Spiff

It's not just Delta. Most airlines' computer systems automatically check for duplicate bookings. AA, for example, will not let one book a second ticket with an identical itinerary on the same day, even if there is a different flight number(s) (eg one is doing a segment run). The work-around is to leave one's FF number off the second booking and call to add it in later or to book at least one of the tickets with an AAgent who can manually override the computer's concerns.

MrHalliday

For grins I worked through it...
indeed after all was complete, it choked on "photo error",
even though I uploaded a scan of a legal pp photo.

I am not going anytime soon, but this does look promising.
Similar to what can be done for VN visa, which works well.

josephstern

Email from David at Vayama. I haven't followed the last 20 pages too closely, but from what he says here, they really shouldn't be canceling itineraries that have nothing to do with Korean Airlines:

colpuck

Has anyone actually read Vayama's terms of servce?

Guess what, they don't include the terms cited in their cancelation e-mail. However, the terms do include choice of law and venue provisions for california. Also, they include a binding arbitration provision.

http://www.vayama.com/aboutus/terms-of-use

PaulInTheSky

Of all the ones that were booked, two were canceled in BT(KE J and F), one canceled in big V. Others seemed all right so far. The first one won't come until Dec 2012, so let's see how this plays out. Thank you do much for all the inputs. Lawsuits against Big V can be inevitable, and what KE did was right within 24 hours after the ticket is confirmed, but not after 24. That's why I never set foot in any KE flights. It's terrible business practice. Wish OZ grows bigger and takes over the flight of choice in Korea.

Bulldog83

Umm, aren't the terms under the "Reservations, bookings, and purchases" section (above the "Dispute Resolution" section)?

MKE-MR

It's still out there, by the way.

Just sayin'...

FlyIgglesFly

But what about this provision:

"In these cases Vayama will always look for an alternative and when we find the fares to be higher than the original offer the customer has the right to decline the offer."

What offer has been made as an alternative? They're violated thier contract right there by providing us with nothing other than a cacellation.

colpuck

Touche, I missed that in my quick scan.

patchan8984

Any tips on sites still avail? I have had all my tickets cancelled

skunker

Can someone dig of the "Stages of a Fare Deal" for the noobs? The paranoia and threats of legal action are quite entertaining.

If your ticket is still intact keep your head down and your mouth shut.

TheBOSman

Can't find the original post so no link, but copied and pasted from a repost on TB:

bangkokiscool

The relevant Vayama T&C are as follows:

Was this fare:

a) Fare error? No, the base fare in Kyat was correct
b) Incorrect fare rule? No, the fare rules are correct
c) System error? There was no error in any systems
d) Availability problems? No, there was availability
e) Reservations not confirmed by carriers? No, reservations were confirmed
f) Other technical issues? Only if you consider a failure to update exchange rates a technical issue.

karenkay

here's the original:

Originally Posted by MileageAddict
Ahhhh....the emotional phases of a mistake fare.

1. Discovery - mistake fare is posted on FT. Novices frantically checks how much vacation time they have and if the dates of availability mesh with their schedules. Experienced FTers just book it and worry about contacting spouses or their boss later. Word spreads like wildfire.

2. Excitement - Tickets purchased, confirmation emails received and dates of travel shared with other FTers. Discussions of what to see and do and where to stay crop up in other threads. Novices contact source to change seats or inquire about upgrades, Seasoned FTers sit back and enjoy reading the discussion threads.

3. Stress Stage 1 - Concern over paper ticket delivery - Novices Frantically check otheFedEx website every few hours, constant monitoring of driveway for FedEx truck. Seasoned FT veterans sit back and relax.

4. Glee and happiness - Paper tickets in hand, vacation request submitted, spouses finally informed, hotel reservations made and bragging to friends and co-workers begins. Both novices and experts get very excited.

5. Stress Stage 2 - Rumors of fare not being honored, discussion threads about the airline and ticketing agency ensue. Rumors crop up like crabgrass at this stage. Many FTers begin to worry excessively about whether or not the trip will happen. Novices make non-refundable and financial committments to their trip. Seasoned FTers make mixed drinks (and maybe a sandwich) and is patient.

6. Reality Check - Accurate information is obtained - usually takes place a week to 10 days after mistake fare is published. Confirmed information from the source as to whether or not tickets will be honored.

7a. Pure Joy (Icelandair style- Fare is Honored) - Lots of happy people, FT threads on shared information regarding hotels, restaurants, tours, etc. Jealousy from others sets in. First "FT guinea pigs" embark, post confirmation threads that all is ok.


7b Hostile Feelings (Copa Airlines Style - fare is not honored) - Many angry and disappointed FTers. Refunds are issued. Novices have multiple discussion threads of lawsuits and hostile correspondence, FT pros mutter "c'est la vie" and look for the next fare mistake.

8a Success (Honored) - Trip Report thread becomes very active

flying_q

This is great stuff...looks like Phase 5 is coming a little early this time around?