Israel car rental insurance
#31
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,546
I have found rental processing in Israel just takes longer ( I don't use airport site, just office near my home) I am speaking English. I've gotten out quickly and I've taken an hour--in multiple different agencies.
BTW the guy sitting doing nothing. He may have been a driver--just authorized to drive cars and check them with customers, not authorized to do the paperwork--and may have no idea on how to do the paperwork.
BTW the guy sitting doing nothing. He may have been a driver--just authorized to drive cars and check them with customers, not authorized to do the paperwork--and may have no idea on how to do the paperwork.
All first world problems in the end, so I'm fine, I was just a bit surprised and next time will go with another company (and perhaps find the same issues, I know).
#33
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depending; Marriott Gold
Posts: 1,546
Wow, what a difference returning the car in Tel Aviv. Greeted warmly, rep immediately asked someone to go help me out to return and he was great. Line forming, but she made contact with each person, moved us along, and I returned a car about as fast as I could expect just given paperwork and physical inspection. Efficient, polite, friendly... not like Eilat. They had has an office party earlier, so she even offered us a piece of cake. Good save by Eldan/Enterprise, such a better experience than Eilat.
#34
Join Date: Sep 2013
Programs: AC SE100K, AA EXP, SPG Plt, HH Dmnd
Posts: 1,507
Beware: just rented with Shlomo Sixt and they REFUSE to accept CDP insurance, even with a letter stating Israel coverage, from Chase or Amex (the only ones I had) and tell you to either buy their insurance or walk.
#36
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,015
Thanks all, I decided to rent from Hertz Tel Aviv and avoid Shlomo-Sixt. After all, who needs the hassle. I also called Chase benefits services and they are sending me a letter re primary CDW coverage that covers Israel. Hopefully this all works as intended.