Keter

Remember to check virtuallythere.com. HDQ only shows up there as people say.

Anyone on a HNL-HDQ HA1539 "flight" on 31 May 2011?)))

huntk

I just checked virtuallythere.com and I have the exact same notation in my file: May 31, flight 1539 visiting "Headquarters in Texas". Still plan on waiting this out with the intention of showing up for my original booking.

kimChee

Is anyone here able to identify the registered agent for Hawaiian Airlines on which to serve legal notice?

Without any notice or discussion with me, HA has changed my flights to economy - this year's flight apparently on KE (even though they list the flight as HA51), next year's flight to HA-operated. A second ticket number appears on my itinerary. This is the only itinerary showing on HA's website. On the Virtually There website, there is a headquarters segment, and then the changed economy flights. Both ticket numbers and two ereceipts - the second one with the economy flights created by HA-ADM.

I fully intend to take them to court if they don't restore my original itinerary.
I believe I'll need to purchase the business class seats directly from Korean Air in order to have actual damages to sue HA for. I will NOT be flying the bogus changed itinerary.

philosophy_king

I'm in for suing HA too! +1

SAT Lawyer

http://hbe.ehawaii.gov/documents/bus...38F1&view=info

kimChee

Thank's SAT Lawyer!
BTW - do you practice in Hawaii?

nldogbert

Hi,

Just received an email from the customer advocate of HA. This was following my email to DOT, which it seems did contact HA, but they could not do much.

They have provided me with 2 options, downgrade to coach or full refund.

How ridiculous can this be? I am going to wait it out a bit more since I will only fly next year, might make an alternative deal with them on this.

I do hope that those who are going to take legal action will succeed. Such arrogant behaviour.

Cheers!

philosophy_king

Thanks for you info, keep us updated!^

fumitani

Remember if you don't win. You still have another option to fly F on Hawaiian Air(with no refund)

Keter

But it looks like the wind has changed and there are no other options offered now. I hope, I am mistaken.

Keter

Is it before of after your trip? Mine HDQ is before. I wonder if all people are on a single flight or not. Just curious. I initially though they allocated several HDQ dummy flights to group people based on departure date (to prioritize efforts).

fumitani

When I called they told me I must pick my departure dates by Aug 20th. I guess they don't want to deal with this too muc longer so they might be giving you two choices only. If you want to work with them you can always give them a call and see if the options are still valid. It looks to me like it's going to take an awful lot of work for people to be able to fly KE C. HA F product sucks but you can fly without too mih effort in the end it's only 450 or 700 usd it's still really cheap

joker545

I would consider being downgraded to Y if a full-refund was offered, but I cannot understand why anyone would accept this offer otherwise. Remember, while this deal was active, the Y fare was between $50-100 less than C for most dates. If I had wanted to fly in Y, I would have bought the cheaper fare!

Assuming nothing changes and it's either downgrade or refund, has anyone considered flying in Y, and then disputing the CC charge? I still plan on showing up to the airport with a copy of my original itinerary in C...as I'm assuming I won't be allowed to board in C, do you think I will have to sign any forms "agreeing" to the downgrade in order to fly? If not, it seems like this would be an open and shut way to travel on your selected dates (albeit in Y), while still being refunded/

huntk

The "dummy" segment is posted for AFTER my departure date, which is in March 2011. Again, I'll use the "wait and see" approach although I would lovingly join a class action suit at a moment's notice.

imm2b

Not an actual flight.