Feb 24, 2015, 12:18 pm
Last edit by: WineCountryUA
CLE - Impact of other airlines (gates, routes, equipment, & etc) after UA De-Hubbing
Jan 6, 2019, 3:21 pm
#1937
Join Date: Dec 2000
Location: Cleveland, OH, USA, UA Silver, Hilton Gold
Posts: 772
Here are some pictures of the new ground transportation system in place. Note the number of new signs/banners located throughout the terminal, some of which are rather confusing or misleading.
New passenger drop off area (former taxi stand). Happily, there are personnel there to assist with directions and wheelchair assistance.
Poor signage directing dropped off passengers to central elevators rather than to the left to the elevator or escalator for check-in for UA, AC and WN.
Directions to new taxi stand.
Signage right inside door from rental car shuttle near carousel #6 directing passengers to elevator for check-in for listed airlines.
Sign near carousel #5 directing passengers to elevator for check-in for listed airlines.
New Taxi stand.
Poorly-placed sign in the center of baggage claim that's supposed to direct passengers to the escalator between carousels 2 & 3 for check-in. There is an identical banner near the said escalator (in left corner of pic).
New passenger drop off area (former taxi stand). Happily, there are personnel there to assist with directions and wheelchair assistance.
Poor signage directing dropped off passengers to central elevators rather than to the left to the elevator or escalator for check-in for UA, AC and WN.
Directions to new taxi stand.
Signage right inside door from rental car shuttle near carousel #6 directing passengers to elevator for check-in for listed airlines.
Sign near carousel #5 directing passengers to elevator for check-in for listed airlines.
New Taxi stand.
Poorly-placed sign in the center of baggage claim that's supposed to direct passengers to the escalator between carousels 2 & 3 for check-in. There is an identical banner near the said escalator (in left corner of pic).
Last edited by guy44134; Jan 6, 2019 at 3:32 pm
Jan 6, 2019, 3:51 pm
#1938
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,154
I got home from my first trip of the year just before Midnight Friday (sitting in the ORD UC on trip #2 as I type this but I digress...) and the first Park Place shuttle departed 100% full with "another shuttle right behind me" -- appeared 15-20ish minutes later, by which time more than another shuttle full of passengers arrived (leaving 3 behind). The driver -- one of my regulars -- said all of the Uber traffic at the checkpoint was to blame and that it was a "horrendous mess".
Since I'm out of town for 11 days on this trip my wife dropped me off curbside this afternoon and it certainly hasn't seemed to make a noticeable change in traffic on the upper roadway, at least. (As my wife noted... if they really wanted to do something they'd fix the terrible traffic flow that requires a last second jog to the only through lane to avoid winding up in valet land.
Yet again the airport has found a way to make traveling through it more miserable without any apparent tangible benefit. I wonder what idiotic idea will be next. Any votes? I feel like moving TSA PRE to the A end of the terminal would be a logical* move.
*In the CLE sense of logical, not the "normal person using the airport" sense
Jan 6, 2019, 4:10 pm
#1939
Join Date: Dec 2000
Location: Cleveland, OH, USA, UA Silver, Hilton Gold
Posts: 772
In typical CLE fashion it's a cluster...thing.
I got home from my first trip of the year just before Midnight Friday (sitting in the ORD UC on trip #2 as I type this but I digress...) and the first Park Place shuttle departed 100% full with "another shuttle right behind me" -- appeared 15-20ish minutes later, by which time more than another shuttle full of passengers arrived (leaving 3 behind). The driver -- one of my regulars -- said all of the Uber traffic at the checkpoint was to blame and that it was a "horrendous mess".
Since I'm out of town for 11 days on this trip my wife dropped me off curbside this afternoon and it certainly hasn't seemed to make a noticeable change in traffic on the upper roadway, at least. (As my wife noted... if they really wanted to do something they'd fix the terrible traffic flow that requires a last second jog to the only through lane to avoid winding up in valet land.
I got home from my first trip of the year just before Midnight Friday (sitting in the ORD UC on trip #2 as I type this but I digress...) and the first Park Place shuttle departed 100% full with "another shuttle right behind me" -- appeared 15-20ish minutes later, by which time more than another shuttle full of passengers arrived (leaving 3 behind). The driver -- one of my regulars -- said all of the Uber traffic at the checkpoint was to blame and that it was a "horrendous mess".
Since I'm out of town for 11 days on this trip my wife dropped me off curbside this afternoon and it certainly hasn't seemed to make a noticeable change in traffic on the upper roadway, at least. (As my wife noted... if they really wanted to do something they'd fix the terrible traffic flow that requires a last second jog to the only through lane to avoid winding up in valet land.
Remember we're stuck with essentially a 60+ year-old overall airport layout and a 40 year-old terminal and roadway system (the upper roadway is essentially an aging bridge that forms the roof of the baggage claim level-another reason CLE has wanted to move large vehicle traffic off of the terminal roadways). I sure hope the new airport master plan will address these issues and come up with a BIG FIX option (as Kennedy intimated in an interview last year), i.e. a brand new terminal and roadway complex.
Jan 8, 2019, 9:00 pm
#1940
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,168
Not sure what the Uber/Lyft pickup area, which hasn't changed in almost 3 years, has to do with parking shuttles. It could have been a particularly busy evening? This seems to be a capacity/staffing problem of Park Place, not an issue with CLE. But I do agree that the location of the valet parking is less-than-ideal. But where should they move it to? Seriously-any ideas?
Remember we're stuck with essentially a 60+ year-old overall airport layout and a 40 year-old terminal and roadway system (the upper roadway is essentially an aging bridge that forms the roof of the baggage claim level-another reason CLE has wanted to move large vehicle traffic off of the terminal roadways). I sure hope the new airport master plan will address these issues and come up with a BIG FIX option (as Kennedy intimated in an interview last year), i.e. a brand new terminal and roadway complex.
Remember we're stuck with essentially a 60+ year-old overall airport layout and a 40 year-old terminal and roadway system (the upper roadway is essentially an aging bridge that forms the roof of the baggage claim level-another reason CLE has wanted to move large vehicle traffic off of the terminal roadways). I sure hope the new airport master plan will address these issues and come up with a BIG FIX option (as Kennedy intimated in an interview last year), i.e. a brand new terminal and roadway complex.
Jan 8, 2019, 9:11 pm
#1941
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,168
Not sure what the Uber/Lyft pickup area, which hasn't changed in almost 3 years, has to do with parking shuttles. It could have been a particularly busy evening? This seems to be a capacity/staffing problem of Park Place, not an issue with CLE. But I do agree that the location of the valet parking is less-than-ideal. But where should they move it to? Seriously-any ideas?
Remember we're stuck with essentially a 60+ year-old overall airport layout and a 40 year-old terminal and roadway system (the upper roadway is essentially an aging bridge that forms the roof of the baggage claim level-another reason CLE has wanted to move large vehicle traffic off of the terminal roadways). I sure hope the new airport master plan will address these issues and come up with a BIG FIX option (as Kennedy intimated in an interview last year), i.e. a brand new terminal and roadway complex.
Remember we're stuck with essentially a 60+ year-old overall airport layout and a 40 year-old terminal and roadway system (the upper roadway is essentially an aging bridge that forms the roof of the baggage claim level-another reason CLE has wanted to move large vehicle traffic off of the terminal roadways). I sure hope the new airport master plan will address these issues and come up with a BIG FIX option (as Kennedy intimated in an interview last year), i.e. a brand new terminal and roadway complex.
I recall CO did say why they discontinued CLE-LHR service. They had limited slots available at LHR and they were able to make more money by dedicating all the slots they had to EWR and IAH.
Delta can make CVG-CDG viable because CDG is a huge hub for SkyTeam and they are still the largest carrier at CVG by a decent margin. Far different for UA at CLE since there are no *A connection opp
ortunities at LHR to take advantage of.
Delta can make CVG-CDG viable because CDG is a huge hub for SkyTeam and they are still the largest carrier at CVG by a decent margin. Far different for UA at CLE since there are no *A connection opp
ortunities at LHR to take advantage of.
Jan 9, 2019, 6:33 am
#1943
Join Date: Jun 2014
Programs: UA MM
Posts: 4,107
Realistically, Delta cares about Boston, not Cleveland. For all practical purposes, they're adding Cleveland as a destination from their focus city Boston and not the other way around.
Jan 9, 2019, 10:46 am
#1945
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,104
LOL, unbelievable. You should send that pic over to the Fox 8 I-team so they can ask the airport director how this is impacting customers using the new taxi stand at the ground transportation center.
Jan 15, 2019, 6:55 pm
#1946
Join Date: Dec 2000
Location: Cleveland, OH, USA, UA Silver, Hilton Gold
Posts: 772
Lots of CLE news this week:
Passenger traffic up 5.5% in 2018, highest in 10 years:
https://www.cleveland.com/business/2...-10-years.html
Frontier adding CHS and SFO, dropping PDX:
https://www.cleveland.com/business/2...-portland.html
Allegiant also adding CHS, plus ORF (first time served since 2008 by CO):
https://www.cleveland.com/business/2...leston-sc.html
Air traffic controllers talk to passengers at CLE in an effort to end the shutdown:
https://www.cleveland.com/business/2...-shutdown.html
Passenger traffic up 5.5% in 2018, highest in 10 years:
https://www.cleveland.com/business/2...-10-years.html
Frontier adding CHS and SFO, dropping PDX:
https://www.cleveland.com/business/2...-portland.html
Allegiant also adding CHS, plus ORF (first time served since 2008 by CO):
https://www.cleveland.com/business/2...leston-sc.html
Air traffic controllers talk to passengers at CLE in an effort to end the shutdown:
https://www.cleveland.com/business/2...-shutdown.html
Jan 15, 2019, 7:03 pm
#1947
Join Date: Jan 2010
Location: Body in the CLE, soul still in New England
Programs: In 2023? Does it matter? SPG/Marriott: Plat; DL: Plat; B6: Mosaic
Posts: 2,979
Jan 15, 2019, 8:04 pm
#1948
Join Date: Dec 2000
Location: Cleveland, OH, USA, UA Silver, Hilton Gold
Posts: 772
Jan 31, 2019, 11:58 am
#1949
Join Date: Dec 2000
Location: Cleveland, OH, USA, UA Silver, Hilton Gold
Posts: 772
Official year-end traffic figures were released for CLE, with 9,642,729 passengers served in 2018, a 5.5% increase over 2017, and more than any year since 2009.
https://www.clevelandairport.com/cle...-continue-soar
https://www.clevelandairport.com/cle...-continue-soar