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[PREM FARE GONE] RGN First class comes back again!!!!

[PREM FARE GONE] RGN First class comes back again!!!!

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Old Oct 27, 14, 3:48 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: fti
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People, please edit/use the wiki so same questions are not always asked.

The current CTA decision on the Yangon deal is only for tickets canceled by SWISS Airlines for the seven merged complaints/companions and tickets canceled by Jet Airways for one complainant and companions
- It's not about other carriers because each carrier submits different tariffs.
- If you are not one of the complainants or their companions above who were mentioned in the respective cases, you need to submit a case yourself for hearing.
- There's currently one person who is on Iberia for CTA decision, one can either wait for results or submit a complaint to CTA.

Result of the current case for LX in brief is:
- CTA found 5(F) in the tariff used to be unclear for canceling tickets on erroneously quoted fares.
- 5(F) is unjust and unreasonable and must be revised or taken down by July 9, 2013 (or SWISS can appeal by then)
- SWISS did not use its tariff correctly to cancel the tickets.
- SWISS must compensate one complainant's First Class ticket and any related expenses by July 18, 2013 provided with evidence.
- SWISS must transport other complainants (and their companions) in the original price charged with same booking class and routing by June 18, 2014.

Result of the current case for 9W in brief is:
- Tariff on file had no clauses for "erroneous fares" and was updated subsequently, which means it is not relevant to this event
- Therefore, 9W is to reinstate the tickets with a 1-year validity for transport between the same points and the same booking class.


CTA official news can be read here for general overview of the case.

Actual CTA case review can be found here for reference should you wish to file a complaint.

If you have a similar case that's with SWISS, you need to file with CTA to get a result through informal process first before it gets to formal process. The entire procedure can take up to 3 months for each and the result may not be same cause it's case-by-base and the reviewer of the case can be different.

To file an informal complaint with CTA, see here. Click through all of the pages to get to the online form for the informal complaint. Or click here.

To file a formal complaint after informal complaint has been closed, see here. Continue on to the next page to see the address or email address for the formal complaint.

The July 17th and 18th responses from LX can be found here:
Other Letters:


Feel free to add dates, flights, etc., in order to plan DOs, etc.

Aug 4: SFO-ICN (UA893)
Jason8612

Aug 5: ICN-SFO (UA892)
Jason8612

Aug 7: SFO-ICN (UA893)
Jason8612

Aug 11: ICN-NRT-ORD (UA78, UA882)
Jason8612

Aug 14: BOS-IAD-NRT-ICN (UA285, UA803, UA79)
Deltspygt

Aug 19: ICN-NRT-IAD-BOS (UA78, UA804, UA352)
Deltspygt

Oct 1: UA433-UA893
JeredF +1

Oct 8: UA892-UA242
JeredF +1

Oct 9: BOS-SFO-ICN (UA433, UA893)
BigJC

Oct 13: ICN-NRT-ORD-BOS (UA78, UA882, UA744)
BigJC

Oct 21: BOS-SFO UA433 to SFO-ICN UA893
Sterndogg +1
flyerdude88 (SFO - ICN portion only)

Oct 23: ICN - SFO UA 892
flyerdude88

Oct 27: ICN-SFO UA892 to SFO-BOS UA286
Sterndogg +1

Nov 05: BOS-ORD UA521, ORD-NRT UA881
kokonutz, I012609, BingoSF +1

Nov 11: ICN-SFO UA892, SFO-IAD UA727
kokonutz, I012609, BingoSF +1

Nov 26: BOS-SFO UA433, SFO-NRT UA837, NRT-ICN UA79
thepla

Nov 27: BOS-ORD-NRT-ICN (UA501, UA881, UA196)
BigJC+1

Nov 29: Planning 2 days in TPE, been to ICN
thepla

Dec 1: ICN-SFO UA892, SFO-ORD UA698, ORD-BOS UA961
thepla

Dec 1: ICN-NRT-IAD-BOS (UA78, UA804, UA822)
BigJC+1

Dec 15: BOS-SFO UA433, SFO-ICN UA893
songzm

Dec 25: BOS-IAD UA285, IAD-NRT UA803, NRT-ICN UA79
Dinoscool3 +2

Dec 30: ICN-SFO UA892, SFO-BOS UA444
songzm

Dec 31: ICN-SFO UA892, SFO-BOS UA770
Dinoscool3 +2

Jan 11: BOS-SFO UA1523, Jan 12: SFO-ICN UA893
margarita girl

Jan 12: BOS-SFO UA433, SFO-ICN UA893
Zebranz

14 Jan: BOS-SFO UA433 to SFO-ICN UA893
ORDOGG

19 Jan: ICN-SFO UA892 to SFO-ORD UA698 to ORD-BOS UA961
ORDOGG

Jan 22: ICN-SFO UA892 SFO-BOS UA500
margarita girl

Feb 5: ICN-SFO UA892 SFO-BOS UA242
Zebranz



CMB-DFW EY F

FARE IS GONE

FARE RULES (thanks to SQ421)
FRTLK Fare Rules (RT)
FOWLK Fare Rules (OW)

WHEN ARE YOU FLYING?
Feel free to add any additional cities you're leaving from!
Please slot yourselves in!!!

ex-CMB
Feb

Mar
8 - Darmajaya
12 - Thaidai
22 - Deadinabsentia

Apr
21 - SQ421, penegal, jozdemir
26 - tahsir21

May
28 - Upperdeck744
29 - bonsaisai (positioning flights SIN-CMB, DFW-ORD)

Jun
12 - lelee

Jul
7 - HansGolden +6
8 - arcticbull + 1
11 - bonsaisai's friend (positioning flights: SIN-CMB, DFW-MCI)
25 - Tycosiao
30 - bonsaisai's friend (positioning flights: MCI-DFW, CMB-SIN)

Aug
17 - DC777Fan
26 - Yi Yang
31 - dcas

Sep

Oct

Nov
8 - harryhv
29 - stephem+4

Dec
6 - roastpuff and (soon) Mrs. roastpuff , JFKEZE (UL Code-share)
7 - DWFI
10 - jlisi984 + dad (CMB-AUH-DFW)
21 - bonsaisai (positioning flights SIN-CMB, DFW-ORD)

ex-AUH
Jan

Feb

Mar

Apr
27 - RICHKLHS

May


Jun
29 - yerffej201

Jul
9 - HansGolden +6
27 - Tycosiao

Aug

Sep

Oct

Nov
30 - stephem+4 (to JFK)

Dec
7 - JFKEZE, DWFI [EY161 nonstop]
9 - roastpuff and (soon) Mrs. Roastpuff

ex-DFW
Jan

Feb

Mar
14 - Thaidai
15 - zainman +1

Apr
25 - SQ421, penegal, jozdemir

May

Jun

Jul

Aug
22 - arcticbull + 1

Sep
22 - bonsaisai (positioning flights ORD-DFW, CMB-SIN)


Oct

Nov
19 - harryhv->Paris

Dec
19 - Yi Yang, jona970318
24 - DWFI (EY160 nonstop)
26 - HansGolden +6 (CDG), LwoodY2K (AUH)
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Old Sep 30, 12, 5:58 pm
  #1411  
 
Join Date: Mar 2012
Posts: 931
Originally Posted by lewende View Post
Man, I have to say, this is a terrible planning. I have exactly the same situation, but the only difference is I selected adult fare for my to-be 2-year old. Adding a lap child to this kind of tickets is PITA! Think in this way, even if you pay an adult fare for your little one, you are still much much better off than otherwise 10% of regular F/C fares, and plus, you now have a guaranteed seat for her.

I had booked my wife and little one as an lap child for their TPAC AA U fare (C class award), and unfortunately, the entire C cabin was full and she had to share her seat with my little one for the 12-hour flight. Not saying you will necessarily run into this kind of situation but I am telling you, that was not fun...
yeah, i tried to make it 5 adult fars, but that wasnt available. only 4 seats were available. I wish i could have figured out how to price it on expedia, as it allowed me to book lap infant during booking.....
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Old Sep 30, 12, 5:58 pm
  #1412  
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Originally Posted by *A Flyer View Post
How long was it in between booking, ticketing and cancellation?
Booking to ticketing was a few hours.

Ticketing to cancellation was in my opinion somewhat more than one day. The gnoms say it was same day.
TallestHotelInJapan is offline  
Old Sep 30, 12, 6:00 pm
  #1413  
 
Join Date: Mar 2005
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Posts: 891
Originally Posted by yerffej201 View Post
I didn't ask that question... Long story.
Yes definitely.

Someone's going on Oct 4. Who was it?
Yes. thats me.

I will report back in due course..
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Old Sep 30, 12, 6:01 pm
  #1414  
 
Join Date: Nov 2011
Posts: 6,179
Originally Posted by cmdsea View Post
Yes. thats me.

I will report back in due course..
Have you positioned, got visa?
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Old Sep 30, 12, 6:05 pm
  #1415  
 
Join Date: Mar 2005
Location: Sunny Singapore
Programs: TG*G, SQ, QF
Posts: 891
I live in SIN.

Will take MI512 up on thursday morning giving me a 3hr transit in RGN.

Heading to the embassy this morning to either confirm that the transit VOA is available on arrival for US$20 or to buy the S$35 tourist visa if there is any doubt..
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Old Sep 30, 12, 6:06 pm
  #1416  
 
Join Date: Feb 2012
Posts: 143
I just noticed something on one of my bookings.

My middle name (which I entered, despite being optional) appears truncated on my e-ticket by 1 letter.

From what I gather, this is normal. However, could this be grounds for cancellation at check-in (despite being an internal IT-glitch)?
ft531 is offline  
Old Sep 30, 12, 6:07 pm
  #1417  
 
Join Date: Apr 2010
Location: PRG/ Ester, AK
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Originally Posted by skywalkerLAX View Post
What I don't get in my head is how people can consider flying in Y all the way to RGN just to fly F back to YUL. But I guess to each his own.
don't you know when you play at this level there's no ordinary venue? It's something like KEF, MNL, or this place! so halfway round the world and back in F grips me more than a few muddy transcons in barely reclining F, even if it requires burning miles and overnighting in BKK.
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Old Sep 30, 12, 6:09 pm
  #1418  
 
Join Date: Apr 2011
Location: Singapore
Programs: SQ QPP, 9W JP Platinum, VN GL Silver
Posts: 610
Originally Posted by markus_see View Post
I need a visa to visit Canada. I don't need visa for Europe.
My flight is RGN-KUL-SIN-FRA-ZRH-YUL. (MH from RGN-SIN, SQ from SIN-FRA ,LX from FRA-YUL)
Will the airlines issue me my boarding pass for flight from RGN till FRA or RGN till ZRH?
Or they will insist that I have my Canada tourist visa?
I intend to drop the Europe-YUL leg. But worried MH or SQ will not let me board the initial flight!
I was on Round 1 last September (RGN-SIN-LHR-BOS) on MI/SQ/DL, the check-in agent asked to see our visas for the UK and the USA. We are Singaporeans so we didn't require any in the first place.

MI issued both MI and SQ flights.

We requested to check in our luggage to London (no questions asked, no eyebrows raised).

We didn't travel the last segment to Boston. We would have missed it anyway because SQ was delayed and we landed into LHR less than an hour before the BOS flight.

My suggestion to you is to get a Canadian visa. The check in agent looks into the entire itinerary and will ask for visas for countries in transit. At least, ours did.
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Old Sep 30, 12, 6:13 pm
  #1419  
 
Join Date: Mar 2012
Posts: 931
Originally Posted by Deltahater View Post
have you considered miles?
thanks for the suggestion, but miles isnt an option as I am an united member. Hoping for a round 4 that will allow me to add her on between now and when we travel in june next year. If not, what would be the consequences if I had to call the airlines to add her?
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Old Sep 30, 12, 6:44 pm
  #1420  
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Originally Posted by babypuwet View Post
thanks for the suggestion, but miles isnt an option as I am an united member. Hoping for a round 4 that will allow me to add her on between now and when we travel in june next year. If not, what would be the consequences if I had to call the airlines to add her?
I'm not an expert here, but it sounds like you would have to pay 10% of the fee at the time of the request, which, assuming your ticket is worth about $17,000, would be around $2K for the baby (and has got to be one of the rare times a baby costs more than the adult to fly!)

I wonder if, at that point, you couldn't just buy her a regular Y ticket (i.e. WITHOUT calling the airline at all) and just bring her into the F cabin. Wonder how that would work, if at all.
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Old Sep 30, 12, 6:50 pm
  #1421  
 
Join Date: Nov 2004
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Originally Posted by Deltahater View Post
I can't find it either right now, but I saw it posted on FT in the previous RGN thread

Please note that the comment about the confirmation email being sufficient is in the FAQ, not the actual text of the regulation
Here's the link to the FAQ (found it in one of the other RGN threads). See last page for the cancellation part.
http://airconsumer.dot.gov/rules/EAP...-2012final.pdf


Good discusssion of previous enforecement here:
http://boardingarea.com/blogs/thewan...for-travelers/

The wording of the regulation itself seems somewhat open to interpretation . Not being a lawyer, I have no idea what the correct interpretation is. One way of reading it would suggest it applies only to tickets that have a US portion. But another interpretation would suggest that it applies to all sellers of transportation in the US. As a lay person,if the goal is consumer protection, then as long as the ticket is sold within the US by a US seller, I don't know why the regulations shouldn't apply irrespective of the routing itself.

Guess we'll see what happens in the coming week or two
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Old Sep 30, 12, 6:54 pm
  #1422  
 
Join Date: Jun 2004
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Originally Posted by Pseudo Nim View Post
I wonder if, at that point, you couldn't just buy her a regular Y ticket (i.e. WITHOUT calling the airline at all) and just bring her into the F cabin. Wonder how that would work, if at all.
This could result in the OP being forced to sit with the child in the coach cabin!

Child can't sit in first because he's not ticketed for the cabin. Child can't sit alone in coach. Therefore, parent gets to sit with the child in coach.
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Old Sep 30, 12, 6:55 pm
  #1423  
 
Join Date: Nov 2004
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Originally Posted by ft531 View Post
I just noticed something on one of my bookings.

My middle name (which I entered, despite being optional) appears truncated on my e-ticket by 1 letter.

From what I gather, this is normal. However, could this be grounds for cancellation at check-in (despite being an internal IT-glitch)?
On some airlines, I've seen the same happen to middle names. I think it has to do with the system only displaying e.g. 5 characters max vs what's really in the system. Have never had any problems due to this though.
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Old Sep 30, 12, 7:33 pm
  #1424  
 
Join Date: Feb 2012
Posts: 143
Originally Posted by samplat View Post
On some airlines, I've seen the same happen to middle names. I think it has to do with the system only displaying e.g. 5 characters max vs what's really in the system. Have never had any problems due to this though.
Thanks!
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Old Sep 30, 12, 7:47 pm
  #1425  
formerly known as seanthepilot
 
Join Date: Dec 2000
Location: Don Muang, Thailand: AirAsia_Plat, UA_Premier_Gold4Life, Bonvoy_hater measly gold 4 life
Posts: 6,939
Originally Posted by chinatraderjmr View Post
Don't you think at some point the airlines are going to push back. don't forget, the DOT never forced KE to honor the past RGN fares. They just made it cheaper for them to do so then paying the fines.
I would not take third party statements on the internet to deduce/support this claim. If you have any first hand knowledge, ok. Present it. But, otherwise, your claim is pure speculation.

Originally Posted by Wozza2404 View Post
5)... Once you have flown the first leg of the fare, the rules apply without a reprice. Adding stopover and changing flights should be possible, but, as always with these fares, don't bank on it.
I appreciate your list of points. Very well thought out and stated.

I am however worried that people may take this statement to mean that they can add stopovers. Yes, it MAY be possible. And if possible, it will have to be done after the first coupon is flown. But, if people are ticketed as a transfer and not a stopover, any changes to this MAY or MAY NOT be allowed by the airline. It's very possible that they refuse without a re-issue. I have had success and failures in trying this.

I don't want people to think that they can land in NRT (land of the never breaking rules (unless THEY want to)) and simply add stops. The agents may or may not be able/empowered to do this. They may be told not to... whereas nothing will change this decision.

My best success is by coming in and asking for help re-arranging my travel plans, stating that I don't want to break any of the fare rules, and asking how I should approach it. When I have been lucky, the agents want to show off their skills, helping me, knowing it IS within the allowable range.

However, I remember a post from a FTer in HKG several years back. After forcing a stop, they were confronted with a new price to continue their journey. Ticket partially used, but not according to the coupons. It may just be the difference between x and o, but if not authorized, the results could mean buying a new ticket just to get home.

Originally Posted by TallestHotelInJapan View Post
Are you sure about this? Others said that one cannot simply stay longer in LON, ZRH etc. They said it would re-price the whole tix if you make a sop over somewhere in the middle of the journey.
As above...

...it can depend on many things. For the most part, changing a connection to a stopover will require authorization from the agents colleagues. The agent will call another department to discuss the situation. If those being called for approval to make the change approve, you're good to go. If not... too bad, so sad! It's all in the interpretation.

Originally Posted by SanDiego1K View Post
That's not true. Folks who aren't seeing their originating flight simply haven't figured out the right place to see it. (Yes, that can be tricky.) The ticket originates in RGN. Those who choose to attempt to board at a down station will find the ticket canceled.
The first part of your comment is true. The traveller is likely not looking in the right place to see the flight is in still in tact.

But, there are many cased where, in a multiple carrier ticket, FTers have boarded and started their journey on the second coupon. This is not advised, and against the ticketing rules. But, it does not mean that the ticket will be cancelled. I have never done this, but heard it works best on unrelated carriers.

Originally Posted by blazin View Post
Was able to book RGN-NRT-FCO-CDG-JFK-DTW-YUL, itinerary was visible on TL, the next day got an email from TL:

...when I called was told that the flights could not be confirmed by the airline and I would have to rebook...after I got off the phone with TL, I logged into my DL account and was able to pull up my itinerary and had DL record locator (but no ticket number). I called DL and was told that they could confirm the flights, but were just waiting on confirmation from TL regarding payment and was told I must talk to TL....according to AMEX my card was charged the full fare price of $470...any chance of DOT intervention on this one?
Originally Posted by holtju2 View Post
They have just authorized your card for the amount, but it is not likely a charge. If they haven't issued your ticket, sorry.
I would bet that your card was charged and reversed. You may have a claim for the DOT. I would file the paperwork if I were you.

Originally Posted by yerffej201 View Post
Seriously, if you were planning to refund the fare, you shouldn't have bought in the first place.
You are using 'non-refundable' ticket logic. Mistake fares are traditionally fully refundable. The logic we use is, book as many as you think you may use... knowing that you can easily refund if needed.

These mistakes are short lived. Many buy for relatives and friends too. No need to be absolutely certain that we will travel.

This is the logic that many of us use here. Feel free to disagree, but this mindset has worked for many of us for over a decade.

Originally Posted by markus_see View Post
All I need is they issue boarding pass to me until FRA.
Second passport waiting for me in EU?? Hmmmm..... this is tricky. Do u think they will fall for that? Risky for me.

My ticket is issued by SQ.

I was hoping, maybe while transit in SIN (provided if MH issue me boarding passes from RGN-KUL-SIN) I make date change for FRA-ZRH-YUL leg with SQ since its "their ticket". I dont mind if they forfeit that LX sector too.

Please advise. Thanks!
I advise you to apply for a Canadian Visa. Problem solved.

Wouldn't you feel more at ease with a visa you know you're not going to use, than stressing about being denied boarding?

Originally Posted by TallestHotelInJapan View Post
Some tickets from Larnaca to Toronto without US stop were honored after I complained to some us authorities (maybe it was the DOT?)
With a 2012 registration date, and comments on the LCA fare, should we assume that your nickname is a duplicate identity. Mods!!!!

Originally Posted by ft531 View Post
I just noticed something on one of my bookings.

My middle name (which I entered, despite being optional) appears truncated on my e-ticket by 1 letter.

From what I gather, this is normal. However, could this be grounds for cancellation at check-in (despite being an internal IT-glitch)?
I have never had a middle name added to my reservation. Nor have I had a problem with a typo at check-in. However, some report a problem collecting mileage with a typo. I believe that mileage can be added by filing a claim, after the fact.

I have heard for years about adding a middle name... I just think it's problematic. Why bother.
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