(Gone) HA: ICN-HNL-LAS/PHX/PDX/etc C class 699 USD RT
#811
Join Date: Aug 2009
Posts: 836
I would consider being downgraded to Y if a full-refund was offered, but I cannot understand why anyone would accept this offer otherwise. Remember, while this deal was active, the Y fare was between $50-100 less than C for most dates. If I had wanted to fly in Y, I would have bought the cheaper fare!
Assuming nothing changes and it's either downgrade or refund, has anyone considered flying in Y, and then disputing the CC charge? I still plan on showing up to the airport with a copy of my original itinerary in C...as I'm assuming I won't be allowed to board in C, do you think I will have to sign any forms "agreeing" to the downgrade in order to fly? If not, it seems like this would be an open and shut way to travel on your selected dates (albeit in Y), while still being refunded/
Assuming nothing changes and it's either downgrade or refund, has anyone considered flying in Y, and then disputing the CC charge? I still plan on showing up to the airport with a copy of my original itinerary in C...as I'm assuming I won't be allowed to board in C, do you think I will have to sign any forms "agreeing" to the downgrade in order to fly? If not, it seems like this would be an open and shut way to travel on your selected dates (albeit in Y), while still being refunded/
#813
Join Date: Mar 2005
Location: Sunny Singapore
Programs: TG*G, SQ, QF
Posts: 909
Just a quick query before I crawl out from under my rock and finally phone them up.
Has anyone with flights next year between ICN and the mainland and agreeing to swap KE for (inferior) HA metal had any success in getting stopovers (>24Hrs) allowed in the islands in both directions on the way as part of the settlement.?
Thanks for any info..
Has anyone with flights next year between ICN and the mainland and agreeing to swap KE for (inferior) HA metal had any success in getting stopovers (>24Hrs) allowed in the islands in both directions on the way as part of the settlement.?
Thanks for any info..
#814
Join Date: Aug 2009
Posts: 836
I am having an issue with another major company that when I talk them, I just get more angry at the lack of customer service and taking responsibility to resolve the issue. Maybe that is why I get nowhere with them in resolving the problem. So believe me, I can relate to some your frustrations.
It may be the same for some posters here that can not come to an agreement with Hawaiian. I was lucky and had pleasant and cordial conversations with three very good representatives and things worked out for me.
For those of you who are flying after Hawaiian starts service HNL - ICN - HNL, I would suggest that you take the offer and fly with Hawaiian in Business class. If you are going onto the mainland, you will be in First class, which is supposed to be very good. Try to book on the new A330 if possible. It seems like the best compromise for those traveling after Hawaiian begins service between HNL and ICN.
soccer
It may be the same for some posters here that can not come to an agreement with Hawaiian. I was lucky and had pleasant and cordial conversations with three very good representatives and things worked out for me.
For those of you who are flying after Hawaiian starts service HNL - ICN - HNL, I would suggest that you take the offer and fly with Hawaiian in Business class. If you are going onto the mainland, you will be in First class, which is supposed to be very good. Try to book on the new A330 if possible. It seems like the best compromise for those traveling after Hawaiian begins service between HNL and ICN.
soccer
#815
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,483
As long as I am on a HDQ list I may show up in one of HA offices as I travel to US in September. This is, of course, subject to what happens/ published here.
The question is, except HNL what is the best HA office in terms of authority allocated (if anyone knows?)? I will only be visiting NYC, MIA, LAS, LAX.
The question is, except HNL what is the best HA office in terms of authority allocated (if anyone knows?)? I will only be visiting NYC, MIA, LAS, LAX.
#816
Join Date: Feb 2010
Location: PDX / HEL
Programs: DL PM (w/ AmEx), Finnair
Posts: 62
As long as I am on a HDQ list I may show up in one of HA offices as I travel to US in September. This is, of course, subject to what happens/ published here.
The question is, except HNL what is the best HA office in terms of authority allocated (if anyone knows?)? I will only be visiting NYC, MIA, LAS, LAX.
The question is, except HNL what is the best HA office in terms of authority allocated (if anyone knows?)? I will only be visiting NYC, MIA, LAS, LAX.
#817
FlyerTalk Evangelist
Join Date: Oct 2005
Location: UKB
Posts: 11,436
Just a quick query before I crawl out from under my rock and finally phone them up.
Has anyone with flights next year between ICN and the mainland and agreeing to swap KE for (inferior) HA metal had any success in getting stopovers (>24Hrs) allowed in the islands in both directions on the way as part of the settlement.?
Thanks for any info..
Has anyone with flights next year between ICN and the mainland and agreeing to swap KE for (inferior) HA metal had any success in getting stopovers (>24Hrs) allowed in the islands in both directions on the way as part of the settlement.?
Thanks for any info..
You can call and always ask. Worst comes to worse you can tell them you need more days to think about it.
It's seems to me that only one person picks up the phone call. I always had the same person pick up no matter what days or what time I called during their working hours.
#818
Join Date: Jun 2005
Location: Seattle & Seoul.... and now, Maastricht....
Programs: UA Mileage Plus, NWA WorldPerks deserter, Alaska Airlines Something-er-Other...
Posts: 1,880
I went to the JAG (legal) office on the base I work at today, and they said that I could file a small-claims case in the state most convenient for me, and also sue for the attorney fees.....
The attorney could show up for me that day (CONUS), and I wouldn't have to be there (since I live in Seoul)..... Sound about right? Is this the way to go about it if I wanted to sue? I've already bought a back-up F class ticket to HNL (on UA via NRT) on the exact same dates that this HA ticket is for (it was C now downgraded to Y during Christmas time). The UA F ticket is actually cheaper than buying a new C ticket on Korean Air.
I don't know anything about the law, never even thought of suing anybody in my life.... Just figured I may try this on..... principal ?
The attorney could show up for me that day (CONUS), and I wouldn't have to be there (since I live in Seoul)..... Sound about right? Is this the way to go about it if I wanted to sue? I've already bought a back-up F class ticket to HNL (on UA via NRT) on the exact same dates that this HA ticket is for (it was C now downgraded to Y during Christmas time). The UA F ticket is actually cheaper than buying a new C ticket on Korean Air.
I don't know anything about the law, never even thought of suing anybody in my life.... Just figured I may try this on..... principal ?
#819
FlyerTalk Evangelist
Join Date: Oct 2005
Location: UKB
Posts: 11,436
How would you know if you are going to be able to fly KE C or KE Y? Are you going to go to the airport early. The UA flight leaves around noon with a long layover at NRT before getting into HNL. But you arrive about the same time in HNL.
#820
Join Date: Jun 2005
Location: Seattle & Seoul.... and now, Maastricht....
Programs: UA Mileage Plus, NWA WorldPerks deserter, Alaska Airlines Something-er-Other...
Posts: 1,880
Guess I shouldn't have said "back-up" flight. I meant 'back-up' in the sense that that is what I'm going to claim I did instead of flying on the ticket that HA downgraded.....
#821
Join Date: Aug 2009
Posts: 836
I went to the JAG (legal) office on the base I work at today, and they said that I could file a small-claims case in the state most convenient for me, and also sue for the attorney fees.....
The attorney could show up for me that day (CONUS), and I wouldn't have to be there (since I live in Seoul)..... Sound about right? Is this the way to go about it if I wanted to sue? I've already bought a back-up F class ticket to HNL (on UA via NRT) on the exact same dates that this HA ticket is for (it was C now downgraded to Y during Christmas time). The UA F ticket is actually cheaper than buying a new C ticket on Korean Air.
I don't know anything about the law, never even thought of suing anybody in my life.... Just figured I may try this on..... principal ?
The attorney could show up for me that day (CONUS), and I wouldn't have to be there (since I live in Seoul)..... Sound about right? Is this the way to go about it if I wanted to sue? I've already bought a back-up F class ticket to HNL (on UA via NRT) on the exact same dates that this HA ticket is for (it was C now downgraded to Y during Christmas time). The UA F ticket is actually cheaper than buying a new C ticket on Korean Air.
I don't know anything about the law, never even thought of suing anybody in my life.... Just figured I may try this on..... principal ?
#822
FlyerTalk Evangelist
Join Date: Oct 2005
Location: UKB
Posts: 11,436
Oh, at this point, I'm not even planning on trying to get on the KE flight.... My reservation has definitely been downgraded to Y, and there is no point in cutting up at ICN to the KE agents, when they don't really have anything to do with it.....
Guess I shouldn't have said "back-up" flight. I meant 'back-up' in the sense that that is what I'm going to claim I did instead of flying on the ticket that HA downgraded.....
Guess I shouldn't have said "back-up" flight. I meant 'back-up' in the sense that that is what I'm going to claim I did instead of flying on the ticket that HA downgraded.....
#823
Join Date: Jun 2005
Location: Seattle & Seoul.... and now, Maastricht....
Programs: UA Mileage Plus, NWA WorldPerks deserter, Alaska Airlines Something-er-Other...
Posts: 1,880
I'm calling them again on (my) Tuesday.....
#824
Join Date: Aug 2009
Posts: 836
Yeah.... Also giving some thought about one of the options. Talked to them today, and they said they were still available.... I might not mind doing HA in "First", if they allow the date to be up until the end of next summer....
I'm calling them again on (my) Tuesday.....
I'm calling them again on (my) Tuesday.....