOLUNTARY CHANGES                          IN THE EVENT OF CHANGES TO TICKETED FLIGHTS
                                           ANYTIME WITHIN TICKET VALIDITY
                                           NO CHARGE CHARGE HIGHEST FEE OF ALL CHANGED FARE
                                           COMPONENTS - CATEGORY 19 DISCOUNTS APPLY AND
                                             REPRICE USING FARES IN EFFECT TODAY
                                             PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
                                             1. NO CHANGE TO FARE BREAKS
                                             2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL
                                             MUST BE DOMESTIC
                                             3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
                                             4. AZ FARES ARE USED
                                             5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
                                             PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
                                             FARE IS IN PRIVATE TARIFF
                                             6. NEW FARE IS EQUAL OR HIGHER THAN PREVIOUS FARE
                                             7. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS
                                             TKT
                                             8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
                                             DEPARTURE OF PRICING UNIT
                                           WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN
                                           ADD-COLLECT
                                           ENDORSEMENT BOX - NEW ENDORSEMENTS.
                                           OR -
                                           ANYTIME WITHIN TICKET VALIDITY
                                           NO CHARGE CHARGE HIGHEST FEE OF ALL CHANGED FARE
                                           COMPONENTS - CATEGORY 19 DISCOUNTS APPLY AND
                                             REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
                                             PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
                                             1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL
                                             MUST BE DOMESTIC
                                             2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
                                             3. AZ FARES ARE USED
                                             4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
                                             PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
                                             FARE IS IN PRIVATE TARIFF
                                             5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
                                             6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
                                             DEPARTURE OF PRICING UNIT
                                             OR -
                                             REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
                                             PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
                                             1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL
                                             MUST BE DOMESTIC
                                             2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
                                             3. AZ FARES ARE USED
                                             4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
                                             PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
                                             FARE IS IN PRIVATE TARIFF
                                             5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
                                             6. ADV RES IS MEASURED FROM REISSUE DATE TO
                                             DEPARTURE OF PRICING UNIT
                                             OR -
                                             REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
                                             PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
                                             1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL
                                             MUST BE DOMESTIC
                                             2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
                                             3. AZ SAME FARE CLASS IS USED
                                             4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
                                             PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
                                             FARE IS IN PRIVATE TARIFF
                                             5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
                                             6. ADV RES IS MEASURED FROM REISSUE DATE TO
                                             DEPARTURE OF PRICING UNIT
                                           WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN
                                           ADD-COLLECT
                                           ENDORSEMENT BOX - NEW ENDORSEMENTS.
                                        .
                                        
VOLUNTARY REFUNDS                          CHECK CATEGORY 16 OR CONTACT CARRIER FOR DETAILS.
                                        
NEGOTIATED FARES                           NOT APPLICABLE.
                                        
INTERNATIONAL CONSTRUCTION                 NOT A CONSTRUCTED FARE
                                        .
KARFA is online now  
Old Dec 12, 2016, 8:17 am
  #1582  
 
Join Date: Dec 2016
Posts: 4
Originally Posted by meowycrystal
Thanks everyone..

Computer says no to AZ reference number...... (((
However when I put the BA booking reference into BA app it brought up the whole itinerary...Do I still have chance to return to EU?
i have a similar problem, only AF ref number works, but either AA/AZ/EY won't.
is there a chance to find the CX ref number for the LAX-HKG leg? CX site gives me errors with all codes in my hands. tks
ralphRDG is offline  
Old Dec 12, 2016, 8:18 am
  #1583  
 
Join Date: Aug 2015
Posts: 1,141
Originally Posted by ralphRDG
i have a similar problem, only AF ref number works, but either AA/AZ/EY won't.
is there a chance to find the CX ref number for the LAX-HKG leg? CX site gives me errors with all codes in my hands. tks
Wait few days, if the fare will be honored, call them and ask for the PNR.
klausa is offline  
Old Dec 12, 2016, 8:20 am
  #1584  
 
Join Date: Aug 2008
Location: Netherlands
Programs: TK Elite, QR Gold
Posts: 1,272
Originally Posted by GTR56
Whoever posted that music video as a reply made me chuckle ^
the comment is perfectly suited too

"dedicated to those who love flying"

I love flying, and I thank AZ for the FLR to DUS fare.
Culture Guru is offline  
Old Dec 12, 2016, 8:28 am
  #1585  
FlyerTalk Evangelist
 
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
Originally Posted by Krysenok
Thank you !
So if i got it right it is 100% refundable and even partially refundable if I don't use some final legs?
I suggest that you do not attempt to part-fly and seek a refund for the part not flown. What happens if you do that is that the fare will be repriced to reflect what you actually flew, which is likely to be several thousand euros more. If you fly only part of the itinerary, just let go for the rest and do not seek a refund.
OTOH, if you do not fly it at all, then by all means cancel and refund.
NickB is offline  
Old Dec 12, 2016, 8:28 am
  #1586  
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Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,728
Love this!!!
Is Tomek a FlyerTalker I wonder?
Attached Images  
irishguy28 is online now  
Old Dec 12, 2016, 8:30 am
  #1587  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,328
For those trying to cancel with Expedia, they have form for trying to charge cancellation fees in excess of what the airline fare rule states.

Technically I think they're entitled to try it on, as I believe they state all their flights are non-refundable; but I've always found that quoting the fare code and asking the rep to check again as "I was under the impression this fare code was refundable for a €x fee, not what you're quoting?" has always gotten me the resolution I need.
Wozza2404 is offline  
Old Dec 12, 2016, 8:35 am
  #1588  
 
Join Date: Mar 2012
Programs: UA 1K, BA GGL/CCR, TK Elite Plus, Marriott Gold4Lyfe, HH Diamond, Avis PC, Hertz PC, Tesco Blue
Posts: 270
Originally Posted by criced
In the AZ HQ they seams to spent most of the time today doing xmas decorations ��

https://m.facebook.com/story.php?sto...41846462734737
This is the funniest thing I've seen in months. Literally can't stop laughing. The cheerful music as the tree goes up, followed by the AWESOME youtube clip in the comments. I definitely want to "friend" Tomek! Brilliant!

Last edited by SkyTeem; Dec 12, 2016 at 8:40 am
SkyTeem is offline  
Old Dec 12, 2016, 8:38 am
  #1589  
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Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,428
Love the video, the tree looks pathetic.
nufnuf77 is offline  
Old Dec 12, 2016, 8:39 am
  #1590  
 
Join Date: Nov 2015
Posts: 185
Originally Posted by KARFA
Ok. IRTGE in post 1555 http://www.flyertalk.com/forum/27599753-post1555.html

CRTEU is this

Results from ExpertFlyer.com
Code:
Fare Routing Search:
Departing DUS on 03/04/17 for FLR
Fare basis code CRTEU
Flying AZ
Routing via Eastern Hemisphere

Rule Category                           Rule Text

RULE APPLICATION AND OTHER CONDITIONS      NOTE - THE FOLLOWING TEXT IS INFORMATIONAL AND NOT
                                           VALIDATED FOR AUTOPRICING.
                                           FLEXIBLE BUSINESS/ECONOMY FARE WITHIN EUROPE
                                           APPLICATION
                                            AREA
                                             THESE FARES APPLY WITHIN EUROPE.
                                            CLASS OF SERVICE
                                             THESE FARES APPLY FOR BUSINESS/ECONOMY CLASS
                                              SERVICE.
                                            TYPES OF TRANSPORTATION
                                             THIS RULE GOVERNS ONE-WAY AND ROUND-TRIP FARES.
                                             FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE
                                              ROUND-TRIP/CIRCLE-TRIP/OPEN-JAW JOURNEYS.
                                            CAPACITY LIMITATIONS
                                             FULL AND SEQUENTIAL USE OF FLIGHT COUPONS
                                              //THE TICKET OR ELECTRONIC TICKET IS NOT
                                              VALID IF THE FIRST COUPON HAS NOT BEEN USED AND
                                              WILL NOT BE HONOURED IF ALL THE COUPONS ARE
                                              NOT USED IN THE SEQUENCE PROVIDED IN THE TICKET
                                              OR ELECTRONIC TICKET///.
                                            OTHER CONDITIONS
                                             FULL AND SEQUENTIAL USE OF FLIGHT COUPONS
                                             THIS FARE IS ONLY VALID WHEN FLIGHT COUPONS ARE US
                                             ED IN THE SAME ORDER AS SHOWN ON THE TICKET.IF ANY
                                              OF THE COUPONS IS NOT USED IN THE SAME ORDER AS S
                                             HOWN ON THE TICKET A FARE READUSTMENT WILL BE APPL
                                             IED AND THE FARE WILL BE RECALCULATED BASED ON THE
                                              NEW JOURNEY. A REISSUING FEE APPLIES.
                                             --------------------------------------------------
                                             ONLY AIRPORT TICKET OFFICES ARE ALLOWED TO PROCESS
                                              THE FARE RECALCULATION AND THE REISSUE.
                                        
ELIGIBILITY                                NO ELIGIBILITY REQUIREMENTS APPLY.
                                        
DAY/TIME                                   NO DAY/TIME TRAVEL RESTRICTIONS APPLY.
                                        
SEASONALITY                                NO SEASONAL TRAVEL RESTRICTIONS APPLY.
                                        
FLIGHT APPLICATION                               NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  AS PER ROUTING
                                        
ADVANCE RESERVATIONS/TICKETING             CONFIRMED RESERVATIONS ARE REQUIRED FOR ALL SECTORS.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  THE CARRIER GUARANTEES FARE AND RULE CONDITIONS IF
                                                  THE TICKETING IS COMPLETED WITHIN 72 HOURS AFTER
                                                  RESERVATIONS ARE MADE.
                                                  -TKT MUST BE ISSUED WITHIN TICKET TIME LIMIT
                                                  AS PER AUTOMATIC REMARK.
                                        
MINIMUM STAY                               NO MINIMUM STAY REQUIREMENTS APPLY.
                                        
MAXIMUM STAY                               TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN
                                           12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  IF DESIRED RETURN FLIGHT CANNOT BE BOOKED AS DATE
                                                  IS OUTSIDE SYSTEM BOOKING RANGE OF 337 DAYS
                                                  IN ADVANCE AN ALTERNATIVE FLIGHT MUST BE BOOKED
                                                  FOR TICKET ISSUANCE.ANY LATER REBOOKING TO DESIRED
                                                  DATE -WITHIN MAXIMUM VALIDITY- IS ONLY POSSIBLE IF
                                                  PERMITTED BY FARE NOTE AND REQUIRES REBOOKING FEE
                                                  IF APPLICABLE.
                                        
STOPOVERS                                  UNLIMITED FREE STOPOVERS PERMITTED ON THE PRICING
                                           UNIT.
                                        
TRANSFERS                                  UNLIMITED TRANSFERS PERMITTED ON THE PRICING UNIT.
                                           FARE BREAK SURFACE SECTORS NOT PERMITTED AND EMBEDDED
                                           SURFACE SECTORS PERMITTED ON THE FARE COMPONENT.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  SURFACE TRANSPORTATION
                                                  A THROUGH FARE MUST NOT BE CHARGED OVER A SURFACE
                                                  SECTOR AT THE POINT OF ORIGIN/DESTINATION OF AN
                                                  ITINERARY.
                                        
COMBINATIONS                                
                                            END-ON-END NOT PERMITTED. SIDE TRIPS PERMITTED WITH
                                            NO RESTRICTIONS.
                                           OPEN JAWS/ROUND TRIPS/CIRCLE TRIPS
                                             FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS
                                             -TO FORM SINGLE OR DOUBLE OPEN JAWS
                                              A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
                                              PERMITTED. MILEAGE OF THE OPEN SEGMENT MUST BE EQUAL/
                                              LESS THAN MILEAGE OF THE LONGEST FLOWN FARE
                                              COMPONENT.
                                             -TO FORM ROUND TRIPS
                                             -TO FORM CIRCLE TRIPS
                                              A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS
                                              PERMITTED.
                                             PROVIDED -
                                               COMBINATIONS ARE WITH ANY FARE FOR CARRIER AF/KL/
                                               AZ WITHIN EUROPE
                                               OR FOR CARRIER AF/KL/AZ BETWEEN EUROPE AND ISRAEL
                                               OR FOR CARRIER AF/KL/AZ BETWEEN EUROPE AND E URAL
                                               RUSSIA IN ANY RULE IN ANY TARIFF.
                                        
BLACKOUT DATES                             NO BLACKOUT DATES APPLY.
                                        
SURCHARGES                                 IF THE FARE COMPONENT IS ON
                                               ONE OR MORE OF THE FOLLOWING
                                                   ANY AZ FLIGHT OPERATED BY AZ
                                                   ANY AZ FLIGHT OPERATED BY AB.
                                             MISCELLANEOUS/OTHER SURCHARGE OF EUR 5.00 WILL BE
                                             ADDED TO THE APPLICABLE FARE PER ANY PASSENGER FROM
                                             21JUL16 THROUGH 31AUG16.
                                        
ACCOMPANIED TRAVEL                         ACCOMPANIED TRAVEL NOT REQUIRED.
                                        
TRAVEL RESTRICTIONS                        NO TRAVEL DATE RESTRICTIONS APPLY.
                                        
SALES RESTRICTIONS                         TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR AF.
                                           TICKETS MAY NOT BE ISSUED BY PTA. EXTENSION OF TICKET
                                           VALIDITY IS NOT PERMITTED.
                                           OR - TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR DL.
                                                TICKETS MAY NOT BE ISSUED BY PTA. EXTENSION OF
                                                TICKET VALIDITY IS NOT PERMITTED.
                                           OR - TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR KL.
                                                TICKETS MAY NOT BE ISSUED BY PTA. EXTENSION OF
                                                TICKET VALIDITY IS NOT PERMITTED.
                                           OR - TICKETS MUST BE ISSUED ON THE STOCK OF AZ OR UX
                                                AND MAY ONLY BE SOLD IN MAD/BIO/PMI/IBZ/BCN.
                                                TICKETS MAY NOT BE ISSUED BY PTA. EXTENSION OF
                                                TICKET VALIDITY IS NOT PERMITTED.
                                        
PENALTIES                                  CHANGES
                                           
                                             ANY TIME
                                               CHANGES PERMITTED.
                                           
                                           CANCELLATIONS
                                           
                                             ANY TIME
                                               CANCELLATIONS PERMITTED FOR CANCEL/NO-SHOW.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  CANCELLATIONS RULES APPLY PER FARE COMPONENT.
                                                  FOR PARTIALLY USED TICKETS REFUND THE
                                                  DIFFERENCE BETWEEN THE ORIGINAL FARE PAID
                                                  AND THE NEW APPLICABLE FARE IN SAME OR
                                                  HIGHER BOOKING CLASS FROM POINT OF ORIGIN
                                                  FOR THE NEW ROUTING.
                                                  THE FIRST APPLICABLE ONE WAY FARE IN
                                                  SAME OR HIGHER BOOKING CLASS APPLIES IF
                                                  THE NEW ROUTING RESULTS IN A ONE WAY ITINERARY.
                                                  --------------------------------------------------
                                                  IN CASE OF REFUND REQUESTED ON ENTIRE
                                                  JOURNEY FOR A TICKET THAT HAS BEEN
                                                  REISSUED THE ORIGINAL FARE PAID WILL
                                                  FOLLOW THE REFUND CONDITIONS
                                                  OF THE ORIGINAL FARE PAID
                                                  --------------------------------------------------
                                                  YR-SURCHARGE AMOUNT FOLLOWS
                                                  THE SAME CONDITIONS OF THE PENALTY
                                                  PROVISIONS IN CASE OF CANCELLATION
                                                  AND NO SHOW.
                                        
HIP/MILEAGE EXCEPTIONS                     THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY FOR
                                           CONNECTIONS.
                                                 NOTE -
                                                  DIFFERENTIALS ARE NOT PERMITTED.
                                           AND - THE HIGHER INTERMEDIATE POINT RULE DOES NOT APPLY
                                                 FOR STOPOVERS.
                                                 NOTE -
                                                  DIFFERENTIALS ARE NOT PERMITTED.
                                           AND - 
                                                 NOTE -
                                                  EXCESS MILEAGE AND MPM SURCHARGE
                                                  MAY BE DISREGARDED.
                                                  DIFFERENTIALS ARE NOT PERMITTED.
                                        
TICKET ENDORSEMENTS                        THE ORIGINAL TICKET MUST BE ANNOTATED - AZ/AP ONLY -
                                           IN THE ENDORSEMENT BOX.
                                        
CHILDREN DISCOUNTS                         CNN/ACCOMPANIED CHILD PSGR 2-11 - CHARGE 67 PERCENT OF
                                             THE FARE.
                                                 TICKETING CODE - BASE FARE CODE PLUS CH.
                                           OR - UNN/UNACCOMPANIED CHILD PSGR 5-11. ID REQUIRED -
                                                  CHARGE 67 PERCENT OF THE FARE PLUS EUR 150.00.
                                                      TICKETING CODE - BASE FARE CODE PLUS UM.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  SERVICE CHARGE FOR UNACCOMPANIED CHILD.
                                                  UNACCOMPANIED MINORS UNDER 5 OF AGE WILL NOT BE
                                                  ACCEPTED FOR CARRIAGE.
                                           OR - UNN/UNACCOMPANIED CHILD PSGR 12-14. ID REQUIRED -
                                                  CHARGE 100 PERCENT OF THE FARE PLUS EUR 150.00.
                                                      TICKETING CODE - BASE FARE CODE PLUS UM.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  SERVICE CHARGE FOR UNACCOMPANIED CHILD.
                                                  UNACCOMPANIED MINORS UNDER 5 OF AGE WILL NOT BE
                                                  ACCEPTED FOR CARRIAGE.
                                           OR - INF/INFANT WITHOUT A SEAT PSGR UNDER 2 - CHARGE 10
                                                  PERCENT OF THE FARE.
                                                      TICKETING CODE - BASE FARE CODE PLUS IN.
                                                  MUST BE ACCOMPANIED ON ALL FLIGHTS IN THE SAME
                                                    COMPARTMENT BY ADULT PSGR 18 OR OLDER.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  FOR INFANT UNDER 2 WITH A SEAT CHARGE 67 PERCENT
                                                  OF THE FARE.
                                                  VALID ON AZ OPERATING AIRCRAFTS.
                                                  FOR RESERVATION/TICKETING PLEASE CONTACT THE
                                                  ALITALIA CALL CENTRE.
                                        
TOUR CONDUCTOR DISCOUNTS                   TUR/TOUR CONDUCTOR PSGR - NO DISCOUNT.
                                        
AGENT DISCOUNTS                                  NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  AGENT DISCOUNTS PERMITTED.
                                        
ALL OTHER DISCOUNTS                        NO DISCOUNTS FOR OTHERS.
                                        
MISCELLANEOUS PROVISIONS                   THIS FARE MUST NOT BE USED TO CALCULATE A
                                           DIFFERENTIAL.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  DO NOT APPLY DIFFERENTIAL CALCULATION
                                        
FARE BY RULE                               NOT APPLICABLE.
                                        
GROUPS                                     NO GROUP PROVISIONS APPLY.
                                        
TOURS                                      NO TOUR PROVISIONS APPLY.
                                        
VISIT ANOTHER COUNTRY                      NO VISIT ANOTHER COUNTRY PROVISIONS APPLY.
                                        
DEPOSITS                                   NO DEPOSIT PROVISIONS APPLY.
                                        
VOLUNTARY CHANGES                          IN THE EVENT OF CHANGES TO TICKETED FLIGHTS
                                           ANYTIME WITHIN TICKET VALIDITY
                                           NO CHARGE CHARGE HIGHEST FEE OF ALL CHANGED FARE
                                           COMPONENTS - CATEGORY 19 DISCOUNTS APPLY AND
                                             REPRICE USING FARES IN EFFECT TODAY
                                             PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
                                             1. NO CHANGE TO FARE BREAKS
                                             2. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL
                                             MUST BE DOMESTIC
                                             3. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
                                             4. AZ FARES ARE USED
                                             5. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
                                             PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
                                             FARE IS IN PRIVATE TARIFF
                                             6. NEW FARE IS EQUAL OR HIGHER THAN PREVIOUS FARE
                                             7. NEW TKT HAS EQUAL OR HIGHER VALUE THAN PREVIOUS
                                             TKT
                                             8. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
                                             DEPARTURE OF PRICING UNIT
                                           WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN
                                           ADD-COLLECT
                                           ENDORSEMENT BOX - NEW ENDORSEMENTS.
                                           OR -
                                           ANYTIME WITHIN TICKET VALIDITY
                                           NO CHARGE CHARGE HIGHEST FEE OF ALL CHANGED FARE
                                           COMPONENTS - CATEGORY 19 DISCOUNTS APPLY AND
                                             REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
                                             PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
                                             1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL
                                             MUST BE DOMESTIC
                                             2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
                                             3. AZ FARES ARE USED
                                             4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
                                             PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
                                             FARE IS IN PRIVATE TARIFF
                                             5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
                                             6. ADV RES IS MEASURED FROM ORIGINAL TKT DATE TO
                                             DEPARTURE OF PRICING UNIT
                                             OR -
                                             REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
                                             PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
                                             1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL
                                             MUST BE DOMESTIC
                                             2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
                                             3. AZ FARES ARE USED
                                             4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
                                             PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
                                             FARE IS IN PRIVATE TARIFF
                                             5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
                                             6. ADV RES IS MEASURED FROM REISSUE DATE TO
                                             DEPARTURE OF PRICING UNIT
                                             OR -
                                             REPRICE USING FARES IN EFFECT WHEN TKT WAS ISSUED
                                             PROVIDED ALL OF THE FOLLOWING CONDITIONS ARE MET-
                                             1. WHEN NO INTL COUPONS REMAIN - ALL NEW TRAVEL
                                             MUST BE DOMESTIC
                                             2. FULLY FLOWN FARE NOT REPRICED TO FURTHER POINT
                                             3. AZ SAME FARE CLASS IS USED
                                             4. PUBLIC FARES ARE USED IF TICKETED FARE IS IN
                                             PUBLIC TARIFF. PRIVATE FARES ARE USED IF TICKETED
                                             FARE IS IN PRIVATE TARIFF
                                             5. ALL RULE AND BOOKING CODE PROVISIONS ARE MET
                                             6. ADV RES IS MEASURED FROM REISSUE DATE TO
                                             DEPARTURE OF PRICING UNIT
                                           WHEN CHANGE RESULTS IN LOWER FARE IGNORE RESIDUAL THEN
                                           ADD-COLLECT
                                           ENDORSEMENT BOX - NEW ENDORSEMENTS.
                                        .
                                        
VOLUNTARY REFUNDS                          CHECK CATEGORY 16 OR CONTACT CARRIER FOR DETAILS.
                                        
NEGOTIATED FARES                           NOT APPLICABLE.
                                        
INTERNATIONAL CONSTRUCTION                 NOT A CONSTRUCTED FARE
                                        .
Thank you. You are a champ. Just for others benefit, I and C offer free cancelation as well.
thelister is offline  


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