[DEAL GONE] DL/NH/JL: JFK - HND via KIX - $517 ai r/t
#76
Join Date: Aug 2009
Location: Philadelphia
Programs: AA Gold; Marriott Lifetime Silver; IHG Plat Amb; Hilton Diamond
Posts: 383
Thanks for sharing this... I had found seats from 5/31-6/4 and was going to pull the trigger but guess I won't now.
Just Received the following Email.....
Dear Vayama Customer ,
We recently received your online booking request. Quality control has determined that your booking could not be processed at the fare that was originally quoted. Unfortunately, the airline was unable to accept the fare that was quoted earlier and as a result, your reservation has been canceled. Per our terms and conditions, airfares and reservations are not guaranteed until tickets are issued.
We encourage you to select another option that meets your travel needs. However, do not select the same flight option that you just attempted to book as this will just lead to another canceled booking. If you have any questions please feel free to respond to this email and we will get back to you generally within 24 hours.
We apologize for any inconvenience this has caused.
Sincerely,
Vayama Customer Care Team
__________________________________________________ _____________________________________
Well I'm totally bummed....
Dear Vayama Customer ,
We recently received your online booking request. Quality control has determined that your booking could not be processed at the fare that was originally quoted. Unfortunately, the airline was unable to accept the fare that was quoted earlier and as a result, your reservation has been canceled. Per our terms and conditions, airfares and reservations are not guaranteed until tickets are issued.
We encourage you to select another option that meets your travel needs. However, do not select the same flight option that you just attempted to book as this will just lead to another canceled booking. If you have any questions please feel free to respond to this email and we will get back to you generally within 24 hours.
We apologize for any inconvenience this has caused.
Sincerely,
Vayama Customer Care Team
__________________________________________________ _____________________________________
Well I'm totally bummed....
#77
Join Date: Jun 2005
Location: Seattle & Seoul.... and now, Maastricht....
Programs: UA Mileage Plus, NWA WorldPerks deserter, Alaska Airlines Something-er-Other...
Posts: 1,880
#78
Original Poster
Join Date: Sep 2011
Location: SFO / JFK
Programs: Variety of rectangular cards with my name on it
Posts: 665
I've never had a cancellation with vay in the past, but now they seem to be changing. This year have had 2 trips with them of similar nature with no problems. Maybe it's just the RGN MR that vay has been on tippy toes...I guess this MR just came out at the wrong time.
#80
Join Date: May 2012
Programs: Delta GM, Hilton Gold, Starwood Gold
Posts: 4
Ticketing Confirmed
Your reservation is complete and was ticketed. Your credit card has been successfully charged and you are ready to go!
So some of these are going though!
#82
Join Date: Jan 2008
Posts: 1,809
If u used vayama, dont be too sure yet.
They pulled back a whole bunch of ticketed reservations in the other thread.
Tickets were issued, CCs were charged and reservation got cancelled.
They pulled back a whole bunch of ticketed reservations in the other thread.
Tickets were issued, CCs were charged and reservation got cancelled.
#83
Join Date: Nov 2011
Location: ATL
Programs: DL - DM, Charter KM; Marriott Ambassador
Posts: 1,353
What's a reasonable amount of time to expect to be in the clear? What's the recourse if they cancel the ticket? Feels slimy that they would ticket it then cancel... I am purchasing other flights and bidding on hotels based on this ticket. :-/
#84
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Programs: Landry's President's Club, Marriott Silver, Awesomeness EXPLT
Posts: 20,358
The cancellation emails make no sense as the fare remains available. You would think if the big V knew about this they would have killed it wouldn't you? Also I really can't see the big V having a major leg to stand on here as we've seen $600 fares to Japan before unlike the F ticket in the other thread.
Cheers
Howie
Cheers
Howie
#85
Join Date: Apr 2001
Location: Varies :-)
Programs: AS; AA; UA; DL; VS; BA; Nat'l Emer. Exec.; AGR
Posts: 2,250
[/B]
I'm booked on those flights leaving NYC 5/24 Returning 5/28. It'll be good to have some flyertalkers on the flight -- Everyone else would think we are crazy!... Has anyone figured out their hotel accomodations yet?
Here are my seats:
nyc-sea 24f
sea-kix 26G
kix-sea 27F
sea-NYC 23F
Anyone know if there is a Skyteam or Delta lounge that we can use in Osaka?
I'm booked on those flights leaving NYC 5/24 Returning 5/28. It'll be good to have some flyertalkers on the flight -- Everyone else would think we are crazy!... Has anyone figured out their hotel accomodations yet?
Here are my seats:
nyc-sea 24f
sea-kix 26G
kix-sea 27F
sea-NYC 23F
Anyone know if there is a Skyteam or Delta lounge that we can use in Osaka?
Osaka, Japan Landside - Level 3 Korean Airlines
Osaka, Japan North Gate, near gates 10 and 11 Asuka Lounge
#86
Join Date: Jan 2008
Posts: 1,809
Dont know.
All i can say is what i have experienced with Vayama.
Gave me a confirmed ticket, charged my card and cancelled the reservation and said "Too Bad".
If I were u, I would hold off purchasing other items until after u are sure Vayama isnt going to pull up on the deal.
All i can say is what i have experienced with Vayama.
Gave me a confirmed ticket, charged my card and cancelled the reservation and said "Too Bad".
If I were u, I would hold off purchasing other items until after u are sure Vayama isnt going to pull up on the deal.
#87
Join Date: Nov 2011
Location: ATL
Programs: DL - DM, Charter KM; Marriott Ambassador
Posts: 1,353
Dont know.
All i can say is what i have experienced with Vayama.
Gave me a confirmed ticket, charged my card and cancelled the reservation and said "Too Bad".
If I were u, I would hold off purchasing other items until after u are sure Vayama isnt going to pull up on the deal.
All i can say is what i have experienced with Vayama.
Gave me a confirmed ticket, charged my card and cancelled the reservation and said "Too Bad".
If I were u, I would hold off purchasing other items until after u are sure Vayama isnt going to pull up on the deal.
I guess I definitely am stuck without seats then. When others were mentioning that this is just a good deal vs mistake fare I considered calling DL to get seat assignments. Guess it's a good thing I held off!
#89
Suspended
Join Date: Jan 2002
Posts: 22,778
Can ticket be issued without validation? It's not like someone is sitting with a paper stock and issuing tickets. The system will not price a ticket unless its properly validated. If Vayama issued tickets without proper validation, it should eat that mistake.
#90
Join Date: May 2008
Location: BOS/SIN
Programs: SQ
Posts: 2,704
When people are arguing that their reservation is ticketed and that they should get it due to the contract, in theory they are right. Not sure if they are going to win the argument, but the potential consequence might be a revamping of the entire booking system. This could mean anything from an actual person looking it over to check for a potential error, or several people looking it over. This will mean no more FDing and probably a lot less mistake fares or none at all. Further, it would mean a lot longer wait to get a flight ticketed via a website. It seems the issue is that the whole process has become too automated and people are frustrated because of it.