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[PREM FARE GONE] RGN First class comes back again!!!!

[PREM FARE GONE] RGN First class comes back again!!!!

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Old Oct 27, 14, 3:48 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: fti
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People, please edit/use the wiki so same questions are not always asked.

The current CTA decision on the Yangon deal is only for tickets canceled by SWISS Airlines for the seven merged complaints/companions and tickets canceled by Jet Airways for one complainant and companions
- It's not about other carriers because each carrier submits different tariffs.
- If you are not one of the complainants or their companions above who were mentioned in the respective cases, you need to submit a case yourself for hearing.
- There's currently one person who is on Iberia for CTA decision, one can either wait for results or submit a complaint to CTA.

Result of the current case for LX in brief is:
- CTA found 5(F) in the tariff used to be unclear for canceling tickets on erroneously quoted fares.
- 5(F) is unjust and unreasonable and must be revised or taken down by July 9, 2013 (or SWISS can appeal by then)
- SWISS did not use its tariff correctly to cancel the tickets.
- SWISS must compensate one complainant's First Class ticket and any related expenses by July 18, 2013 provided with evidence.
- SWISS must transport other complainants (and their companions) in the original price charged with same booking class and routing by June 18, 2014.

Result of the current case for 9W in brief is:
- Tariff on file had no clauses for "erroneous fares" and was updated subsequently, which means it is not relevant to this event
- Therefore, 9W is to reinstate the tickets with a 1-year validity for transport between the same points and the same booking class.


CTA official news can be read here for general overview of the case.

Actual CTA case review can be found here for reference should you wish to file a complaint.

If you have a similar case that's with SWISS, you need to file with CTA to get a result through informal process first before it gets to formal process. The entire procedure can take up to 3 months for each and the result may not be same cause it's case-by-base and the reviewer of the case can be different.

To file an informal complaint with CTA, see here. Click through all of the pages to get to the online form for the informal complaint. Or click here.

To file a formal complaint after informal complaint has been closed, see here. Continue on to the next page to see the address or email address for the formal complaint.

The July 17th and 18th responses from LX can be found here:
Other Letters:


Feel free to add dates, flights, etc., in order to plan DOs, etc.

Aug 4: SFO-ICN (UA893)
Jason8612

Aug 5: ICN-SFO (UA892)
Jason8612

Aug 7: SFO-ICN (UA893)
Jason8612

Aug 11: ICN-NRT-ORD (UA78, UA882)
Jason8612

Aug 14: BOS-IAD-NRT-ICN (UA285, UA803, UA79)
Deltspygt

Aug 19: ICN-NRT-IAD-BOS (UA78, UA804, UA352)
Deltspygt

Oct 1: UA433-UA893
JeredF +1

Oct 8: UA892-UA242
JeredF +1

Oct 9: BOS-SFO-ICN (UA433, UA893)
BigJC

Oct 13: ICN-NRT-ORD-BOS (UA78, UA882, UA744)
BigJC

Oct 21: BOS-SFO UA433 to SFO-ICN UA893
Sterndogg +1
flyerdude88 (SFO - ICN portion only)

Oct 23: ICN - SFO UA 892
flyerdude88

Oct 27: ICN-SFO UA892 to SFO-BOS UA286
Sterndogg +1

Nov 05: BOS-ORD UA521, ORD-NRT UA881
kokonutz, I012609, BingoSF +1

Nov 11: ICN-SFO UA892, SFO-IAD UA727
kokonutz, I012609, BingoSF +1

Nov 26: BOS-SFO UA433, SFO-NRT UA837, NRT-ICN UA79
thepla

Nov 27: BOS-ORD-NRT-ICN (UA501, UA881, UA196)
BigJC+1

Nov 29: Planning 2 days in TPE, been to ICN
thepla

Dec 1: ICN-SFO UA892, SFO-ORD UA698, ORD-BOS UA961
thepla

Dec 1: ICN-NRT-IAD-BOS (UA78, UA804, UA822)
BigJC+1

Dec 15: BOS-SFO UA433, SFO-ICN UA893
songzm

Dec 25: BOS-IAD UA285, IAD-NRT UA803, NRT-ICN UA79
Dinoscool3 +2

Dec 30: ICN-SFO UA892, SFO-BOS UA444
songzm

Dec 31: ICN-SFO UA892, SFO-BOS UA770
Dinoscool3 +2

Jan 11: BOS-SFO UA1523, Jan 12: SFO-ICN UA893
margarita girl

Jan 12: BOS-SFO UA433, SFO-ICN UA893
Zebranz

14 Jan: BOS-SFO UA433 to SFO-ICN UA893
ORDOGG

19 Jan: ICN-SFO UA892 to SFO-ORD UA698 to ORD-BOS UA961
ORDOGG

Jan 22: ICN-SFO UA892 SFO-BOS UA500
margarita girl

Feb 5: ICN-SFO UA892 SFO-BOS UA242
Zebranz



CMB-DFW EY F

FARE IS GONE

FARE RULES (thanks to SQ421)
FRTLK Fare Rules (RT)
FOWLK Fare Rules (OW)

WHEN ARE YOU FLYING?
Feel free to add any additional cities you're leaving from!
Please slot yourselves in!!!

ex-CMB
Feb

Mar
8 - Darmajaya
12 - Thaidai
22 - Deadinabsentia

Apr
21 - SQ421, penegal, jozdemir
26 - tahsir21

May
28 - Upperdeck744
29 - bonsaisai (positioning flights SIN-CMB, DFW-ORD)

Jun
12 - lelee

Jul
7 - HansGolden +6
8 - arcticbull + 1
11 - bonsaisai's friend (positioning flights: SIN-CMB, DFW-MCI)
25 - Tycosiao
30 - bonsaisai's friend (positioning flights: MCI-DFW, CMB-SIN)

Aug
17 - DC777Fan
26 - Yi Yang
31 - dcas

Sep

Oct

Nov
8 - harryhv
29 - stephem+4

Dec
6 - roastpuff and (soon) Mrs. roastpuff , JFKEZE (UL Code-share)
7 - DWFI
10 - jlisi984 + dad (CMB-AUH-DFW)
21 - bonsaisai (positioning flights SIN-CMB, DFW-ORD)

ex-AUH
Jan

Feb

Mar

Apr
27 - RICHKLHS

May


Jun
29 - yerffej201

Jul
9 - HansGolden +6
27 - Tycosiao

Aug

Sep

Oct

Nov
30 - stephem+4 (to JFK)

Dec
7 - JFKEZE, DWFI [EY161 nonstop]
9 - roastpuff and (soon) Mrs. Roastpuff

ex-DFW
Jan

Feb

Mar
14 - Thaidai
15 - zainman +1

Apr
25 - SQ421, penegal, jozdemir

May

Jun

Jul

Aug
22 - arcticbull + 1

Sep
22 - bonsaisai (positioning flights ORD-DFW, CMB-SIN)


Oct

Nov
19 - harryhv->Paris

Dec
19 - Yi Yang, jona970318
24 - DWFI (EY160 nonstop)
26 - HansGolden +6 (CDG), LwoodY2K (AUH)
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Old Feb 18, 14, 2:33 pm
  #9916  
 
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I presume that as is thread has gone quiet that none of the original 7 have heard anything more?
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Old Feb 18, 14, 4:29 pm
  #9917  
 
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Originally Posted by cruisr View Post
I presume that as is thread has gone quiet that none of the original 7 have heard anything more?
I got this yesterday:

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Old Feb 18, 14, 7:20 pm
  #9918  
 
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Ok can someone translate the legalese? What does CTA want an extension for?
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Old Feb 18, 14, 7:31 pm
  #9919  
 
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Originally Posted by cruisr View Post
Ok can someone translate the legalese? What does CTA want an extension for?
An extension CTA may never need...
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Old Feb 18, 14, 7:33 pm
  #9920  
 
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Originally Posted by cruisr View Post
Ok can someone translate the legalese? What does CTA want an extension for?
When the Court lifts the stay CTA wants 20 days to prepare its affidavit, rather than the 10 days provided by statute.
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Old Feb 18, 14, 10:23 pm
  #9921  
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Originally Posted by BrewerSEA View Post
When the Court lifts the stay CTA wants 20 days to prepare its affidavit, rather than the 10 days provided by statute.
Since you have a much better grasp on the situation than most of us, me included, what is your guesstimate about next steps?

LX will cave in and transport the 80+ cases as originally booked?
More legal shenanigans by Cathy Murphy and her team?
Canadian Courts ruling for us?
Canadian Courts ruling against us?
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Old Feb 19, 14, 2:44 am
  #9922  
 
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Originally Posted by Deltahater View Post
My position by now is this:

A trip has a value as it relates to time and circumstance. For example, a ski trip to Aspen in December has a different value than a ski trip to Aspen in August.

If I hire a wedding photographer, I want him there during the wedding, not the next day.

The RGN trip had a certain value to me at the time I booked it. LX took that from me. A replacement trip now (even if it is the same routing, class of service, etc), has a much lower value, because I need to BUY an additional positioning flight to RGN. I had that as part of my initial trip, but now I need to replace that.

As a result, I expect that LX will do better than just let me travel by Feb 2015. Maybe I am pushing it, but simply putting me through all this and then giving me what I was entitled to back in Sep 2012, won't cut it.

I now expect a RT ticket. (the outbound SAT-RGN can be in Y, as that is what I had before). Why should I have to do pay for another OW ticket to RGN just because LX had a hissy fit?

I understand the CTA won't grant me that. A court in the US might very well, as this is part of my damage model.
I think you are indeed pushing it.

Think of it this way: When you booked it you had to act fast, maybe you can't foresee all circumstances yet (and likely many many people would have cancelled or no-showed on these tickets). Now with the reinstatement everyone has opportunity to place the ticket to dates that are most convenient for them. I think with this you are already getting more than you had initially.

The ticket started ex RGN, it was never part of the deal or the airlines responsibility how you get there. That's why you should pay for a feeder ticket to RGN if you still like to fly. Thankfully I live in South Asia at the moment so my feeder cost is max 100$.
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Old Feb 19, 14, 1:28 pm
  #9923  
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Originally Posted by Deltahater View Post
My position by now is this:

A trip has a value as it relates to time and circumstance. For example, a ski trip to Aspen in December has a different value than a ski trip to Aspen in August.

If I hire a wedding photographer, I want him there during the wedding, not the next day.

The RGN trip had a certain value to me at the time I booked it. LX took that from me. A replacement trip now (even if it is the same routing, class of service, etc), has a much lower value, because I need to BUY an additional positioning flight to RGN. I had that as part of my initial trip, but now I need to replace that.

As a result, I expect that LX will do better than just let me travel by Feb 2015. Maybe I am pushing it, but simply putting me through all this and then giving me what I was entitled to back in Sep 2012, won't cut it.

I now expect a RT ticket. (the outbound SAT-RGN can be in Y, as that is what I had before). Why should I have to do pay for another OW ticket to RGN just because LX had a hissy fit?

I understand the CTA won't grant me that. A court in the US might very well, as this is part of my damage model.
If your argument is that a replacement ticket will not be useful, indeed will cost cash you're unwilling to spend to implement, then surely you are simply inviting a refund.
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Old Feb 19, 14, 7:46 pm
  #9924  
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Originally Posted by IAN-UK View Post
If your argument is that a replacement ticket will not be useful, indeed will cost cash you're unwilling to spend to implement, then surely you are simply inviting a refund.
No, I am arguing that my damages extend beyond the cancelled one way ticket on LX. There are other costs that I had, such as positioning flights, non-refundable hotels, etc. LX should have to pay for those as well
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Old Feb 19, 14, 9:15 pm
  #9925  
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Originally Posted by Deltahater View Post
No, I am arguing that my damages extend beyond the cancelled one way ticket on LX. There are other costs that I had, such as positioning flights, non-refundable hotels, etc. LX should have to pay for those as well
Good luck. Typically, those types of consequential damages carry with them a duty to mitigate your loss, as well. Take nonrefundable positioning costs. Your position would/will be very different if you have your correspondence asking the carriers/hotels if they would consider refunding the nonrefundable positioning costs because you no longer need them due to the LX kerfuffle than it would/will be if you made no effort to cancel those arrangements and get the costs refunded.
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Old Feb 21, 14, 11:51 am
  #9926  
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http://www.dot.gov/airconsumer/air-t...t-comment-form
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Old Feb 21, 14, 12:21 pm
  #9927  
 
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Anyone else get a letter today?
Haven't gone through it to read it yet.
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Old Feb 21, 14, 12:25 pm
  #9928  
 
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Originally Posted by gnof View Post
Anyone else get a letter today?
Haven't gone through it to read it yet.
Are you one of the original 7 or in the later group?
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Old Feb 21, 14, 12:31 pm
  #9929  
 
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Originally Posted by cruisr View Post
Are you one of the original 7 or in the later group?
one of the later groups
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Old Feb 21, 14, 12:33 pm
  #9930  
 
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I received the email from the CTA just now. Trying to parse the legalese.

It appears to:

1. Grant an expedited hearing for 3 (named) of the 83 petitioners because they tried to sue Swiss in the US.

2. Deny (another) petition by Swiss to delay.

3. Allow five other petitioners to join this complaint. New total: 88, consolidated in one case: 13-06641.

Swiss must respond to complainants by March 24. Afterward, complainants have until April 4th to respond.

Last edited by Potreroflyr; Feb 21, 14 at 1:22 pm Reason: spelling
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