Feb 24, 2015, 12:18 pm
Last edit by: WineCountryUA
CLE - Impact of other airlines (gates, routes, equipment, & etc) after UA De-Hubbing
Jan 30, 2018, 4:56 pm
#1621
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Speaking of parking, the off-site parking shuttle drop-off/pick-up is atrocious. It's a hike and a half from the terminal; it's only partially covered, and offers about as much protection from horizontal wind and rain as a 1970's bus stop out of Serpico.
"The reality is that we do not wash our own laundry. It just gets dirtier." —Frank Serpico
"The reality is that we do not wash our own laundry. It just gets dirtier." —Frank Serpico
Jan 30, 2018, 6:02 pm
#1622
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
Speaking of parking, the off-site parking shuttle drop-off/pick-up is atrocious. It's a hike and a half from the terminal; it's only partially covered, and offers about as much protection from horizontal wind and rain as a 1970's bus stop out of Serpico.
"The reality is that we do not wash our own laundry. It just gets dirtier." —Frank Serpico
"The reality is that we do not wash our own laundry. It just gets dirtier." —Frank Serpico
I think they actually asked the contractor hired to install that 'shelter' rather than any mass of (let alone frequent) travelers. One of the many "enhancements" that the however-many-million renovation brought to frequent travelers. Just about the only thing that didn't get worse were the revolving doors.
Jan 30, 2018, 9:11 pm
#1623
Join Date: Jan 2014
Posts: 742
$4.50/emplaned passenger is the current limit and in doing a bit more research appears to be on an exception basis ($1, $2, or $3 PFCs appear to have a lower threshold for approval than a $4 or $4.50 PFC)
My gut reaction since I've always understood PFC to be "per emplaned passenger" (per boarding or per departure but on that research, what Iberia is doing would appear to contravene the law authorizing PFCs unless there was some other "monetary payment" (I would assume any carrier imposed charge, e.g. fuel surcharges) would trigger this, specifically, 49 USC 40017 (e)(2)(C) states that "A passenger facility charge may not be collected from a passenger enplaning at an airport if the passenger did not pay for the air transportation which resulted in such enplanement, including any case in which the passenger obtained the ticket for the air transportation with a frequent flier award coupon without monetary payment" (Emphasis added)
My gut reaction since I've always understood PFC to be "per emplaned passenger" (per boarding or per departure but on that research, what Iberia is doing would appear to contravene the law authorizing PFCs unless there was some other "monetary payment" (I would assume any carrier imposed charge, e.g. fuel surcharges) would trigger this, specifically, 49 USC 40017 (e)(2)(C) states that "A passenger facility charge may not be collected from a passenger enplaning at an airport if the passenger did not pay for the air transportation which resulted in such enplanement, including any case in which the passenger obtained the ticket for the air transportation with a frequent flier award coupon without monetary payment" (Emphasis added)
Yes. Maybe I'll open a dot complaint when I have too much time on my hands. For now its just too much hassle to deal with for $18, and I'd be happier the iberia website work then them have to take it down for "system maintenance" or something. With short connecting flights, its still a great deal. Hanging on to a few 100k avios from a 1:1.4 amex transfer before the 4500 avios deal was taken away, slowly whittling away at that.
The security to leave the airport after customs still seems to be one of the crazier things I have read as an "improvement plan" in recent times.
Feb 5, 2018, 3:24 am
#1624
A FlyerTalk Posting Legend
Join Date: Oct 2007
Location: Cleveland, OH
Programs: UA Priemier Gold
Posts: 61,321
CLE posted 8.5% growth in 2017, totaling 9.14 million passengers, the most since 2011. Director Kennedy is predicting 9.5 pax in 2018. Interestingly enough, UA was the only carrier to reduce available seats in the market last year.
Cleveland Hopkins airport passenger traffic grows 8.5 percent in 2017, surpasses United hub years cleveland.com
Cleveland Hopkins airport passenger traffic grows 8.5 percent in 2017, surpasses United hub years cleveland.com
Looks like the customs area is getting a slight renovation. Hope they can finally agree on a new and improved FIS connected directly to the main terminal!
Cleveland Hopkins airport renovates customs area in advance of new Iceland flights (photos) cleveland.com
Cleveland Hopkins airport renovates customs area in advance of new Iceland flights (photos) cleveland.com
CLE Hopkins Directors says Cleveland on short list for more direct flights to europe
Would love FRA (which I've been hoping for for years) or CDG. Would settle for LHR too
Feb 5, 2018, 7:10 am
#1625
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
His emphasis in Cleveland has been on improving customer service at the airport. Early in his tenure, he created a "landside operations team," focused on improving the passenger experience from airport arrival to security.
The airport welcomed inconvenienced 9.14 million passengers in 2017, up from 8.42 million the year before...
Among the routes most coveted by Clevelanders: nonstop service to Salt Lake City...
In a J.D. Power survey of customer satisfaction in 2017, Cleveland Hopkins ranked second-to-last among airports of similar size - up from dead last the year before.
Feb 7, 2018, 5:22 pm
#1626
Join Date: Apr 2010
Location: The counter of lost hopes and dreams, and for the creation of new ones in DEN
Programs: MP Rehab... or something like that...
Posts: 317
Small chance, but if any of you were flying today through CLE, there was a small tribute set up in the united gate area for a coworker who lost a long battle to cancer. If it is still set for the next couple of days, could you please pay respects to him and maybe hug an agent to convey condolences.
Thank you,
CleUnited
Thank you,
CleUnited
Feb 7, 2018, 8:06 pm
#1627
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
Small chance, but if any of you were flying today through CLE, there was a small tribute set up in the united gate area for a coworker who lost a long battle to cancer. If it is still set for the next couple of days, could you please pay respects to him and maybe hug an agent to convey condolences.
Thank you,
CleUnited
Thank you,
CleUnited
Unfortunately I won't be flying in time (though the thought crossed my mind) but my condolences to both his personal and work families and friends. If you want to note your respects, the Twitter post mentioned that those friends/coworkers who have dispersed from CLE could email condolences that he'd print and provide with the book to the family (feel free to PM me if you want/need details)
While I've been a Cleveland CO and now UA flyer since 2005, I've really come to appreciate how much of a family the UA CLE folks are (and felt welcomed as a sort of 'extended family') -- I'm so sorry for the loss.
Feb 8, 2018, 2:08 pm
#1628
Join Date: Apr 2010
Location: The counter of lost hopes and dreams, and for the creation of new ones in DEN
Programs: MP Rehab... or something like that...
Posts: 317
I saw that posted on a United manager's Twitter feed -- it looks like a really touching tribute at C28 and while I don't recall a specific interaction with Eric I'm sure I've crossed paths and been helped by him more than once.
Unfortunately I won't be flying in time (though the thought crossed my mind) but my condolences to both his personal and work families and friends. If you want to note your respects, the Twitter post mentioned that those friends/coworkers who have dispersed from CLE could email condolences that he'd print and provide with the book to the family (feel free to PM me if you want/need details)
While I've been a Cleveland CO and now UA flyer since 2005, I've really come to appreciate how much of a family the UA CLE folks are (and felt welcomed as a sort of 'extended family') -- I'm so sorry for the loss.
Unfortunately I won't be flying in time (though the thought crossed my mind) but my condolences to both his personal and work families and friends. If you want to note your respects, the Twitter post mentioned that those friends/coworkers who have dispersed from CLE could email condolences that he'd print and provide with the book to the family (feel free to PM me if you want/need details)
While I've been a Cleveland CO and now UA flyer since 2005, I've really come to appreciate how much of a family the UA CLE folks are (and felt welcomed as a sort of 'extended family') -- I'm so sorry for the loss.
CleUnited
Feb 17, 2018, 8:29 am
#1629
Join Date: Aug 2001
Location: BNE/OOL temporarily-permanently at CAK/PIT
Programs: UA*1K & UA Club, National Ex. Elite, Hertz Pres. Circ., Amex Plat., CLEAR
Posts: 1,703
CLE-IAD going to Air Whisky and Trans States CRJs
CLE-IAD service seems to mostly be going to CRJ 200s and ERJ 145s, not operated by Mesa. On time performance for the last week has been a disaster.
Example: today Air Wisconsin operated a flight CLE-ROA (diversion? Repositioning? Who knows) which was late due to mechanical reasons, then was late again leaving ROA-IAD for mx, IAD-CLE then late and it’s cascading to the rest of the day.
Looking as bad as IAD performance to outstations like CHO and RIC... I need to take this trip weekly or 2X/week, at this point I’m probably switching to PIT-IAD which is all Mesa CRJ700s and consistently on time.
CLE-IAD fares remain high ($450 nonstop, $650 unrestricted), not worth it anymore if it’s not on time, PIT-IAD is about half price.
Example: today Air Wisconsin operated a flight CLE-ROA (diversion? Repositioning? Who knows) which was late due to mechanical reasons, then was late again leaving ROA-IAD for mx, IAD-CLE then late and it’s cascading to the rest of the day.
Looking as bad as IAD performance to outstations like CHO and RIC... I need to take this trip weekly or 2X/week, at this point I’m probably switching to PIT-IAD which is all Mesa CRJ700s and consistently on time.
CLE-IAD fares remain high ($450 nonstop, $650 unrestricted), not worth it anymore if it’s not on time, PIT-IAD is about half price.
Feb 17, 2018, 8:30 am
#1630
Join Date: Aug 2001
Location: BNE/OOL temporarily-permanently at CAK/PIT
Programs: UA*1K & UA Club, National Ex. Elite, Hertz Pres. Circ., Amex Plat., CLEAR
Posts: 1,703
Cle-yyz: $1700 r/t
Nonstop CLE-YYZ is hovering $900 rt advance purchase, $1700 last minute. When will we see some competition on this Route (and not the 4 wheeled variety)?
Feb 17, 2018, 10:42 am
#1631
Join Date: Jun 2014
Programs: UA MM
Posts: 4,124
CLE-IAD service seems to mostly be going to CRJ 200s and ERJ 145s, not operated by Mesa. On time performance for the last week has been a disaster.
Example: today Air Wisconsin operated a flight CLE-ROA (diversion? Repositioning? Who knows) which was late due to mechanical reasons, then was late again leaving ROA-IAD for mx, IAD-CLE then late and it’s cascading to the rest of the day.
Looking as bad as IAD performance to outstations like CHO and RIC... I need to take this trip weekly or 2X/week, at this point I’m probably switching to PIT-IAD which is all Mesa CRJ700s and consistently on time.
CLE-IAD fares remain high ($450 nonstop, $650 unrestricted), not worth it anymore if it’s not on time, PIT-IAD is about half price.
Example: today Air Wisconsin operated a flight CLE-ROA (diversion? Repositioning? Who knows) which was late due to mechanical reasons, then was late again leaving ROA-IAD for mx, IAD-CLE then late and it’s cascading to the rest of the day.
Looking as bad as IAD performance to outstations like CHO and RIC... I need to take this trip weekly or 2X/week, at this point I’m probably switching to PIT-IAD which is all Mesa CRJ700s and consistently on time.
CLE-IAD fares remain high ($450 nonstop, $650 unrestricted), not worth it anymore if it’s not on time, PIT-IAD is about half price.
Feb 17, 2018, 10:58 am
#1632
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
In my personal calculus, with the same equipment IAD > EWR > ORD as far as preferences go, but there's not a chance in hell I'd book CLE-any hub on a 200. Doing IAD-RIC on a CR2 is bad enough to make me consider renting a car and dealing with metro DC traffic, but at least its a <100 mile flight that rarely gets above 15k feet, if it even breaks 10k.
Feb 17, 2018, 11:00 am
#1633
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Or YUL! I fondly recall getaway weekends to YUL, which, to me, is too far to be as drive-able as YYZ. Flying was the only option, especially for a quick 2- to 3-day stay.
Feb 17, 2018, 12:23 pm
#1634
Join Date: Jul 2004
Programs: AA US
Posts: 378
If you drive, don't go near DC. Take the back roads - VA28 to US15 to US17 and get on I-95 just north of Fredricksburg. There's a little slow down around F'burg, but nothing like DC.
Feb 18, 2018, 7:58 am
#1635
Join Date: Aug 2001
Location: BNE/OOL temporarily-permanently at CAK/PIT
Programs: UA*1K & UA Club, National Ex. Elite, Hertz Pres. Circ., Amex Plat., CLEAR
Posts: 1,703
I hope it's temporary and it would make sense due to slower travel in February. The CRJ-200 is an awful piece of flying torture and if it was permanent its a step in the wrong direction... CLE-IAD has been a tolerable connection with the 2-cabin RJs (and even "enjoyable" with a 175), but the dearth of mainline on the route (is there any?) has surprised me for a while.
In my personal calculus, with the same equipment IAD > EWR > ORD as far as preferences go, but there's not a chance in hell I'd book CLE-any hub on a 200. Doing IAD-RIC on a CR2 is bad enough to make me consider renting a car and dealing with metro DC traffic, but at least its a <100 mile flight that rarely gets above 15k feet, if it even breaks 10k.
In my personal calculus, with the same equipment IAD > EWR > ORD as far as preferences go, but there's not a chance in hell I'd book CLE-any hub on a 200. Doing IAD-RIC on a CR2 is bad enough to make me consider renting a car and dealing with metro DC traffic, but at least its a <100 mile flight that rarely gets above 15k feet, if it even breaks 10k.