[FARE GONE] Expedia.ca $300 coupon on packages (new terms)
Nov 21, 2010, 9:48 am
#2026
Join Date: Feb 2009
Location: NYC
Posts: 195
[QUOTE=Katemari;
I spent 2 hours and a half today on the phone with Expedia (+3h yesterday) and they said today they cannot cancel it, the flight is non-refundable. And when I asked about my 300 credit, they said the deal is not on. I argued that the deal was on when I purchased and that is what it's in my itinerary history.
They said my hotel was already cancelled, by the way! Suggestion: check if your hotel is really booked.[/QUOTE]
Does you confirmation show the $300 coupon applied? If it did, just dispute with your CC company. Or go look up payment history of your itinerary, see if there's a refund pending from Expedia.
I spent 2 hours and a half today on the phone with Expedia (+3h yesterday) and they said today they cannot cancel it, the flight is non-refundable. And when I asked about my 300 credit, they said the deal is not on. I argued that the deal was on when I purchased and that is what it's in my itinerary history.
They said my hotel was already cancelled, by the way! Suggestion: check if your hotel is really booked.[/QUOTE]
Does you confirmation show the $300 coupon applied? If it did, just dispute with your CC company. Or go look up payment history of your itinerary, see if there's a refund pending from Expedia.
Nov 21, 2010, 9:50 am
#2027
Join Date: Dec 2009
Location: IAH ↔ PAR
Posts: 777
Nov 21, 2010, 9:51 am
#2028
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,689
one was C$250 charged and c$250 refunded by expedia.
the other was charged c$4 (as it was over c$300)
I got a printout of both.
Nov 21, 2010, 9:52 am
#2029
Join Date: Apr 2010
Location: Washington, DC
Programs: DL Platinum, CO Gold, Marriott Gold
Posts: 101
As for the flight, I would suggest checking in. In normal circumstances, I don't think it really matters whether you check-in or not. However, due to the various versions and language in the TOS regarding cancellation, I would take a few precautions. A no-show = cancelled flight. Checking in online will at least get your feet in the door so to speak (regardless of whether you fly or not). In the event that x.ca system checks on you (which I don't even believe happens), at least it will show that you "checked-in" to the flight. Also, having a boarding pass will be one more document that will help in your favor in the very unlikely event of having to fight with x.ca.
As for the ho(s)tel, no-show. These ho(s)tels are already pre-paid by Expedia. This is also why the ho(s)tel charges do not appear on your credit card. I have NEVER heard of any ho(s)tel ever "reporting" back to x regarding whether a customer actually checked-in. These rooms are paid for and done.
Nov 21, 2010, 9:52 am
#2031
Join Date: Dec 2007
Location: PDX|AKL|AMS|GVA|AGP|CPT - or somewhere in between
Programs: DL DM; 2MM
Posts: 2,418
If you want to blame anyone you should point your finger at Expedia for their colossal oversight. It shouldn't have been difficult to limit this offer to the originating country so that this didn't happen. Or to limit it to one per person - via passport number or name - which would have been the best idea. I'm not suprised it got pulled, there was no way they expected a massive surge in bookings like that from us Canadians.
*Moved from DO thread to here where it belongs:
You have 28K posts on FT and have been around for years, you should know by now how this works. Most of the bookings were made when the T&C did not say you had to fly from Canada or be a Canadian citizen. We weren't physically in Canada but we paid in Canadian funds to the Canadian Division of expedia, These are canadian bookings plan and simple as required by the origional T&C
You have 28K posts on FT and have been around for years, you should know by now how this works. Most of the bookings were made when the T&C did not say you had to fly from Canada or be a Canadian citizen. We weren't physically in Canada but we paid in Canadian funds to the Canadian Division of expedia, These are canadian bookings plan and simple as required by the origional T&C
And not blame only US "leeches" ... this deal was widely reported - and booked - in Europe too.
Nov 21, 2010, 9:53 am
#2032
Join Date: Jun 2002
Location: niwot, co
Posts: 295
Went to expedia.com to check on our itineraries and was so bummed to see they had all been deleted, then...I realized I'd forgotten the ca portion and there they were. Sigh of relief!
Looking forward to the Vegas Luxor.^
Looking forward to the Vegas Luxor.^
Nov 21, 2010, 9:53 am
#2033
Join Date: Feb 2009
Location: NYC
Posts: 195
Yep, this should be our lifeline when it comes to CC dispute time... Hopefully we never have to go thru the hassle. But better be prepared than sorry.
Nov 21, 2010, 10:02 am
#2034
Join Date: Aug 2007
Posts: 740
Really?
Just want to thank all those leeching on this offer for flights not originating in Canada for ruining it for we Canadians who could have legitimately benefited from a promotion that was directed to us. You've ruined lots of travel plans for a lot of people with your piggish rush to the trough! On behalf our my friends and I who were coordinating dates to get together in LAS next month and were going to book today: Thanks a million! 
Nov 21, 2010, 10:02 am
#2035
Join Date: Jun 2006
Location: New Jersey
Programs: Credit Cards
Posts: 3,009
I had a very dissappointing stay at the Luxor... while the web site advertises 4* rooms, mine was 2* at best. They also sting you with a steep resort fee, so be prepared!
Nov 21, 2010, 10:05 am
#2036
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
Wirelessly posted (BlackBerry8320/4.5.0.81 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
I concur. Luxor is a lot like a motel, room and amenity-wise. Think Super 8 or something like that.
Originally Posted by TrueBlueFlyer
I had a very dissappointing stay at the Luxor... while the web site advertises 4* rooms, mine was 2* at best. They also sting you with a steep resort fee, so be prepared!
Nov 21, 2010, 10:10 am
#2038
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,441
Disagree. My tower room was very nicely appointed, though have heard the Pyramid rooms are older and not as nice. I certainly didn't mind a 3 night stay there but obviously YMMV.
Nov 21, 2010, 10:14 am
#2039
Suspended
Join Date: Dec 2009
Posts: 3,816
Just want to thank all those leeching on this offer for flights not originating in Canada for ruining it for we Canadians who could have legitimately benefited from a promotion that was directed to us. You've ruined lots of travel plans for a lot of people with your piggish rush to the trough! On behalf our my friends and I who were coordinating dates to get together in LAS next month and were going to book today: Thanks a million!
Nov 21, 2010, 10:16 am
#2040
Join Date: Jun 2006
Location: BOS
Programs: Hyatt Diamond, Mosaic
Posts: 1,050
I booked a top tier room at the flamingo and prepaid transport to/from LAS, and the coupon was still in excess of the charges. That is probably better than the Texas something or other. Is the Madem Tusseman Wax Museum worth going?
