UA: LAS-BDL/BUF/BWI/CMH/ALB/IND $197 ai (Apr, May; $213 ai eos)
Mar 24, 2012, 3:16 am
#18
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
Had the same problem. Worked all the way through entering the credit card details and then was sent to the page saying united.com could not complete my reservation. Kept trying online and it eventually went through after starting over again 3-4 times.
Mar 24, 2012, 6:55 am
#19
Join Date: May 2005
Location: ALB
Programs: CO Plat, Hilton Gold
Posts: 27
What a MESS! I spent over 2.5 hrs with twotech support people in India to try and get a ticket. They claimed one of the segments did not exist but when they finally gave me a confirmation number, the flight did exist. It was impossible to see any of the seat maps. United clearly does not have a grasp on its business.
Mar 24, 2012, 8:50 am
#20
Join Date: Feb 2012
Posts: 2,933
Yesterday around 4 p.m. (Vegas time) as i mentioned I got 10 of them, all in about 15 mins. Shut me down between #6 & #7 for about 15 mins then O.K. again. Later that evening I printed out my itins and there was a message in red at the top stating that they they were doing maintenance. Everything slowed down to a snails pace.
Mar 24, 2012, 8:56 am
#21
Join Date: Oct 2007
Location: BWIADCA
Posts: 1,902
I had the same problem booking BWI-SAN flights few minutes ago. Finally I've clicked on "Call Me" button and I was connected to the rep within 2 minutes. She just asked me for my first flight number, last name and credit card numbers. She was done in 3 minutes. Very helpful and fast.
Mar 24, 2012, 10:14 am
#22
Join Date: Apr 2011
Location: Midwest, USA
Programs: UA G, Marriott PlatPrem
Posts: 218
^
Had the same problem oddly enough. After banging my head against my computer screen for about 45 min, finally gave up and called in the make the res. The rep said that the segment from EWR-LAS didn't exist! She was completely confused about this, since she was pretty sure it did exist, but didn't know why her system didn't show it.
I gave up and booked through travel-atrocity.
Mar 24, 2012, 7:25 pm
#23
Join Date: Dec 2011
Location: YYZ
Programs: UA1K MM, JL JMB SAPPHIRE, Marriott Titanium/LTP, Hilton Diamond
Posts: 1,267
UA: BUF-EWR-LAS-EWR-BUF $197.2 / 5004 miles / 3.9 cpm
First MR post ;-)
screenshot from ITA
http://d.pr/o0fJ
http://d.pr/65K8
a lot of cheap fare through april-july, also there are some fares at $194 but you need two Xs at ORD and IAH.
Great for guys living in YYZ area, especially compares to $600 YYZ-LAS-YYZ.
screenshot from ITA
http://d.pr/o0fJ
http://d.pr/65K8
a lot of cheap fare through april-july, also there are some fares at $194 but you need two Xs at ORD and IAH.
Great for guys living in YYZ area, especially compares to $600 YYZ-LAS-YYZ.
Mar 24, 2012, 7:39 pm
#24
Suspended
Join Date: Aug 2005
Location: BOS
Posts: 15,027
GREAT first post 
Mileage-run wise, you can do MUCH better:
BUF-IAD-SFO-LAS-IAH-CLT-BUF, $201.80 ai, 3.5 cpm, 4/23-5/1
BUF-IAD-SFO-LAS-SFO-IAD-BUF, $204.80 ai, 3.3 cpm, 4/23-5/1
BUF-IAD-SFO-LAS-IAH-CLT-BUF, $201.80 ai, 3.5 cpm, 4/23-5/1
BUF-IAD-SFO-LAS-SFO-IAD-BUF, $204.80 ai, 3.3 cpm, 4/23-5/1
Mar 24, 2012, 9:00 pm
#25
Join Date: Feb 2002
Location: RDU
Posts: 713
While this is a nice first post in the MR forum, that specific deal is already being discussed in this other thread started yesterday, maybe the two threads can be merged.
Mar 25, 2012, 10:38 am
#26
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
I agree that ITA shows the extra connections, but I'm having trouble getting them to price on .nuke (successor to .bomb). Any ideas?
Mar 25, 2012, 5:43 pm
#28
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
I have had this issue quite often since they pulled the plug on the original Matrix. Not only that, sometimes ITA would show a certain price on a given date, then after clicking on that date the price in the results list are higher than what was shown in the calendar.
Methinks, the new matrix is having lagging issues between the minute a fare is no longer available and when the matrix displays the new price.
As a matter of fact, UA.com showed me an itinerary that ITA did not show me [earlier today for PIT-LAS] and it turned out to be better than what ITA gave me [via CLE on the outbound with CLE-LAS on the dinky 735].
Mar 25, 2012, 8:37 pm
#29
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
Is it giving you 3 segment itins, or are you plugging in IAD SFO as connection points? (for example)
Mar 25, 2012, 8:51 pm
#30
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
Also, before the merger, CO.com commonly would show a higher price for the first segment, but just keep going and pick the flights that ITA listed. During the process or at the end the price will change to match what ITA is giving you. I am assuming that this might still be the case sometimes.
If you do not have any luck with UA.com, then go to Orbitz and use the multi-city option to see if you can make it work. I booked a few trips on O in the past and if you put in your frequent flyer number during booking, it will appear in your UA.com account automatically.