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[PREM FARE GONE] RGN First class comes back again!!!!

Old Jun 19, 2013, 9:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: fti
People, please edit/use the wiki so same questions are not always asked.

The current CTA decision on the Yangon deal is only for tickets canceled by SWISS Airlines for the seven merged complaints/companions and tickets canceled by Jet Airways for one complainant and companions
- It's not about other carriers because each carrier submits different tariffs.
- If you are not one of the complainants or their companions above who were mentioned in the respective cases, you need to submit a case yourself for hearing.
- There's currently one person who is on Iberia for CTA decision, one can either wait for results or submit a complaint to CTA.

Result of the current case for LX in brief is:
- CTA found 5(F) in the tariff used to be unclear for canceling tickets on erroneously quoted fares.
- 5(F) is unjust and unreasonable and must be revised or taken down by July 9, 2013 (or SWISS can appeal by then)
- SWISS did not use its tariff correctly to cancel the tickets.
- SWISS must compensate one complainant's First Class ticket and any related expenses by July 18, 2013 provided with evidence.
- SWISS must transport other complainants (and their companions) in the original price charged with same booking class and routing by June 18, 2014.

Result of the current case for 9W in brief is:
- Tariff on file had no clauses for "erroneous fares" and was updated subsequently, which means it is not relevant to this event
- Therefore, 9W is to reinstate the tickets with a 1-year validity for transport between the same points and the same booking class.


CTA official news can be read here for general overview of the case.

Actual CTA case review can be found here for reference should you wish to file a complaint.

If you have a similar case that's with SWISS, you need to file with CTA to get a result through informal process first before it gets to formal process. The entire procedure can take up to 3 months for each and the result may not be same cause it's case-by-base and the reviewer of the case can be different.

To file an informal complaint with CTA, see here. Click through all of the pages to get to the online form for the informal complaint. Or click here.

To file a formal complaint after informal complaint has been closed, see here. Continue on to the next page to see the address or email address for the formal complaint.

The July 17th and 18th responses from LX can be found here:
Other Letters:


Feel free to add dates, flights, etc., in order to plan DOs, etc.

Aug 4: SFO-ICN (UA893)
Jason8612

Aug 5: ICN-SFO (UA892)
Jason8612

Aug 7: SFO-ICN (UA893)
Jason8612

Aug 11: ICN-NRT-ORD (UA78, UA882)
Jason8612

Aug 14: BOS-IAD-NRT-ICN (UA285, UA803, UA79)
Deltspygt

Aug 19: ICN-NRT-IAD-BOS (UA78, UA804, UA352)
Deltspygt

Oct 1: UA433-UA893
JeredF +1

Oct 8: UA892-UA242
JeredF +1

Oct 9: BOS-SFO-ICN (UA433, UA893)
BigJC

Oct 13: ICN-NRT-ORD-BOS (UA78, UA882, UA744)
BigJC

Oct 21: BOS-SFO UA433 to SFO-ICN UA893
Sterndogg +1
flyerdude88 (SFO - ICN portion only)

Oct 23: ICN - SFO UA 892
flyerdude88

Oct 27: ICN-SFO UA892 to SFO-BOS UA286
Sterndogg +1

Nov 05: BOS-ORD UA521, ORD-NRT UA881
kokonutz, I012609, BingoSF +1

Nov 11: ICN-SFO UA892, SFO-IAD UA727
kokonutz, I012609, BingoSF +1

Nov 26: BOS-SFO UA433, SFO-NRT UA837, NRT-ICN UA79
thepla

Nov 27: BOS-ORD-NRT-ICN (UA501, UA881, UA196)
BigJC+1

Nov 29: Planning 2 days in TPE, been to ICN
thepla

Dec 1: ICN-SFO UA892, SFO-ORD UA698, ORD-BOS UA961
thepla

Dec 1: ICN-NRT-IAD-BOS (UA78, UA804, UA822)
BigJC+1

Dec 15: BOS-SFO UA433, SFO-ICN UA893
songzm

Dec 25: BOS-IAD UA285, IAD-NRT UA803, NRT-ICN UA79
Dinoscool3 +2

Dec 30: ICN-SFO UA892, SFO-BOS UA444
songzm

Dec 31: ICN-SFO UA892, SFO-BOS UA770
Dinoscool3 +2

Jan 11: BOS-SFO UA1523, Jan 12: SFO-ICN UA893
margarita girl

Jan 12: BOS-SFO UA433, SFO-ICN UA893
Zebranz

14 Jan: BOS-SFO UA433 to SFO-ICN UA893
ORDOGG

19 Jan: ICN-SFO UA892 to SFO-ORD UA698 to ORD-BOS UA961
ORDOGG

Jan 22: ICN-SFO UA892 SFO-BOS UA500
margarita girl

Feb 5: ICN-SFO UA892 SFO-BOS UA242
Zebranz



CMB-DFW EY F

FARE IS GONE

FARE RULES (thanks to SQ421)
FRTLK Fare Rules (RT)
FOWLK Fare Rules (OW)

WHEN ARE YOU FLYING?
Feel free to add any additional cities you're leaving from!
Please slot yourselves in!!!

ex-CMB
Feb

Mar
8 - Darmajaya
12 - Thaidai
22 - Deadinabsentia

Apr
21 - SQ421, penegal, jozdemir
26 - tahsir21

May
28 - Upperdeck744
29 - bonsaisai (positioning flights SIN-CMB, DFW-ORD)

Jun
12 - lelee

Jul
7 - HansGolden +6
8 - arcticbull + 1
11 - bonsaisai's friend (positioning flights: SIN-CMB, DFW-MCI)
25 - Tycosiao
30 - bonsaisai's friend (positioning flights: MCI-DFW, CMB-SIN)

Aug
17 - DC777Fan
26 - Yi Yang
31 - dcas

Sep

Oct

Nov
8 - harryhv
29 - stephem+4

Dec
6 - roastpuff and (soon) Mrs. roastpuff , JFKEZE (UL Code-share)
7 - DWFI
10 - jlisi984 + dad (CMB-AUH-DFW)
21 - bonsaisai (positioning flights SIN-CMB, DFW-ORD)

ex-AUH
Jan

Feb

Mar

Apr
27 - RICHKLHS

May


Jun
29 - yerffej201

Jul
9 - HansGolden +6
27 - Tycosiao

Aug

Sep

Oct

Nov
30 - stephem+4 (to JFK)

Dec
7 - JFKEZE, DWFI [EY161 nonstop]
9 - roastpuff and (soon) Mrs. Roastpuff

ex-DFW
Jan

Feb

Mar
14 - Thaidai
15 - zainman +1

Apr
25 - SQ421, penegal, jozdemir

May

Jun

Jul

Aug
22 - arcticbull + 1

Sep
22 - bonsaisai (positioning flights ORD-DFW, CMB-SIN)


Oct

Nov
19 - harryhv->Paris

Dec
19 - Yi Yang, jona970318
24 - DWFI (EY160 nonstop)
26 - HansGolden +6 (CDG), LwoodY2K (AUH)
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[PREM FARE GONE] RGN First class comes back again!!!!

Old Mar 2, 2014, 4:51 pm
  #9991  
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Jason, I sent you an e-mail through the link asking to be included in the group.
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Old Mar 2, 2014, 4:58 pm
  #9992  
 
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Originally Posted by colpuck
Jason, I sent you an e-mail through the link asking to be included in the group.
And you've been added
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Old Mar 3, 2014, 2:52 am
  #9993  
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Originally Posted by jasonvr
And you've been added
Is this for LX tickets?
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Old Mar 3, 2014, 5:46 pm
  #9994  
 
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Originally Posted by onlysuites
Is this for LX tickets?
Yes, but in limited cases I could add people who have cases against other airlines as read only members. PM me for details if you're interested
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Old Mar 4, 2014, 11:48 pm
  #9995  
 
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Originally Posted by janetdoe
When did DOT say that? Was this pre-2012? It wasn't my experience with RGN, it wasn't my experience with some other great sales in F that never made it to FT.
really? like with r1 i think you had to fly as ticketed. i mean there was the occasional change that someone got away with, but the dot email (and subsequent vayama/ke/etc) emails said they'd honour in full with no changes, after first saying "sorry we effed up we're cancelling etc".
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Old Mar 4, 2014, 11:56 pm
  #9996  
 
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Originally Posted by yerffej201
really? like with r1 i think you had to fly as ticketed. i mean there was the occasional change that someone got away with, but the dot email (and subsequent vayama/ke/etc) emails said they'd honour in full with no changes, after first saying "sorry we effed up we're cancelling etc".
I wanted to fly my Round 1 as ticketed, but on a couple of Round 2s (DL/NH RGN-YVR), I was able to make date changes for the return flights. I never involved the DOT in any of my RGN tickets, just CTA in one case. I didn't realize anyone had trouble making changes that complied with the fare rules, and in some cases people got changes that were definitely prohibited by the fare rules (e.g. adding stopovers, skipping the first segment, etc). <shrug>
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Old Mar 4, 2014, 11:59 pm
  #9997  
 
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Originally Posted by janetdoe
I wanted to fly my Round 1 as ticketed, but on a couple of Round 2s (DL/NH RGN-YVR), I was able to make date changes for the return flights. I never involved the DOT in any of my RGN tickets, just CTA in one case. I didn't realize anyone had trouble making changes that complied with the fare rules, and in some cases people got changes that were definitely prohibited by the fare rules (e.g. adding stopovers, skipping the first segment, etc). <shrug>
yes that's what i said. r1 had to be flwon as ticketed, the people who got changes were definitely the minority but not the norm.

certainly changes would help (because i wouldt then switch to the ey operated flight) but i'm prepared to fly as ticketed too.
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Old Mar 5, 2014, 4:23 am
  #9998  
 
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Originally Posted by yerffej201
yes that's what i said. r1 had to be flwon as ticketed, the people who got changes were definitely the minority but not the norm.

certainly changes would help (because i wouldt then switch to the ey operated flight) but i'm prepared to fly as ticketed too.
I was able to do a minor change to R1 KE ticket, and bigger changes (even against the rules) to OZ ticket.
Also, big changes to R2 DL/NH tickets with various success.
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Old Mar 11, 2014, 7:08 am
  #9999  
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If anyone is interested, Top Gear has a Myanmar special. Part 1 of 2 aired last Sunday.
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Old Mar 11, 2014, 7:19 am
  #10000  
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Originally Posted by jason8612
If anyone is interested, Top Gear has a Myanmar special. Part 1 of 2 aired last Sunday.
jeebus!!!

content to watch on the inbound flight
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Old Mar 11, 2014, 7:21 am
  #10001  
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Originally Posted by Pseudo Nim
jeebus!!!

content to watch on the inbound flight
Yup!
they buy trucks and travel across Myanmar to Thailand to build a bridge. Quite interesting (and funny)!
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Old Mar 12, 2014, 2:39 pm
  #10002  
 
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New e-mail is out from SWISS' counsel... now they want an oral hearing before the CTA.
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Old Mar 12, 2014, 2:40 pm
  #10003  
 
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Looks like they seems to be asking for face time with the CTA to fight "the good fight" against consumers in digital age for all the airlines in the future?
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Old Mar 12, 2014, 2:45 pm
  #10004  
 
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Originally Posted by YYZC2
New e-mail is out from SWISS' counsel... now they want an oral hearing before the CTA.
Does that mean they're gonna fly me to wherever the CTA is? Will I be seated in F?
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Old Mar 12, 2014, 3:09 pm
  #10005  
 
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Originally Posted by Maayan
Does that mean they're gonna fly me to wherever the CTA is? Will I be seated in F?
Ha. If you are part of the counsel, probably!
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